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Chronus
4.8
(75)

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Virtual mentoring platform driving enterprise impact.

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(3)

Chronus Pricing, Features, Reviews and Alternatives

Chronus product overview

What is Chronus?

Chronus empowers the world’s top enterprise organizations to shape the future-ready workforce, delivering mentoring software that unleashes the full potential of their people. Offering unmatched DEI capabilities and expertise, along with the most flexible platform on the market, Chronus is built for your unique culture and every employee, at every stage. With Chronus, mentoring becomes the new strategic lever for impacting workforce initiatives such as retention, engagement, advancement, diversity and inclusion.

Key benefits of using Chronus

-Enables you to build customizable mentoring programs and monitor the overall progress of mentors and mentees
-Based on on our mentoring expertise, determine the best course of action for successful mentoring outcomes for your unique program
-Help mentors and mentees complete their mentoring programs in a structured manner, based on our guided experience, training materials and mobile apps, keeping mentoring relationships productive
-Pre-built with customizable reports for analyzing real-time metrics and program insights, which help program owners track progress and prove results to stakeholders
-Designed to save program owners time and effort through automated matching, communication campaigns, tracking, and reporting
-Scale and positively impact more people

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support
24/7 (Live rep)

Training options

Videos
Webinars
Live Online
In Person
Documentation

Chronus pricing information

Value for money

4.6

/5

75

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Chronus features

Functionality

4.7

/5

75

Total features

44

6 categories

Most valued features by users

Activity Dashboard
Reporting & Statistics
Third Party Integrations
API
Alerts/Notifications
Customizable Reports
Reminders
Activity Tracking

Functionality contenders

Chronus users reviews

Overall Rating

4.8

/5

75

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.41/10
Rating distribution

5

4

3

2

1

59

16

0

0

0

Pros
What was most helpful was the unbiased "matching" of sponsors with their protégés. Also, it is very helpful to utilize the tracking of the "matches," their goals and the automated surveys.
I appreciate the features such as customizable profiles, mentoring connection plan, survey and reporting capability. I love the user interface and it is very easy to navigate.
The customer service has been fantastic. They understand the needs of my program very well, and have always been able to come up with solutions to assist me in managing the program.
Cons
I have had incidents where mentor or mentees have had trouble with their user name and passwords.
Users can struggle to remember how to access software.
I understand this has a lot to do with making sure that the service functions properly across all programs, but being a middleman between local admins can feel frustrating for seemingly quick changes.

Overall rating contenders

LC
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Lei C.

Professional Training & Coaching, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Partners when a Mentorship platform was needed!

Reviewed 3 years ago

The team at eMentorConnect was professional from the start! True partners in every way. From the planning stages through implementation, live classroom and virtual kick-off session, support through the structured program and at the closing call for the 6-month programs...they were there every step of the way with guidance and support. I partnered with the eMentor Connect for multiple programs ranging from a dedicated private mentoring program for a Women In Leadership group that included 28 pairings in year 1 and grew to over 35 pairings in year two and then grew further to a global offering supporting a global bio-pharmaceutical organization.

Pros

The matching capability is absolutely wonderful! The system itself is easy to use and has so much functionality- it's all inclusive. This platform fits all needs- if small or large capacity of participants, this software can manage it.

Cons

n/a. There are always new ideas on how to make the platform better; and the eMentorConnect team is open to hearing ideas and implementing.

Vendor response

A strong relationship with our clients is a top priority for us, and this program is a great example of how investing in the partnership can impact the success of the participants. Happy mentoring!

CW
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CJ W.

Management Consulting, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Technology Enabling the Human Element

Reviewed 2 years ago

The people and support structure at Chronus are excellent. The tool and system continues to provide new functionality and features, which is great. We are able to tailor the program and tracks to our particular interests beyond, but related to, mentoring.

Pros

The most substantive value in mentoring (or coaching) can be found in the dynamics of the relationship. As such, the most labor intensive, but critical step, is creating this relationship. The Matching Algorithm and the flexibility to tailor the weighting of the various criteria is highly effective in guiding the participants to the relationship that would be most suitable. The assumption, of course, is that people complete their profiles honestly and not how "they imagine others would want them to answer."

Cons

Organizational elements. We would like the capability for alphabetical sorting in all areas/functions, we would like the system to retain the mentoring ranking preference once submitted (for ease of reference) by the mentee, we would like an archive functionality for surveys of previous time periods, we would like more functionality for attaining data segments from the Executive Dashboard (aka survey and data from a single track rather than all licensed users).

Vendor response

CJ, we're glad to hear the configurability of the matching process is meeting your criteria for successful mentoring. Thank you for highlighting the areas you see for continued optimization, and your CSM is working to elevate these desired adjustments.

ky
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ken y.

10,001+ employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Nice Mentor Platform

Reviewed 5 years ago
Pros

Quick and easy to use on the go. Messaging service and notifications through the app works well. It's also user friendly with a clean UI.

Cons

The mobile app could use some help. It runs slow on my phone. The software is also lacking some features of other competitor products.

LA
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Lauren A.

Health, Wellness and Fitness, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Chronus Review

Reviewed 2 years ago

The customer service at Chronus is exceptional. Whenever an issue is brought up, it is addressed quickly, and if they can't make changes at that time, they will follow-up on them at a later point.

Pros

The software is customized for mentoring relationships and has a lot of functionality. There are many different tools you can add or subtract, depending on how you want your mentoring relationships to look for your users.

Cons

It can be a little clunky and there are bugs that come up.

Vendor response

Lauren, it's good to hear the functionality is meeting the needs of your mentoring culture. We're glad the Chronus support team has been able to assist you with any hurdles you've encountered in your program or platform. Our Product and Engineering team is continually working to make the work within the platform seamless and efficient. Thank you for taking the time to provide valuable feedback.

KS
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Katie S.

Higher Education, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love the Chronus Team!

Reviewed 4 years ago
Pros

Chronus is easy to use and has the best support team! If I ever have an issue (even if that is issue is my own user-error), the Chronus team is always friendly and quick to help. And even better, they actually LISTEN to user feedback and work with you to make each Chronus platform specific for the needs of your group. I truly love working with the Chronus team!

Cons

I truly had to sit for a few minutes to think about this because I really don't have anything negative to say about Chronus. Thus, I'm instead going to include a wishlist item (that I just thought about). I wish the Chronus software had a video/audio chat component (like Skype or Facetime). Many of our users prefer to communicate in person, but they have to take this style of communication out of the Chronus platform. If Chronus had an audio/visual communication component, they could maintain (and track) more communication from within the platform.

Chronus FAQs

Q. What type of pricing plans does Chronus offer?

Chronus has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of Chronus?

Chronus has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business

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Q. What languages does Chronus support?

Chronus supports the following languages:
English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, Japanese, Portuguese, Spanish, Korean, Indonesian, Vietnamese, Dutch, Thai

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Q. Does Chronus support mobile devices?

Chronus supports the following devices:
Android, iPad, iPhone

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Q. Does Chronus offer an API?

Yes, Chronus has an API available for use.

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Q. What other apps does Chronus integrate with?

Chronus integrates with the following applications:
Jive, Microsoft Outlook, Google Analytics 360, Oracle PeopleSoft, Gmail, Google Workspace, ADP Workforce Now, Zoom Meetings, Yammer, Microsoft Teams, SAP SuccessFactors HXM Suite, Twitter, BambooHR, Okta, Slack, Microsoft 365, LinkedIn for Business, Workday HCM, Google Calendar

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Q. What level of support does Chronus offer?

Chronus offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep)

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