Connecteam Reviews - Page 7

I find Connecteam very user friendly, for both admins and users. The layout is similar to other apps out there which really makes it feel less like a task and more of an social employee driven application. The customer service (which is very speedy at replying) is outstanding. It truly feels like Connecteam is looking out for its customers above all else.

What I like least about Connecteam would be having to save a photo before uploading vs just copy and pasting into updates. Also more customization i.e. different backgrounds or fonts would be fun. For courses, the ability to have multiple correct answers on a quiz would be nice.

Thank you so much for your review and feedback! We're glad to hear you find Connecteam to be easy to use for you and your team! We're happy to receive your suggestions for improvements and already forwarded them to our product team :) Thanks again!

Connecteam is currently being used across the whole institution as one of our most preferred communication platform. With the tool we feel connected since there is real time communication across department. The software is also easy to use and less expensive.

Hardly can i mention a dislike if the software . It worth every penny and i love it.

OMG! I value the fact that i have the option to pay monthly and the service is internationally accessible is a big plus for me .

Nothing absolutely to pinpoint on as I am a very satisfied customer

Thank you so much, Ndaneh! You pretty much summarized what Connecteam is all about: An affordable, easy-to-use employee management platform, that can be used by anyone, from anywhere, at any time, with the best-in-class support and assistance. That's us! We appreciate the time you've taken to write this review and we're super happy to know you love Connecteam and find it useful for your business. Thanks again!

Ha sido un aplicativo muy útil y de fácil uso para nuestra área de workforce.

Dependiendo el dispositivo donde se implemente puede tornarse lento

Thank you so much for recommending Connecteam! If you've encountered a technical issue that you'd like to be resolved, please contact our super-fast-to-respond support team at support@connecteam.com :) Thanks!

ease of use and the customer service is TOP NOTCH. too bad all companies don't model the same customer service like chen and connect team

getting used to new software which always has its difficulties

Thank you so much for the warm and kind words Nicolette! We see customer service for our growing Connecteam community as a top value, so it's great to receive this feedback from you :)

Easy operation to manage worker time and schedule for everyone shift. Automating the attendance tracking to prevent mismanagement issues that we had with manual operation.

Onboarding is a bit tricky and challenging because the documentation isn't detailed enough.

Thank you so much for posting your review :)

We like the GPS location reporting of where our team members are clocking in from. Being in the construction field, our job-sites change on a daily basis. Great value for the savings we received from either accidental or intentional time punches.

For our needs, there are no complaints. The reporting provided useful information, the edits were easy and the overall experience was seamless.

Easy to setup and customize. Very intuitive.

Would like to see additional fields/boxes on jobs to be able to enter account numbers, etc.

Thanks for the review Amanda! Highly appreciated :)

Main features that drew us to this software were Clock in/out features and workflows.

Workflow limitations have prevent us from creating certain forms eg, the ability to add tabular type forms. Also, some pictures when attached to a workflow can be very poor quality

Thanks for the review Ricky! As for creating tabular type forms, our team will contact you to discuss your use case in more detail! As for uploading images on a workflow, please note that we do not reduce the size image or quality. We upload the image as is! If you found it not to be accurate, please share with us an example and we'll be happy to take a look! Thanks again for reviewing us :)

My absolute favorite thing was being able to brand this with our brand. We had a small shop for the holidays, but branding the app and having such a BEAUTIFUL and functional app offered credibility and professionalism to my brand new staff to see our small biz as growing.

The chat function didn't often work. You'd have to exit out of the app and reopen it to send messages almost every time. That's literally the only part I think needs attention at this point.

Thanks for the review Sharlyssa! Yes, the Chat had a few hiccups on some devices, but a few weeks ago we've released a BIG update to it and ever since it works like a charm! Make sure you're up to date to the most recent version and I believe you'll find it amazing :)

Connecteam offers turn-key hourly employee management from one app. From on-boarding, scheduling, time tracking, and a rewards program, there isn't anything else I can think this app needs for a small business. The greatest feature about Connecteam so far has been their customer support. They are always available (it seems) and they can do needed tasks in the moment.

