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Chronus Logo
Chronus
4.8
(75)

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Virtual mentoring platform driving enterprise impact.

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(3)

Chronus Features

Features Summary

Functionality

4.7

/5

75

Total features

44

6 categories

Chronus features

AI-based Matching
API
Action Item Tracking
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Scheduling
Assignment Management

Common features of Mentoring software

AI-based Matching
API
Action Item Tracking
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Appointment Management

Price starts from

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Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.7

/5

75

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

44

Unique features

  • Action Item Tracking

  • Program Evaluation

  • Calendar Sync

  • Live Chat

Functionality

4.8

/5

3.6K

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

59

Features in Common

17

Unique features

  • Recognition Tracking

  • Audit Trail

  • Data Import/Export

  • Nominations

Functionality

4.6

/5

5K

Price starts from

2

Per month

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Total Features

57

Features in Common

20

Unique features

  • Rewards Management

  • Benchmarking

  • Employee Portal

  • Question Library

Common Chronus comparisons

Chronus logo
Qooper  logo
ChronusvsQooper
Chronus logo
MentorcliQ logo
ChronusvsMentorcliQ
Chronus logo
Together Mentoring logo
ChronusvsTogether Mentoring
Chronus logo
PushFar  logo
ChronusvsPushFar
Chronus logo
Wisdom Share logo
ChronusvsWisdom Share

Reviewers who mentioned features said:

CW
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CJ W.

Management Consulting, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Technology Enabling the Human Element

Reviewed 2 years ago

The people and support structure at Chronus are excellent. The tool and system continues to provide new functionality and features, which is great. We are able to tailor the program and tracks to our particular interests beyond, but related to, mentoring.

Pros

The most substantive value in mentoring (or coaching) can be found in the dynamics of the relationship. As such, the most labor intensive, but critical step, is creating this relationship. The Matching Algorithm and the flexibility to tailor the weighting of the various criteria is highly effective in guiding the participants to the relationship that would be most suitable. The assumption, of course, is that people complete their profiles honestly and not how "they imagine others would want them to answer."

Cons

Organizational elements. We would like the capability for alphabetical sorting in all areas/functions, we would like the system to retain the mentoring ranking preference once submitted (for ease of reference) by the mentee, we would like an archive functionality for surveys of previous time periods, we would like more functionality for attaining data segments from the Executive Dashboard (aka survey and data from a single track rather than all licensed users).

Vendor response

CJ, we're glad to hear the configurability of the matching process is meeting your criteria for successful mentoring. Thank you for highlighting the areas you see for continued optimization, and your CSM is working to elevate these desired adjustments.

ky
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ken y.

10,001+ employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Nice Mentor Platform

Reviewed 5 years ago
Pros

Quick and easy to use on the go. Messaging service and notifications through the app works well. It's also user friendly with a clean UI.

Cons

The mobile app could use some help. It runs slow on my phone. The software is also lacking some features of other competitor products.

LA
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Lauren A.

Health, Wellness and Fitness, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Chronus Review

Reviewed 2 years ago

The customer service at Chronus is exceptional. Whenever an issue is brought up, it is addressed quickly, and if they can't make changes at that time, they will follow-up on them at a later point.

Pros

The software is customized for mentoring relationships and has a lot of functionality. There are many different tools you can add or subtract, depending on how you want your mentoring relationships to look for your users.

Cons

It can be a little clunky and there are bugs that come up.

Vendor response

Lauren, it's good to hear the functionality is meeting the needs of your mentoring culture. We're glad the Chronus support team has been able to assist you with any hurdles you've encountered in your program or platform. Our Product and Engineering team is continually working to make the work within the platform seamless and efficient. Thank you for taking the time to provide valuable feedback.

AR
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Verified reviewer

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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University Mentoring Program

Reviewed 5 years ago

The customer service has been fantastic. They understand the needs of my program very well, and have always been able to come up with solutions to assist me in managing the program.

Pros

The system is intuitive, which is helpful when working with individuals with varying levels of technical experience.

Cons

Everything that I have thought of or suggested for improvements, they have either developed or are in the process of developing.

