Chronus Pricing, Features, Reviews & Alternatives

Chronus

Cloud-based mentoring software that drives enterprise impact

4.77/5 (43 reviews)

Chronus overview

What is Chronus?

Chronus mentoring platform humanizes the employee experience, unleashing the potential of a company’s most valuable asset—its people. By creating a culture of inclusion, development and support, mentoring improves employee engagement and retention among a diverse workforce. Chronus’ expert support and easy-to-use platform enables mentoring programs to scale and drive impact for organizations.

Chronus powers mentoring programs that fit each organization's unique needs. Our award-winning software is highly configurable, allowing you to choose your preferred method of enrollment, matching style, matching algorithm, and mentoring program format. We're invested in your success, and our mentoring experts are here to help you every step of the way with best practices and mentoring resources to keep your program on track.

We believe that successful mentoring doesn't end after you match mentors and mentees. We provide the tools you need to keep mentoring top-of-mind and engage participants throughout the mentoring relationship—from a guided experience with customizable tasks and milestones, to our mobile apps that enable participants to engage anytime, anywhere. With Chronus, your mentoring programs are built to scale with automation that minimizes manual work and helps you make the most of your time.

When it's time to measure results, our pre-built reports elevate key indicators of mentoring success, allowing program owners to identify opportunities for improvement and course correct when necessary. Our reports and dashboards are customizable, which means you can personalize your reporting to show the metrics that matter to you and your stakeholders.

Chronus serves some of the world's largest organizations, including EY, Paychex, PNC, MetLife, RMIT, University of Colorado, Lean In Energy, American Association of Physicians, and more.
chronus.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, Australia, India

Supported languages

English
Chronus screenshot: Give mentoring participants a comprehensive mobile experience with the Chronus mobile apps.Introduction to Chronus Mentoring SoftwareChronus screenshot: Use bulk matching to match a large group in short a mount of time. Or use self-match, admin-match, or a hybrid model to meet the needs of your program.Chronus screenshot: Use your program homepage to promote your mentoring program and drive enrollment.Chronus screenshot: Our rich profiles let you customize the information you collect from mentors and mentees to make matches based on your program's unique requirementsChronus screenshot: Our pre-built reports and dashboards can be customize to reflect the metrics that matter most to you and your stakeholdersChronus screenshot: Chronus apps are available in the Google Play Store and Apple Store, so your participants can stay up-to-date on their mentoring relationships no matter where they are.

Chronus user reviews

Excellent
33

Very good
10

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.5
  4.7
  4.7
  5.0
Emily G.

Great Innovative Product!

Used weekly for 6-12 months
Reviewed 2019-08-05
Review Source: Capterra

Very supportive knowledgeable team. I was always impressed with their consistency and follow through. The product has made a great impact in the development of our employees.

Pros
easy to use, innovative, fun, and makes the administrative burden of mentoring no longer an issue.

Cons
There was not anything I did not like. The product is easy to use and makes sense for our business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Julie R.

Great product for large physician-based association!

Used daily for 2+ years
Reviewed 2018-10-10
Review Source: Capterra

Our online mentorship program has turned into a valuable benefit for our members, especially those early in their careers. We are now taking it to the next level, by highlighting topics each month within the forums and incorporating a live meet and greet event at our annual meeting.

Pros
There were two things we were looking for in an online mentorship program…1) integration with our single sign-on (such that our members can use their member login and password) and 2) automated matching for mentors and mentee. The Chronus system fulfills these requirements very well. It is critical that our mentorship program is a significant benefit of membership and that logging in should be simple and easy. We also have a complex membership consisting of trainees interested in many different areas, as well as members that are generalists and subspecialists, from a variety of practice settings and a variety of interests and experiences. The platform itself is very intuitive and the Chronus staff continues to be responsive to needs for assistance or training. They also present an amazing arsenal of online tools and resources that train our staff and educate our members on the varying capabilities of the system. The reporting functionality is robust and very easy to use. The pre-established reports are incredibly useful. The forums within the platform have helped us develop an online community of our mentorship program participants. This aspect of the program continues to reinforce mentorship activity, idea sharing, and ultimately adds to the member value. We have been utilizing Chronus for our online mentorship program since October of 2014. We continue to be impressed by their receptive updates to the product and how they truly listen to their customers.

Cons
The only con we have with the platform is the inability to track those mentors/mentees that take the relationship outside of the program (e.g. don’t utilize the timeline tasks and/or messaging features). We can get some of this data by surveying our mentors/mentees; however, I’m not sure there is anything that can be done about this from the Chronus perspective. Another limitation we have found is that currently users are not able to switch between mentee and mentor roles on their own; it has to be done by the administrator.

