Chronus Pricing, Features, Reviews & Comparison of Alternatives

Chronus

Cloud-based mentoring software that drives enterprise impact

4.78/5 (32 reviews)

Chronus overview

Chronus mentoring platform humanizes the employee experience, unleashing the potential of a company’s most valuable asset—its people. By creating a culture of inclusion, development and support, mentoring improves employee engagement and retention among a diverse workforce. Chronus’ expert support and easy-to-use platform enables mentoring programs to scale and drive impact for organizations.

Chronus powers mentoring programs that fit each organization's unique needs. Our award-winning software is highly configurable, allowing you to choose your preferred method of enrollment, matching style, matching algorithm, and mentoring program format. We're invested in your success, and our mentoring experts are here to help you every step of the way with best practices and mentoring resources to keep your program on track.

We believe that successful mentoring doesn't end after you match mentors and mentees. We provide the tools you need to keep mentoring top-of-mind and engage participants throughout the mentoring relationship—from a guided experience with customizable tasks and milestones, to our mobile apps that enable participants to engage anytime, anywhere. With Chronus, your mentoring programs are built to scale with automation that minimizes manual work and helps you make the most of your time.

When it's time to measure results, our pre-built reports elevate key indicators of mentoring success, allowing program owners to identify opportunities for improvement and course correct when necessary. Our reports and dashboards are customizable, which means you can personalize your reporting to show the metrics that matter to you and your stakeholders.

Chronus serves some of the world's largest organizations, including EY, Paychex, PNC, MetLife, RMIT, University of Colorado, Lean In Energy, American Association of Physicians, and more.
chronus.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, India

Supported languages

English
Chronus screenshot: Give mentoring participants a comprehensive mobile experience with the Chronus mobile apps.Introduction to Chronus Mentoring SoftwareChronus screenshot: Use bulk matching to match a large group in short a mount of time. Or use self-match, admin-match, or a hybrid model to meet the needs of your program.Chronus screenshot: Use your program homepage to promote your mentoring program and drive enrollment.Chronus screenshot: Our rich profiles let you customize the information you collect from mentors and mentees to make matches based on your program's unique requirementsChronus screenshot: Our pre-built reports and dashboards can be customize to reflect the metrics that matter most to you and your stakeholdersChronus screenshot: Chronus apps are available in the Google Play Store and Apple Store, so your participants can stay up-to-date on their mentoring relationships no matter where they are.

Chronus reviews

Excellent
25

Very good
7

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.5
  4.7
  4.8
  5.0
Julie Raymond, CAE

Great product for large physician-based association!

Used daily for 2+ years
Reviewed 2018-10-10
Review Source: Capterra

Our online mentorship program has turned into a valuable benefit for our members, especially those early in their careers. We are now taking it to the next level, by highlighting topics each month within the forums and incorporating a live meet and greet event at our annual meeting.

Pros
There were two things we were looking for in an online mentorship program…1) integration with our single sign-on (such that our members can use their member login and password) and 2) automated matching for mentors and mentee. The Chronus system fulfills these requirements very well. It is critical that our mentorship program is a significant benefit of membership and that logging in should be simple and easy. We also have a complex membership consisting of trainees interested in many different areas, as well as members that are generalists and subspecialists, from a variety of practice settings and a variety of interests and experiences. The platform itself is very intuitive and the Chronus staff continues to be responsive to needs for assistance or training. They also present an amazing arsenal of online tools and resources that train our staff and educate our members on the varying capabilities of the system. The reporting functionality is robust and very easy to use. The pre-established reports are incredibly useful. The forums within the platform have helped us develop an online community of our mentorship program participants. This aspect of the program continues to reinforce mentorship activity, idea sharing, and ultimately adds to the member value. We have been utilizing Chronus for our online mentorship program since October of 2014. We continue to be impressed by their receptive updates to the product and how they truly listen to their customers.

Cons
The only con we have with the platform is the inability to track those mentors/mentees that take the relationship outside of the program (e.g. don’t utilize the timeline tasks and/or messaging features). We can get some of this data by surveying our mentors/mentees; however, I’m not sure there is anything that can be done about this from the Chronus perspective. Another limitation we have found is that currently users are not able to switch between mentee and mentor roles on their own; it has to be done by the administrator.

