BrightMove Reviews - Page 6

It does everything! So many of the vendors we looked at during our evaluation had 60 or 70 percent of what we needed in our next ATS and brightmove not only had 100% of what we were looking for but several features we had either not considered or had not seen before in any other ATS.

I honestly can't think of anything. Ok, here is one...It can't find me a better coffee service for the break room! Lol...It probably can do it but we haven't figured it out yet.

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ability to see what the team has done with candidates. we are able to work as a team to accomplish our recruiting goals.

it is a bit tedious to complete some of the tasks. it involves a lot of clicks to decline a candidate who is not suitable.

Thank you for taking the time to provide feedback. We are glad to hear that BrightMove is helping to streamline your recruiting process and that you and your team can collaborate within the platform.

It's very simple and you can customize your dashboard

While it's a simple format, it isn't very intuitive and doesn't allow for a recruiter to work efficiently

Easy to use. Very user friendly. Love this product.

Nothing. It is very simple to figure out and I would recommend to any staffing company.

It's very user friendly and good customer service.

It can be slow at times. I can't think of a lot of negatives at this time.

I appreciate the customer service most. The "Chat" team is quick to respond and answer and questions/issues that I have.

The reporting abilities and I wished that candidate communications were recorded in the activity section of the candidate not just the respective manager.

This is a very easy to follow and learn software to organize and provide a better system to staffing agencies.

It has been great to work with both the people and reps but we definitely got the value for what we paid for and that is by far the best feeling. The only issue I can point out is that sometimes it can get real slow and often freezes our computer.

user friendly, ease to keep track of applicants/clients

I don't like the live chat. Prefer phone to fix an issue.

Pulling reports on job and submitting resumes to new jobs

Sometimes it kicks me out and is difficult to log in.

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Thank you for your review, Jeff! I'm going to have support reach out to you, if it is okay, to see where we are missing on response time. We measure support response time, and solution efficiency, and while we have made a marked improvement recently, we want to be even better. Thank you again for taking the time to do a review!

Quick response by vendor, strong and flexible product, meets our needs and then some.

Internal search capacity is more complicated than it has to be. Recommend making an internal search much more user friendly without having to have a training session.

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Hi Linda, Thank you for taking the time to review BrightMove. We are definitely 'fine tuning' BrightMove steadily, as we run 3 week development cycles. We would love to get some specifics on any items you perceive as buggy. We would also like to understand your reliability issues. BrightMove maintains an up-time of 99.99%. So if you are experiencing any sort of access issues, we want to diagnose them as quickly as possible to keep you working. Please reach out to support, and I will ask them to also attempt to reach you.

The ease of use and accessible customer support

You may have go through a couple hoops to get to the things you want.

Thank you for the review, Alvina. Please be sure to take advantage of the "Suggest New Feature" link under the Help Section. Feature requests with the most votes go into development. Thanks again! BrightMove Team

BrightMove is solid recruiting software at a great price. Parsing works very well. CRM and Applicant Tracking System works very well.

It is easy to get caught up in trying to customize too much and then it robs you of productivity. Can't see employees at each stage of the pipeline at once.

I like using this applicant tracking system best because it allows you to manage your candidates in your own unique way. They allow us to customize for each client's different needs and process.

It takes some time to figure out how you want to use the system (so many different ways to get the same thing) but once you settle into your rhythm it becomes easy.

Ease of moving candidates through the process from acquisition to placement. UI is friendly.

I would add the functionality of parsing multiple candidates into the system at the same time. Often we'll receive a candidate list from a career fair with 300-500 candidates. As far as I know, the only way to parse them into the ADP is to do one email or one upload at a time.

so easy to use. its hard to accidentally mess up something in this system. the log tracks every move you make in each candidate

The thing that I dislike about this system is the fact to revert back to a status you need to go through all your status' to get them into a previous status.

I like that its easy to navigate and the reporting feature is a great tool for tracking metrics.

Every now and then there can be glitches that make the software slow down for a little bit of time.

user friendliness and the paste resume option is great!

Not that easy to search through resumes as sometimes as you have to specify what you are searching for in the resume, it makes it difficult

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Hi Savannah, Thank you for the review. Regarding your desire for BrightMove to parse address and phone number data from a resume... this is built into the product. There are several ways to do this. We even have tools to grab this type of data from various sources on the web, social media, etc... Support will be very happy to help you out with this.

I love the we can keep all of our candidates organized in one place. It is so easy to pull up all of their information.

The only real complaint is that sometimes it glitches. Sometimes when I search a candidate it will not come up when I know for a fact they are in the systems. Also, it doesn't always catch duplicate accounts.

The thing I like best about BrightMove is the ease of use. It is a very user friendly product and is easy to navigate while speaking with candidates.

The thing I like the least about BrightMove as a whole is the reporting Capability. It would also be helpful if statuses could be altered (e.g. move out of a hire status)