Built for Teams Reviews

Ease of set up, training and use. I like the weekly reports that I get that remind me of upcoming dates, PTO requests, etc.

Could use a little more robust reporting function but overall, it works fine and meet our needs.

Thanks, Julie! Sounds like things are going well using our product, which is so good to hear. We do have some updates to our reporting features in the works too!

The software is extremely easy to use and configure. The customer support has been very helpful with the few problems we have had. It has taken what was a cobbled together system of paper forms and spreadsheets and streamlined at a very reasonable price - the value proposition has been attractive to say the least.

I have no complaints at the present time, although it would be nice to be able to further customize the time off categories/add more, as well as automate more of the year end processes we have.

Hello, Bill! Thanks for being a customer and for posting a review. Your feedback is so helpful. In terms of customizing your time off categories and adding more, we'd be happy to help you do that. Do you mind replying and letting us know a few more details? Thanks!

We mainly use this software to store, track and request our PTO. I do like how I can access my current time as well as my previously requested time and make changes to any requests.

I do not like that our only option for requesting time off is for a full or half day. Many times things such as a doctor apt. or personal time may only be something that will take an hour or two, so I would love if we could request a smaller portion to use our PTO. This way we can track better the time we are taking off. It would seem some employees will take advantage of taking an hour here, or there without ever making up or accounting for that time, which leaves others to pick up their slack.

Deanne, thank you for the review! I'm happy to report that Built for Teams does indeed allow you to request time off by the hour, not just by the day. We even allow you to be as specific as to the minute, if needed! Your account administrators have set up your company account, however, to only allow half-day increments. If they'd like to change that setting, we can provide any guidance to them that they might need. Feel free to ask them if they're open to changing that setting and if they need help doing so, contacting us with questions!

The aggregated out-of-office calendar is very useful for providing visibility across multiple teams and ensuring that the necessary approvals are made.

Approvals can sometimes take awhile and it's not clear how to check the status of them. We would have liked to see if e.g. someone has looked at a PTO request, or a way to send reminders to take follow up action.

Great feedback! It's true that approvers don't always take immediate action when they receive the PTO request notifications (even though the notifications themselves are immediate). Because the notifications are primarily via email, there isn't a reliable way to know if the approver has "looked at" a PTO request but...would it help if the system sent reminder emails to the approvers, reminding them that they have PTO requests still awaiting their review?

Software is very intuitive and allows for customization of any type of leave. With three locations, having one centralized calendar was crucial; Built for Teams' calendar feature is a favorite feature for our entire staff. Submitting leave requests is a snap and can be done from multiple places within the site.

Can't think of any real issues or areas for improvement.

Thanks so much for this review! We're working hard to make sure our product is the best and that we provide amazing service on top of that¿it's nice to hear those efforts are appreciated! Thank you for being our customer.

Allowed us to automate a process that was handled and tracked manually.

We have had no issues with the software.

Thanks so much, Rick! As a CFO we can appreciate that you really benefit from a tool that can help you be "more accurate with less effort" so it's great to know we are helping you accomplish that goal. We really appreciate having you as our customer.

Very easy to use, good end user access and details. Easy to use via mobile device or through desktop.

Lacks some out-of-the-box functionality. The tool is so good at its core functionality, you want to use it to do more, such as track work travel schedules.

Great functionality and easy to use. Navigation is also smooth.

Not able to capture all HR related requests (at least how we use it).

Thanks, Jesse, for your feedback and review! We'll reach out to you to learn more about your comment regarding "capturing all HR related requests." We'd like to make sure our product is doing everything you need it to!

The software is well laid out and very simple to use. No learning curve that I have come across.

Not a thing. Very well mapped out. No learning curve.

Marty, thank you for leaving a review of our product. We're very happy to hear that Built for Teams feels so intuitive and easy to use!

Easy way of accepting and requesting days offs Easy access to job anniversary and birthdays Easy access to colleagues scheduled day offs

For the use made by the company, I do not see any cons for this software.

This is so great to hear, Kevin! Thank you for the review.

Its very simple and easy to use. Customer service is great and they always respond in a timely manner

I'm not able to personalize per role. Like all level two managers see this, level one this, level three this. I would like to be able to personalize the calendar more as far as black out dates vs days we cant have any techs off but can still have office roles off. We are a body shop and only have fill ins for specific roles. I wish when I changed someones job title it automatically changed them to the group they are in. For example: If we have a DA Tech that moves to a team. I can select that he is moving to Reassembly Jr and the group i made would update his hrs to 10 hrs PTO time when requested, it would remove him from the DA Tech group he was in and add him to the Reassembly group, etc. It would make it a lot easier to sync everything to one.

