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CompensationXL

Flexible, Affordable, Compensation Planning Automation

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(5)

CompensationXL Reviews

Overall rating

4.8

/5

30

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.29/10

Reviews by rating

Pros and cons

The customer service level provided is excellent and very responsive, I couldn't have asked for a better Technical Lead than who we have.
We haven't used CompensationXL to its fullest capability probably but whenever I called with challenges or issues, my reps were responsive, helpful and supported me in getting the job done.
We were able to customize the reporting so our award approval process is very quick to complete. In addition, the customer service received from our account rep was always very timely and informative.
The obvious worst part about CompXL is the user interface, which is.
The most obnoxious part is the uploading of employee data since I generally have many small, one-off adjustments to make that add up. You have to import it instead of tweaking it within the system.
My only complaint is that the software runs slowly when using the online version of the workbook and when refreshing pages/moving between pages in the application.
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30 reviews

Recommended

MM
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Michael M.

Investment Management, 201-500 employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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OUtstanding

Reviewed 5 years ago

Great overall experience. Prior to CompXL we had a very labor intensive process using excel files that would be altered by users causing significant administration issues. CompXL provided a framework and functionality to control the data and user interface eliminating the ability for users to to alter sheets.

Pros

Great product. We use excel to a great extent and CompXL allows to leverage excel to manage our compensation information and processes in a very effective customized solution for compensation management.

Cons

I have yet to be dissatisfied. The software has been excellent and delivered as sold and beyond.

KS
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Kathy S.

Consumer Goods, 1,001-5,000 employees

Used other for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Flexible software, responsive team to work with

Reviewed 4 years ago

We implemented the software as a temporary solution last year while we determine if/when we'll implement a full HCM that includes compensation. It replaced a system that was extremely difficult to use, lacked flexibility, and took 4-5 hours to refresh reports with a significantly manual process. CompXL gave us exactly what we needed at a reasonable price. This was our first attempt at implementing...

Pros

The flexibility of the software to do most of what we needed. We were able to customize the reporting so our award approval process is very quick to complete. In addition, the customer service received from our account rep was always very timely and informative.

Cons

The slowness. When using the software, it was slow to refresh the pages, sometimes taking up to 10 seconds or a little more to refresh.

Vendor response

Thanks for the valuable feedback. Per your comments about latency, we redesigned the home page so that it now has pagination to improve the page load time when viewing a large number of budget groups from the company level. We also doubled the memory on each of the data base servers so that even during peak usage season, the interface will respond promptly.

RA
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Rebekah A.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Drastically cut down transaction time; New reports function invaluable

Reviewed 7 years ago
Pros

This is my second compensation year using CompXL. After the initial year of implementation, the software cut down my year-end compensation process drastically. In previous years, I would be at the office until 10pm every night for weeks on end and would be meticulously searching for file linkage errors and missed updates. The worst part about distributing Excel files to each of your department leaders...

Cons

The most obnoxious part is the uploading of employee data since I generally have many small, one-off adjustments to make that add up. You have to import it instead of tweaking it within the system. The obvious worst part about CompXL is the user interface, which is...very excel-like. This isn't going to be like logging into ADP, or Ultipro, or SuccessFactors to do your compensation process. But what it lacks in the modern widget-designed HRIS, it makes up in functionality. You can do a LOT more in this program than you can in any of those programs, because you are basically only limited to the limitations of Excel--which are few.

KL
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Kathy L.

1,001-5,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product/Great Service

Reviewed 7 years ago

This has been a very positive experience for my company. I was looking for a tool that would eliminate the manual slicing & dicing of spreadsheets and CompXL was able to provide a product to accomplish this. This tool is now sued for several different processes (Performance Management Ratings, Bonus, Merit) down to providing communication statements to employees for incentives and increases. The support we receive is outstanding. Matt is extremely flexible and supportive of our needs. If you are looking for ways to streamline processes for annual cycles and you cannot afford to purchase other more expensive systems, then this is a great option. Affordable and easy to use.

Pros

Ease of use.

Cons

Would love to eliminate the export and import process and allow managers to enter directly in the system.

TE
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Tricia E.

Utilities, 5,001-10,000 employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CompXL is a Lifesaver

Reviewed 4 years ago

We went to the CompXL team with very little time to implement this program for use during the annual compensation process. The team assured me that they could have this up in running with plenty of time to test and implement. The team was completely right about the implementation. We were successful that year that we stayed another two years after the initial implementation. I would suggest this software to any company that needs a simple system, low cost, and fully supported. Great system!

Pros

* The software was very simplistic and easy for our manager population to complete a Compensation process * If there were kinks or fixes to be made, we got immediate service to get issues resolved * Programmers were very knowledgeable of the software and very responsive * The program was easy to implement in a limited time

Cons

* The system looks so much like excel that the users wanted it to act exactly like excel.

AK
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Ashley K.

Legal Services, 1,001-5,000 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool if you want to customize

Reviewed 2 years ago

Had a great experience my first year. Worked through a few bumps, which was to be expected, and am excited to continue to perfect it each year.

