Ciphr Reviews - Pros & Cons, Ratings & more

Rippling

BambooHR

Paycom

Integrated HR, payroll, learning and recruitment solutions that amplify the voice and value of your talent.

Ciphr

Web-based

Windows

HR Director

The support from our Account Manager is fantastic and she is extremely knowledgeable about the product. The mobile function is great for employees and managers who work remotely.

Head of People Data and Reward

Overall I've had a positive experience with CIPHR and its great to see they regularly engage with their clients to ask about their needs and change their priorities for improvements based on feedback.

Tech support are fantastic - all issues are resolved within 24 hours and the teams knowledge is incredible.

All in all a brilliant system and is valued by those that use it.

Absence not linked to payroll means there is a lot of manual work and its open to errors.

HR Advisor

It is incredibly versatile in the way that it can be configured. There is some ability to re-purpose fields and pages to be used in a way that suits the business.

We went out a number of companies but shortlisted CIPHR due to the cultural fit that we felt as team was best suited to us.

Definitely allows us to provide more detailed management information but has not taken away a lot of the time consuming admin burden due the cost issues around all the additional modules.

HR Coordinator

Reporting can be complicated if you aren't an Excel whizz however  training is provided to help make it less painful.

OpenHR

Simple system for the user to navigate and use

Extremely happy with the system. Exceptional help and support received always from all the CIPHR colleagues, be it from product team, configuration team or support team.

CIPHR - Great user experience

Overall I've had a positive experience with CIPHR and its great to see they regularly engage with their clients to ask about their needs and change their priorities for improvements based on feedback. 

Refuge's review of CIPHR

Generally positive, some concerns over customer service and the skillset of their frontline teams however very reassured that this is something that is being actively improved, with a clear shift towards a more enhanced customer experience.

Good and Robust

Good bit of software which i would definitely recommend 

Ideal bit of Software

Definitely allows us to provide more detailed management information but has not taken away a lot of the time consuming admin burden due the cost issues around all the additional modules. We found the initial training and implementation rushed and not overly user friendly.  If this is your first HR Management system ensure you do your research very thoroughly.

Everything seems to be an Extra cost

Thank you for taking the time to leave a review. We're sorry to hear that you have concerns about the costings for additional products and, having spoken to your Account Manager, we understand that you are currently in dialogue regarding this.
Due to internal promotions and role changes it is sometimes unavoidable that a new Account Manager is assigned to a customer.
We're committed to providing the best possible service to our customers, therefore please feel free to get in touch should you wish to discuss further.

Nice end user interface, but VERY slow HR management interface

I worked using this system for 7 years, it adapted through varies business changes, improvements and specific tailored needs. Customer service was always a call away and very helpful. I also worked on specific projects to adapt our requirements with the project team at CIP and various Consultants.

Grows with your business needs

Easy to use cloud system

Great Product and Excellent Customer Support

I was employed by a client to review and better use out of their CipHR system (amongst many other things).  Working with the CipHR team, we moved from using only the most basic aspects to almost full functionality within 10 months.  There was a significant impact on the business with reduced HR costs, greater HR face time, reduced manager system usage time and reduced error rates.  I could not have done it without the tireless team at CipHR supporting me all the way.

Great product and outstanding support

Thank you for your review regarding CIPHR, we really appreciate your time and look forward to working with you again in the future!

The CIPHR team

CiPHR - 'Does what it says on the tin'

Changed the view of HR to a strategic partner

very user friendly and eay to pick up

User friendly HR system, strong customer service and support.

Fantastic Support and Easy to use System!!

As rapidly growing company we recognised that using Excel documents and paper was not sustainable. We went out a number of companies but shortlisted CIPHR due to the cultural fit that we felt as team was best suited to us. 
We wanted to be able to give our staff and managers the freedom to be able to manage their work life as they needed to without having to run everything by HR - the self service function has enabled this and within the first day of our launch we had over 90 employees log in and make  changes to their records. 
All in all a brilliant system and is valued by those that use it! 

Simply, Easy to Use System 

Thanks for your review Claire, it's great to hear your thoughts and that CIPHR's having such a positive impact within Zoopla!

The CIPHR team

Implementation was methodical, comprehensive and well supported.  Spend time ensuring your data for migration is accurate and comprehensive as this will save time later.  Good data in = good data out!

Would recommend

Thanks for your review Andrea, we really appreciate your feedback. If there's anything we can do to assist with the multiple role query please do let us know.

The CIPHR team

Software Advice 

Useful Product, Highly Customisable

I have worked with the CIPHR system for 15+ years and I'm fully aware of the benefits it brings to businesses. Being delivered via SaaS makes the system accessible to admins and employees 24 hours a day.

Ciphr Reviews

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23 reviews