Vendor response

Thank you for the feedback! We're glad we've been able to meet your needs and evolve the product alongside your program as it continues to grow and scale.

SS
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Sarah S.

Education Management, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent platform that I recommend frequently to my Mentor Program Design clients

Reviewed 3 years ago

As an expert in mentoring, we deliver mentoring workshops for our clients. We decided to partner with eMentorConnect® based on their platform functionality, ease of use and customer service. They continuously update their platform to ensure that it is state of art for their clients. For our clients seeking a platform, we were very selective in choosing a partner and referring our clients and have not been disappointed.

Pros

Ease of use with the setup and the team at eMentor connect was excellent at walking me through the platform!

Cons

There was nothing that was a con about the use of this software. The team at eMentor connect was excellent at walking me through the platform!

Vendor response

Thanks Sarah! Happy mentoring!

EM
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Eileen M.

Pharmaceuticals, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Chronus use for sponsors (instead of mentors)

Reviewed 3 years ago

My experience with the software is excellent, and we have renewed for the second year of use. Of utmost importance is the service after the sale. [SENSITIVE CONTENT HIDDEN] from the Chronus team has gone above and beyond to exceed my expectations and her response time is immediate.

Pros

What was most helpful was the unbiased "matching" of sponsors with their protégés. Also, it is very helpful to utilize the tracking of the "matches," their goals and the automated surveys.

Cons

As I am not an IT guru, there is a heavy lift on getting the software up and running, but the team at Chronus was always ready to assist our IT team to ensure a successful global roll out.

Vendor response

Eileen, we're honored to be a partner in your DEI strategy at EMD Serono, and glad the platform's configurability allowed you to create an inclusive matching process for your program. Thank you for the feedback. We'll continue to support you in growing and automating the program, while aiming to improve and streamline our implementation process.

JH
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Jeffrey H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Intuitive and user-friendly system... knowledgeable and customer-friendly partner

Reviewed 7 years ago

Mentoring is a key component of our overall employee growth and development strategy, which made finding the right partner critical to the successful implementation and evolution of formal mentoring in our organization. After researching several solutions, we decided Chronus would be the best partner for us. We have been using Chronus as the backbone of our mentoring programs for over two years...

Pros

No pros were added to this review

Cons

No cons were added to this review

KM
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Kelvin M.

Management Consulting, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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eMentorConnect for virtual mentorship

Reviewed 2 years ago

So far we are happy with the platform it has enhanced accountability and enabled us to track the progress of our mentorship programs.

Pros

The platform allows for skills transfer from mentors to mentees by sharing information and ideas from each party. It provides a resource library, where participants can utilise to enhance their mentorship relationship. In the case where a tripartite relationship is required, the platform has a useful feature called circles where the different parties can interact and share information.

Cons

Inclusion of a communication tool would be useful e.g. integration with zoom for live interactions between the mentors and mentees would enhance the mentorship experience of participants.

Vendor response

Thanks Kelvin! In-app video and chatting will be added to the tool in mid 2021. Happy mentoring!

JC
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J'Aime C.

Pharmaceuticals, 1,001-5,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great supporting resource for mentoring

Reviewed 2 years ago

The eMentorConnect team has always been very collaborative and works with their clients to ensure a positive experience for all users.

Pros

The platform is simple to navigate and is a great platform to help launch a mentoring program. It allows the users the ability to use the platform as a guide to help facilitate more productive and robust mentoring discussions.

Cons

Integration with our company software and single-sign on process required collaboration with out IT team which is based remotely... that was a minimal time delay, but not an inconvenience.

Vendor response

Thank you, J'Aime - our goal for every program is to support the discussions between participants. Especially now when so many of us are working remotely.

HT
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Hayne T.

Medical Devices, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Successful Reverse-Mentoring

Reviewed 3 years ago

As an organization, we realized a need for our more senior employees to become more digitally savvy. Therefore, our goal was to launch a reverse mentoring program enabling our younger employee exchange ideas with our more tenured employees. In addition, our junior employees gained strategic agility and cultural awareness. Our Client Success partner was phenomenal. She ensured we have and continue to meet ourobjectives.

