Chronus Pricing Plan & Cost Guide

Chronus

Virtual mentoring platform driving enterprise impact.

4.79/5 (48 reviews)

Chronus Pricing

Pricing model: Subscription

Chronus offers three subscription packages:
Basic: For managing smaller programs (up to 250 users).
Standard: For managing a single program (unlimited users).
Enterprise: For managing multiple programs (unlimited users).

Contact Chronus for pricing information.

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Chronus Pricing Reviews

Pros

  • What was most helpful was the unbiased "matching" of sponsors with their protégés. Also, it is very helpful to utilize the tracking of the "matches," their goals and the automated surveys.Eileen M.Read the full review
  • I appreciate the features such as customizable profiles, mentoring connection plan, survey and reporting capability. I love the user interface and it is very easy to navigate.Verified ReviewerRead the full review
  • The system has a great streamlined design that is very intuitive, yet complex enough to make mentoring connection matching sophisticated and smart.Verified ReviewerRead the full review

Cons

  • I have had incidents where mentor or mentees have had trouble with their user name and passwords.Ashley P.Read the full review
  • Another limitation we have found is that currently users are not able to switch between mentee and mentor roles on their own; it has to be done by the administrator.Julie R.Read the full review
  • There aren't many downsides to the software. If I had to give it one criticism, I wish it would retain the metrics on users who we ultimately remove to open up seats for new users.Ryann P.Read the full review
100%
recommended this to a friend or a colleague

6 reviewers had the following to say about Chronus's pricing:

Tara D.

BBBS Chronus Review

Used daily for 2+ years
Reviewed 2020-12-16
Review Source: Capterra

Overall, our organization has had a successful partnership with Chronus as a way to help mentors and mentees connect through online activities, video conferencing, and messaging. We value most how easy to use it is.

Pros
That the tool is easy to use and has both a url and app for users. That we have tech support through a very engaged manager. That there are multiple features to help with keeping our matches/users engaged. The virtual conferencing feature has been a huge added bonus during social distancing. Very much enjoy that the messaging feature has the ability to include attachments.

Cons
Would like if the video conferencing feature worked in the App. Recommend that it is more visually appealing/engaging for youth programs.

Response from Chronus


Tara, thanks for your insightful feedback. We appreciate you continuing to be a collaborative partner. We'll make sure to pass this along to our Product team, as well as your Customer Success Manager, to make sure they know how you'd like to see the platform evolve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Kim F.

Offers a professional delivery of mentoring programs to participants.

Used daily for 2+ years
Reviewed 2018-02-01
Review Source: Capterra

A more professional, streamline, and transparent approach to student to industry mentoring.

Pros
Mentees and mentors in our mentoring programs appreciate the transparency offered and the ability to select their own mentoring partner. As an administrator, I value the easy customisation of mentoring tracks, the capability to recommend mentors to mentees, the ability to create a partnership plan which acts as a road map to guide each partnership through to completion and the ability to monitor partnership progress.

Cons
The software is "off-the-shelf" which comes with it's limitations. It may not suit the mentoring process flow that an organisation has in place. We have adapted our program structure and processes to work well under on Chronus.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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CJ W.

Technology Enabling the Human Element

Used daily for 1-2 years
Reviewed 2021-01-04
Review Source: Capterra

The people and support structure at Chronus are excellent. The tool and system continues to provide new functionality and features, which is great. We are able to tailor the program and tracks to our particular interests beyond, but related to, mentoring.

Pros
The most substantive value in mentoring (or coaching) can be found in the dynamics of the relationship. As such, the most labor intensive, but critical step, is creating this relationship. The Matching Algorithm and the flexibility to tailor the weighting of the various criteria is highly effective in guiding the participants to the relationship that would be most suitable. The assumption, of course, is that people complete their profiles honestly and not how "they imagine others would want them to answer."

Cons
Organizational elements. We would like the capability for alphabetical sorting in all areas/functions, we would like the system to retain the mentoring ranking preference once submitted (for ease of reference) by the mentee, we would like an archive functionality for surveys of previous time periods, we would like more functionality for attaining data segments from the Executive Dashboard (aka survey and data from a single track rather than all licensed users).

