citrusHR Features List

citrusHR

HR software for UK small businesses

4.62/5 (21 reviews)

citrusHR Feature Summary

  • Time off management
  • Employee lifecycle management
  • Timesheets
  • Expense reporting
  • Performance management
  • Staff disputes
  • Redundancy
  • Maternity leave
  • Paternity leave
  • Sickness & absence
  • Disciplinary issues
  • Appraisals
  • Benefits & motivation
  • Employment policies
  • Employment contracts
  • HR advice
  • Holiday and absence planner
  • Secure employee database
  • Online timesheets
  • Integration with Xero
  • Appraisals & goals
  • HR reports
  • Mobile-ready
  • Two-factor authentication
  • Qualifications & training
  • Database security
  • Data backup
  • Reminders
  • Staff appraisals
  • SMS integration
  • Hall of Fame & Employee of the Month

HR & Employee Management Feature Comparison

Most popular features of all HR & Employee Management apps

API (291 other apps)
Activity Dashboard (211 other apps)
Applicant Tracking (172 other apps)
Automatic Notifications (215 other apps)
Automatic Reminders (142 other apps)
Customizable Branding (155 other apps)
Customizable Reporting (164 other apps)
Data Import/Export (151 other apps)
Employee Database (132 other apps)
Employee Management (209 other apps)
Employee Portal (143 other apps)
Employee Profile (128 other apps)
Employee Self Service (162 other apps)
Performance Management (127 other apps)
Real Time Reporting (128 other apps)
Recruiting Management (139 other apps)
Reporting & Statistics (189 other apps)
Third Party Integration (147 other apps)
Time & Attendance Tracking (137 other apps)
Time Off Requests (126 other apps)

Competitor Feature Comparison

citrusHR Feature Reviews

19 reviewers had the following to say about citrusHR's features:

Anonymous
(Management Consulting company, 11-50 employees)

A fantastic support to our business, excellent support provided by the Citrus team.

2018-04-09

Easy access to our companies employee info and company documents and legal policies all in one place.

Pros

Great to have a portal that is so easily accessible which holds so much of or business information which we use daily.

Cons

On one occasions some requested changes have taken some time, which I was advised was due to an issue with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Natalie Lewis

User-friendly software which reduces paperwork

2018-05-02

Pros

It is easy to navigate and keeps us organized. Employee files are easy to view and keep up to date.

Cons

A to-do list/set your own reminders feature would be useful for the business owner, senior administrators and managers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Shirley Rumble

Logging in is easy, and I have not had a bad experience so far. The citrusHR software makes handling

2018-02-28

Pros

Being able to upload Documents to an Employee's profile is great, I also like the time tracking feature.

Cons

The layout of certain features isn't what I would choose, documents layout when uploaded does not appear how i would like it to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Kristina Chapman

Fab HR Software for my small business

2018-02-16

Massive time saving and admin help.

Pros

It's exceptionally easy to use, and whilst I'm not yet using all the features as I'm very small (only 3 employees so far), I am happy that it does all the things we will need it to do in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ann Lonsdale

We find the system very user friendly and easy to navigate around.

2018-02-27

Ease of use and manage all employees. We have several members who are older and have said they don't like the idea of a purely online service but unfortunately that's the future.

Pros

User friendly, visually easy to follow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicola Bennett

Overall the experience has been good, the software does what we need it to.

2018-02-28

Pros

Being able to record holidays and absences online has been really beneficial. It has saved me countless hours spent on spreadsheets.

Cons

We did like to see some improvements in the reports feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Savvina Aylett

A pleasure to work with

2018-02-27

Pros

Customer service is outstanding most specifically from Ike and Jade, their prompt responses and action to all of our queries.

Cons

There is a minor glitch within the contract template feature but Ike was very quick to report to the technical team and they are currently fixing it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Hayley Bowen

Easy to use, everything i wanted was on there, we have 15 employee and they all log in .

2018-02-27

Pros

Main advantage is allowing employees to see how much holiday they have and book it themselves, we used outlook in the past and it was a bit tedious in managing holidays.

Cons

I was not sure how to work out alternate Saturday shifts for our Drivers who work one in five Saturdays.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Andy Riddle

Integral to how we run our small company's HR - easy to use, saving significant time and money

2018-02-18

Pros

We use the system to handle a host of other situations, whether it's maternity leave; time off in lieu; salary changes; goal setting or running appraisals.

Cons

We've fed these ideas through to the Citrus team and they have responded well to changes being made to the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Roy Bidder

We are in the process of imlementing citrusHR and have found them to be extremely helpful

2018-02-28

Pros

It is saving everyone lots of time.

Cons

It would be great if the team had a clear implementation plan to help roll out some of the additional (non-core) functionality.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Dominic Richmond

A great team who are very responsive and easy to work with

2018-03-02

One home for all HR matters

Pros

The software is in a very easy to read format, well laid out with each part easy to access.

Cons

Some of the more detailed HR documents are generic and to bespoke these to a company approach is time consuming

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michelle Hailey

From the initial sales call to the HR support & Getting the system set up, Citrus have been amazing

2018-03-19

Pros

Being able to record assets is a great feature so we don't have to do this elsewhere.

Cons

I'd like some online checklist features for new starters that I can use dynamically. Other than that there's nothing I can think of that is missing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Sheena Owens

Easy to use and support staff were fantastic at setting company up and very patient with my queries.

2018-02-27

Have already recommended Citrus to other potential users and two have ordered as far as I know!

Pros

Easy to use system and company staff records are kept up to date.

Cons

The system does not print out a summary sheet of all staff and does not print summary sheet for holiday leave being requested - this could of course be me and I have not found it yet!!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jamie-lee Hutton

Difficult and challenging

2018-02-27

Pros

The support team are very friendly and try their best to help but unfortunately the 'system' does not allow such basic changes to be made, meaning the support team are not necessarily able to help with such requests.

Cons

Citrus HR are unable to amend the system, when requested by their client but sell the product as 'we can make the system suit your organisation and change settings accordingly' This is NOT TRUE!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Suzanne Leyland

Very comprehensive and easy to use HR system for UK businesses

2018-04-26

Pros

It has a clear user interface which is easy for staff to use.

Cons

I can't really find a fault with the software at this stage. CitrusHR staff have been very patient in helping us whilst we sort out existing contracts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Sarah Telford

Easy package to use, with good features

2018-04-23

Pros

Easy to use. Easy to train others on how to use the software.

Cons

You do have to monitor if annual leave allowances are correct. Sometimes there can be a glitch in the system and incorrect balances are shown. Citrus HR are able to access the system and correct these however.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hazel Copeland

user friendly

2018-04-23

Pros

easy to learn to use, the dash board is easy to manage and view, and like how you can find and read if any extra advise is required, calendar tab is a goof tool also

Cons

none. as advised on the above user friendly - and if I was unsure I can always rings the help line or email and they respond promptly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Amy Larman

Simple, easy to use software

2018-03-09

Pros

Visually looks great. Easy to use.

Cons

Somethings are still in development and a few teething problems. There are a few items that need to be tweaked to make them work how we'd like them to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Nour Khalifeh

Everyone is helpful at CitrusHR however, I would prefer if we had a dedicated account Manager

2018-04-19

Pros

It is easy to navigate through and there are a lot of useful information on there that can be accessed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more