Pros

Integration was amazingly seamless. I was very impressed with the scalability, simplicity and flexibility. The technology offered both plug and play and impressive customization.

Cons

We have not run into any dislikes or issues.

Vendor response

It's all about the integrations! We all get app fatigue, but integrations help us use the tools you already have to enhance your mentoring program. Happy mentoring!

HR
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Heather R.

Broadcast Media, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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System and Service

Reviewed 3 years ago
Pros

eMentor Connect is user friendly, provides an easy to use matching process, discussion boards, and resources that help facilitate successful mentoring partnerships. The implementation was seamless and the level of service we receive is outstanding.

Cons

I've implemented other software programs for mentoring and have found eMentor Connect to meet all our needs without complexity.

Vendor response

Thanks for the review! We love a solid implementation, happy mentoring!

AR
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Verified reviewer

Construction, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Chronus as platform for mentors and mentee

Reviewed 4 years ago
Pros

Easy to use, visually friendly, easy to understand and navigate

Cons

TIme to time it takes long time to update information about emloyees within the company, the interface it not working 100%

SM
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Stella M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Helps our Mentoring program run itself

Reviewed 7 years ago

We are a small shop adding a new mentoring program which we want to be able to scale up while still offering a high quality experience for our mentors and mentees. Chronus helps to bulk match those groups and provides a customizable outline for them to follow through their connection with milestones along the way. They also provide great customer support and training - scheduling weekly meetings with you during the build period to make sure you are setup and ready to go.

Pros

No pros were added to this review

Cons

No cons were added to this review

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Julie R.

Nonprofit Organization Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product for large physician-based association!

Reviewed 4 years ago

Our online mentorship program has turned into a valuable benefit for our members, especially those early in their careers. We are now taking it to the next level, by highlighting topics each month within the forums and incorporating a live meet and greet event at our annual meeting.

Pros

There were two things we were looking for in an online mentorship program…1) integration with our single sign-on (such that our members can use their member login and password) and 2) automated matching for mentors and mentee. The Chronus system fulfills these requirements very well. It is critical that our mentorship program is a significant benefit of membership and that logging in should be simple...

Cons

The only con we have with the platform is the inability to track those mentors/mentees that take the relationship outside of the program (e.g. don’t utilize the timeline tasks and/or messaging features). We can get some of this data by surveying our mentors/mentees; however, I’m not sure there is anything that can be done about this from the Chronus perspective. Another limitation we have found is that currently users are not able to switch between mentee and mentor roles on their own; it has to be done by the administrator.

Vendor response

Julie, We're glad to be enabling your program as your membership grows and deepens. It's been great working with you to scale the program while meeting the needs of your mentors and mentees. We look forward to meeting your future goals! In regards to the 'switch between mentor and mentee roles' we've got good news. We've turned on a feature to allow you to overcome this challenge. Your CSM will be in touch to show you what that looks like for the end user. The Chronus Team

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Ryann P.

Judiciary,

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Chronus consistently exceeded our expectations. They are a valued partner to our mentoring program.

Reviewed 5 years ago

A major reason we chose Chronus over other software vendors is because the technology is nimble enough to grow with our program. Unlike other software vendors we considered, we felt like Chronus was able to provide the technology we needed today as young program and will want down the road as our programs grows. The future growth of our program won't be impaired by the limits of our technology. We...

Pros

1. Chronus is nimble enough to grow with our program. Unlike other software vendors we considered, Chronus was able to provide the technology we needed today as young program and will want down the road as our programs grows. We can trust that as we evolve to meet the needs of our participants, our technology will easily evolve with us. 2. Chronus has been unbelievably invested in innovating ways...

Cons

There aren't many downsides to the software. If I had to give it one criticism, I wish it would retain the metrics on users who we ultimately remove to open up seats for new users. As it is now, when a user is removed from the system, the metrics collected on that user are removed as well.

Vendor response

Thank you for the kind words, Ryann! We're excited to help CAMP grow and continue scaling to meet the evolving needs of your mentors and mentees. As far as retaining the data on removed users, you absolutely can while still opening up a license seat. Your Customer Success Manager will be reaching out shortly with instructions on how to do this. -The Chronus Team

HW
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Heidi W.

