Cezanne HR Reviews

Software is very straightforward to use with a great user friendly interface. Encourages a greater involvement on the part of the employee and the manager Some of the best customer service I have experienced. The team at Cezanne work with their customers to continually develop and improve the software. They really do listen to the voice of the customer. Has the ability to streamline many HR functions. Has everything - is an all-in-one solution

Were I to recommend one area of improvement, it would be the interactions available with some of the data on screen. For example, the ability to filter information on screen so that I can control the order in which I'm viewing it, rather than exporting it to an Excel spreadsheet. However, is is a very minor cosmetic point and as a whole I think the product offers huge benefits.

The product has a very friendly user interface. The main thing with an HR system is that it has to be intuitive for the end user, so that they are not discouraged from using it. Cezanne is very basic to the end user, but allows the HR user to record a significant level of information and detail. The training is worth the investment; rather than using dummy data, you use your own data to introduce...

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Sometimes searching for the right help article in Cezanne Help Centre can be tricky. We find the reporting functionality a challenge. To pull what it is you are looking for and create reports across different data sets isn't always straight forward, however we are yet to invest any of our training in this area. When an import fails, the error messages are not clear and sometimes you have to raise a support ticket to understand what the error message means. That being said, as I already mentioned, the support team are excellent.

This software makes it easy to contact my company regarding sickness/annual leave/working from home/etc and provides a nice tracker to show exactly how many days I have taken, and, regarding annual leave, how many I have left. The Dashboard is useful for showing a brief overview of everything I have on there, such as unfinished tasks which is a useful reminder. From a management position it is useful as it allows the review of all employee's absences from one location and provides historical evidence of this. Reports on Starters/Leavers are available via email

Many small issues with the software and the support team. The absence forms are unwieldy and could be greatly improved. One of the greatest improvements that could be made would be the removal of the redundant "OK" button on the absence request form as it literally serves no purpose. The Save button saves it, the Submit Request button submits it, the OK button tricks users into thinking something has...

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We agree with you that the OK button on the absence form is confusing. It is going to be removed shortly (and some other improvements made to this area). However, ii sounds as if a number of the issues you mention ¿ such as the logo, reports and team calendars - could be down to the way that your system is set up. If you could let me have your contact information, I can ask someone from our services...

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The product is easy to use and customise according to the organisation's requirements. Processes are effective and efficient. Submitting support tickets is straight forward and the customer support team are a dedicated group of staff intent on providing excellent response times, advice and solutions to our needs. The development team are constantly striving to make useful improvements to the software

So many functions available that we haven't fully tapped into the resources that are at one's fingertips!

Having been apart of the team in my business to introduce CezanneHR, coming from nothing at all, we were pleasantly surprised how accommodating the Cezanne support staff were to assisting us on boarding. At times our hand was held, especially through some complex "approval" workflows scenarios but it all got there in the end. We very much like that there is an iOS app, being all Apple users. The app is updated fairly frequently and is responsive even on some older models like the iPhone 5s.

I feel CezanneHR could benefits from a 'face lift' of sorts. It seams its been stuck with the same user interface for some time now, and although the web and iOS app are mirrors in looks and feels, it almost certainly has an outdated charm about it when comparing to competitiors.

Thank you so much for posting a review of Cezanne HR. We¿re currently working on a refresh of the user interface and would love to get some feedback from you. If you are happy to participate in our client research, please get in touch with the support team.

- Outstanding customer support. - Smooth onboarding process. Our POC from Cezanne was amazing and extremely supportive and helpful throughout the entire process of onboarding. - The system can service any type of business (regardless of how complex is your company organigram, compensation system etc. ) - You can transit the entire vacation and absence tracking process to Cezanne, hence no need to use yet another tool. - The system is very overarching and it encompasses all the possible HR data a company can or should manage. - It is GDPR compliant and in general, it has very high standards when it comes to data security and protection.

The system is quite complex and complicated at times, hence it will take a bit of more time to get the hang of it (for instance the onboarding process seemed a bit longer as compared with the other onboardings we had for other tools).

Meeting our organisation needs, excellent support from CSR throughout the implementation phase, cost effective HR system.

There are alot of different sections/modules to the system which can be difficult to get used to initially, however with Cezannes customer support and frequent use its easier to navigate around the system. The reporting is very good, however some improvements can be made to integrate more elements of the system into reports (i.e all compensation information)

Cost, Availability and Use

Had to wait a long time for the required functionality.

Cezanne HR is really easy to use, with access to most HR necessities. All of our companies information and personal information is listed in one place for ease of access. I've never had trouble accessing Cezanne HR and the look and feel of the tool is simple, clean and easy on the eye which makes the user experience good.

This tool can be quite clunky with its additional features and sometimes the servers can respond quite slowly resulting in periods of time where the site just hangs and leaves you confused whether the request had been submitted or not. The process of getting things onto Cezanne HR feels quite manual.

