CIPHR Features

CIPHR

Leading UK provider of online HR, payroll & learning systems

4.16/5 (19 reviews)

Competitor Feature Comparison

360 Degree Feedback
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Applicant Tracking
Application Management
Approval Process Control
Assessment Management
Asynchronous Learning
Attendance Management
Attendance Tracking
Audit Trail
Benefits Management
Blended Learning
Built-in Course Authoring
Calendar Management
Certification & Licensing
Certification Tracking
Compensation Management
Competency Management
Compliance Management
Compliance Tracking
Configurable Workflow
Content Library
Content Management
Corporate/Business
Course Management
Course Tracking
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Data Visualization
Document Management
Document Storage
Drag & Drop
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Scheduling
Employee Self Service
Employee Time Tracking
Expense Claims
Gamification
Gradebook
HR Management
Job Application Management
Jobs Board
Learner Portal
Learning & Development
Learning Management
Learning Paths/Tracks
Leave Tracking
Mobile Access
Mobile Learning
Multi-Currency
Multi-Location
Onboarding
Payroll Management
Performance Appraisal
Performance Management
Performance Metrics
Policy Management
Progress Reports
Progress Tracking
Real Time Data
Real Time Notifications
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SCORM Compliance
Scheduling
Search/Filter
Self Service Portal
Sick Leave Tracking
Skills Assessment
Skills Tracking
Social Learning
Succession Planning
Surveys & Feedback
Synchronous Learning
Talent Acquisition
Talent Management
Team Calendars
Tests/Assessments
Third Party Integrations
Time Off Management
Time Off Requests
Timesheet Management
Training Management
Training Record Management
User Management
Vacation/Leave Tracking
Visual Analytics
Workflow Management
eLearning Companies
Learn moreCompare App
360 Degree Feedback
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Applicant Tracking
Application Management
Approval Process Control
Assessment Management
Asynchronous Learning
Attendance Management
Attendance Tracking
Audit Trail
Benefits Management
Blended Learning
Built-in Course Authoring
Calendar Management
Certification & Licensing
Certification Tracking
Compensation Management
Competency Management
Compliance Management
Compliance Tracking
Configurable Workflow
Content Library
Content Management
Corporate/Business
Course Management
Course Tracking
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Data Visualization
Document Management
Document Storage
Drag & Drop
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Scheduling
Employee Self Service
Employee Time Tracking
Expense Claims
Gamification
Gradebook
HR Management
Job Application Management
Jobs Board
Learner Portal
Learning & Development
Learning Management
Learning Paths/Tracks
Leave Tracking
Mobile Access
Mobile Learning
Multi-Currency
Multi-Location
Onboarding
Payroll Management
Performance Appraisal
Performance Management
Performance Metrics
Policy Management
Progress Reports
Progress Tracking
Real Time Data
Real Time Notifications
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SCORM Compliance
Scheduling
Search/Filter
Self Service Portal
Sick Leave Tracking
Skills Assessment
Skills Tracking
Social Learning
Succession Planning
Surveys & Feedback
Synchronous Learning
Talent Acquisition
Talent Management
Team Calendars
Tests/Assessments
Third Party Integrations
Time Off Management
Time Off Requests
Timesheet Management
Training Management
Training Record Management
User Management
Vacation/Leave Tracking
Visual Analytics
Workflow Management
eLearning Companies
Visit WebsiteCompare App
360 Degree Feedback
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Applicant Tracking
Application Management
Approval Process Control
Assessment Management
Asynchronous Learning
Attendance Management
Attendance Tracking
Audit Trail
Benefits Management
Blended Learning
Built-in Course Authoring
Calendar Management
Certification & Licensing
Certification Tracking
Compensation Management
Competency Management
Compliance Management
Compliance Tracking
Configurable Workflow
Content Library
Content Management
Corporate/Business
Course Management
Course Tracking
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Data Visualization
Document Management
Document Storage
Drag & Drop
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Scheduling
Employee Self Service
Employee Time Tracking
Expense Claims
Gamification
Gradebook
HR Management
Job Application Management
Jobs Board
Learner Portal
Learning & Development
Learning Management
Learning Paths/Tracks
Leave Tracking
Mobile Access
Mobile Learning
Multi-Currency
Multi-Location
Onboarding
Payroll Management
Performance Appraisal
Performance Management
Performance Metrics
Policy Management
Progress Reports
Progress Tracking
Real Time Data
Real Time Notifications
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
SCORM Compliance
Scheduling
Search/Filter
Self Service Portal
Sick Leave Tracking
Skills Assessment
Skills Tracking
Social Learning
Succession Planning
Surveys & Feedback
Synchronous Learning
Talent Acquisition
Talent Management
Team Calendars
Tests/Assessments
Third Party Integrations
Time Off Management
Time Off Requests
Timesheet Management
Training Management
Training Record Management
User Management
Vacation/Leave Tracking
Visual Analytics
Workflow Management
eLearning Companies
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CIPHR Feature Reviews