Education Management, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Growing Mentorship Programs

Reviewed 5 months ago

Our Chronus representatives have listened to and incorporated much of our feedback throughout implementation and ongoing support conversations. We have been able to support upon historic programs and launch new initiatives, especially those supporting diversity in the workplace, through this platform that might not have had a more difficult time launching if it weren't for the availability of this platform and the support provided by Chronus.

Pros

We were able to dramatically increase the capacity for participation in our mentorship programs through the ease of matching and communications provided by Chronus.

Cons

The program is on the expensive end and it took a while to get buy-in for broader implementation. Getting set-up on the platform can take longer and require a few more coding skills than expected and there are so many functions that sometimes it can be overwhelming to track everything.

NS
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Nikki S.

Nonprofit Organization Management, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Mentoring Software on the Market

Reviewed 4 years ago

The global impact we've had while using the Chronus software is one of the most remarkable factors in what keeps our program running so effectively. Our customer base is truly located around the globe, and thanks to Chronus's smart software and technology we have been able to effectively connect more than 12,500 individuals for powerful mentoring experiences.

Pros

The flexibility, customer service and customization of this software is what makes it unique to any other mentoring software on the market.

Cons

I would like to see phone/text integration with the platform so notifications can me sent to mobile devices outside of the app.

DM
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Diane M.

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Chronus helped us scale our mentoring program & connect more students to professional mentors

Reviewed 4 years ago

We have been able to scale using Chronus and match thousands of students to mentors each academic year. The system makes it easy to set-up the mentoring connection plan ahead of time, communicate with participants regularly, survey participants and collect event rsvps. Chronus has been an exceptional partner and we would not have been able to grow our program without them.

Pros

-Ease of use, templates, mentoring connection plan and emails available to use to guide mentoring for participants -Easy to communicate with participants -Has multiple ways for students to request a mentor, admin match and recommend mentors to students -Open to feedback and updating product in timely manner -Customer support is a great resources to offer best practices and keep up on mentoring trends

Cons

Need better admin permission levels Search features could be improved Email system could be improved to more easily track emails/messaging to determine effectiveness

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Rita R.

Financial Services, 1,001-5,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Customer Service and Tech Support

Reviewed 2 years ago
Pros

Their customer service and tech support are excellent! Any time I log a ticket, the response time is always quick. Most software vendors' tech support service is very slow, and you wait and wait for a response. I've never had a problem in getting a response from Chronus. I can honestly say that in my 30+ years of working with various software and hardware vendors, this is the best tech support service I have ever received. The matching of mentors/mentees is very easy!

Cons

It's a challenge to get end users to use the portal. They'd rather just schedule their meetings in Outlook and then use Teams to document their relationship.

Vendor response

Rita, we're glad to hear you've been well supported by the Chronus team. We hope you feel with Chronus, you never got it alone. Engagement in mentoring connections is first and foremost in our minds as we continue to evolve the Chronus platform, so thank you for the feedback on end user activity. We'll continue to grow the ease and accessibility of the platform for greater use.

DS
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Deirdre S.

Higher Education, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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All-Encompassing Mentoring Software

Reviewed 4 months ago

My overall experience has been awesome. The customer service is always very attentive. We can be a demanding group, and they always go above and beyond. They have been great partners in helping us get the most out of the system. We are only going to continue to get better at bringing mentoring to our community with the help of Chronus.

Pros

We run several different mentoring programs at organization through Chronus and it offers the flexibility we need. We have different audiences, program cadences, and different ways of matching. Chronus gives us the flexibility to customize for our program needs, but also look at data consistently across all programs to measure collective impact on the organization. The matching capabilities have saved us hours of manual matching, which frees up the time of our staff who are already over committed.

Cons

For the most part I think it's great, but there is a lot of information/features in a lot of different places on the administrator side, and not always intuitive on where to go for certain administrative functions.

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Mark L. R.

Pharmaceuticals,

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The eMC team was incredibly collaborative in helping us design content and implement.

