Branch Features

Branch

Branch helps hourly workers get ahead financially.

4.59/5 (666 reviews)

Branch Feature Summary

  • Access controls
  • Budgeting
  • Earnings tracking
  • Employee scheduling
  • Employee self-service
  • File sharing
  • Geofencing
  • In-app messaging
  • Instant pay
  • On-demand shift coverage
  • Overdraft alerts
  • Read receipts
  • Time tracking
  • Web dashboard

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Activity/News Feed
Alerts/Notifications
Attendance Tracking
Automated Scheduling
Benchmarking
Biometric Recognition
Budgeting/Forecasting
Calendar Management
Chat/Messaging
Collaboration Tools
Compensation Management
Contact Database
Contractor Management
Customizable Branding
Customizable Forms
Customizable Templates
Discussions / Forums
Document Management
Electronic Signature
Employee Benefits Administration
Employee Database
Employee Directory
Employee Management
Employee Recognition
Employee Scheduling
Employee Self Service
Employee Time Tracking
Event Calendar
Event Scheduling
FMLA Administration
Facility Scheduling
Faculty/Staff Management
File Sharing
Geolocation
Group Scheduling
Incident Reporting
Knowledge Management
Labor Forecasting
Lead Distribution
Learning & Development
Leave Tracking
Live Chat
Maintenance Management
Meeting Management
Messaging
Mobile Access
Multi-Country
Multi-Location
Multi-Physician
Negative Feedback Management
Newsletter Management
No-Show Tracking
On Call Scheduling
Onboarding
Online Benefits Enrollment
Online Booking
Online Punch Card
Online Time Clock
Overtime Calculation
Payroll Management
Performance Management
Physician Scheduling
Project Time Tracking
Project Tracking
Pulse Surveys
Punch card
Real-Time Chat
Reporting & Statistics
Reporting/Analytics
Resource Scheduling
Schedule Distribution
Scheduling
Search/Filter
Self Service Portal
Shift Swapping
Sick Leave Tracking
Skills Tracking
Subcontractor Management
Survey/Poll Management
Surveys & Feedback
Task Management
Third Party Integrations
Time Off Management
Time Tracking
Timesheet Management
Training Management
Vacation/Leave Tracking
Variable Workforce
Video Conferencing
Work Order Management
Workstation Tracking
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity/News Feed
Alerts/Notifications
Attendance Tracking
Automated Scheduling
Benchmarking
Biometric Recognition
Budgeting/Forecasting
Calendar Management
Chat/Messaging
Collaboration Tools
Compensation Management
Contact Database
Contractor Management
Customizable Branding
Customizable Forms
Customizable Templates
Discussions / Forums
Document Management
Electronic Signature
Employee Benefits Administration
Employee Database
Employee Directory
Employee Management
Employee Recognition
Employee Scheduling
Employee Self Service
Employee Time Tracking
Event Calendar
Event Scheduling
FMLA Administration
Facility Scheduling
Faculty/Staff Management
File Sharing
Geolocation
Group Scheduling
Incident Reporting
Knowledge Management
Labor Forecasting
Lead Distribution
Learning & Development
Leave Tracking
Live Chat
Maintenance Management
Meeting Management
Messaging
Mobile Access
Multi-Country
Multi-Location
Multi-Physician
Negative Feedback Management
Newsletter Management
No-Show Tracking
On Call Scheduling
Onboarding
Online Benefits Enrollment
Online Booking
Online Punch Card
Online Time Clock
Overtime Calculation
Payroll Management
Performance Management
Physician Scheduling
Project Time Tracking
Project Tracking
Pulse Surveys
Punch card
Real-Time Chat
Reporting & Statistics
Reporting/Analytics
Resource Scheduling
Schedule Distribution
Scheduling
Search/Filter
Self Service Portal
Shift Swapping
Sick Leave Tracking
Skills Tracking
Subcontractor Management
Survey/Poll Management
Surveys & Feedback
Task Management
Third Party Integrations
Time Off Management
Time Tracking
Timesheet Management
Training Management
Vacation/Leave Tracking
Variable Workforce
Video Conferencing
Work Order Management
Workstation Tracking
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Activity/News Feed
Alerts/Notifications
Attendance Tracking
Automated Scheduling
Benchmarking
Biometric Recognition
Budgeting/Forecasting
Calendar Management
Chat/Messaging
Collaboration Tools
Compensation Management
Contact Database
Contractor Management
Customizable Branding
Customizable Forms
Customizable Templates
Discussions / Forums
Document Management
Electronic Signature
Employee Benefits Administration
Employee Database
Employee Directory
Employee Management
Employee Recognition
Employee Scheduling
Employee Self Service
Employee Time Tracking
Event Calendar
Event Scheduling
FMLA Administration
Facility Scheduling
Faculty/Staff Management
File Sharing
Geolocation
Group Scheduling
Incident Reporting
Knowledge Management
Labor Forecasting
Lead Distribution
Learning & Development
Leave Tracking
Live Chat
Maintenance Management
Meeting Management
Messaging
Mobile Access
Multi-Country
Multi-Location
Multi-Physician
Negative Feedback Management
Newsletter Management
No-Show Tracking
On Call Scheduling
Onboarding
Online Benefits Enrollment
Online Booking
Online Punch Card
Online Time Clock
Overtime Calculation
Payroll Management
Performance Management
Physician Scheduling
Project Time Tracking
Project Tracking
Pulse Surveys
Punch card
Real-Time Chat
Reporting & Statistics
Reporting/Analytics
Resource Scheduling
Schedule Distribution
Scheduling
Search/Filter
Self Service Portal
Shift Swapping
Sick Leave Tracking
Skills Tracking
Subcontractor Management
Survey/Poll Management
Surveys & Feedback
Task Management
Third Party Integrations
Time Off Management
Time Tracking
Timesheet Management
Training Management
Vacation/Leave Tracking
Variable Workforce
Video Conferencing
Work Order Management
Workstation Tracking
Visit WebsiteCompare App

