Chronus Reviews

The matching capability is absolutely wonderful! The system itself is easy to use and has so much functionality- it's all inclusive. This platform fits all needs- if small or large capacity of participants, this software can manage it.

n/a. There are always new ideas on how to make the platform better; and the eMentorConnect team is open to hearing ideas and implementing.

A strong relationship with our clients is a top priority for us, and this program is a great example of how investing in the partnership can impact the success of the participants. Happy mentoring!

The most substantive value in mentoring (or coaching) can be found in the dynamics of the relationship. As such, the most labor intensive, but critical step, is creating this relationship. The Matching Algorithm and the flexibility to tailor the weighting of the various criteria is highly effective in guiding the participants to the relationship that would be most suitable. The assumption, of course, is that people complete their profiles honestly and not how "they imagine others would want them to answer."

Organizational elements. We would like the capability for alphabetical sorting in all areas/functions, we would like the system to retain the mentoring ranking preference once submitted (for ease of reference) by the mentee, we would like an archive functionality for surveys of previous time periods, we would like more functionality for attaining data segments from the Executive Dashboard (aka survey and data from a single track rather than all licensed users).

CJ, we're glad to hear the configurability of the matching process is meeting your criteria for successful mentoring. Thank you for highlighting the areas you see for continued optimization, and your CSM is working to elevate these desired adjustments.

Quick and easy to use on the go. Messaging service and notifications through the app works well. It's also user friendly with a clean UI.

The mobile app could use some help. It runs slow on my phone. The software is also lacking some features of other competitor products.

The software is customized for mentoring relationships and has a lot of functionality. There are many different tools you can add or subtract, depending on how you want your mentoring relationships to look for your users.

It can be a little clunky and there are bugs that come up.

Lauren, it's good to hear the functionality is meeting the needs of your mentoring culture. We're glad the Chronus support team has been able to assist you with any hurdles you've encountered in your program or platform. Our Product and Engineering team is continually working to make the work within the platform seamless and efficient. Thank you for taking the time to provide valuable feedback.

Chronus is easy to use and has the best support team! If I ever have an issue (even if that is issue is my own user-error), the Chronus team is always friendly and quick to help. And even better, they actually LISTEN to user feedback and work with you to make each Chronus platform specific for the needs of your group. I truly love working with the Chronus team!

I truly had to sit for a few minutes to think about this because I really don't have anything negative to say about Chronus. Thus, I'm instead going to include a wishlist item (that I just thought about). I wish the Chronus software had a video/audio chat component (like Skype or Facetime). Many of our users prefer to communicate in person, but they have to take this style of communication out of the Chronus platform. If Chronus had an audio/visual communication component, they could maintain (and track) more communication from within the platform.

eMentor Connect has been great to work with our IT Department for integration with our systems. We use Okta Security Software and we were able to add that as part of our sign-on process.

There have not been any issues with the software and it is easy to use.

Thanks for the great partnerships. Anonymous matching is such a great way to remove bias from the matching process, and your program is a great example of how that works. Happy mentoring!

Software is very intuitive. As the Administrator I was delighted (and relieved) to see all the tools are in place - I only needed to customize them to be relevant to our end-users/industry. The editing tools are very easy to use - no IT experience necessary. To quote one of my beta testers, "Chronus thought of everything!" Also, the downloadable App is wonderful and we found no issues - very efficient option,

It can be somewhat overwhelming - all the resources available (which is a good thing) can be somewhat daunting for the end-user. A Cheat Sheet providing the minimum "how to" would be ideal along with a quick 5-10 minute video for those who won't read all the helpful resources.

Kristine, we're glad you've found the platform intuitive to your organization's needs. We've enjoyed the partnership we've been able to create and look forward to the continued growth of your program. Thanks for the feedback on the resources. We're always looking to improve the style and manner in which we serve up our mentoring expertise.

The system is intuitive, which is helpful when working with individuals with varying levels of technical experience.

Everything that I have thought of or suggested for improvements, they have either developed or are in the process of developing.

Thank you for the feedback! We're glad we've been able to meet your needs and evolve the product alongside your program as it continues to grow and scale.

The ability to customize the software to fit perfectly with your personnel needs.

Haven't had any problems

We love it when participants begin their experience with our platform as new hires in an onboarding program, and continue as mentors and mentees in future programs. Happy mentoring!

Ease of use with the setup and the team at eMentor connect was excellent at walking me through the platform!

