Connecteam Reviews - Page 4

I like the ease of use of the platform.

Lack of offline availability for bad signal areas

Thank you so much for recommending Connecteam! We agree 100% that offline capabilities are a must-have for Connecteam, and it's on our roadmap to add it, so stay tuned for future updates on that matter :) Thanks again for your review!

I like that features communication, task management, time clock, forms, etc. all in one place. There are other programs that have some of the features but I have not seen anything else that combines it all in one.

I dislike the way that features were packaged. When I first upgraded from the free version I thought I was buying all of the functionality and then I found out that I had to buy different packages, which was disappointing because it was already pricy.

Thanks, Chandra! Yes, you're correct! No other app/platform out there provides so many solutions in one place :) The way the pricing is structured is actually the best way for you to pay only for what you need :) We have 3 Hubs, prices range from $0.5/user/month to $3.6/user/month, so even if you buy the 3 highest tier plans in each Hub, your price per user per month for everything you get...

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The software is easy to use, even for those who are not tech savvy. We have a couple employees who do not do computer stuff and they are able to view updates and chats on the mobile ap. There is so much more to this than first expected and all has been good so far. We are just starting to use the Task Management feature which is going to be a game changer for us with making communication seamless between our field techs and our in-office sales and retail people. We have not trialed the syncing between Google Calendar with job assignments but hope to soon and from the demos, it appears it will stream-line our processes.

Haven't found anything yet, hopefully I won't even need to update this review section!

Thanks for the amazing review Jessica! We're looking forward to see you make the most of Connecteam!

I love that I can easily view my entire staff's schedule, approve vacation, export timesheets for payroll for a specified pay period, and set up daily reports for my staff to fill out using the workflow option. I also love that I can see specifically which employees read updates.

I honestly don't have any complaints about the app. I feel that it is EXTREMELY user friendly!

WOW! Thank you so much for this amazing review! We're super happy to hear you love using your Connecteam platform! There's a lot more coming up very soon so make sure to stay tuned for all upcoming announcements! Thanks again for taking the time to review us :)

It was the best idea I could have ever had! I've been looking for ways to organize my workflow and Connecteam allows me to do so in a way that is convenient and visual. I can keep track of tasks I need to accomplish, and have the ability to view my project status in a very user friendly way.From one MSP to another, I highly recommend Connecteam.

I did not encounter a negative situation, in general I evaluate it positively enough.

Thank you so much for your amazing review, Annie!

Connecteam has been an incredible tool, used daily by our team for the last 2 years. I'm so impressed with the technology and growth, and we're grateful to have been one of their earliest adopters. Connecteam makes scheduling and payments such a breeze! The time clock functionality, internal messaging, and calendar views in Desktop AND mobile allowed me to coordinate with my fully remote 24/7 team anywhere, anytime.

Zero complaints. A few times there were some glitches or outages, expected with growth & tech, and Connecteam was always so quick to resolve them!

Thank you for being a significant part of our journey! We highly appreciate you sticking with us through the highs and the lows, and we can promise you we have amazing plans for the product looking forward :)

This product was recommended to us by another respected business in our field that uses many features of Connecteams. Since purchasing this product we have continued to see its value and new ways to use it to make us a better functioning team. Team members find it intuitive and our Admin team enjoy having so many functions all in one place.

No real cons just wish it would have even more capability options so I need to use less applications when running our small business.

Thank you so much! That's so great to hear :) As the largest all-in-one employee management platform, with 20 different products all in one place (i.e. time tracking, scheduling, forms, chat, updates, recognition, time off, courses, tasks, phonebook, knowledge base, and more), we would love to know what's missing for you :) My name is Chen and I'm from Connecteam's product team, can you please email me directly at chen@connecteam.com so we can connect? I would love to hear more :) Thank you :)

Super user friendly. Has an immense amount of features compared to other software. I love their attention to detail. They have literally thought of everything!!

I have mentioned to some of the staff that I have employees with different job roles that have different pay rates. There is no feature for me to enter the same employee but with a different job role/pay rate. It is only one job so for that one I am unable to use the software. A real shame. Hopefully this will be added soon.

Thank you so much for your feedback! We're happy you find Connecteam to be easy to use and with the capabilities that help you better run your business :) You can definitely have different jobs for employees to use on their day-to-day, but you're right that there's no pay rate per job at the moment (only per employee), although you'll be happy to know that's coming within the next few months as part of a big update we're working on :) Thanks again for your review and recommendation!

