ClearCompany Reviews

Pros
Very intuitive and user friendly to use. Various ways to access information and sort information to see what you need. The Clear Company team is extremely responsive to providing help but also listening to suggestions for future improvements. Their support is top notch - from online training videos, to online chat and a customer success manager who not only cares but follows up (and not like other companies who will reach out when they want to sell me a new feature). I also attended their 2017 Talent Conference in Boston, which was really a great learning opportunity as well as to connect with my

Cons
I would not say there are any cons, but we live in a time where instant gratification has become the norm and expectation. There have been times when I have waited 30 - 60 min for a response to my online chat request. There are new reports I would like to have, but I know their reporting function just went under an overhaul and I am working on moving to the new platform soon, so I am excited to see what the new reporting capabilities are. The only other improvement I could suggest right now is to make this highly capable software to be better suited for a global company. We have business in India and ClearCompany has helped us to utilize their system for our recruiter in India, but there is still opportunity to improve the system for a company doing business overseas.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The ClearCompany applicant tracking system is very intuitive to use - for recruiters as well as hiring managers! You have many filters and options on how to see information as well, which is extremely helpful. There is so much functionality within the system, such as being able to forward a candidate to a manager, or replying to a candidate from the ATS and even having a copy of that email kept in the candidate's profile. You can add notes to each candidate (which I use constantly) and you also have a place to add notes that apply to the requisition (all candidates) including being able to attach documents, like Word. Although I am a new user of 7 months, I have already seen that ClearCompany has made upgrades and changes to improve upon their system! I have given my account rep suggestions which he has eagerly listened to. My account rep is very responsive and quick to return any of my calls. They have other options that I am not using yet, like an onboarding function or allowing candidates to use your calendar to schedule an interview with you as well as a resume database. I am newer to the reporting functions and some of them are very helpful, but it seems others aren't working like they should be. I am working with support on this issue now. Also, this system works with our payroll vendor, Paylocity, so that our candidate/new hire information will be sent to payroll (we are in the middle of this implementation now). I LOVE the ClearCompany system and find it to be much better, more intuitive and highly functional over other ATS I have used in the past.

Cons
The only thing that I would improve at this time is some of the reporting functions aren't working as they should be. I don't think it's user error at this point, but I am working with support to get what I need.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Customer service; our hiring managers have immediate access to resumes; efficient, streamlined onboarding process; customized forms

Cons
1. I'd like to see an integrated, easy way to sort applicants on our side. We get a huge number of applicants seeking all sorts of jobs we aren't advertising. We have two "General Consideration" requisitions set up to keep people from applying inappropriately for jobs that require special qualifications. I have not found the Talent Pool feature to be useful in sorting these candidates, so I set up many unposted requisitions that I forward those candidates into, based on what type of job they may be considered for in the future. This clogs up our requisition list, and takes extra time. It would be nice to have an assortment of buckets for these applicants that is seperate from the live requisitions, and with some automation as in the talent pool feature. For instance, they could be automatically sorted based on an answer to a screening question. 2. Also, it can take a while to get new forms built, or old ones changed. Sometimes they fix one piece on a form, and something else stops working. I would like for them to test the forms thoroughly to make sure they work before giving them to us. We have also had trouble printing some of the forms, because they aren't designed to be printed.

Rating breakdown

Pros
We purchased all three modules, but so far have only fully implemented one of them (applicant tracking). We are currently beginning implementation of the onboarding module, and the performance management module will be last. So far, we really like the applicant tracking module. Hiring managers have told me they find it easy to use, very intuitive and easy to figure out. I especially like the interview invitation piece, because it integrates with my Outlook calendar and the entire process is automated. No longer do I have to spend hours on the phone trying to schedule candidates for interviews... this system practically does it for me. I also really like the Scorecard feature, where I can route Scorecards with each application to the entire hiring team and have them review and score each candidate on their own. I can then review all of their notes and it helps me narrow down my search very quickly. So far I'm really enjoying the time savings that Clear Company has given me.

Cons
So far, there's really nothing I don't like about it. Again, we've only fully implemented one module, and have only been using it for a couple of weeks. But so far I really like everything about it. If I had to identify one con, it would be that there is an additional cost to add more than three customized forms in the onboarding module. But I'm working around that, so not a really big deal.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Candidate score card and marking system are pretty unique and different. You can set up triggers that parse the resume and pre-rank the candidates based on what is in there to sync up with your job qualifications...makes sourcing super easy. Candidate review process is pretty nice as well, you can 1 click push the candidate to the hiring managers for review.

Cons
Honestly, Their customer support is less than ideal. I think we cycled through 3 different reps on our account and we haven't even been with them for 2 years. That being said, it comes with the territory...we have had a couple ATS's and it always seems that is the case once you on-board as a client.