Katie, we really appreciate your feedback. I know your organization has had some unique needs, based on the type of work you do and the way your organization is structured. We'll keep working with you to try to find ways to meet your unique needs!

Very easy to train employees on how to use the portal. The program is pretty intuitive, and it has streamlined our process for tracking PTO. Employees can log in at any time to see their current PTO balances, which eliminates employees asking how much PTO they have remaining. We use three different PTO pots (PTO, Optional Holidays & Work Remote) and Built for Teams makes it a breeze to manage. the reporting is pretty robust as well allowing me to generate reports for any date range and include all or select employees.

Editing past PTO can be a challenge, currently, we have to make an adjusting entry if an employee's plans change and they don't use the time they requested. I know they were working on a way to make these corrections, so it's possible that edits can be made now. the only other item I would consider a bit of a con is there's no phone support. Support is done through chat - sometimes it's very quick but other times not so much.

Bob, we really appreciate your detailed review and candid feedback. It's great to hear how Built for Teams has streamlined your processes and that your employees are loving it! If we are able to help make managing PTO "a breeze" as you put it, that makes us so happy to hear! In regards to our chat support, when a support request comes in, our entire team is able to offer input allowing everyone's expertise to be utilized to get answers and resolutions to your questions or issues faster than calling in and waiting on hold for who knows how long. This method allows us to help more people and serve them better. Thanks again for your great feedback and for being a Built for Teams customer!

Ease of use, ability to see the addition of PTO hours, submitted hours, and pending hours is well laid out and easy to follow.

Would appreciate the ability to set up reminder emails for pto hours added, or total hours accumulated. Or a statement of activity on a quarterly basis so the possibility of hours not accruing once they've reached the maximum limit.

Jennifer we appreciate you taking time to review Built for Teams! Being able to check on your PTO usage and accruals at anytime without having to hassle HR is one of the many perks of using Built for Teams. Thank you for your feedback about reminder emails or activity statements. We love hearing from our customers and your feedback helps us as we continually work to add new features!

The best part of Built for Teams is the ease of use and that it ONLY tracks PTO, not hours worked by employees.

Nothing....it's great! I can't say anything negative about this product

Thank you for the kind words, Shannon! You've been a fantastic customer and we love working with you. We recognize that some companies want to track hours worked PLUS time off, and other companies like yours only want to track time off. So, we've made Built for Teams ultra flexible to support both scenarios! If at any point in time you do need to start tracking hours worked just let us know and we can help you upgrade to our timesheet feature. Thanks again!

I love how easy it is to request time off and see everyone's schedule

everything has been great so far...maybe that you can't see all of the names on the calendar when someone requests a day off?

Thank you so much for your review Uri! Built for Teams truly is super user friendly and we are so glad you are pleased with it. In reference to the ability to see all the names on the calendar, it could be the view you are currently using (timeline vs. calendar) or it could be your organization is utilizing settings to narrow the scope of who can see what on the calendar. Built for Teams offers many options for visibility and we would be happy to assist you finding the right one for you!

I love having a single place to request remote and vacation days as well as see when other team members will be remote or out of the office. It is equally as useful to see how much time I have PTO time I have remaining in a given year.

There's nothing I don't like about this software, but if anything, it would be nice to have additional features like having a place to view current HR policies.

Anish thank you for taking time to leave us such a great review! Built for Teams is clearly providing your team with better communication and planning and we are glad you are enjoying the ease of knowing your time off balance at any given time! In reference to being able to view current HR policies, Built for Teams does have a Benefits section that is available based upon individual company settings, where different policies and benefits can be listed and viewed. Again, this is based upon individual company settings. We thank you for being a valued customer and for your feedback!

It replaces all of the manual calculations I used to do and I can rely on the calculations to be correct.

Not being able to select which request I wish to modify or delete for a staff member and that they have to go back and enter any request that came after the one that was deleted.

Thank you so much for your review Janet! So happy to hear that Built for Teams allowed you to leave the old days of manual calculations behind and save you so much time and energy! We are glad you chose Built for Teams and we are happy to have you as one of our valued customers!