15 reviewers had the following to say about CIPHR's features:

Claire C.

Verified Reviewer

Simply, Easy to Use System

2015-12-15

We wanted to be able to give our staff and managers the freedom to be able to manage their work life as they needed to without having to run everything by HR - the self service function has enabled this and within the first day of our launch we had over 90 employees log in and make changes to their records.

Pros

The on-boarding functionality that we have recently launched for all new joiners have proved to be incredibly valuable and really helping to start their journey with us once they have have been recruited. System is super easy to use and if you are looking to have a system that when pulled out of the box can do everything you need it to but can be customised as and when you need then look no further.

Cons

Reporting can be complicated if you aren't an Excel whizz but the training that is offered can help minimise this.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No

Response from CIPHR


Thanks for your review Claire, it's great to hear your thoughts and that CIPHR's having such a positive impact within Zoopla!

The CIPHR team

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Lisa S.

Changed the view of HR to a strategic partner

2015-12-16

Pros

The support from our Account Manager is fantastic and she is extremely knowledgeable about the product. The mobile function is great for employees and managers who work remotely.

Cons

The internal forms can sometimes be restrictive in flexibility and in terms of who can add narrative but this can be worked around. All issues can be solved but there is nearly always a cost hence 'work around' are sort.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering CIPHR

Clean your data before migration and even after migration spend time attaching documents to individuals files. You get so much more from this product if you invests resource into verifying data, attaching documents and customising reports for managers to use in employee interventions.

Source: Software Advice
Helpful?   Yes   No
Read more
Andrea R.

Verified Reviewer

Would recommend

2015-12-14

Spend time ensuring your data for migration is accurate and comprehensive as this will save time later.

Pros

Ongoing support is good and readily available via either phone, email, or support portal.

Cons

Whilst it can deal with multiple roles for an employee, it didn't quite meet up to our expectations.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No

Response from CIPHR


Thanks for your review Andrea, we really appreciate your feedback. If there's anything we can do to assist with the multiple role query please do let us know.

The CIPHR team

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Donna W.

Great Product and Excellent Customer Support

2016-01-05

Pros

Easy to use, great for streamlining processes and brilliant report writing system/statistical analysis.

Cons

This is not a problem but does impact absence statistics.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

9/10

Recommendations to others considering CIPHR

Make contact with other organisations using it to gain a better understanding of the day to day workings.

Source: Software Advice
Helpful?   Yes   No
Read more
Jumoke O.

very user friendly and eay to pick up

2015-12-15

Pros

Being able to download reports into excel.

Cons

I really don't dislike anything about this product

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering CIPHR

NA, first decide what you expect from an HR system then look for the appropriate software to match your requirements.

Source: Software Advice
Helpful?   Yes   No
Read more
Maria K.

Useful Product, Highly Customisable

2015-12-08

Pros

The product is great - we have been able to adapt fields to hold pertinent data & the reporting functions are great. Self service section is easy even for non computer users.

Cons

You need a different user name & password for every different CIPHR product unless you pay extra for another level of security that logs you into all at once. Be prepared to have a list!

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10

Recommendations to others considering CIPHR

Be sure of what you really need & do a test data migration so you can see what your input will look like before you do the full one!

Source: Software Advice
Helpful?   Yes   No
Read more
Mike S.

CiPHR - 'Does what it says on the tin'

2015-12-21

Pros

It does not have every bell and whistle that some systems suggest / sell off but it does everything it says it will time and time again.

