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BrightMove Reviews - Page 5
274 reviews
Recommended
Priyanka N.
Human Resources, 501-1,000 employees
Used daily for less than 6 months
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A great help in managing my staffing needs. An extended support to manage recruitment via 3rd Party agencies.
Provides a powerful search capability helping in reducing the manual overhead. Easy to provide work reports to the senior management by having the capability of reporting tools. The enhanced calendar feature helps to review the key appointments and assigned tasks.
Some of the available features available employ a tedious approach and no of steps are involved. Do not provide integration to other country specific 3rd party sourcing data providers.
Michelle F.
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Pro's: Brightmove is very user friendly and great for RPO firms to use. They are great with customer service and getting back to you right away. A lot of other ATS I have worked with aren't good in this department and will take forever getting back to you. Brightmove is the opposite and they are always willing to help. They always have a live chat where you can speak to them at anytime. Posting...
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Kindra J.
Staffing and Recruiting, 1-10 employees
Used weekly for 1-2 years
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When there is an issue and site has billing issue for whatever reason - the ATS is pulled and then when issue resolved it takes a while to retrieve data. Jobs are sent to be posted and they never appear on job boards.
It tracks applicants and it allows for parsing of resumes and posting of jobs on the site. That's it.
Customer and training Svcs is limited - the automatic external postings don't get posted except one.
Mark T.
Staffing and Recruiting,
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Ease of use, the ability to navigate between open positions and jobs and how Brightmove flows positions to Indeed.com and other job posting sites.
No complaints. I wish it integrated into our payroll application for onboarding purposes, but this is not a fault of Brightmove.
Paulo A.
Staffing and Recruiting,
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The system is fast , profiles have the necessary information to deal recruiters. I think improvements could be made in relation to that sometimes when one is in median income of a candidate the system does not work. No thanks I'm done
Sometimes its kind of confused. Sometimes profiles have irrelevant information . It has many options to write information when one is getting the info that sometimes is not relevant.
Pete H.
Staffing and Recruiting,
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ease of use, quick support responses and the ability to customize yourself without having to rely on BrightMove to make changes to setup.
limited functionality with certain areas. Reporting could be more robust, dynamic responses for application would be great to have
Adonis S.
Staffing and Recruiting, 51-200 employees
Used weekly for 6-12 months
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BrightMove for HR is a great software for recruiters, it has a facility for Self Service Portal where applicant can directly fill-up forms and apply for specific position. It has also connection to other Job Publishing company for the distribution of Jobs. Many more exciting features awaits for recruiters to make task simpler and enjoyable.
With this tools, expect many interested candidates/application for posted jobs. This takes time for proper screening to get the qualified candidates.
Beth P.
Staffing and Recruiting,
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That we do not understand all it can do. Its very difficult to get the attention of someone at BM to come out and walk us through it
We have not been provided with the attention to fully utilize all of its capabilities. My team is not using this to its full capacity
Matt M.
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I really felt great about the old Brightmove and really love the new phone number feature, but overall I have found some glitches and problems with the new update. A lot of the time when I split my browser to just one side of the screen I always receive an error warning, which is an annoyance, but nothing too drastic. I think the new way to paste resumes is less desirable. There should be an option to view the resume in a bigger screen rather than the puny screen that it is currently on. A separate window option would probably fix that.
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Matt, Thank you for the review. Your feedback is appreciated. In case you are not aware, we recently launched Receptive for our BrightMove Customers. This is found under the Help Menu. If you share your suggestions, other customers can vote on what new features and/or enhancements we'll work on next in the application. You can vote on other customer's suggestions as well.
Shannon B.
Staffing and Recruiting,
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you can access almost anything with only a couple clicks and it is pretty self explanatory for the most part. The emails seem to get rejected much less frequently than in the past.
doesn't recognize duplicate candidates coming into the system with consistency
Kathryn M.
Used daily for less than 6 months
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Cost effective, fast!
It was very quick to set up. Tech support is awesome. So many features I have yet to explore. Integrates seamlessly with Indeed, easy apply.
I had to set it up the majority myself, and there are so many features that I don't know how to use (yet). East Coast Customer support so hours are limited for support when urgent, no help after 3 or on weekends. We set up as an RPO.
Thank you for taking the time to provide feedback. We are so glad to hear that things are going well for you with BrightMove.
Drew P.