Built for Teams has been an amazing addition to our company! It's very easy to use and allows both employees and employers to keep track of all aspects of PTO, from requests and approvals to time left to use. It also has a master calendar that can be viewed by everyone in order to see PTO being used by themselves and other people, as well as job anniversaries.

I haven't run into any issues with the software so far and have been using it for years.

Stephanie we are so thrilled that Built for Teams has had such a positive impact for your organization! It sounds like you are utilizing many aspects of the product and it has created a seamless workflow company wide! We love having you as a customer and look forward to continuing to work with you! Thank you so much for your review of Built for Teams!

- Easy to use - Able to quickly review my teams PTO at a glance - Email notifications are great

- Have to create multiple entries when you have an interrupted span of days off to request - Days off are requested in hours which can be confusing to new users

Thank you, Chris, for the review! I'd love to hear more about how you think the system should work when taking time off that isn't consecutive days, i.e. you take some days off, work a few days, then take more days off. It seems like those *should* be separate requests but I'd love to hear more about what you think. Account balances can be viewed in days or hours. When submitting a request, though, the system does calculate how many hours that request will use. This is critical to having a system that is both highly accurate and highly flexible. I think there are a few products on the market that do everything in days, but those systems are extremely inflexible in terms of what they can support. We've opted for the more robust, more accurate approach!

It's super simple. When we hire a new employee, I have them fill out their entire profile so not only is it easy to track PTO and sick days, but all the HR info is in one place. Simple.

This may be possible, but I have not figured out how to sync the built for teams calendar to our fast mail calendar (Apple calendar synced). Would love it if it were connected.

Glad to hear we're helping you run your business, Jeremy! I just did some research on FastMail and according to their online documentation, it appears that they don't support the industry-standard iCal protocol. That's unfortunate! It might be worth reaching out to them to suggest that they put that on their product roadmap. This might be the first calendar product I've come across that doesn't support iCal so I would think they'd want to do that!

This software is very user friendly, and is very helpful with reporting totals at the end of the month. Great Place to store reviews and other HR documents.

I would like for employees to be able to choose hourly vs only 4hr increments.

Thanks, Tracy, for taking time to review Built for Teams and provide us with this feedback. We're very happy to see that our product is working so well for you! We do have a setting that allows you to determine how specific employees can be in using their time off; we can even support time off by the single minute if necessary! If you have any questions about how to use this setting just let us know.

It makes it so easy to know my own balance, but, also, the balances of my Employees. It's super easy for me to submit a request and very easy to approve my employees straight from the email, I don't have to log in to approve it.

I honestly cannot think of anything except the ease of use for the mobile version.

Tracy thank you for taking time to review Built for Teams. Having the ability and freedom to see your time off balance anytime you'd like as well as monitoring your employees balances at any time from anywhere is a big deal! We are glad you love the ease of use of the system and we appreciate your feedback. We are continually working to improve our product and the mobile app! ;) Thank you for being a valued Built for Teams customer!

The app is very user friendly. Our employees were able to convert to this system seamlessly.

Built for teams does not allow to deter from the default holiday schedule.

Melanie thank you so much for your review! We are so happy to hear that implementation has gone smoothly with your employees. In reference to holidays, Built for Teams does allow you to create the company holidays that fit your organization's needs and simply only suggests the standard holidays. If this is a setting you would like help configuring, we would be happy to assist you! We are so glad you are a Built for Teams customer!

Ease of use by employee and supervisor. The ability to quickly see and approve leave requests. The system is completely paperless.

The employee can't easily print out/access a report of his time taken. He can easily see what is left and what the screen shows but he can't print his history.

Thanks for leaving this great review, Brian! It's always helpful to hear what is working well and what we can improve on. Your employees do have the ability to view their complete history, which shows every transaction (even for past years). It sounds like it would be helpful for you if we made the transaction history easier to print, though. Is that correct? I'll have our customer support team reach out to you to discuss this further. We want to make sure your employees are taken care of!

Easy to track PTO and easy to customize settings

Viewing previous PTO requests and approvals could be a bit easier/user-friendly

Matt, thank you so much for your review! The customization options Built for Teams offers are easy to configure as you mentioned! To reference your feedback regarding viewing previous PTO requests and approvals, hopefully you are taking advantage of our reporting feature that offers a variety of solutions in pulling approval and usage reports with a variety of filters and date selection options. If you need assistance with this feature, please don't hesitate to reach out.