Response from Chronus


CJ, we're glad to hear the configurability of the matching process is meeting your criteria for successful mentoring. Thank you for highlighting the areas you see for continued optimization, and your CSM is working to elevate these desired adjustments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Ama Z.

Very happy with the software & especially the team behind it.

Used weekly for less than 6 months
Reviewed 2018-03-07
Review Source: Capterra

Pros
Clean, simple interface. Easy to use & access. The UX/UI are very good. And the level of support from the Chronus team during implementation was exceptional.

Cons
Very expensive for what it is. It's certainly best in class, but it's hard to justify this kind of hit on the budget for a matching software. The biggest technical complaint is that emails about new meeting appointments come from a random Scheduling Assistant email or something like that which is not helpful & leads to these emails getting ignored. There are a few areas where it's not exactly user friendly (i.e. selecting what is surfaced to the profile summary requires many clicks). Thankfully this is mostly on the admin side, not the end use side, but still could use improvement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Tess F.

Excellent Product and Outstanding Service!

Reviewed 2016-02-17
Review Source: Capterra

Pros - The program is just the right size for a business that wants to take a proactive approach to employee development and new employee onboarding. Ease of use - The template is very good, but we customized it to perfectly fit our needs for both employee development/coaching and onboarding. We explored larger vendors but we found the solutions that Chronus had to offer were ideal for a business our size. Most of the larger LMS systems are too robust and too expensive for our needs. The sales team at Chronus was extremely good about answering all of our questions, so that we could make an informed decision. We've been using the system for over a year now and we could not be happier. The customer service is excellent - when we need it, which is rare. Cons - Little things - the system isn't completely perfect in terms of doing everything we want it to, but it's close, and customer support usually has a work around. Bottom line - it's very good solution- especially for small businesses that want a solid, effective onboarding and employee development system that won't break the bank.

Rating breakdown

Ease of use
Customer support

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Julie R.

Great product for large physician-based association!

Used daily for 2+ years
Reviewed 2018-10-10
Review Source: Capterra

Our online mentorship program has turned into a valuable benefit for our members, especially those early in their careers. We are now taking it to the next level, by highlighting topics each month within the forums and incorporating a live meet and greet event at our annual meeting.

Pros
There were two things we were looking for in an online mentorship program…1) integration with our single sign-on (such that our members can use their member login and password) and 2) automated matching for mentors and mentee. The Chronus system fulfills these requirements very well. It is critical that our mentorship program is a significant benefit of membership and that logging in should be simple and easy. We also have a complex membership consisting of trainees interested in many different areas, as well as members that are generalists and subspecialists, from a variety of practice settings and a variety of interests and experiences. The platform itself is very intuitive and the Chronus staff continues to be responsive to needs for assistance or training. They also present an amazing arsenal of online tools and resources that train our staff and educate our members on the varying capabilities of the system. The reporting functionality is robust and very easy to use. The pre-established reports are incredibly useful. The forums within the platform have helped us develop an online community of our mentorship program participants. This aspect of the program continues to reinforce mentorship activity, idea sharing, and ultimately adds to the member value. We have been utilizing Chronus for our online mentorship program since October of 2014. We continue to be impressed by their receptive updates to the product and how they truly listen to their customers.

Cons
The only con we have with the platform is the inability to track those mentors/mentees that take the relationship outside of the program (e.g. don’t utilize the timeline tasks and/or messaging features). We can get some of this data by surveying our mentors/mentees; however, I’m not sure there is anything that can be done about this from the Chronus perspective. Another limitation we have found is that currently users are not able to switch between mentee and mentor roles on their own; it has to be done by the administrator.

Response from Chronus


Julie,

We're glad to be enabling your program as your membership grows and deepens. It's been great working with you to scale the program while meeting the needs of your mentors and mentees. We look forward to meeting your future goals!

In regards to the 'switch between mentor and mentee roles' we've got good news. We've turned on a feature to allow you to overcome this challenge. Your CSM will be in touch to show you what that looks like for the end user.

The Chronus Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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