Connecteam Reviews - Page 6

I use Connecteam daily for myself, and bi-weekly to do payroll for my teaching studio. It is simple to use and easy to learn. I really appreciate the ease in what can be a complicated job. Thanks!

I have no complaints. Everything that I use this for is easy. Leaving this review is the most complicated thing that it has asked me to do. :-D

Thank you so much! It's great to hear Connecteam makes your day-to-day simple, easy, and more efficient :) We appreciate you taking the time to write this review, it really helps! Thank you :)

The ease, the price, the functionality, the support, everything.

There were a few features that didn’t work on mobile, only on desktop. We are all mobile so that was a little challenging. But the support staff was always there to help!

Thank you so much for your review and for showing your support :) As an admin, some things, especially advanced setup or customization, require the "big screen" of a computer, and I believe that's what you meant when you said that some things weren't available on mobile :) No need to worry though, as we're constantly adding more and more capabilities to the admin tab in the mobile app, so stay tuned for upcoming app updates :) Thanks again for the awesome review!

Its friendly user interface and number of useful features are commendable

My only problem is the app crashing but it rarely happens so it is good.

Thank you so much for your review!! The last version of the app, 8.4.2, included stability improvements that fixed the rare crash issue. Can you please update your app and let us know if it happens again? You can also contact me directly at chen@connecteam.com Thank you! Chen

Customer support is great, ease of use for employee time tracking is helpful.

Having trouble with permissions on task management.

Thank you so much, Kristen! Being on the Small Business Plan you shouldn't have any limitations on your Task Manager. Can you please email me at chen@connecteam.com with more details? I'll be happy to take a look at that for you :) Thanks! Chen

Easy to use and help is always easy to find with positive patient people. Thank you

The timesheet feature doesnt sync with our payment software. This costs us money as we need to spend time doing it twice.

Thanks for your feedback! Under the Integrations section in the Time Clock's settings menu, there's an option to vote for the integrations you'd like to see next. Please place your vote to help push it forward :) Also, did you try to use the custom report option? You can highly adjust the timesheets, which can help with quickly importing them to your payroll software. Give it a go and let us know your thoughts :) Thanks!

So easy to use and the support and feedback are amazing. I had an idea in mind of how I wanted to communicate with my employees and when I found Connecteam it checked all of my boxes and exceeded my expectations for any software on the market.

There is a LOT. In a great way! But it was quite overwhelming to begin with but the team was always there to talk me through it!

Thank you so much, Nicole! We're so happy to hear that Connecteam helped with your new role and all the different challenges you had to take on :) You know you can always reach us out for any question or suggestion, we'll love to hear from you!

It’s easy to use and helps me manage my business so much better

No payroll to help calculate the accurate time from the time clock management

Thank you so much! If you use a Payroll provider you can import your timesheets to it from Connecteam either manually, with an automated report, or through an integration :) Let us know if you have any questions regarding that by contacting us at support@connecteam.com Thank you :)

Connectteam allows me as the employee engagement manager to keep up team morale by maximizing the Celebrations feature. Also, our Field Supervisor is able to track real time location and management of our equipment and our personnel. It's easy to use and having the mobile app keeps everyone moving along without having to be stuck at a desktop all day.

Nothing...the tool is perfect for our growing organization...actually excited to look into the other options we have not yet utilized.

WOW! Thank you so much for your amazing feedback! We're happy to hear Connecteam benefits your company and your role :) If you ever need more assistance, we're here to help! Don't hesitate to reach out at any time :) Thanks again!

Easy to use, customer service is great.

Expensive, and you have to keep upgrading if you want to do more

Thank you for your feedback, Dawn! Connecteam's pricing is the best in the business, as we're the only all-in-one platform that allows you to customize your pricing to your needs, starting from $0. Each of our hubs has a fixed price for the first 30 employees, so small businesses can scale confidently without reaching into their pockets every time they onboard a new team member. And the icing on the cake is the fact that within each hub you get 4-8 different products for that same price :) We would love more feedback on our pricing and what you think can be improved. Please email me in person at chen@connecteam.com for an immediate response :) Thank you!

Has many many features all in one place so you don't need multiple programs, but you can set up as much or as little as you have time for

I was hoping to get a little more use out of the tasks and workflow functions but it isn't as user friendly for recurring group tasks as I would like, the QB Online integration hasn't been very smooth.

Thanks for the kind review Anna! Our team would love to help you set up your workflows, recurring tasks and further understand why your QB integration has not been smooth sailing, as these processes are usually complete with ease :) Feel free to reach out to support@connecteam.com as we will be glad to give you a hand!

Connecteam is a software that is being used departmentally in the organization. It allows for members of veach department to internally communicate. What I like most about the software is that it is easy to use and also the customer support is always available. It has helped us to communicate with speed and at ease.

I am beyond satisfied with the sofware. It is reach in features and very affordable. I have no dislike for the product.

We use this application for managing volunteers. Volunteers can easily add their contributed hours with this application.

The newly added employees can't able to see the past posts. It would be better if they can see the last posts too!

Hi there Anand! Thanks for your feedback! New users can definitely see older posts if those were published to Smart Groups. When you create anything on Connecteam, the system asks you how you'd like to publish it. You can select the users you have RIGHT NOW in your account, or select a Smart Group which will include all current and future users that match that group's rules (you have the default "all users" group if you want everyone to see those posts). If you're not sure how to do that, you can contact our team via our live chat :) Thanks again!

The training provided by [SENSITIVE CONTENT HIDDEN] has been our best experience. The time tracking is useful as well.

