Collage Reviews

Pros
Its ease of use, the customer support is amazing, always new updates making it better. Recruiting integration with indeed.com. Performance reviews. Integrates with GWL benefits and Wagepoint payroll.

Cons
Training module has potential to be a bit more comprehensive, would be nice to be able to design courses in the software. Time-off could use a bit more detail when it presents on the company Outlook calendar, would be nice to see the exact hours people are off during each particular day.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Collage is very straight forward and easy to navigate. The price is great compared to our former web-based software HR platform and the fact that it is Canadian is very helpful. The benefit administration has also proven to be very helpful. Online support always follows up, and I very much appreciate that.

Cons
I know Collage is still relatively new, but some of the feature requests that have been submitted still haven't come to fruition. For example, the inability to sort reports with the platform. I wish you could click on a report column heading and have it auto-sort (i.e. alpahbetically, numerically, etc). I also have requested the ability to create folders in each individuals "Documents" tab so we can organize documents accordingly.

Rating breakdown

Likelihood to recommend: 8/10

Pros
The only pro I can see with this company is that it's free, but you get what you pay for. It's not even worth free.

Cons
First and foremost, their staff are incredibly rude. They will stalk you after signing up, calling multiple locations for which they were not provided contact info, and disrupting our business with these harassing and spammy calls. We have to ask them multiple times to quit calling/messaging us, and they continued to do so endlessly. The so-called HR 'features' they offer are so bare boned it's laughable. They are just here to stink you into a benefits plan, and I can't even imagine how poorly that would go based on the the staff member I dealt with. Avoid!

Rating breakdown

Likelihood to recommend: 0/10

Pros
It's easy to get up and running, very intuitive from both user and administrator perspective, and their customer support is outstanding.

Cons
When we first started using Collage there were a few minor annoyances, but their product development team is so responsive, most of these have all been resolved in the 9 months since we have been using it. The only thing left they need is Single Sign-On with Google.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The calendar feature is great along with the ability to allow staff to login and request time off. There are some cons for calendar but i've listed them below. I like the user interface and the staff have taken to it quite easily. I like the custom fields, just wish they were in the payroll affected area as well such as for rrsp contribution amounts.

Cons
The reporting functionality, in particular for time off. I would like to be able to pull a report on just one employee with a list of all days off. It also doesn't stop you from booking the same day for the same person twice. There should be a warning or error. The benefits section is not applicable to any provider except your own. I understand you are working on this so i look forward to that upgrade. Also, would like to have reminders for calendar as an option.

Rating breakdown

Likelihood to recommend: 8/10

Pros
The system is very intuitive and easy to operate. Both administrative staff and employees enjoy the simplicity of the platform.

Cons
I would like thought and design into the HR policy and procedure requirements that a company has. A documentation and review management policy app would really help manage an overwhelming process.

Rating breakdown

Likelihood to recommend: 9/10

Pros
The ease of use, intuitive end-user programming, simple for administrator - this was designed with the end-user in mind

Cons
In the billing sections, and upon receiving invoices, a bit more clarity in costs for transactions, changes and additions would be useful - but upon closer review, the invoicing/billing makes sense. When queried, the response from Collage has been timely and accurate.

Rating breakdown

Likelihood to recommend: 10/10

Pros
There is so much to love about this software. However, if I only had to pick one, it would be the ease of use. This software is incredibly user friendly! I am able to customize on a whim and should I need help, my questions are answered in a very timely manner.

Cons
I would say the one thing I feel that this software is missing is an App. I would love for their to be a mobile App. Hopefully this is something that is in the works.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Functionality; we have already used it for 'on-boarding' new staff and it works like a dream. We have set up all of our systems on Collage including HR policies, offer letters etc.

Cons
I would like a function that tracks time off -lieu time. Taking time off and tracking it, is an area that we need help in; the vacation, sick days function is very good, bu t there are days that staff work overtime and we need to track that including permission and approvals.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The best part of this software is its digital signature and onboarding features. Hiring employees, signing employment agreements and ensuring all the right information is collected during the onboarding process is now a snap!

Cons
The platform continues to be developed, so it is a matter of time before improvements are made. I wish the documents feature had a "Sort" function so documents can be sorted by name or by date, to improve search capabilities.

Rating breakdown

Likelihood to recommend: 9/10

Pros
I really like the software if intuitive as an HR person. The customer service and support has also been great so far. The feature suggestion button is great and they actually do listen to customer feedback. The connection to our benefits is a nice feature. The ability to set email reminders to employees is also great.