I REALLY like Connecteam. I had tried quite a few programs before settling on it and it is by far the best value option I've tried. We use it for employee checklists and as a knowledge directory, all our timesheets are completed in it and we use the chat function to communicate job updates. I'm still developing our processes to suit it but I can see it doing much much more. Great program.

I don't like how you can only access the admin console on a PC but I understand it's a program designed for use on phones and ipads.

Thank you SO much Nikki! We appreciate you taking the time to write this amazing review and share how you utilize Connecteam in your company. Please note that with the app's Admin Tab you can manage users and admins, view app's activity, send updates, manage the schedule and time clock, and operate all checklists entries. All directly from your phone!

We still use it daily. I can see what all my employees are doing on a job

it was a bit pricy when you have 25 or more people, and if you do not access all the features its a waste of money

Thanks for your feedback! If you have 25 users, in any software in the world you'll pay at least $3/user/month for the most basic package, and in most cases, just to do 1 or 2 main things, like time tracking and scheduling, for example. With Connecteam, you have access to more features for a much lower price, with the flexibility to actually pay only for what you need. Let's take a closer look: Our...

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East to use, all-in-one solution to several problems we faced relating to our communication issues within our team.

We are working with staff with different ability levels regarding technology or mobile application use. However, this is no fault of Connecteam but a part of our implementation process.

Thank you so much! It's great to hear Connecteam massively benefits your business' communications and operations :) We have gathered so many great case studies of how to implement Connecteam, even with less tech-oriented teams, and we're happy to share that information with our clients. Make sure to book an implementation session with your account manager to explore some best practices that may work for you :) You can contact us on the live chat or at support@connecteam.com. Thank you :)

When choosing any service-provide, customer service is one of our most important criteria. We've been extremely impressed by Connecteam's online support team. They are always super professional, responsive, knowledgeable, patient, friendly, and thorough. And they reply literally within minutes! Or get back to you via email within a matter of hours. This is highly unusual, but especially given the very reasonable cost.

I think the Updates function is a bit clunky, and simple features like adding emojis or scheduling send time don't come with our subscription.

Thank you so much for your warm feedback! We are working hard on building the best customer support team on the planet :) Your kind of feedback helps us understand we're on track! Thank you again for the amazing review :)

This product makes it very easy to keep track of employees time as well as the time spent on specific tasks and how many pieces were made. It is very easy to clock in and out for breaks and lunch time. This makes it simple to do no matter where you are located in our various warehouses. Tracking time spent on specific jobs helps us to make better decisions when evaluating the cost of production. There is a geo tracking feature that lets you know if your employees are at work when they clock in or out. The weekly time sheets are very easy to work with and always available to see for all of the employees. This is the Best Customer Support group I have had the pleasure of working with when I had any questions.

This system depends on all of the employees having a cell phone with good reception , and remembering to clock in and out when they change jobs. This improves with practice and there is always an option to make changes that require an administrative approval so accurate information is what is recorded. It is a great system for our business.

Thank you so much for this amazing review Kathy! Super happy to hear Connecteam works great for your business! We have amazing time clock capabilities coming your way, so make sure to look out for our next announcements :)

Connecteam is very easy to use, even if you do not have any technical background. A lot of new features have been added since our company have started to use Connecteam and they have been very helpful.

The restrictions with company plans, the extra clicking to get to certain features.

Thank you so much for recommending Connecteam, Shikel! We never stop developing and improving the platform, so there's always something to look forward to with Connecteam :) Thanks again for your 10/10 review :)

Connecteam is perfect for small or large companies to help run everything within your company.Works brilliant for us at B&F Construction Ltd running multiple employees and booking their jobs in for them to see on their mobile PDA's They can except jobs on the connecteam app and can see all documents needed to work with us.

Least, only one thing i have found a problem is not seeing employees absences on the monthly planner, because of this the admin make mistakes and book people in when they should be off.

Thank you so much, Paul! Approved absences always show on all schedules completely automatically so you get a conflict if trying to book someone on their day off. Can you please email me at chen@connecteam.com so we can take a look at that together? Thanks!!

Time Tracking: Connecteam offers an easy-to-use time tracking feature that allows employees to clock in and out of their shifts with just a few taps on their smartphones. This feature also allows managers to monitor employee attendance and track their work hours.Connecteam's mobile app is user-friendly and allows employees to access all of the software's features from their smartphones.