The software itself requires me a little more searching for some components than I like such as reporting, but overall very useful.

Thanks for the feedback Mark! Being such a customizable, all-in-one platform, we can relate to your feedback that some things are located in settings menus and such. Would appreciate more feedback from you, so we'll make sure to contact you in regard :) Thanks again for taking the time to write your review!

Able to deploy messages to employees with no organizational mailbox. Arrange registrations to events and meetings. Get feedback surveys for trainings in the company. Great support team (especially Chen Shofar).

It would be great to be able to grant specific permissions to a manager in the organization to check out reports submitted by his employees. It would be very interactive to be able to reply back to a specific report submitted by employee - for example, if an employee report for safety incident, we would like to tell him/her that his report has been handled.

Hi Liran, thanks for the great feedback and for taking the time to offer some suggestions. We're constantly improving over here so stay tuned. Oh, and Chen says thanks :)

The view! We can see everything we need to see as admins in one place which helps keep us organized! We love that everything is colour coded for ease :)

It would be nice to be able to list multiple jobs under one shift as we are often split between admin, cleaning, and teaching time :)

Thank you for your feedback! It's great to hear you are more organized and efficient with Connecteam :) As for using more than one job during a shift, please note that users can switch between jobs when they're on the clock. Shifts in the schedule show what's planned while the time clock helps track the jobs that were actually done in the most precise way (for example, I may have been scheduled...

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You do get a free trial but also the basic plan you still have so many functions. It is easy access & phone app that works great.

I don't like that i can't go put in unavailable the employee can only do that. I would like that function & maybe it is something you get the more you pay but not from what I've been able to tell even on high package.

Thanks for the feedback Sarah! Happy that Connecteam works well for you! Creating an affordable, all-in-one solution that's both highly capable and easy to use is WHAT WE DO! As for your feedback, we're passing it forward to our product team and will make sure to keep you posted regarding this matter :) Thanks again for taking the time to review our product!

Loving Connectteam for its ease and practicality! Makes day to day work flow manageable and provides staff with ongoing schedules.

If you are a larger organization, I feel that a few items should not be charged for. Example, to copy and past a schedule from one week to the next, it should not be billed extra.

Thank you so much for your review! We're happy to hear Connecteam helps you and your team on your day-to-day! It's important to mention that Connecteam's pricing, especially for larger teams is unparallel, as you can save 5-6 other subscriptions with Connecteam's all-in-one, and for the best prices in the market. The "copy previous week" feature is indeed a super useful, time-saving capability! We love it as well :) Right now it's available on the Advanced plan, which is the middle-tier plan, and on our Small Business Plan of course. For anyone reading this - if you find yourself in a need of assistance with our pricing, we're always here to help as much as we can, so don't hesitate to reach out at any time :) Thanks again for recommending Connecteam!

The time clock integration with shift scheduler has been a great tool in keeping track of the ongoing projects.

The ability to assign shifts/tasks over multiple days would be very beneficial. I also wish there was a way to see a percentage of project being done based on the amount of assigned shifts/tasks.

Hi Dean, We appreciate you taking the time to review us! It's great to hear you're happy with the product experience of Connecteam as an all-in-one solution, and find it easy to use! We have plenty of scheduling enhancements on our roadmap, so make sure to stay tuned for product announcements :) Thanks!

All the features a business would need in one platform. Easy timecard management is huge for "in the field" staff.

Calendar scheduling is still not an easy process, and having clients that operate on a bi-weekly basis, making edits to shifts and staff that are part-time is not a "fluid" motion when compared to google calendar.

Thank you for recommending Connecteam! As for the schedule - did you know that you can set recurring shifts to repeat every 2 weeks? That way, if you have bi-weekly recurring shifts you can easily have them repeat every other week. You can also use weekly templates for this kind of use case :) If you'd like some more personal guidance on this matter, please email me personally at chen@connecteam.com or reach out to our support team on your dashboard's support chat or over email at supoort@connecteam.com. Thanks!

The most is a job scheduling. You can make a schedule for your employees very fast and easy way. You will save a lot of time as the jobs can be repeated and duplicate!

There it might be a few things like a archive the jobs or offline service so people can still use the app without wifi.

I cannot speak for a large team, but this app is absolutely free for smaller teams, and it includes everything you need to run a small business. Ok, not everything, but communication, time clocks, scheduling, and much more. I would not hesitate to download this app, it will save you money, time, and valuable resources.

I do not like...I do not like.....I do not like the.......I do not like that the app also does not keep a detailed inspection sheet, or sales records. That would be asking too much, as this app connects the team, and is perfect. However, if they included those features, I wouldn't need another program

Thank you so much for the amazing review Leon! Although we provide solutions to large organizations as well, our main mission was, and always will be, to provide an all-in-one employee management platform for SMBs with a majority of non-desk employees. As for detailed inspection sheet, or sales records, we believe we do have a solution for that within the product, so please make sure to reach out to our customer success team so we can point you in the right direction :) Thanks again!

It works! It's user friendly. I had one question about the software, within 5 minutes I had a great and personal explanation about the job schedular, even though I'm located in the Netherlands. I would very much recommend this app to other (small) businesses. What a great thing to empower small business by making it free of charge.

So far I haven't come across a negative aspect of the software

Thank you so much, Anne! This kind of appreciation really keeps our team going! Thank you :)

My questions are answered as I’m working which is great I am using more and more features of connects with training and assistance from your team .

Nothing to complain about I am still learning so it’s too soon for me to say

Thank you so much for your 10/10 review and for recommending Connecteam to others :)