- Customer service is excellent, very fast and detailed responses and there is always someone willing to have a call and talk you through the system. This is definitely the best thing about Cezanne. - Central system for all elements of HR and the reports are easy to run and very useful for reporting on processes, sickness and payroll purposes. - The system links with our payroll provider so they are...

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- The initial work can be quite a big job and some time does need to be dedicated to getting to grips with the system but after this is done the system is very efficient and effective

I am not writing about the software I am writing about the customer service, I have used Cezanne for years to authorise holiday & look people up but recently been tasked with having to be the MAIN contact for everything & I am struggling. But your support team go above & beyond and never leave my side until I have fully resolved my issue ([SENSITIVE CONTENT HIDDEN] is outstanding, patient, friendly and goes above & beyond - as do they all, like [SENSITIVE CONTENT HIDDEN] etc)

not intuitive -hence I need the support of your amazing team

Thank you so much Fiona. Great to know our UK support team are doing a great job.

Easy to use, good value for money, lots of features, open to ideas from customers, Workspace tool and you can customize it to work around your individual company needs.

It would be useful to have a 'go back' arrow. It does require time to set up and customise to you company requirements.

Cezanne offers a really professional solution for keeping track of various employee information - several important details are easy to keep track of and the in-depth search options allows for easy data mining of everything. On top of that, the service and assistance from Cezanne is amazing - I always get the needed support in a really helpful, timely, and understandable manner. It truly makes my day every single time!

Getting to know Cezanne can be tricky. There's a lot of options and back-end building that can seem challenging before really getting to know the system. However, once you've worked in Cezanne for a little while is all makes perfect sense :)

I like that Cezanne HR constantly striving to improve and make the system the best it can be. They take customer feedback seriously and listen to suggestions from people using the system on a daily basis.

It's great that there's always someone at the end of an email and there's never any problem arranging a 'go to meeting' with the most helpful staff, however I'd like to just be able to pick up the phone and speak to someone sometimes, especially for those times when I just had a very quick question.

Customer service Simple user interface Value for money Ease of implementation Smooth process flows Excellent reporting functions Useful analytics tool with automatic graphing

Could deal better with consultant/contractors vs perm staff No onboarding module yet

Very good to manage employee data Easy to navigate Different types of reports and analytics User friendly Excellent customer service Data protection and security

Password rule too complicated and can be limiting Some rules/processes in the system could be more straight forward Should be tailored so there are 2 categories of people: permanent employees and contractors/freelancers which will allow for better tracking and management

The diversity of application. Regular updates

Some customisation in UI (colours) might be difficult to use for some users.

It’s so easy to use for both HR/People staff and our users

Don’t really have any cons compared to the system we came from

It allows a comprehensive system for HR management and other staff management services needed within business.

The system can run very slowly resulting in basic tasks taking longer than normal to complete. Not a user friendly interface unless robust training provided.

Thank you for taking the time to post a review of Cezanne HR. We are obviously very concerned to read that you’ve experienced performance problems with the system. We constantly monitor and regularly increase the system’s resources to ensure that response times are fast. Did you experience a temporary problem that is now resolved? If not, please let me know as we’d be keen to work with you to investigate why you are experiencing what appears to be uncharacteristic response times. Also, we are currently working on a refresh of the user interface. Would you be happy to participate in our client research? If so, please let us know.

It is easy to use and offers a lot of functionality. The user guides are easy to follow when setting up Cezanne HR. It is a stable system and doesn't crash and it is easy to navigate and use.

Batch uploading existing data in to Cezanne can take a couple of attempts.

Letter merging Notifications Pdr Form hub Reporting function Back end of the system Process flows Importing and exporting of data Zen desk and overall support

Understanding the range of the system and all that it can do is a challenge. I don't feel that I am utilising the system to it's full capabilities.

A single package with different functionalities (e.g. absence, onboarding, performance management) in one place. Customisable and automated with an option for setting notifications.

The setting up, as I felt and still feel I am not always able to do it by myself, despite of the available guidance online.

I have used a number of HR Information Systems in the past and this is by far the best in terms of capability, cost and customer service support. The pages load quickly and data can be exported easily. It does everything I would need it to do and if I'm ever unsure if it's possible I contact my dedicated advisor , who is always more than happy and quick to respond.

The initial navigation as a HR user was a little tricky for me at the start, but there are many HR guides available and customer support at hand to assist. I now wouldn't want to go back to any other HRIS.

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Hi Dionne Thank you so much for your review of Cezanne HR. We really appreciate you taking the time to provide your feedback. From all of the team at Cezanne HR.

Easy to use, excellent customer support, good reporting system, mobile app and meets our organizations needs.

Sometimes not very intuitive when trying to change/modify certain parameters (administrative level).