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I think Brightmove is decent but lacks in certain areas. It's great for tracking candidates, and navigating the system is very simple. I'd like it to have the ability to track emails from my outlook, as the internal email system is clunky and doesn't seem to work properly. I do like the ability to source directly from LinkedIn into the system. However, I wish it would populate the photo of the...
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Sheena H.
Staffing and Recruiting,
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Their customer service through live chat is very helpful and they are very prompt in responding fast to any and all questions.
They sometimes change features without notification which is when I have ask customer service to clarify.
Kelly G.
Used weekly for 1-2 years
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I like the sourcing capabilities and the candidate attraction it provides. It makes it very easy for me to market to different areas. I like being able to customize candidate portals as well.
Sometimes I feel that the job pages are slightly difficult to decipher - a cleaner layout might be nice.
Simon E.
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Overall I am happy with BrightMove, it generally meets the needs of my firm and recruiting team. This is a highly competitive and evolving industry and innovation is key. BrightMove continues to enhance the product however they do a less effective job of educating busy users of the system about new tools and capabilities leading to lost opportunity. I would suggest posting weekly brief videos on the...
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Michael W.
Staffing and Recruiting,
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Stable web-based application Easy to set-up and start using Excellent customer service and support They listen to their clients Fantastic ROI
I can't think of anything I dislike, it is a great product.
Phillip C.
Staffing and Recruiting,
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I like the customer service team the best. they are so very friendly and helpful with any issue that you have. They are always looking for new ways to help improve the product and are there for you no matter what.
The software has technical difficulties every now and then, but the customer service team is always available right away to help fix any issue.
Andrew L.
Staffing and Recruiting,
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customer service and platform functionality has stepped it up...Wasn't as smooth as it is now....
No addins for word, outlook. these addins would take out many steps of entering a new candidate or activity
Amy G.
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Some of the navigation is simple, but it is lacking in having no option to click "previous page" or "back" throughout so you don't have to go back in a browser page. When you are doing a power search it often resets the search and you lose your data. Another big issue is duplicate checking. There is no way to indicate that you have reviewed the possible duplicates and flag them as "not a duplicate" and have them fall off the list. Therefore, the list is always too large to manage.
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Amy, Thank you for your comments. We are actively working on the UI update to make the site 100% mobile responsive, and will be addressing some of your concerns as we release more UI updates. You bring up a very valid concern on duplicate checking, and we will be reaching out to you to discuss, and see what we can do enhance our duplicate checking functionality.
Juliette M.
Used daily for less than 6 months
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Although we are new to it, the resume search feature was huge for us, because other ATS' don't offer that feature.
I can't say anything yet because I am still new to the system, but as with any system, the initial set-up and creating templates is not my favorite thing to do, although absolutely critical in the success of any recruitment process.
Thank you for taking the time to provide feedback. We are glad to hear that you are having a great experience.
Nichole B.
Insurance, 501-1,000 employees
Used weekly for 2+ years
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The staff is friendly and supportive. The follow up when the site is experiencing delays, when there are updates are very helpful.
Quick response with questions.
No cons were added to this review
Michael G.
Staffing and Recruiting, 1-10 employees
Used daily for less than 6 months
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Being able to track and reach out to candidates and potential clients. Very seemless
That we are able to track our candidates through the pipeline and reach out to target companies to fulfill positions
No cons so far, I am very pleased with the product and what it is doing for our team here in Dallas.
Thank you for taking the time to provide feedback. We are happy to hear that you are finding our product to be beneficial for your team. We strive to ensure a great customer experience.
Brittany H.
Used daily for less than 6 months
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The aspect i enjoy most about the software is the ease of use - very user friendly and easy to navigate.
Although I like the ability to "view resumes" in bulk, I do not like that they are in plain HTML text and that there is not an easier option to see the actual resume document.
Thank you for taking the time to provide feedback. We are glad to hear that you are finding our customer support team to be very helpful - we have won two awards this year for customer support!
Mary Lou T.
Staffing and Recruiting,
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Ease of use. Search features. Data base. Access to software.
Hours of service. We are located in the NW and a customer service rep is not available during our hours of operation.
Karen A.
Staffing and Recruiting,
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love being able to log in at any town I have traveled to
Sometimes I have to do extra steps to make sure I have the info logged as needed. Have talked with BM & it can't be changed
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