Cost: Connecteam is a paid software, so businesses will need to budget for its cost. Depending on the size of the business and the features needed, the cost may be higher than other workforce management options.

Thank you for recommending Connecteam!

I love how I can track accountability within my team and the communication. Gone are the days of people saying they weren't delivered information or that we didn't have things as management sorted properly. This platform literally changed how we run our business for the better. Everything in one place at our fingertips helping our management save many hours organizing schedules and logistics. SO HAPPY to have found you! And while we are growing knowing we can access this for free until we can afford it hit the happy chords in our small business owner hearts. We will happily upgrade and give you all our money when it's there to give!

Only thing so far is we can't put "holder" slots for shifts. Right now we are opening a new space and want to set the schedule up but don't know who will be working yet. Love to have a temp position thing to project future schedules with if possible.

Kirby, we love you too, seriously. Feedback like that really hit the motivation chord for us :) Supporting the small businesses out there is our mission, and knowing how much of a difference software like Connecteam can make to a small business (which is 100% the people behind it), is everything we aspire to do, so thank you! By the way, we do have a solution for what you're looking for within the schedule :) If you want, you can contact me personally at chen@connecteam.com and I'll be happy to walk you through it. Thanks again for your amazing review!

User friendly app, very easy to get on the app and get done what is needed. Great for time tracking and scheduling. Very easy to add or edit things when needed. Best product i've used since i have started my company.

Only con is the app has breakdowns i think maybe 2 times since i've had it. But it isn't long that the app is down, but that is technology. so no cons really at all

Thank you so much, Jonathan! We're over the moon about your review! It's great to hear you do much with your all-in-one app, and that your employees find it easy to use! Yes, we're experiencing hyper-growth as a company, and while that may be exciting and fun, this radical growth can also take its toll, like the short outage you've experienced. What I can assure you though, is that we know how much companies rely on Connecteam to run their day-to-day and do whatever it takes to meet the highest standards when it comes to security, data protection, and stability. Thanks again, you're awesome!

Very easy to use. Easy to integrate with the business. Our team loves it. Works perfectly. The features Connecteam has to offer, cover everything we need to build a well-organized team with many custom workflow process.

None. We didn't have any issues using Connecteam.

Terra, you're awesome! Thank you so much for this amazing feedback! You can't see from here, but we're blushing :)

The best option is that I can see the location of the check-in/out. Also, I receive a notification if someone didn't check-in/out.

The software is only for the team and there are no many options for the customers of the business.

Thanks Stanislav! We're excited to hear Connecteam helps you run your business's day to day easily and more efficiently! Our platform is for in-organizational use mainly, but if you have suggestions for us we'd be happy to know about it! Please reach out to us over email or the live chat :)

Connect team platform has been great for our small business. The job scheduling makes it easy for us to get a monthly view of who is working and allows us to click on each day and go into detail about what staff is doing during their shift.

Sometime GPS is a little finicky, but for the most part we have had no trouble.

Thank you so much for recommending Connecteam! The location feature in the time clock uses the native device's GPS, and its accuracy may be affected by multiple factors such as the weather, the device's location (e.g. open field vs. a city), the location of the GPS satellites in the sky, and more. That said, if you believe there's an issue, please get in touch with our technical support team at support@connecteam.com. Thanks!

I like that the high level items I need are intuitive to find, and the chat support is amazing.

I don't like not knowing the default settings when I signed up (like it defaults to employees accepting or declining shifts ugh). Settings like this are not easy to find, so I have to use the chat support all the time. Also, setting up users and user groups for chats still isn't super clear to me. I don't like being directed to watch a video about it. I have a gazillion other things to do, so I need it to be quick and easy.

Thank you for your review! Connecteam's platform replaces 6-7 different tools for a business, even more. It means there's plenty to customize, and each product in the platform has its own stand-alone capabilities. To understand the settings for a specific product, like the schedule, access the schedule's settings menu, where you can tweak it to your liking. The same goes for any other product, like...

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I love that we can send a message to them, and they answer quickly. They ask questions about the problem or issue I'm having and resolve it. If I am learning a different part of Connecteam, it has much information to see what I need to do; if not, I can ask them, and they will help us.

Right now, nothing. Before it was, users could not download their timesheets into Excel; only admins and owners could. I brought this to them, and now we have it. So at the moment, I have no Cons.