Mobile apps

iOS App


43,754 reviews

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


21,955 reviews

Branch Feature Reviews

25 reviewers had the following to say about Branch's features:

Anonymous
(Government Administration company, 501-1000 employees)

Excellent for employee management

2019-01-09

Pros

Excellent software for employee management.

Cons

Seems like the communication features in the app could be a little more robust.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie C.

Over all a wonderful efficient tool for employees.

2017-07-25

Being able to quickly have a shift covered benefits employees greatly in time management and scheduling.

Pros

It is makes swapping shifts and keeping track of scheduling far easier than using physical pen and paper to keep track.

Cons

I wish there was an option to share my weekly schedule openly with with coworkers in the case that they need to trade shifts they could plan what day they want to swap before posting their shift.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Aiden P.

Branch messenger makes it easy to view shifts, it has been useful to me with providing notifications

2018-02-22

Easy management of hours, better visual representation of shifts per day.

Pros

Notifications before a shift are useful, posting shifts are also a very useful tool one can use for trading shifts.

Cons

Despite writing that I have a bi weekly salary, the app says only what I make per week, and it is impossible to go back and change the completed hours to modify this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Leshaun W.

It's a great app for my crew.

2018-06-21

Pros

It's great to see the employees schedule transferred over and how much you'll earn for the week.

Cons

The shift changes should show under a section for management as approved.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marie S.

Branch app

2019-02-26

It is so easy to use and self explanatory.

Pros

I am able to adjust the schedule with ease Employees are able to request time off with ease

Cons

Not all my employees find it easy to use

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kirsten B.

Great Web Dashboard

2018-03-09

Pros

This software helps companies optimize their employee communication. The mobile app is particularly good.

Cons

There is a bit of a learning curve, as there is with any new software. Training employees on it takes a bit of time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Dayna G.

Overall, have not had an issue with the app

2017-12-14

Pros

Messaging helps with trading shifts and talking to management

Cons

Notifications from the world wide retail.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Faith J.

Very Helpful!

2019-11-22

My favorite part about this was how it would notify the employees when the schedule was up or when their shift was coming up.

Pros

Made things much easier on the management.

Cons

Branch tended to glitch when uploading pictures. Only when uploading pictures. This was problematic when we needed to upload pictures of the schedule.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Heaven W.

Very efficient

2018-06-12

Daily updates from management team!

Pros

Gives you ease of access to your work schedules and the ability to hear from your managers with out needing to schedule meetings its great to keep in contact with coworkers as well!

Cons

There isn't really anything to dislike about this program. It's a really solid app that works very well for what it's meant for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt H.

Great for communication

2019-01-20

The App is quick and management functions are usable without training, but the notifications are very broad and even after repeatedly ignoring or trying to hide useless notifications the options are all or nothing.

Pros

The software is compact and works well on Android and Apple devices

Cons

Notifications and messages are constant and rarely worth time to acknowledge

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Angela S.

Love using this app, helps keep my team informed and gives a better source of communication open

2017-10-03

We have a setup in our system for employees to get schedules but as I've seen not many stores use it because too complicated.