Cons
It is still evolving and there are some small enhancements that need to be done but I have confidence they will get done over time since Collage seems very in tune with their customer. The performance review module is good but needs some ability to be able to set dates to launch it in the future and to also repeat those dates and as of now you need to set a launch date each and every time for every single person. I'm not so sure about exchanges with payrolls and other systems.

Rating breakdown

Likelihood to recommend: 8/10

Pros
How easy it is to navigate through the system. Minimal training required for staff--- which is a plus because there is less resistance to learn a new software.

Cons
No option for taking lieu time with overtime or subtracting overtime when someone wants it paid off. Right now it's going into the system and subtracting it. Hours entered for overtime are a percentage of the number of hours worked in a day rather than listing worked 45 minutes overtime it's .7--- confusing for staff

Rating breakdown

Likelihood to recommend: 9/10

Pros
Good system when it was offered for free. Makes onboarding/offboarding easy with customized email reminders to make the experience seamless. Allows a company to have important information in one spot. Also great for tracking vacation and time-off requests.

Cons
No longer offered for free. Great for small to medium sized companies, but I wouldn't recommend it for a larger company. There are comparable options out there.

Rating breakdown

Likelihood to recommend: 7/10

Pros
Ease of use, Developers and supports is very open to making changes, improvements. All HR info in one spot. everyone has access

Cons
Needs an APP for employees to access with more ease. Still some weird quirks that need to be ironed out. some things are unprintable, emails sometimes don't go out.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Ease of use, many features and many new features being added. I appreciate having the ability to express our needs and see them implemented.

Cons
some reporting is missing (birthdates) and no org chart, 360 performance ability would be great also

Rating breakdown

Likelihood to recommend: 10/10

Pros
We're able to give feedback on improvements, and we can see the impact of our feedback quickly. If we ask for a certain button, it will be worked on and added.

Cons
There are some functionalities that are still missing, but I really appreciate that our customer success representative keeps us abreast of what they're working on and timelines for when these functionalities will be added.

Rating breakdown

Pros
- clean and easy to use as a user or admin - employee "self serve" or "self enrolment" options to enter their own info - integrates seamlessly with benefits provider - mobile-friendly

Rating breakdown

Likelihood to recommend: 8/10

Pros
- As a department head, it's easy to manage staff - Staff find the interface simple to use - Integration into calendars is very useful

Cons
- For some reason, my login sessions never last past a single use.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Ease of use, great features, FREE, fantastic customer support, listens to suggestions, and when they don't have a solution, they always have another suggestion of where to follow.

Cons
I would really love an app to offer for my employees to request time off to make things easier on the go.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It's easy to use. Updates and new features are proposed on a real regularly basis. Custumer support is great. Design is lean and effective!

Cons
As is a new product, some features are missing, but since I started working with Collage a lot of the missing features have been developed or are in their backlog. Collage team is also really interested in our feedback.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Onboarding new employees and updating policy changes are very easy, and the process is documented so I always know where we're at. I like that it's easy to add benefits packages, and customize our business needs with those packages. It seems very efficient, which is helpful because we don't have lots of time to navigate cumbersome steps.

Cons
I wish it synched with payroll software. Keeping two sets of employee profiles doesn't make sense. I wish it was easier to add onboarding steps and customize the welcome email for new hires to align with our branding.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Simple, clean design with the features that we need. Less complicated and easier to use than other similar products such as Bamboo HR. Customer service is generally prompt and I can see that updates and improvements are being made. The price is right as well!

Cons
I've experienced a couple bugs, some of which I'm still waiting to get fixed. A few features such as the calendar function don't work well with our cloud environment and some other features like the time off policy and PTO calendar editing permissions are a little inflexible for our needs but we have found workarounds.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It's free and easy to use. It pulls basic reports that you need at the moment and it's better than maintaining data in Google spreadsheets, however there is so much more that you should be able to do with the tool.

Cons
It could have so many more functionalities, starting with compensation history. Also another huge downer is the fact that you cannot have different access levels to the information. IE direct managers should be able to look at their team's info.

Rating breakdown

Likelihood to recommend: 5/10

Pros
Simple to use. Good value for money, Canadian product! Unlike the competition no upfront fees to implement. Support staff very friend and helpful.

Cons
Missing the ability to do more customization which I think most client in a regulated industry would require.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Time saving - my employees were always asking, how many vacation days, how many sick days, do I have an lieu time.. our old system was one of having an excel sheet for each employee, now they just log in , check their own data, apply for time and it comes to my inbox for approval - as well as the CEO's... it is great. We just started using it, so haven't been able to utilize all of its abilities.

Cons
have no cons, everything seems to work fine.

Rating breakdown

Likelihood to recommend: 8/10