Response from Chronus


Julie,

We're glad to be enabling your program as your membership grows and deepens. It's been great working with you to scale the program while meeting the needs of your mentors and mentees. We look forward to meeting your future goals!

In regards to the 'switch between mentor and mentee roles' we've got good news. We've turned on a feature to allow you to overcome this challenge. Your CSM will be in touch to show you what that looks like for the end user.

The Chronus Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ryann Peyton

Chronus consistently exceeded our expectations. They are a valued partner to our mentoring program.

Used daily for 1-2 years
Reviewed 2018-04-11
Review Source: Capterra

A major reason we chose Chronus over other software vendors is because the technology is nimble enough to grow with our program. Unlike other software vendors we considered, we felt like Chronus was able to provide the technology we needed today as young program and will want down the road as our programs grows. The future growth of our program won't be impaired by the limits of our technology. We can trust that as we evolve to meet the needs of our participants, our technology will easily evolve with us. Chronus has been unbelievably invested in innovating ways to adapt the technology platform to accommodate the unique work flow of our mentoring program. It has been fantastic to move to a technology platform without having to give up the personal, unique touches our program prides itself on providing our users. Our program doesn't fit the mold of most corporate mentoring programs and Chronus has been able to adapt their technology, problem solve, and develop creative ways for our work flow to be successful in a software based paradigm. For a voluntary mentoring program like ours, it is imperative that the user experience be top notch. Our users love the interface because it is intuitive, completely mobile friendly, and actually beneficial to the mentoring relationships. From day one, Chronus has felt like a partner to our program not just a vendor. We have a dedicated team of people who have taken the time to actually understand our program; its goals, its operations, etc and our Chronus team is as invested in our program's success as we are. They ask the right questions, provide valuable suggestions and insights, and genuinely seem to take an interest in making our program better. While our users love the experience they receive through the platform, the administrator experience is also wonderful. Our program landing page is the first thing I open (after my e-mail) when I get to the office every day and it stays open all day. I love the ability to see what is happening in the program and in the mentoring connections in real time. I am able to respond quickly and easily to user questions and I am constantly improving our platform as we come up with new resources, mentoring plans, and matching criteria.

Pros
1. Chronus is nimble enough to grow with our program. Unlike other software vendors we considered, Chronus was able to provide the technology we needed today as young program and will want down the road as our programs grows. We can trust that as we evolve to meet the needs of our participants, our technology will easily evolve with us. 2. Chronus has been unbelievably invested in innovating ways to adapt the technology platform to accommodate the unique work flow of our mentoring program. It has been fantastic to move to a technology platform without having to give up the personal, unique touches our program prides itself on providing our users. Our program doesn't 'fit the mold of most corporate mentoring programs and Chronus has been able to adapt their technology, problem solve, and develop creative ways for our work flow to be successful in a software based paradigm. 3. From day one, Chronus has felt like a partner to our program not just a vendor. We have a dedicated team of people who have taken the time to actually understand our program; its goals, its operations, etc and our Chronus team is as invested in our program's success as we are. They ask the right questions, provide valuable suggestions and insights, and genuinely seem to take an interest in making our program better.

Cons
There aren't many downsides to the software. If I had to give it one criticism, I wish it would retain the metrics on users who we ultimately remove to open up seats for new users. As it is now, when a user is removed from the system, the metrics collected on that user are removed as well.

Response from Chronus


Thank you for the kind words, Ryann! We're excited to help CAMP grow and continue scaling to meet the evolving needs of your mentors and mentees.

As far as retaining the data on removed users, you absolutely can while still opening up a license seat. Your Customer Success Manager will be reaching out shortly with instructions on how to do this.

-The Chronus Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Diane Marin

Chronus helped us scale our mentoring program & connect more students to professional mentors

Used daily for 2+ years
Reviewed 2018-11-26
Review Source: Capterra

We have been able to scale using Chronus and match thousands of students to mentors each academic year. The system makes it easy to set-up the mentoring connection plan ahead of time, communicate with participants regularly, survey participants and collect event rsvps. Chronus has been an exceptional partner and we would not have been able to grow our program without them.

