citrusHR Features

citrusHR

Easy to use, powerful HR software for UK small businesses

4.62/5 (21 reviews)

Competitor Feature Comparison

360 Degree Feedback
401(k) Tracking
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Applicant Tracking
Application Management
Approval Process Control
Assessment Management
Attendance Tracking
Audit Management
Audit Trail
Automatic Time Capture
Benchmarking
Benefits Management
Billable & Non-Billable Hours
Calendar Management
Candidate Management
Candidate Profiles
Candidate Tracking
Collaboration Tools
Compensation Management
Compensation Plan Modeling
Competency Management
Compliance Tracking
Configurable Workflow
Contractor Management
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Deduction Management
Direct Deposit
Document Management
Document Storage
E-Verify/I-9 Forms
Electronic Forms
Electronic Signature
Email Templates
Employee Benefits Administration
Employee Database
Employee Handbook
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Self Service
Employee Time Tracking
FMLA Administration
Feedback Management
Goal Setting / Tracking
HIPAA Compliant
HR Management
Individual Development Plans
Internal HR
Interview Scheduling
Job Application Management
Job Description Management
Job Posting
Job Requisition
Learning & Development
Leave Tracking
Messaging
Mobile Access
Mobile Time Tracking
Multi-Country
Multi-Language
Multi-State
On-going Performance Tracking
Onboarding
Online Benefits Enrollment
Online Time Clock
Online Time Tracking
Organizational Charting
Orientation Workflow Management
Overtime Calculation
Payroll Management
Payroll Reporting
Peer Appraisals
Performance Appraisal
Performance Management
Performance Metrics
Performance Review Management
Progress Tracking
Pulse Surveys
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Reporting/Analytics
Resume Storage
Retirement Plan Management
Review Cycle Tracking
Role-Based Permissions
Salaried Employee Tracking
Search/Filter
Self Assessment
Self Service Portal
Sick Leave Tracking
Skills Tracking
Succession Planning
Summary Reports
Surveys & Feedback
Talent Acquisition
Talent Management
Task Management
Tax Compliance
Third Party Integrations
Time Off Management
Time Off Requests
Time Tracking
Timesheet Management
Training Management
Vacation/Leave Tracking
Variable Workforce
W-2 Preparation
Wage Garnishment
Workflow Management
Workstation Tracking
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360 Degree Feedback
401(k) Tracking
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Applicant Tracking
Application Management
Approval Process Control
Assessment Management
Attendance Tracking
Audit Management
Audit Trail
Automatic Time Capture
Benchmarking
Benefits Management
Billable & Non-Billable Hours
Calendar Management
Candidate Management
Candidate Profiles
Candidate Tracking
Collaboration Tools
Compensation Management
Compensation Plan Modeling
Competency Management
Compliance Tracking
Configurable Workflow
Contractor Management
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Deduction Management
Direct Deposit
Document Management
Document Storage
E-Verify/I-9 Forms
Electronic Forms
Electronic Signature
Email Templates
Employee Benefits Administration
Employee Database
Employee Handbook
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Self Service
Employee Time Tracking
FMLA Administration
Feedback Management
Goal Setting / Tracking
HIPAA Compliant
HR Management
Individual Development Plans
Internal HR
Interview Scheduling
Job Application Management