Rating breakdown

Likelihood to recommend: 6/10

Pros
Cost-effective Easy to use and quick navigation (way less clicks to get more done) Great searchability within the talent pool Great customer support & training, after implementation Integrates with Outlook for viewing and scheduling Great email template system saves time with easy mass emails and quick customized responses. Electronic Job Offer letter signing and storage is helpful, and you can attach additional documents to the offer.

Cons
Outside job posting (JobTarget) does not work well at all. Only works great with large posting sites: LinkedIn, Indeed, Zip Recruiter Slow and manual labor intensive implementation process, with not much flexibility or support (you've got to manage this one yourself) Doesn't allow interview scheduling with multiple interviewers or a conference (from the outlook integration within the app, this may change soon) This doesn't integrate with any background check systems besides their own contracted vendor. This is not flexible, although I've tried for a couple years now.

Rating breakdown

Likelihood to recommend: 10/10

Pros
There were several, however my top one is Customer Service. I actually started using CCHRM with a client's company where I was trained from the ground up on CCHRM by CCHRM reps, and they did an outstanding job. Unlike other companies that are hard to reach after the sell, CCHRM was extremely responsive to my needs well after we closed the deal. They truly do take their quality of customer care seriously. I liked CCHRM so much that when I started my own firm, they were my very first call. Next was that it was easy to use. I've been a recruiter for 20 years and have experiences with a lot of systems but CCHRM makes is very simple to use - and also for hiring managers which for a recruiter, is key. That way everyone was in the loop. The implementation was easy and efficient and PAINLESS for me - I didn't have to spend and time or brainpower on it - they handled it from beginning to end.

Cons
There is nothing that I dislike about HRM - like I said I have used many systems and I keep this one because it does what it promises, and if I ever have ANY trouble or need a tweaking, they are 100% responsive and attentive to my needs as a customer.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Easy to learn and use, can build my own job reqs and apps, or the support team will also do for you. Easy to teach and train others to use, has a large number of standard report options, or you can have one customized to suit your needs. This has been one of the best decisions our company has made!

Cons
There are several functional niceties that I would like to see and have recommended. The support team keeps track of all requests and works to implement changes in product updates.

Rating breakdown

Likelihood to recommend: 10/10

Rating breakdown

Likelihood to recommend: 10/10

Pros
ClearCompany's ATS is the best system I have used in a HR setting. It is user-friendly and has a nice design to it. In my opinion, the greatest factor for me is that it integrates with Outlook and all of your communication with candidates is stored directly into the system without having to do anything. I think it is well organized with a dashboard that can help you by just looking at it. I think it's easy to move through as well. I also enjoy using ShieldScreening as the background vendor as it is very quick and easy to screen our final candidates.

Cons
I wish that all functions integrated to and from Paylocity which is the payroll system we use that integrates from ClearCompany just not back to.

Rating breakdown

Likelihood to recommend: 9/10

Pros
I used CC for over 3 years while working for a previous company and absolutely loved it! My favorite feature isn't in the software, its the customer service. Each company has a dedicated professional to help with big issues (set up, major edits, etc) and an awesome help desk too. Very intuitive to create workflows and the system and easy to set up for recruiting, goal setting, performance evaluations and employee file maintenance. I cannot speak to cost but I know that when our company "shopped" for other software to find a cheaper option we couldn't find one that could do everything like CC could.

Cons
I really cannot complain to much about the system. When I was using the software they didn't have a mobile app, I don't know if that has changed.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The portal is aesthetically pleasing, with a very modern design approach. It is priced decently, although not great, cheaper than large vendors like Taleo, etc., but there are cheaper options that offer roughly the same functionality (and some better). They remain focused on compliance and update standardized forms. The Onboarding side is better than their ATS.

Cons
Nickel and dime for every extra item. Additional user seats are expensive. Data migration from previous ATS is expensive. Changes to the format, questions, dispositions, stages, etc. are not easy and it is hard to tailor to your company/department's specific individualized needs. In order to make it pretty, they made it very difficult to change formatting. In addition, if you require ClearCompany to make a change, it takes a while and costs a lot. Controls are pretty, but aren't intuitive. They are NOT GoogleforJobs compliant. When I last asked them for an update in 2017, they stated it wasn't necessary and had only the most vague understanding of why this was important. Their mobile optimization is horrible and frequently has issues. Their ATS is glitchy.

Rating breakdown

Likelihood to recommend: 4/10

Pros
Ease of use and customer support, great interface and a really nice look. Initially, I wasn't sold on the software and was partial to my previous ATS. After a year of use in this platform, I've learned to love it and implement it more fully across the organization. I look forward to adding some additional features in the future.

Cons
The system is less intuitive than I've used in the past and requires a great deal of set up prior to implementing. However, that set up saves time down the line and you can maximize the product when you take this critical step.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Clear is an extremely user friendly system that allows companies to seamlessly manage candidates while creating a comfortable user experience. We have about 10 recruiters using Clear and we have had nothing but positive feedback from the team on the system. You have the ability to integrate with any recruiting sites and focus on candidates that are tailored by specifics your recruiters narrow.