Pros

Once I post a schedule I like how fast it posts and also sends alerts to others.

Cons

Also sometimes it's hard for new employee to find store in search

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Liam A.

It's been great as an employee! Though it is a bit buggy at times but it is good.

2017-11-28

Pros

Easy to access my schedule and change shifts.

Cons

It's can be very buggy, that sometimes things don't load it just don't work and have to restart app to make it work. Confusing sometimes to book of shifts

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Nina W.

It's been great! Love the app!

2017-11-29

Time management team communication

Pros

I like the ease of use, and set up. I like being able to see the calendar photo and the daily calendar. The new calendar sync option is fabulous.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
James T.

Fun program good platform

2018-02-15

The schedule data lets managers and employees work together without direct contact, saving both groups time and annoyance

Pros

The level of options and systems in the program is impressive. There are basically 4 programs in one, an image share, a calendar, a messenger and a wage calculator. Streamlines the scheduling process for managers and staff as well because you eliminate the need to call in and verify shifts.

Cons

The messaging service seems to use data instead of SMS which can be a problem with large numbers of group members and messages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Javier L.

Great app perfect for a busy manager

2018-02-09

Pros

It really came in handy with alerts, from making sure you get to work on time, schedule changes and requests, schedule uploads just from a picture, and even messages between crew members.

Cons

Such as being able to edit employees better, to be able to make the schedule using the app

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Paisley M.

The app is very organized and easy to understand! I love how I can communicate with my coworkers :)

2017-08-29

A better way to communicate with coworkers and very easy to view what upcoming shifts I am working!

Pros

I like that the app notifies me 2 hours in advance to my shifts, it is very easy to communicate with my fellow coworkers on the app as well!

Cons

If the app was more customizable to the workplace or the employee using the app then that would be pretty cool!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Automotive company, 501-1000 employees)

Quick way to spread information to all employees

2018-04-13

Employees show up in time with no questions

Pros

I like that the app automatically breaks down the schedules into individual days and alerts each employee before their shift begins

Cons

Employees cannot adjust hours actually worked in payroll for overtime to show what they're making/projected for the week

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacob Brett G.

Branch makes checking my schedule so easy! Love this app!

2017-11-07

Schedule review and management is exceptionally easier than at any of my previous jobs.

Pros

I can easily check and manage my schedule from my phone, no need to call and talk to my coworkers to get a shift change, I can manage it easily on the app.

Cons

I'd like to be able to customize my app, change the color scheme to suit my time of use better; I'm a night shifter so I'd like to be able to blackout the background so I'm not blinded when I open the app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chelsea M.

easy to find out when i work without going into work

2017-08-01

Being able to access all schedules at any time.

Pros

I really enjoy being able to have easy access to all of our schedules and phone numbers.

Cons

I find all of the notifications of the National Dairy Queen workplace annoying because i don't really find it necessary.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexis H.

It is easy on hand and it helps keep up with activities and updates about work.

2017-11-17

The benefit I get from this software is that is is an easy way to collaborate between us employees and stay up-to-date with the company activity.

Pros

the software is quick and easy to use.

Cons

The availability feature is not really used for our group and the amount you received from working used to not come up but now it does and also coverage didn't work either.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Levi S.

Easy to use, awesome customer service.

2018-02-05

Pros

Allows for import of shifts to iCloud/gmail calendars.

Cons

I tried several before this and none even got close to as useful and easy to use.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Samuel T.

Perfect for normal use to post weekly schedules for team

2017-05-25

Daily alerts, scheduling made easy.

Pros

Ease of use, alerts, filters, engagement areas, and speed.

Cons

Separate profiles for front store and pharmacy so communication is filtered.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Loisanne L.

Easy to see your schedule and everyone elses.

2017-08-29

It makes having your schedule much easier. You don't have to go into work or call to get your schedule.

Pros

Ease of use, the alerts so you aren't late for work, the fact that you can communicate with other employees.

Cons

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Renea W.

Excellent way to unite my staff

2018-06-21

Pros

Gives an alert to upcoming shifts on your phone.

Cons

Sometimes can take awhile for schedule to post. Employees have to make sure their app is updated to be able to view things properly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
BRAD F.

Great app with free features

2018-10-30

Besides the scheduling, it is an awesome tool for communicating with coworkers and pushing out important notices.

Pros

The app easily allows us to schedule our employees and push out communications in a snap.

Cons

It would be cool if this app also had an optional clock in/clock out feature.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more