There was nothing that was a con about the use of this software. The team at eMentor connect was excellent at walking me through the platform!

Thanks Sarah! Happy mentoring!

What was most helpful was the unbiased "matching" of sponsors with their protégés. Also, it is very helpful to utilize the tracking of the "matches," their goals and the automated surveys.

As I am not an IT guru, there is a heavy lift on getting the software up and running, but the team at Chronus was always ready to assist our IT team to ensure a successful global roll out.

Eileen, we're honored to be a partner in your DEI strategy at EMD Serono, and glad the platform's configurability allowed you to create an inclusive matching process for your program. Thank you for the feedback. We'll continue to support you in growing and automating the program, while aiming to improve and streamline our implementation process.

No pros were added to this review

No cons were added to this review

A great example of how the eMentorConnect platform can support a more structured program. We learn so much from our close relationships with program admins!

the versatility of the platform proved very valuable in the matching process

the application is a great place for formal mentoring program; however, you will not use all functionalities if you prefer a more informal experience. Ultimately, you may overpay for an application that is not fully utilized.

Delcho, we're glad to hear our MatchIQ? technology enabled you to successfully pair your mentoring participants for more impactful connections. We appreciate your partnership and feedback as we continue to evolve the functionality and utility of our platform in order to better serve your needs and goals as the program grows.

The Chronus software is fantastic. It is intuitive and keeps the entire mentoring relationship in one central location making it so easy for administrators to stay abreast on the status of relationships and respond to inquiries.

I don't know that I would label this a con, but rather a preference for the ability to set-up programs with specific start and end dates verses the number of weeks or days. Also, many of the auto emails are set to send based on the number of weeks/days since the mentoring connection was made and, again, it would be nice if these communications could be scheduled for a specific date so that everyone in the program receives communications on the same day.

The platform allows for skills transfer from mentors to mentees by sharing information and ideas from each party. It provides a resource library, where participants can utilise to enhance their mentorship relationship. In the case where a tripartite relationship is required, the platform has a useful feature called circles where the different parties can interact and share information.

Inclusion of a communication tool would be useful e.g. integration with zoom for live interactions between the mentors and mentees would enhance the mentorship experience of participants.

Thanks Kelvin! In-app video and chatting will be added to the tool in mid 2021. Happy mentoring!

The platform is user friendly and the analytics are really powerful. The support received from the Customer Success team is very impressive. Our customer success rep is very responsive, detail oriented and a true expert on the software and capabilities.

A few challenges with integration to other products but likely more on our end than Chronus.

Jessica, thank you for your review! We're glad to hear that you find the software to be user friendly. We hope the analytics you're getting is helping you make better decisions around your program. Thank you for your feedback about integrations. We're always looking for ways to streamline work processes so making sure it works with other tools is important to us.

The platform is simple to navigate and is a great platform to help launch a mentoring program. It allows the users the ability to use the platform as a guide to help facilitate more productive and robust mentoring discussions.

Integration with our company software and single-sign on process required collaboration with out IT team which is based remotely... that was a minimal time delay, but not an inconvenience.

Thank you, J'Aime - our goal for every program is to support the discussions between participants. Especially now when so many of us are working remotely.

I like the fact that as an administrator I can update nearly everything myself without relying on our IT Department.

No cons were added to this review

I love that when new features are released it really adds to the already easy to use system. We always have head great customer service

Let us inactivate drop down choices!!!!!

eMentor Connect is user friendly, provides an easy to use matching process, discussion boards, and resources that help facilitate successful mentoring partnerships. The implementation was seamless and the level of service we receive is outstanding.

I've implemented other software programs for mentoring and have found eMentor Connect to meet all our needs without complexity.

Thanks for the review! We love a solid implementation, happy mentoring!

ease of managing a large group, compared to our old manual program

I would love to see a option in mentoring circles for there to be anonymous groups with first name only involvement so that people may find safe spaces to seek mentoring on potentially hard or unsafe topics

Ash, we're excited to hear the functionality of the platform is powering the DEI goals at your organization. Thank you for the feedback on mentoring circles. We'll certainly keep this in mind as we grow this mentoring format.

Easy to use, visually friendly, easy to understand and navigate

TIme to time it takes long time to update information about emloyees within the company, the interface it not working 100%

No pros were added to this review

No cons were added to this review

Ease of use, the 2 way communication capability between Mentor and Mentee

Filtering to look for mentors, kind of slow

This software is so easy to navigate and work through.

I'd like to see a refer button and report to see who referred to a user.