Connecteam Reviews - Page 5

Ease of use Accessibility Adaptability Integrations

It is a little on the pricey side, but for what you get, it really comes out to be worth it. We really use this system for almost everything. and every day they are adding new features. I do not have many complaints at this point.

Thank you so much for your amazing review, Adeela! In addition to our main promise of providing businesses with everything they need to manage their employees in one place, instead of purchasing multiple software, we see customer service as what really set the Connecteam experience apart from any other solution out there :) It's really great to know you find our support teams friendly and helpful :) Thank you so much!

With a mobile workforce we needed a system to reach everyone with ease. Connecteam delivered that and more.

Some additional customization options would be great, I would like the ability to customize breaks and be able to edit break times in the app. That being said, I imagine these features will be added soon because the Connecteam developers are always trying to improve their product.

Thanks for the review Daniel! You can definitely customize your breaks and edit their times for all employees right from your app as an admin! I'll make sure one of our team experts contacts you in regard. Thanks again for taking the time to review our product and services :)

The management features of course. Easy to maneuver, secure, makes hosting a lot easier for teamwork and offers flexibility.

- Limited integration- Limited Storage- No advanced features

Thanks for your review, Redley! The storage on Connecteam is only relevant to the knowledge base and can be even unlimited, depending on the selected plan. For the rest of the platform, it's unlimited. Is that what you were referring to? As for integrations - which integrations are you looking for that you couldn't find on Connecetam? Lastly, Connecteam packs the most advanced capabilities on the market. Which capabilities are you missing or couldn't find? Would love to get your opinion on that :) You can email me personally at chen@connecteam.com so we can connect and talk :) Thanks again for your review!

The set up was easy and things were straightforward. I like the flexibility it gives me to customize things.

I can't think of anything right now. It's working for me.

Thank you so much! We're so happy to hear you find Connecteam to be simple and easy to use :)

How easy it is to use as an admin and a user. My remote staff can use it without issues. Also the forms! this is critical for our business.

That It costs a lot of extra money per month for different features. I would love to be able to attach media to my updates sometimes. But it is not worth the price for us to have that feature.

Thank you so much for recommending Connecteam! We're happy to hear Connecteam has become essential to your business operation. Upgrading your Communications Hub also includes new capabilities and features not only in Updates, but also in Chat, Surveys, Directory, Knowledge Base, and Events! That said, if it's still too much for you, please contact me at chen@connecteam.com and I'll try to help as much as I can :) Thank you!

We initially did a trial of this software with our staff. They loved it and begged us to continue with it. It is so easy, and allows for a great tool to manage time and make payroll reports fast.

The one feature that would make this software even better would be the ability to export payroll time into straight hours vs the hour. minutes that it comes out in even though it reports the minutes after a decimal (for example 90 minutes is reported as 1.30 instead of 1.5 hrs)

Thank you, Karrie! We're happy you find Connecteam useful and user-friendly for your team :) The capability you're looking for regarding the timesheets export format already exists :) All you need to do is change the format in your time clock's settings menu. It's under the General tab, all the way down to "Timesheet & payroll export format". Change it from Decimal to Time, save changes, and you're all set. If you need assistance, you can contact me directly on my personal email at chen@connecteam.com Thanks! (And if that worked, we'd love to get a 10/10 review from you )

There were a lot of features within the entire platform

Complicated pricing tier, Might be expensive for smaller companies

Thank you so much, Kelvin! It's great to read this kind of feedback from an experienced user of scheduling software. Connecteam's pricing is unlike any other, with the ability to only pay for what you need and not for features you won't use, and with our fixed prices for the first 50 users, it's almost unbeatable :) That said, as there are multiple options to select from it might get confusing for some, and we're definitely working on simplifying it so it's easier to understand. Thanks again for your awesome feedback, and if you have any suggestions you'd like to share from your experience, we'd be more than happy to connect :) You can reach out to us at product@connecteam.com Thanks again, Kelvin!

Lots of good functions and pretty easy to use

Nothing specific that I don't like about the app

Thank you for recommending Connecteam!

Connecteam customer services team is very helpful and responds to request quickly. Also, I like the look and ease of use. My staff really appreciate that.

We encountered a few bugs, mainly due to newly added features.

WOW Brian! Thank you so much for taking the time to write this amazing review! Your feedback is truly golden. We are adding tons of new features and capabilities requested by our customers in a higher pace than ever before, which may cause some growing pains. But we're on top it to smooth your user experience! Thanks again :)

I love the support team, they respond quickly and resolve my issues in minutes...I have LOTS of questions and they always get me back on track when I am stuck.

I wish that I could add number fields together in the forms.

Thanks for the review, Scott! It's great to hear you're happy with Connecteam! We'd love to better understand your feedback about the forms feature! Can you please write to us at product@connecteam.com so our product team can review your suggestion? Thank you so much! :)

Connecteam is one of the best apps for team communication especially when working remotely. Its interface is intuitive and easy to navigate. It helps in productivity and organizing my work, and track tasks more efficiently. I can recommend it to anyone.

The app using too much RAM for desktops which I don't like but otherwise I like the software.

Thank you so much, Khothatso! We're not sure about using too much RAM on your browser, so feel free to connect with us at support@connecteam.com if you'd like us to take a look at that for you :) Thanks!

Love the help/support chat! So convenient and you get responses so fast! Has everything I am needing and more affordable then 4 apps I am currently using.

Offer customization in the color themes or ability to upload more custom banners to make it feel as if it is truly your business app. Customize banners for each group will be nice!

Thanks for the awesome review Lee! It's amazing to hear you can do more with Connecteam than with 4 other different apps! That's what we aim for! Looking forward to see you scale with Connecteam :)

Folks can clock in/out without having to go to the church office to the timeclock. Plus, as a small business, we actually got the service for free (until we go over 10 employees on the clock).

