Branch Messenger Features

Branch Messenger

Branch helps hourly workers get ahead financially.

4.6/5 (651 reviews)

Branch Messenger Feature Summary

  • Access controls
  • Budgeting
  • Earnings tracking
  • Employee scheduling
  • Employee self-service
  • File sharing
  • Geofencing
  • In-app messaging
  • Instant pay
  • On-demand shift coverage
  • Overdraft alerts
  • Read receipts
  • Time tracking
  • Web dashboard

Competitor Feature Comparison

API
Absence Management
Access Control
Activity Dashboard
Activity Tracking
Approval Process Control
Attendance Tracking
Automatic Notifications
Calendar Sync with Google
Chat
Communication Management
Drag & Drop Interface
Employee Management
Employee Portal
Employee Self Service
Employee Time Tracking
Event Scheduling
Geolocation
HR Management
Instant Messaging
Multi-Channel Communication
Offline Access
Permission Management
Real Time Notifications
Real Time Updates
Reporting & Statistics
Search Functionality
Task Management
Task Tracking
Template Management
Third Party Integration
Widgets
Visit WebsiteCompare App
API
Absence Management
Access Control
Activity Dashboard
Activity Tracking
Approval Process Control
Attendance Tracking
Automatic Notifications
Calendar Sync with Google
Chat
Communication Management
Drag & Drop Interface
Employee Management
Employee Portal
Employee Self Service
Employee Time Tracking
Event Scheduling
Geolocation
HR Management
Instant Messaging
Multi-Channel Communication
Offline Access
Permission Management
Real Time Notifications
Real Time Updates
Reporting & Statistics
Search Functionality
Task Management
Task Tracking
Template Management
Third Party Integration
Widgets
Visit WebsiteCompare App
API
Absence Management
Access Control
Activity Dashboard
Activity Tracking
Approval Process Control
Attendance Tracking
Automatic Notifications
Calendar Sync with Google
Chat
Communication Management
Drag & Drop Interface
Employee Management
Employee Portal
Employee Self Service
Employee Time Tracking
Event Scheduling
Geolocation
HR Management
Instant Messaging
Multi-Channel Communication
Offline Access
Permission Management
Real Time Notifications
Real Time Updates
Reporting & Statistics
Search Functionality
Task Management
Task Tracking
Template Management
Third Party Integration
Widgets
Visit WebsiteCompare App

Mobile apps

iOS App


31,820 reviews

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Requires iOS 11 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


12,025 reviews

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Branch Messenger Feature Reviews

25 reviewers had the following to say about Branch Messenger's features:

Anonymous
(Government Administration company, 501-1000 employees)

Excellent for employee management

2019-01-09

Pros

Excellent software for employee management.

Cons

Seems like the communication features in the app could be a little more robust.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Marie Schramm

Branch app

2019-02-26

It is so easy to use and self explanatory.

Pros

I am able to adjust the schedule with ease Employees are able to request time off with ease

Cons

Not all my employees find it easy to use

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cortney Miller

Very easy to use

2017-11-28

Keeping track of scheduling and keeping I touch with my staff.

Pros

I like the shift reminders and the scheduling individually.

Cons

I can't see my employees phone numbers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie Clark

Over all a wonderful efficient tool for employees.

2017-07-25

Being able to quickly have a shift covered benefits employees greatly in time management and scheduling.

Pros

It is makes swapping shifts and keeping track of scheduling far easier than using physical pen and paper to keep track.

Cons

I wish there was an option to share my weekly schedule openly with with coworkers in the case that they need to trade shifts they could plan what day they want to swap before posting their shift.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Paisley Masson

The app is very organized and easy to understand! I love how I can communicate with my coworkers :)

2017-08-29

A better way to communicate with coworkers and very easy to view what upcoming shifts I am working!

Pros

I like that the app notifies me 2 hours in advance to my shifts, it is very easy to communicate with my fellow coworkers on the app as well!

Cons

If the app was more customizable to the workplace or the employee using the app then that would be pretty cool!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexis Harrison

It is easy on hand and it helps keep up with activities and updates about work.

2017-11-17

The benefit I get from this software is that is is an easy way to collaborate between us employees and stay up-to-date with the company activity.

Pros

the software is quick and easy to use.

Cons

The availability feature is not really used for our group and the amount you received from working used to not come up but now it does and also coverage didn't work either.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Automotive company, 501-1000 employees)

Quick way to spread information to all employees

2018-04-13

Employees show up in time with no questions

Pros

I like that the app automatically breaks down the schedules into individual days and alerts each employee before their shift begins

Cons

Employees cannot adjust hours actually worked in payroll for overtime to show what they're making/projected for the week

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jack Rocha

So far so good like you can reach all 12 employees at one time..

2017-08-31

Sending out pictures as well is a great feature.

Pros

I also like that you can switch shifts with somebody and it automatically remind you that you're switching shifts and what time your next shift is.

