Cezanne HR Reviews

It is easy to use and offers a lot of functionality. The user guides are easy to follow when setting up Cezanne HR. It is a stable system and doesn't crash and it is easy to navigate and use.

Batch uploading existing data in to Cezanne can take a couple of attempts.

I like that Cezanne HR constantly striving to improve and make the system the best it can be. They take customer feedback seriously and listen to suggestions from people using the system on a daily basis.

It's great that there's always someone at the end of an email and there's never any problem arranging a 'go to meeting' with the most helpful staff, however I'd like to just be able to pick up the phone and speak to someone sometimes, especially for those times when I just had a very quick question.

The system allowed employees to request and monitor their own time off

Pulling off data was very difficult and could involve pulling off several reports and splicing them together to get one good one

Hi Georgina I am sorry to read that you are finding the reporting difficult. Have you been in touch with our UK support team? They'd be more than happy to help you. If I can help in any way, please let me know. Kind regards

Very good to manage employee data Easy to navigate Different types of reports and analytics User friendly Excellent customer service Data protection and security

Password rule too complicated and can be limiting Some rules/processes in the system could be more straight forward Should be tailored so there are 2 categories of people: permanent employees and contractors/freelancers which will allow for better tracking and management

It allows a comprehensive system for HR management and other staff management services needed within business.

The system can run very slowly resulting in basic tasks taking longer than normal to complete. Not a user friendly interface unless robust training provided.

Thank you for taking the time to post a review of Cezanne HR. We are obviously very concerned to read that you’ve experienced performance problems with the system. We constantly monitor and regularly increase the system’s resources to ensure that response times are fast. Did you experience a temporary problem that is now resolved? If not, please let me know as we’d be keen to work with you to investigate why you are experiencing what appears to be uncharacteristic response times. Also, we are currently working on a refresh of the user interface. Would you be happy to participate in our client research? If so, please let us know.

Letter merging Notifications Pdr Form hub Reporting function Back end of the system Process flows Importing and exporting of data Zen desk and overall support

Understanding the range of the system and all that it can do is a challenge. I don't feel that I am utilising the system to it's full capabilities.

A single package with different functionalities (e.g. absence, onboarding, performance management) in one place. Customisable and automated with an option for setting notifications.

The setting up, as I felt and still feel I am not always able to do it by myself, despite of the available guidance online.

I have used a number of HR Information Systems in the past and this is by far the best in terms of capability, cost and customer service support. The pages load quickly and data can be exported easily. It does everything I would need it to do and if I'm ever unsure if it's possible I contact my dedicated advisor , who is always more than happy and quick to respond.

The initial navigation as a HR user was a little tricky for me at the start, but there are many HR guides available and customer support at hand to assist. I now wouldn't want to go back to any other HRIS.

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Hi Dionne Thank you so much for your review of Cezanne HR. We really appreciate you taking the time to provide your feedback. From all of the team at Cezanne HR.

Easy to use, excellent customer support, good reporting system, mobile app and meets our organizations needs.

Sometimes not very intuitive when trying to change/modify certain parameters (administrative level).

Customer service has been good through the support system

Quite Hard to make employee changes at times

Onboarding portal and recruitment integration

Some of the terminology is not clear as it is based on American terms

Easy to use There are a lot of options Help me in my every day tasks

Sometimes I am quite confused with the multiple options

Great look and feel. Self-explanatory. Exceptionally great customer support. Clear training. Very complete. Customizable to a large extent. Automatic calculations (monthly to annual salary, fulltime to parttime absences, etc) are precise and handy.

The only thing I can think about is that we would like the option to hide fields that we won't use.

The functionality is fantastic, it's been really useful for all staff members and has massively streamlined our processes.

Because there's so much the system can do there is a lot to learn - luckily the support staff are always on hand to answer your questions.

Once you get to grips with it, it's simple to use. The online support are quick and responsive. The personal information features and absence features help to keep track of employees in various locations.

Some additional features could be useful as the company expands however, these are in the additional package

Many thanks for taking the time to post a review of Cezanne HR. We are delighted you are finding the solution useful. If you have suggestions for how we could improve the service even more, please share them with the support team - or post them in the ideas section of the support portal. We add new features virtually every month, many of which are suggested by clients. Thanks again. The team at Cezanne HR

Very intuitive for users good value for money customer service: extremely nice, fast and efficient support (not only during sales period but also since we started the contract) so far all promises have been kept possibilty to add requests and upvote other requests in order to develop/implement new features

Some limitations (after all it is a pre-defined system which is very affordable) that require work arounds no onboarding process / module (yet) TOIL for us is currently complicated, waiting for a new release at the end of the year that hopefully solves this issue (note: also due to not using the time keeping module)

Clean user interface, professional looking and you can include your brand. Fairly straight forward admin setup and excellent user support. Nice internal communications and compliance doc tracking.

Only a few workflows available at the moment. ie admin need to update fields in various areas to record promotion correctly. I understand this is on the roadmap.

First of all the fact that it's the most complete tool i ever used. You can manage all features in a very smooth way, connecting information and managing all process' on the same software pages. And in case of any criticity, i always have an available really useful, effective and kind dedicated customer care agent.

Sometimes there's the lack of scheduling notification through emails to users.

CezanneHR is so much more advanced than our previous system. The possibilities for improvement in functionality are very positive. The support team are extremely friendly, knowledgeable, and a pleasure to work with.

Some areas are restrictive and inflexible, but the team really listen to customers and are always considering ways to improve.

The ease at which staff can book absences, the system has been fully embraced by all the staff in such a short space of time

The uploading of data information and setting up users - quite fiddly and would be required to be completed by an IT proficient user

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It's really well-thought-out and covers every conceivable area I have ever needed to run our HR functions. Also, the customer support is first class.

The interface and UI could be a little more intuitive, but I know they are taking feedback on board and working on a new interface in HTML 5 at present.

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