I needed to ask for some help in setting some of it up, but my support person was just amazing during our Zoom call!!!

Thank you so much, Maria! We're happy you find Connecteam to be useful, easy to use with great support, and cost-free for your small team :)

Connecteam is an all-in-one application that gives staff the power to access and do so much at once on their mobile be it clocking in, checking directories or sending messages and so much more. The setup process is so easy and flexible supporting not just a mobile smartphone but also quick to use on laptops and other devices.

One of the cons of connecteam for me is the fact that you get charged when sending a text message through the number on the directory list.

Thank you so much for your amazing review, Saheed! When sending a text message from the Directory, it uses the text messages app on your device (it still uses SMS), which is exactly why we have the Chat function :) Using the chat is directly from the Connecteam app and does not use SMS, which makes it completely free and MUCH more capable and fun to use! Thank you again, Saheed, for being AWESOME and sharing your positive review about Connecteam :)

I absolutely love it all, each feature is amazingly simple but very productive! My staff love it too I feel it is double sided!

There is absolutely no cons in my opinion

Thank you so much for your review, Sarah! One of our main goals is to allow SMBs to use Connecteam as a long-term solution, with capabilities and features that you can simply add to your app with the click of a button, and with pricing plans to match :) Getting this recognition from you is really awesome and makes us all smile :) Thanks again for being amazing!

Honestly, the atmosphere. The ability to use GIFs and emojis really kept our team engaged. The colors always kept everything lively and not dull. Our team makes students say cheese for a living and we wanted to provide them with a platform representing their characteristics.

There were a couple of Glitches where I'd post a schedule and it would not load. I ended up having to refresh and repost all information.

Thank you so much for recommending Connecteam! We are super happy to know that you were able to create an engaging work environment for your team that's both productive and fun :)

The ability to see who's scheduled with me for a particular gig

The chat section is a bit kludgy. It should be easier to create and maintain groups.

Thank you so much! We're glad to hear Connecteam makes your day-to-day easier and more simple :) As for managing group chats, we have the manual way which is similar to any other chat app, by selecting group participants manually. But what really sets us apart is the ability to manage chat groups automatically using our Smart Groups feature, which will add and remove users automatically based on...

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This app is extremely easy to use and has some really great features, even on the most basic plan!

My only complaint as of right now is the reliability of the GPS coordinates, which is something I was just told will no longer be a problem with the new update that's soon to release.

Thanks a lot Bonnie! We'll always continue to make the product better and better, you can count on that! Also - that big update is already available for your team :)

It's a good combination for us between scheduling and team communication. I'm easily able to look over multiple user details and communicate with them about it. I also like how we can add custom fields to many of the categorizing features that work for our business and industry.

Currently we wish to be able to move our Onboarding material into Courses but it's only able to be moved to custom folders. This may just be due to how our Onboarding materials are currently setup. Otherwise, I have no complaints.

Thank you for your review! Some objects can't be migrated to other components in the platform, but we can try and take a closer look at that. Please email me at chen@connecteam.com so I can take a closer look at that for you :) Thanks!

This software keeps all my employees connected with me and the other members of their team. Connecteam is a great tool for managing workflows, time management, and communication among several different teams.

I wish I had the ability to schedule future posts (such as birthday wishes or scheduled updates) without having to upgrade to the next plan. I lead too small of a team to justify upgrading to the higher plan but definitely miss out on the ability to utilize the more advanced features. I also believe that allowing admins to be able to manually input availability would be helpful as our scheduling manager finds it easier to run availability through her rather than having them input it themselves.

Thanks for the amazing review Jeffrey! The ability for admins to add unavailabilities for users is already available! You can access you schedule actions menu to add it :) Thanks again for being so awesome!

Connecteam allows us to instantly communicate with any employee, or group of employees, rather than sending out a company-wide email and hoping that everyone gets the message.

Sometimes the functionality doesn't always seem intuitive to me, but the instant help chat support team are able to help me accomplish my objectives.

Thank you so much for your review and recommendation! Connecteam is not just an app, it's an entire platform that has more than 20 different products that can either stand alone or work together seamlessly. It's perfectly natural to implement the platform in bits according to your business needs, so it makes perfect sense that you still have some things to discover :) Our success team is here to better understand your current and future needs, and help you find the best solutions we offer :) Feel free to contact us whenever you need to, or book a training session with your success manager to discover new capabilities and features that might be useful. Thanks again for the warm recommendation!

Connecteam provides me with all the "people" management tools I need to keep my small business functional and on the GO! They also care about the small businesses and their new pricing structure for businesses < 10 employees in actually unbelievable and unprecedented in my eyes!

Would like if it provided a Payroll Processing Option or Partner that pulls from the captured time.

Thank you so much, Warren! Yes, it is unbelievable and unprecedented! Everything we've done in the past years and all the support we received from loyal customers like yourself led to this point, where we can bring Connecteam to small businesses in all its glory with the most advanced tools and technology, ENTIRELY FREE! It's really great to get this appreciation from you :) As for Payroll solutions, we're working on awesome stuff :) Stay tuned!

The fact that payroll and keeping track of time off has become 10x easier is enough for me to recommend Connect Team to everyone! The integrations make running payroll so quick and seamless compared to the previous time clock we were using. There are so many benefits to this software and our employees love how easy it is and how many resources there are.

The plans can be hard to figure out at first. It took us a few times of upgrading to figure out exactly what we need and want. I do wish some of the features were available on most of the plans.

Thank you so much for your awesome review, Caitlin! We're glad to hear you run a smoother payroll process with Connecteam, and that your employees love having everything they need for work in 1 app on their mobile phones :) Thank you :)