Cons

Has streamlined our processes and led to us achieving self service in no time at all.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

9/10

Recommendations to others considering CIPHR

Ensure you know what you need now and in the next few years. Dont be sold on what looks good, ensure you speak to users of systems and know what solutions you are looking for then compare systems that will solve these needs for you.

Source: Software Advice
Helpful?   Yes   No
Read more
Claire C.

Fantastic Support and Easy to use System!!

2015-12-15

Pros

System - easy to use and if you are a busy HR team like most and need something that is out of the box but customisable when you need it to be then this is the system to use.

Cons

Reporting can be complicated if you aren't an Excel whizz however training is provided to help make it less painful.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

9/10

Recommendations to others considering CIPHR

Ask for CIPHR to put you in touch with a current customer. We found this incredible valuable as it was real time and gives you a real insight into what the system is capable of.

Source: Software Advice
Helpful?   Yes   No
Read more
Nick S.

Nice end user interface, but VERY slow HR management interface

2018-05-09

Nice. But expensive and slow.

Pros

Browser based, cloud based. Access on or off site.

Cons

HR have to access via a remote desktop connection to a CIPHR data centre machine which runs very slowly.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anne P.

Everything seems to be an Extra cost

2018-11-01

Definitely allows us to provide more detailed management information but has not taken away a lot of the time consuming admin burden due the cost issues around all the additional modules.

Pros

From the sales talk everything looked perfect. It was only when it came to the post implementation stage that we realised what wasn't included or was an additional cost. This has limited our use of the system. Help desk are generally good and supportive although a little slow on responding with a final solution.

Cons

The costs as everything seems to be an additional module with an extra cost. Not a great experience with 2 different account managers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from CIPHR


Thank you for taking the time to leave a review. We're sorry to hear that you have concerns about the costings for additional products and, having spoken to your Account Manager, we understand that you are currently in dialogue regarding this.
Due to internal promotions and role changes it is sometimes unavoidable that a new Account Manager is assigned to a customer.
We're committed to providing the best possible service to our customers, therefore please feel free to get in touch should you wish to discuss further.

Read more
Vicky D.

Software Advice

2015-12-08

Pros

Easy to use and understand.

Cons

The creation of your own reports - it is not always easy to understand where to find the inforamtion you wish to extract from the system which can slow you down however the support line is only a phone call away and they are always very helpful.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

9/10

Recommendations to others considering CIPHR

I would recommend that you do compare to other systems / products as it always helps to see the functionality of each system and how they differ.

Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
Social Media & Online Marketing Specialist (Computer Software company, 51-200 employees)
Verified Reviewer

Worked with the system for 15+

2014-07-25

Being delivered via SaaS makes the system accessible to admins and employees 24 hours a day.

Pros

Available any time Great support Fast implementation

Source: GetApp
Helpful?   Yes   No
Read more
Nettie U.

Grows with your business needs

2016-11-08

Customer service was always a call away and very helpful.

Pros

Customer service Ease of use Implementation support Training options for the system Ability to host Ciphr if necessary.

Cons

Costs, business are always looking for savings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CIPHR

Understand your own business requirements of an HR system then ensure Ciphr can meet them. Have a strategic plan of how to implement the system, especially if you need to break down costs and implement more in stages than all at once. Review against similar businesses using the system.

Source: Software Advice
Helpful?   Yes   No
Read more
Guy E.

Verified Reviewer

Great product and outstanding support

2016-01-05

There was a significant impact on the business with reduced HR costs, greater HR face time, reduced manager system usage time and reduced error rates.

Pros

Great, intuitive product with outstanding support.

Cons

Although all feedback I gave CipHR was acted upon, there was at times a little too much reliance on personal relationships between the support team and client (my team).

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No

Response from CIPHR


Thank you for your review regarding CIPHR, we really appreciate your time and look forward to working with you again in the future!

The CIPHR team

Read more
Muhammad M.

Easy to use cloud system

2016-02-04

Pros

The system is intuitive and easy to use.

Cons

IT and support seem to be different functions and server migration didn't come under support.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

6/10

Recommendations to others considering CIPHR

Make full use of the functionality. There is a lot available.

Source: Software Advice
Helpful?   Yes   No
Read more