Cons
There are a few small functionalities that could be tweaked to make an even stronger experience. The ability to send multiple emails from within the req would be the only change I would make.

Rating breakdown

Likelihood to recommend: 9/10

Pros
ClearCompany applicant tracking system is very intuitive for both recruiters and hiring managers. The system allows you to reply directly to candidate and forward them to the hiring manager. The best part is that all of the information is kept in one place for easy reference. You can view the email correspondence with each candidate, add interview notes and attach documents.

Cons
I wish there was a better way to sort candidates based on the jobs they're matched with or could potentially be matched to. The software has a Talent Pool feature, but I don't find it useful unless there is an open requisition for the type of job the candidate could be considered for.

Rating breakdown

Likelihood to recommend: 9/10

Pros
this software help my employees to manage all the applicants information! You can schedule interviews and also you assign different tasks to my team. it is easy to use. the support team is very helpful in case you have any issue. It is available on a reasonable price and I love the scheduling functionality no mention the calendar interface on the home page!

Cons
I don't have any cons to say about this software, all my team love it. I have been using it for more than one year and even the improvements are better and better. I cant imagine my office without this software at all.

Rating breakdown

Likelihood to recommend: 10/10

Rating breakdown

Pros
I love how detailed you can get with workflows, it helps me stay organized. Everything always works the way it is supposed to.

Cons
I would love to see an offboarding feature added with similar workflows as onboarding.

Rating breakdown

Likelihood to recommend: 10/10

Pros
ClearCompany really do everything well. From building innovative, easy to use tech to being really thoughtful and proving impressive support. ClearCompany go a little further than a normal ATS. They manage on-boarding and performance well which is great. What is also impressive is that all these components work really well as they build by the same company and made to work together from the start - making the experience truly great. Their technology is also cloud based, SAAS model which means you do not have to worry about infrastructure.

Cons
I cannot see any cons with ClearCompany. Their product is sound, reliable and competitively priced with great support.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It allows you to access the information of the candidate in an agile way, you can search with the filters the specific characteristics that you need that meets the candidate, it facilitates you to send by mail the data of the candidate to the requesting management so that it is evaluated. Clear Company is easy to use, has a wide variety of options and allows you to regroup the candidates by categories or profiles, allows you to schedule interviews, allows you to see the profile of candidates in a simple way, allows to make comments of the candidates, in general terms this is a very useful tool that can facilitate the tasks of selection and recruitment of personnel

Cons
So far the benefits obtained from the program are more than the negative points, in fact it has been a lot of help to our area of selection of personnel, because it facilitated the activities, see the profiles of the candidates, have the information of the candidates organized , give a quick response to the units that require a professional for a certain bacchante, we can send you directly by mail the profiles of the possible candidates for them to evaluate them and we can choose the one whose profile meets the minimum requirements for the position or charge, has allowed us to improve our quality of management and service.

Rating breakdown

Likelihood to recommend: 8/10

Pros
They made the change from paper application seamless and were able to integrate with our payroll company. The system is user friendly and you can customize the online applications. We have had good customer service with any issues that we have had in the past.

Cons
The reporting is good, but could be better. They should add more options and ways to narrow down the data and have more options when exporting data.

Rating breakdown

Likelihood to recommend: 10/10

Pros
This program is reliable, customizable, good support.

Cons
Cost increases over the years were significant. Forced me to look for other options.

Rating breakdown

Likelihood to recommend: 7/10

Pros
The customer support you receive from your Client Relationship manager is almost immediate. You have a dedicated person who is able to understand your processes and functions. My department is secure in the knowledge that if we face any changes that we will have direct, immediate support from our ClearCompany Client Manager.

Cons
The customization or number of users for recruiting purposes relating to cost. If you were able to have a higher number of admin users, I don't think I would have any negative feedback.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Customization, user friendly design, sleek interface, ability to rack candidates in real time while having multiple users signed in. The BEST ATS hands down. We love CC!

Cons
Some of the reporting can be convoluted for how many requisitions that we place. The time to hire is a little off for us, given that we are primarily using it for entry-level positions with more fluidity. No other complaints at all!

Rating breakdown

Likelihood to recommend: 10/10

Pros
Started with the recruiting/on-boarding software and began to piece together additional platforms until we had a perfect solution for our business. I love value in the per user cost model and the dedicated customer support specialist is an awesome touch (chat/ phone support team is great too). User interface is easy to understand. Software roll out was well quickly accepted by all!

Cons
Our Accounting team wishes there were more payroll integration. The initial input of staff/new staff can take some time but overall it is an awesome system.

Rating breakdown

Likelihood to recommend: 10/10