Pros

The customizable features. I didn't think we would find a tool that met all of our unique needs. Also, [SENSITIVE CONTENT HIDDEN], our rep at the company, was there anytime we needed him.

Cons

There are a few things that we set up that I think I would change for the next cycle. But it was more because we were trying to get a little too complicated with it when we could have simplified the process on our end a little more.

MD
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Myra D.

Pharmaceuticals, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Why we have been a client for so long

Reviewed 4 years ago

Our business model has changed throughout the years, and this product adapts and continues to provide the functionality we need. It has been a very positive experience for our organization. I highly recommend it.

Pros

It is very user friendly as well as flexible. We have great support and customer service experience. We have seen this platform grow through the years only to keep becoming better and better. Our organization has multiple uses for this product and it fits our current needs like a glove.

Cons

I can't think of any aspect of this solution that I don't like.

MJ
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MARY JO S.

Research, 501-1,000 employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Customer from 2009 to 2015 with former company and implemented with new employer.

Reviewed 6 years ago
Pros

Ease of use for managers and administrators, several report options, data dump very useful for administrators when reviewing overall increase information, and pdf statement printing.

Cons

Cannot have managers in approval process more than once. All employee increases must be recommended by their direct manager and approved by their Research Unit Leaders. RU Leaders report to the VP and the VPs have direct reports, so the straight line approval process in CompXL does not accommodate our "circular approval" requirements.

DS
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Deanna S.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very easy to use, real-time updates makes it easy to adjust tool based on business needs

Reviewed 7 years ago

Overall, I really like the compensation tool and would recommend to others. Last year we used the tool for salary and bonus planning and this year we've added our Long Term Incentive planning to the tool. Ideally, I wish we would have synced up the data elements between the two planning periods for ease of using the same fields, nomenclature to allow for easier reporting, but I'll know that for next...

Pros

No pros were added to this review

Cons

No cons were added to this review

JK
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Jacquie K.

Consumer Goods, 5,001-10,000 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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AMAZING Customer Service & Client Support

Reviewed 4 years ago

Our Client Support is absolutely outstanding! Very fast responses and always a solution during those times of year where time is of the essence!

Pros

It is extremely flexible. The system can meet very specific business needs and requirements

Cons

The Admin side is a bit complicated, however, HCR is great at enhancing admin features and taking feedback for enhancements

MH
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Michael H.

Legal Services, 501-1,000 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Consultant's review of CompXL

Reviewed 4 years ago

My overall experience is positive with the software. Even when I have a difficult time figuring something out, the support folks with whom I have dealt have been very helpful and friendly, so I don't hesitate to reach out with questions. Customer support, who has been my contact lately, has been great.

Pros

It is very easy for our users to understand and employ.

Cons

There isn't really a thing that I don't like about the software. It is probably just me, but as the administrator, I find that some things are less intuitive when I need to make global changes to the system.

SH
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Stacy H.

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Our merit increase and bonus processing was streamlined and managers found it easy to use.

Reviewed 7 years ago

Pros - CompXL is an excel-based tool that our managers found intuitive when setting merit pay or processing bonus payouts and our compensation team could easily aggregate and load into our HRIS. Cons - Separate stand alone tool. We have used the tool for over 7 years with excellent technical support and beneficial enhancements that kept pace with our compensation needs.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Stacy, Its been our pleasure serving you and the team at Premier. One small clarification for the sake of review readers: From a technical perspective CompXL is an EXCEL COMPATIBLE tool which is built on enterprise grade .NET platform and leveraging a SQL database with hosting on premise or in the cloud. "Excel Based" has different implications to technical folks as there are some solutions which are literally built using the excel software framework plus vba/etc. CompXL is not technically speaking, EXCEL BASED. End clarification :-) Thanks for chiming in on your satisfaction with the product and our team.

JR
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Jill R.

Consumer Goods, 1,001-5,000 employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great software for salary planning!

Reviewed 4 years ago

Great experience

Pros

We have used the software for 4 yrs now for salary planning and have found it to be really versatile and customizable. Their customer support is great.

Cons

Complex customizations require a lot of detailed testing on the part of the client.

MT
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Marsha T.

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  • Value for money
  • Ease of use
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Great customer support!

Reviewed 6 years ago

This was my second year using CompensationXL and the staff supporting me at HCR is great. We use the software not only for year-end salary planning and awarding but for housing our complex global market structure as well. We haven't yet migrated to the most recent release and HCR continues to support us and help resolve whatever issues we faced this year which was mostly user error! When we needed...

Pros

No pros were added to this review

Cons

No cons were added to this review

LC
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LeAnn C.

Legal Services, 1,001-5,000 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Happy First Time User

Reviewed 2 years ago

As with any implementation there are always last minute hiccups, but our Account Lead, [SENSITIVE CONTENT HIDDEN] was very responsive. Thank you for answering questions in an extremely timely manner!!!

Pros

The CompXL system allowed us to go from dividing 50+ spreadsheets to having one platform to capture our leaders recommended adjustments with supporting reasons.

Cons

We would like to have the ability to sort as we previously did in Excel.

SB
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Sandy B.