Job Description Management
Job Posting
Job Requisition
Learning & Development
Leave Tracking
Messaging
Mobile Access
Mobile Time Tracking
Multi-Country
Multi-Language
Multi-State
On-going Performance Tracking
Onboarding
Online Benefits Enrollment
Online Time Clock
Online Time Tracking
Organizational Charting
Orientation Workflow Management
Overtime Calculation
Payroll Management
Payroll Reporting
Peer Appraisals
Performance Appraisal
Performance Management
Performance Metrics
Performance Review Management
Progress Tracking
Pulse Surveys
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Reporting/Analytics
Resume Storage
Retirement Plan Management
Review Cycle Tracking
Role-Based Permissions
Salaried Employee Tracking
Search/Filter
Self Assessment
Self Service Portal
Sick Leave Tracking
Skills Tracking
Succession Planning
Summary Reports
Surveys & Feedback
Talent Acquisition
Talent Management
Task Management
Tax Compliance
Third Party Integrations
Time Off Management
Time Off Requests
Time Tracking
Timesheet Management
Training Management
Vacation/Leave Tracking
Variable Workforce
W-2 Preparation
Wage Garnishment
Workflow Management
Workstation Tracking
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360 Degree Feedback
401(k) Tracking
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Applicant Tracking
Application Management
Approval Process Control
Assessment Management
Attendance Tracking
Audit Management
Audit Trail
Automatic Time Capture
Benchmarking
Benefits Management
Billable & Non-Billable Hours
Calendar Management
Candidate Management
Candidate Profiles
Candidate Tracking
Collaboration Tools
Compensation Management
Compensation Plan Modeling
Competency Management
Compliance Tracking
Configurable Workflow
Contractor Management
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Deduction Management
Direct Deposit
Document Management
Document Storage
E-Verify/I-9 Forms
Electronic Forms
Electronic Signature
Email Templates
Employee Benefits Administration
Employee Database
Employee Handbook
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Self Service
Employee Time Tracking
FMLA Administration
Feedback Management
Goal Setting / Tracking
HIPAA Compliant
HR Management
Individual Development Plans
Internal HR
Interview Scheduling
Job Application Management
Job Description Management
Job Posting
Job Requisition
Learning & Development
Leave Tracking
Messaging
Mobile Access
Mobile Time Tracking
Multi-Country
Multi-Language
Multi-State
On-going Performance Tracking
Onboarding
Online Benefits Enrollment
Online Time Clock
Online Time Tracking
Organizational Charting
Orientation Workflow Management
Overtime Calculation
Payroll Management
Payroll Reporting
Peer Appraisals
Performance Appraisal
Performance Management
Performance Metrics
Performance Review Management
Progress Tracking
Pulse Surveys
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Reporting/Analytics
Resume Storage
Retirement Plan Management
Review Cycle Tracking
Role-Based Permissions
Salaried Employee Tracking
Search/Filter
Self Assessment
Self Service Portal
Sick Leave Tracking
Skills Tracking
Succession Planning
Summary Reports
Surveys & Feedback
Talent Acquisition
Talent Management
Task Management
Tax Compliance
Third Party Integrations
Time Off Management
Time Off Requests
Time Tracking
Timesheet Management
Training Management
Vacation/Leave Tracking
Variable Workforce
W-2 Preparation
Wage Garnishment
Workflow Management
Workstation Tracking
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citrusHR Feature Reviews