Cons

That you have to refresh all the time. It freezes up a lot where you have to log out and log back in at least once or twice a day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica Whitlow

It's easy and convenient

2017-05-16

Pros

You can easily see who is working when so if you want to request a certain day you can request from the other employee.

Cons

Doesn't show reason requested off or change so the other employees can see the reason or if it was posted for a certain employee

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Levi Smith

Easy to use, awesome customer service.

2018-02-05

Pros

Allows for import of shifts to iCloud/gmail calendars.

Cons

I tried several before this and none even got close to as useful and easy to use.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Johnathon Smith

Overall great app!!! Highly recommend

2017-08-17

Pros

Love that you can view each days schedule, the shift reminder notifications, it takes away from employees calling for their shifts.

Cons

Sometimes the daily schedule is wrong, sometimes a message pops up she says that there is a bad gateway.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

App is really easy to use and has great features

2018-06-14

Pros

It automatically transcribes the schedule's picture and puts it in employee calendars that will offer reminders of when shifts are.

Cons

I can't turn off the time off request feature that I don't want available for employees to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Dr Abe Korn

Good software to track employee performance

2018-03-14

It allows us to track employee's schedules per project they are working on and thus we can make changes to employee's schedule as needed.

Pros

It allows our company to track performance and productivity of each employee, as well as, the time spent on each project.

Cons

The software does not allow us to perform certain functions which are specialized to certain projects we handle. Sometimes we get an error when working with certain functions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Leshaun Wilks

It's a great app for my crew.

2018-06-21

Pros

It's great to see the employees schedule transferred over and how much you'll earn for the week.

Cons

The shift changes should show under a section for management as approved.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah Folsom

Easy to use but misses some shifts so can't fully depend on it

2017-09-06

This app makes it much easier to see who your working with for that day

Pros

The app is very easy to use and love the reminders before your shift starts.

Cons

It has been missing shifts and if two employees have the same last name it mixes their shifts up and has causes some major confusion

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
kari mccleery

Berri convenient

2017-12-14

Pros

I like that i can post my schedules and changes and all my employees get it.

Cons

I'd like to be able to delete old employees myself when they aren't working for me anymore.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Branch Messenger


Hi Kari! Thanks for your review! As a matter of fact, you CAN delete former employees from your workplace in Branch. Email hi@branchmessenger.com and we will be happy to help you.

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James Thurman

Fun program good platform

2018-02-15

The schedule data lets managers and employees work together without direct contact, saving both groups time and annoyance

Pros

The level of options and systems in the program is impressive. There are basically 4 programs in one, an image share, a calendar, a messenger and a wage calculator. Streamlines the scheduling process for managers and staff as well because you eliminate the need to call in and verify shifts.

Cons

The messaging service seems to use data instead of SMS which can be a problem with large numbers of group members and messages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Kirsten Black

Great Web Dashboard

2018-03-09

Pros

This software helps companies optimize their employee communication.

Cons

Training employees on it takes a bit of time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Jasmine Linton

Love using this app. Makes checking my schedule easy.

2017-12-04

Pros

Ability to contact other employees

Cons

I would also prefer ability to remove self from global work place

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 1-10 employees)

Simple and Powerful

2019-04-17

So far, this app is great. A very great way to communicate with the team

Pros

This is great for our team since our hourly employees are spread out throughout the country.

Cons

The only complaint that I have heard is with the actual functionality of the clock, but that is more of a UI/UX design, where the employee has to actually roll the clock input rather than input the actual times.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard Kloss

A great tool to keep track of work events and communicate and connect with coworkers and leadership.

2017-12-05

Pros

The shift reminder and easy visibility to upcoming activities is great.

Cons

The only minor frustration is minor lag when opening an event notification and then going back to main app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
amy hinojosa

Great for group communication

2017-12-07

Pros

Easy way to communicate with a group of people all at one time. It is easy for all employees to get their schedules, calculate hours, and message each other.

Cons

Notifications don't always work when they should; I don't always know when someone messages me or asks a question

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Faith Jezek

Very Helpful!

2019-11-22

My favorite part about this was how it would notify the employees when the schedule was up or when their shift was coming up.

Pros

Made things much easier on the management.

Cons

Branch tended to glitch when uploading pictures. Only when uploading pictures. This was problematic when we needed to upload pictures of the schedule.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Chelsea McNeal

easy to find out when i work without going into work

2017-08-01

Being able to access all schedules at any time.

Pros

I also like having the ability to communicate with my other Dairy Queen employees.

Cons

I find all of the notifications of the National Dairy Queen workplace annoying because i don't really find it necessary.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Shayla Benson

Branch App Review

2018-07-23

I really like the fact that I can always look at the schedule and that you can communicate with other employees.

Pros

That I can easily connect with co-workers in one place.

Cons

I don’t like that it sends notifications all the time.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more