Pros
-Ease of use, templates, mentoring connection plan and emails available to use to guide mentoring for participants -Easy to communicate with participants -Has multiple ways for students to request a mentor, admin match and recommend mentors to students -Open to feedback and updating product in timely manner -Customer support is a great resources to offer best practices and keep up on mentoring trends

Cons
Need better admin permission levels Search features could be improved Email system could be improved to more easily track emails/messaging to determine effectiveness

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nikki Schuler

Best Mentoring Software on the Market

Used daily for 1-2 years
Reviewed 2019-05-15
Review Source: Capterra

The global impact we've had while using the Chronus software is one of the most remarkable factors in what keeps our program running so effectively. Our customer base is truly located around the globe, and thanks to Chronus's smart software and technology we have been able to effectively connect more than 12,500 individuals for powerful mentoring experiences.

Pros
The flexibility, customer service and customization of this software is what makes it unique to any other mentoring software on the market.

Cons
I would like to see phone/text integration with the platform so notifications can me sent to mobile devices outside of the app.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kim Feneley

Offers a professional delivery of mentoring programs to participants.

Used daily for 2+ years
Reviewed 2018-02-01
Review Source: Capterra

A more professional, streamline, and transparent approach to student to industry mentoring.

Pros
Mentees and mentors in our mentoring programs appreciate the transparency offered and the ability to select their own mentoring partner. As an administrator, I value the easy customisation of mentoring tracks, the capability to recommend mentors to mentees, the ability to create a partnership plan which acts as a road map to guide each partnership through to completion and the ability to monitor partnership progress.

Cons
The software is "off-the-shelf" which comes with it's limitations. It may not suit the mentoring process flow that an organisation has in place. We have adapted our program structure and processes to work well under on Chronus.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Chronus pricing

Pricing options
Subscription
View Pricing Plans

Chronus offers three subscription packages:
Basic: For managing smaller programs (up to 250 users).
Standard: For managing a single program (unlimited users).
Enterprise: For managing multiple programs (unlimited users).

Contact Chronus for pricing information.

Chronus features

API
Customizable Branding
Customizable Reporting
Employee Management
Third Party Integration

Activity Dashboard (355 other apps)
Activity Tracking (218 other apps)
Applicant Tracking (273 other apps)
Automatic Notifications (341 other apps)
Data Import/Export (251 other apps)
Employee Database (218 other apps)
Employee Onboarding (206 other apps)
Employee Portal (220 other apps)
Employee Self Service (221 other apps)
Performance Management (203 other apps)
Real Time Reporting (221 other apps)
Recruitment Management (218 other apps)
Reminders (226 other apps)
Reporting & Statistics (362 other apps)
Self Service Portal (234 other apps)

Additional information for Chronus

Key features of Chronus

  • API
  • Auto Matching
  • Calendar Sync
  • Campaign management
  • Checkpoint reports
  • Communication management
  • Customizable branding
  • Employee management
  • Goal and program performance management
  • Group calendars
  • Learning management
  • MatchIQ
  • Mentor matching
  • Multi-channel communication
  • Pre-built customizable reports and dashboards
  • Pre-configured templates
  • Progress tracking
  • Ratings & reviews
  • Resource management
  • Single Sign On
  • Third party integration
  • Training management
  • User profiles
  • Workflow management
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Benefits

-Chronus enables you to build customizable mentoring programs and monitor the overall progress of mentors and mentees.
-Rely on our mentoring expertise to help you determine the best course of action for successful mentoring outcomes for your unique program.
-Our guided experience and mobile apps help mentors and mentees complete their mentoring programs in a structured manner, keeping mentoring relationships productive.
-Chronus is pre-loaded with customizable reports for analyzing real-time statistics and program insights which help program owners track progress and prove results to stakeholders.
-Chronus software is built to save time for program owners through automated matching, communication campaigns, tracking, and reporting, which enables mentoring programs to scale and positively impact more people.