Reviewed 5 years ago
Pros

We partnered with eMentorConnect to help create a circle mentoring program to meet the requests of a specific employee group that desired cross-divisional networking as well as specific knowledge and skill development. The eMentorconnect team was incredibly collaborative in helping us match the participants, design the content and implement the platform to ensure high participation. We are thrilled with the results! Engagement is high and speaks to a very thoughtfully designed program as well as platform features that are directly aligned to our goals. I highly recommend eMentorConnect.

Cons

We partnered with eMentorConnect to help create a circle mentoring program to meet the requests of a specific employee group that desired cross-divisional networking as well as specific knowledge and skill development. The eMentorconnect team was incredibly collaborative in helping us match the participants, design the content and implement the platform to ensure high participation. We are thrilled with the results! Engagement is high and speaks to a very thoughtfully designed program as well as platform features that are directly aligned to our goals. I highly recommend eMentorConnect.

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Michael H.

Higher Education, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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I have used Chronus to set up and manage several career mentoring programs for university students.

Reviewed 5 years ago

We were able to pilot and then deploy several customised mentoring programs, all in the same platform. Chronus makes it easy to get participants onto the platform and connected with each other. The rich data reporting allowed us to gain a lot of insight into participant needs and behaviour and send quality reporting to our key stakeholders.

Pros

Chronus is highly customisable, from the fields you want to appear in participants' profiles, to the connection plans that support participants through their mentoring relationship. This means you can easily develop a program that is totally bespoke to your clients.

Cons

There is quite a learning curve, with a lot of settings and form fields to take into consideration. Some of them have a major impact on the operation of a program, which you may not realise until you experience it. However, the support and advice is excellent and very effectively accelerates this learning curve.

Vendor response

Michael, It's been great to have worked with you throughout several different mentoring programs so far! We're glad to hear our connection plans continue to support your students' goals and milestones. We understand that configurability can increase ramp-up time, but it's good to know the support you received along the way helped to create strong results and enable you to continue serving your students successfully. -The Chronus Team

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Ashley P.

Education Management, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Making mentoring and alumni engagement a breeze!

Reviewed 5 years ago
Pros

The site is extremely user friendly for the administrator, mentors and mentees. Recently, I did bench marking with other school mentor programs and Chornus was an extremely popular program. It is efficient and we are able to use the program to take our engagement with alumni and community members a step further. Also the support time is incredible - kind, knowledgeable and responsive. I appreciate all their hard work.

Cons

I have had incidents where mentor or mentees have had trouble with their user name and passwords. They were able to email the help desk and resolve the issue quickly.

AR
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Verified reviewer

Computer Software, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We are extremely pleased with the quality of the Chronus product and their level of professionalism.

Reviewed 5 years ago

We were able to launch a Global Mentorship Program across 8 locations simultaneously. There was consistency and it was a smooth process for all participants.

Pros

The software is very easy to use and provides a lot of structure for your programs. There are a lot of mechanisms built in to take the day to day administrative duties out of program management. There are great features that allow for you to measure the program's engagement levels across participants. The system has a great streamlined design that is very intuitive, yet complex enough to make mentoring connection matching sophisticated and smart.

Cons

There are some great reports built into the system that allow users to gauge the overall health of the program. I would love it if there could be a bit more flexibility with the design.

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Tracy W.

Insurance, 201-500 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Exceed Expectations

Reviewed 5 years ago
Pros

Chronus is an easy-to-use, cloud-based mentoring solution, used to increase employee engagement. The system will match mentors with mentees, then has a pre-loaded communication and report system that enables the admin to view progress. The pre-loaded communications can be totally customizable. As a marketing tech executive, and not in HR, this mentoring UX is extremely intuitive from both an end-user perspective and an admin perspective. We launched 01/2018, and the first mentoring class has provided positive feedback regarding this program. The launch team support completely exceeded expectations from a customer service perspective. The team was engaging, supportive, and provided great use cases during the initial discussions.

Cons

I have not had any cons to the software throughout the entire process. From demo, to the contract process, then to set-up and launch, everything has been stellar.

Vendor response

Thank you for the stellar feedback! So glad we've been able to assist you in building a robust program that's meeting your needs and objectives.