18 reviewers had the following to say about citrusHR's features:

Anonymous
(Management Consulting company, 11-50 employees)

A fantastic support to our business, excellent support provided by the Citrus team.

2018-04-09

Easy access to our companies employee info and company documents and legal policies all in one place.

Pros

Great to have a portal that is so easily accessible which holds so much of or business information which we use daily.

Cons

On one occasions some requested changes have taken some time, which I was advised was due to an issue with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicola B.

Overall the experience has been good, the software does what we need it to.

2018-02-28

Pros

Being able to record holidays and absences online has been really beneficial. It has saved me countless hours spent on spreadsheets.

Cons

We did like to see some improvements in the reports feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Savvina A.

A pleasure to work with

2018-02-27

Pros

Customer service is outstanding most specifically from Ike and Jade, their prompt responses and action to all of our queries.

Cons

There is a minor glitch within the contract template feature but Ike was very quick to report to the technical team and they are currently fixing it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Natalie L.

User-friendly software which reduces paperwork

2018-05-02

Pros

It is easy to navigate and keeps us organized. Employee files are easy to view and keep up to date.

Cons

A to-do list/set your own reminders feature would be useful for the business owner, senior administrators and managers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Ann L.

We find the system very user friendly and easy to navigate around.

2018-02-27

Ease of use and manage all employees. We have several members who are older and have said they don't like the idea of a purely online service but unfortunately that's the future.

Pros

Easy to navigate around and explain to other members of staff how to access and use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shirley R.

Logging in is easy, and I have not had a bad experience so far. The citrusHR software makes handling

2018-02-28

Pros

Being able to upload Documents to an Employee's profile is great, I also like the time tracking feature.

Cons

The layout of certain features isn't what I would choose, documents layout when uploaded does not appear how i would like it to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Kristina C.

Fab HR Software for my small business

2018-02-16

Massive time saving and admin help.

Pros

It's exceptionally easy to use, and whilst I'm not yet using all the features as I'm very small (only 3 employees so far), I am happy that it does all the things we will need it to do in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hayley B.

Easy to use, everything i wanted was on there, we have 15 employee and they all log in .

2018-02-27

Pros

Main advantage is allowing employees to see how much holiday they have and book it themselves, we used outlook in the past and it was a bit tedious in managing holidays.

Cons

I was not sure how to work out alternate Saturday shifts for our Drivers who work one in five Saturdays.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Dominic R.

A great team who are very responsive and easy to work with

2018-03-02

One home for all HR matters

Pros

The software is in a very easy to read format, well laid out with each part easy to access.

Cons

Some of the more detailed HR documents are generic and to bespoke these to a company approach is time consuming

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah T.

Easy package to use, with good features

2018-04-23

Pros

Easy to use. Easy to train others on how to use the software.

Cons

Citrus HR are able to access the system and correct these however.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nour K.

Everyone is helpful at CitrusHR however, I would prefer if we had a dedicated account Manager

2018-04-19

Pros

It is easy to navigate through and there are a lot of useful information on there that can be accessed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Suzanne L.

Very comprehensive and easy to use HR system for UK businesses

2018-04-26

Pros

It has a clear user interface which is easy for staff to use.

Cons

I can't really find a fault with the software at this stage. CitrusHR staff have been very patient in helping us whilst we sort out existing contracts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Sheena O.

Easy to use and support staff were fantastic at setting company up and very patient with my queries.

2018-02-27

Have already recommended Citrus to other potential users and two have ordered as far as I know!

Pros

Easy to use system and company staff records are kept up to date.

Cons

The system does not print out a summary sheet of all staff and does not print summary sheet for holiday leave being requested - this could of course be me and I have not found it yet!!! Will ask

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Roy B.

We are in the process of imlementing citrusHR and have found them to be extremely helpful

2018-02-28

Pros

It is saving everyone lots of time.

Cons

It would be great if the team had a clear implementation plan to help roll out some of the additional (non-core) functionality.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Michelle H.

From the initial sales call to the HR support & Getting the system set up, Citrus have been amazing

2018-03-19

Pros

Being able to record assets is a great feature so we don't have to do this elsewhere.

Cons

I'd like some online checklist features for new starters that I can use dynamically. Other than that there's nothing I can think of that is missing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Andy R.

Integral to how we run our small company's HR - easy to use, saving significant time and money

2018-02-18

Pros

The whole of the company uses Citrus regularly whether to request holidays, signal time out of the office or claim expenses.

Cons

We've fed these ideas through to the Citrus team and they have responded well to changes being made to the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Hazel C.

user friendly

2018-04-23

Pros

easy to learn to use, the dash board is easy to manage and view, and like how you can find and read if any extra advise is required, calendar tab is a goof tool also

Cons

none. as advised on the above user friendly - and if I was unsure I can always rings the help line or email and they respond promptly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Amy L.

Simple, easy to use software

2018-03-09

Pros

Visually looks great. Easy to use.

Cons

Somethings are still in development and a few teething problems. There are a few items that need to be tweaked to make them work how we'd like them to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more