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Overall Rating
  • Value for money
  • Ease of use
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OpenText Implementation of CompXL

Reviewed 10 years ago

I'd recommend the solution for small-mid size companies and even larger companies that continue to rely on Excel based processing for ad hoc reviews/programs - as this solution can significantly reduce the efforts in cutting & consolidating workbooks - along with a secure process for uploading & downloading. Easy to use and well-supported from a customer support perspective make it a win.

Pros

Quick implementation time, easy to support with few resources required, and greatly reduces the administrative effort. Snappy little tool that was well received by end users.

Cons

Not really able to interface with large enterprise apps but the exports and reports make for easy workarounds.

mN
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michelle N.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
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Best used by companies with more than 200 employees

Reviewed 12 years ago

For HR and compensation teams of companies with 200 or more employees, CXL offers a lot of perks. The one I found most appealing was the personal service that comes with the software solution. For example, Davis says that when a company signs on, an HRC/CXL team member is assigned to them and will handle all of their needs. A company does not have to deal with multiple people – as might be the case with bigger compensation solution providers. Full review at http://www.getapp.com/blog/compensationxl-review-a-flexible-and-affordable-alternative-to-painful-compensation-processes/

Pros

I was impressed with the fact that CXL will comport to the processes of the company rather than the other way around.

Cons

not for companies with less than 200 employees

LF
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Lorna F.

Medical Devices, 201-500 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review of CompXL

Reviewed a year ago

Very positive and a wonderful support team. [SENSITIVE CONTENT] is a pleasure to work with and very supportive and timely in acting on my requests.

Pros

The ease of use - very simple and I am able to use and mirror my current compensation excel worksheet that I'm familiar with. It is flexible and very affordable.

Cons

I really don't have anything to say that I dislike about the product. My experience has been great overall!

SS
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Susan S.

Medical Devices, 201-500 employees

Used other for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to implement and user friendly

Reviewed 3 years ago

Easy to implement; implementation partner was very collaborative. No bugs. Comp planning process went very smoothly. Upload into financial planning was a snap.

Pros

Ease of use for our managers who were used to excel functionality

Cons

Could not open directly on google drive without breaking the protected views.

MA
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Melissa A.

Food & Beverages, 10,001+ employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Choose CompensationXL

Reviewed 4 years ago

CompensationXL is a great tool and I would recommend to anyone seeking an alternative to an HCM.

Pros

CompensationXL is a great alternative to an HCM. It is highly configurable and intuitive, even for those Managers who aren't tech savvy.

Cons

CompensationXL was such a great alternative, I don't have any Cons to mention.

CB
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Carrie B.

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Top-notch product & service!

Reviewed 7 years ago

I had been looking for a product for years that could move our excel-based comp sheets online and my prayers were answered! CompXL has met all of our needs and quite frankly might be the most-exciting single product I use as an HR professional. It is relatively easy to use and meets all of our needs. Matt Davis has been awesome to work with and has provided top-notch customer service every single set of the way. He is always extremely responsive and there for me when I need him, and in particular when I need his support the most when deadlines are closing in. Great, great, product that I highly recommend!

Pros

No pros were added to this review

Cons

No cons were added to this review

MA
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Mark A.

Review source

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Enables managers to make strategic pay and performance decisions

Reviewed 7 years ago

My organization has used CompXL for our annual performance review since 2009. Application has tools empowering managers to make sound decisions regarding pay, performance and budget. Managers find CompXL easy to use and appreciate the analytical reports available to them with just a "click". We actually have managers eager to use CompXL each review cycle. Prior to CompXL the annual review process was a tedious paper pushing exercise -- now much more attention is focused on how to allocate review budget in a way which ties pay to performance.

Pros

No pros were added to this review

Cons

No cons were added to this review

JG
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John G.

Computer Software, 501-1,000 employees

Used other for less than 6 months

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  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It truly is as flexible as Excel

Reviewed 2 years ago
Pros

-Fantastic support from the implementation team -99.9% customizable -Comp statement feature saved us an enormous amount of time

Cons

This is not really a con if you take my advice here, but the fact that nearly everything is customizable and configurable makes for a more challenging implementation in terms of designing your comp planning workbook exactly how you want it. I strongly suggest planning for the full amount of implementation time that they suggest and not trying to rush it.

Vendor response

Thanks for taking the time to leave a review, John! Glad you're happy with the product and service!

MA
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Michelle A.

Pharmaceuticals, 201-500 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product to help solve your complex comp. challanges

Reviewed 3 years ago
Pros

CompXL has allowed us to efficiently manage our annual compensation planning process and more!

Cons

Nothing to point out. The solution is easy to use and continues to upgrade with new features.

EG
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Elissa G.

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Overall Rating
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Great Product, Easy to Implement and Even Easier to Use.

Reviewed 7 years ago

CompXL saved our department hours of slicing and dicing spreadsheets, managing email approvals and workflow. Our end users found the system intuitive and easy to navigate. I appreciate the total flexibility of the system allowing us to utilize CompXL for many different and varied processes. The Implementation was fast and easy and customer support was superior.

Pros

No pros were added to this review

Cons

No cons were added to this review