Response from Chronus


Julie,

We're glad to be enabling your program as your membership grows and deepens. It's been great working with you to scale the program while meeting the needs of your mentors and mentees. We look forward to meeting your future goals!

In regards to the 'switch between mentor and mentee roles' we've got good news. We've turned on a feature to allow you to overcome this challenge. Your CSM will be in touch to show you what that looks like for the end user.

The Chronus Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rita R.

Great Customer Service and Tech Support

Used monthly for 2+ years
Reviewed 2021-04-08
Review Source: Capterra

Pros
Their customer service and tech support are excellent! Any time I log a ticket, the response time is always quick. Most software vendors' tech support service is very slow, and you wait and wait for a response. I've never had a problem in getting a response from Chronus. I can honestly say that in my 30+ years of working with various software and hardware vendors, this is the best tech support service I have ever received. The matching of mentors/mentees is very easy!

Cons
It's a challenge to get end users to use the portal. They'd rather just schedule their meetings in Outlook and then use Teams to document their relationship.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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ken y.

Nice Mentor Platform

Used monthly for 6-12 months
Reviewed 2018-03-16
Review Source: Software Advice

Pros
Quick and easy to use on the go. Messaging service and notifications through the app works well. It's also user friendly with a clean UI.

Cons
The mobile app could use some help. It runs slow on my phone. The software is also lacking some features of other competitor products.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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CJ W.

Technology Enabling the Human Element

Used daily for 1-2 years
Reviewed 2021-01-04
Review Source: Capterra

The people and support structure at Chronus are excellent. The tool and system continues to provide new functionality and features, which is great. We are able to tailor the program and tracks to our particular interests beyond, but related to, mentoring.

Pros
The most substantive value in mentoring (or coaching) can be found in the dynamics of the relationship. As such, the most labor intensive, but critical step, is creating this relationship. The Matching Algorithm and the flexibility to tailor the weighting of the various criteria is highly effective in guiding the participants to the relationship that would be most suitable. The assumption, of course, is that people complete their profiles honestly and not how "they imagine others would want them to answer."

Cons
Organizational elements. We would like the capability for alphabetical sorting in all areas/functions, we would like the system to retain the mentoring ranking preference once submitted (for ease of reference) by the mentee, we would like an archive functionality for surveys of previous time periods, we would like more functionality for attaining data segments from the Executive Dashboard (aka survey and data from a single track rather than all licensed users).

Response from Chronus


CJ, we're glad to hear the configurability of the matching process is meeting your criteria for successful mentoring. Thank you for highlighting the areas you see for continued optimization, and your CSM is working to elevate these desired adjustments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Chronus pricing

Pricing options
Subscription
View Pricing Plans

Chronus offers three subscription packages:
Basic: For managing smaller programs (up to 250 users).
Standard: For managing a single program (unlimited users).
Enterprise: For managing multiple programs (unlimited users).

Contact Chronus for pricing information.

Chronus features

API
Customizable Branding
Employee Management
Mobile Access
Third Party Integrations
Training Management

Activity Dashboard (584 other apps)
Alerts/Notifications (583 other apps)
Applicant Tracking (417 other apps)
Assessment Management (424 other apps)
Collaboration Tools (386 other apps)
Data Import/Export (438 other apps)
Employee Database (511 other apps)
Employee Profiles (410 other apps)
Performance Management (437 other apps)
Recruitment Management (427 other apps)
Reporting & Statistics (608 other apps)
Reporting/Analytics (871 other apps)
Search/Filter (385 other apps)
Self Service Portal (802 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Chronus

Key features of Chronus

  • API
  • Auto Matching
  • Calendar Sync
  • Campaign management
  • Checkpoint reports
  • Communication management
  • Customizable branding
  • Employee management
  • Goal and program performance management
  • Group calendars
  • Learning management
  • MatchIQ
  • Mentor matching
  • Multi-channel communication
  • Pre-built customizable reports and dashboards
  • Pre-configured templates
  • Progress tracking
  • Ratings & reviews
  • Resource management
  • Single Sign On
  • Slack Integration
  • Third party integration
  • Training management
  • User profiles
  • Workflow management
  • Zoom Integration
View All Features

Benefits

-Chronus enables you to build customizable mentoring programs and monitor the overall progress of mentors and mentees.
-Rely on our mentoring expertise to help you determine the best course of action for successful mentoring outcomes for your unique program.
-Our guided experience and mobile apps help mentors and mentees complete their mentoring programs in a structured manner, keeping mentoring relationships productive.
-Chronus is pre-loaded with customizable reports for analyzing real-time statistics and program insights which help program owners track progress and prove results to stakeholders.
-Chronus software is built to save time for program owners through automated matching, communication campaigns, tracking, and reporting, which enables mentoring programs to scale and positively impact more people.