The interface is medium level difficulty to get used to. I think it's just because there is so much available, that the dashboard can look a bit intimidating, but they do have a bunch of learning videos to help.

Simple for integration, onboarding, and use.

Minor: Some of the text is cutoff on android mobile version (usually the last letter) Minor: Would like to be able to add tags to users on mobile

Hi! Thanks for the recommendation and review! As for text cutoff, it might be due to the font size or Bold text. Can you please try modifying those on your device's settings? As for tagging users on mobile, can you please share your use case? Please email me at chen@connecteam.com so we can connect :) Thanks!

Flexibility in arranging form, tasks etc. Clarity and ease of use - mental ergonomics.

I haven't found any shortcomings yet with any of the functions.

WOW! Thank you so much for this awesome review! We're so happy to hear you're able to move your business forward with Connecteam :) Thank you!

The employee scheduling is very easy to use and my employees find it intuitive. The time clock is very easy as well.

As a small business who has a few very part time employees I'm super grateful for the free features. They work perfectly for what I need. I have no complaints.

That's so awesome to hear! We're happy you're able to better manage your team's operations and communications with Connecteam :) Thank you!

Customizable to meet any needs to keep track of employees in the field!

have no complaints, we don't use all features, but the ones we do help our business succeed

Thank you so much for your review! We're happy to know Connecteam benefits your construction business :)

This is a very intuitive and easy to use platform which made our team more productive and I am now able to create tasks for my entire team, set deadlines and prioritize which ensures all important work gets completed on time. Time

I think the team behind this platform has done a great job of developing a task management tool that is easy to use and focused on the needs of the user. Therefore, in my opinion, there is nothing that I did not like about Connecteam.

Thank you so much for your feedback! It's great to hear Connecteam helps you and your team become more efficient and get more done :)

It's so easy to setup and get started with. There is a lot of features and opportunities which every company can use.

Some features do miss basic things like conditional answer in forms and the onboarding solution is just a list which the user have to go trough and not a journey

Thanks for the awesome review Tobias! We really appreciate your feedback and will explore what can be improved or added accordingly. Thanks again :)

Provides exceptional customer support to walk you through any questions and new features being released.

Still building some features into the program but are releasing updates regularly!

WOW! Thanks for the amazing review Dan! We work hard to maintain an excellent relationship with all customers, and happy to hear that our efforts are noticeable and make an impact. Thanks again and stay tuned for amazing released coming your way!

Connecteam all in one suite to manage people, projects and everything in between.

None, all are easy to use when you have Connecteam.

Thank you so much for recommending Connecteam, Lorena :)

Easy to use and easy to train employees from all walks of life

the upgrades required to do most good things

Thank you so much for your review! We're happy to hear you benefit from our all-in-one customizable platform to get more done from the same place and for your entire team :)

Time clock is robust and has excellent features. Communications is also robust.

Often down, at least a few times per week Connect Team is down and unusable. Too many clicks to add new jobs.

We use Connecteam for Employee scheduling and it has helped us tremendously with out ever changing schedule. We also use it for incident reports as well as communicating with our core team members.

I honestly think that charging $240/month for this service is way too steep - To the point where I was going to cancel and just use an excel spread sheet for scheduling. For small business with 8 employees, $240/month for something like this is way too much.

Thank you for your review, Haley! We understand that for very small teams, our pricing was overwhelming. This is why (as you know) we now have "The Small Business Plan", giving all of Connecteam, entirely free, to businesses with up to 10 employees! As for the Time Clock - it does integrate with Gusto. Simply access the Time Clock's settings menu > Integrations > and connect with Gusto :) If you need further assistance, don't hesitate to reach out to me personally at chen@connecteam.com Thanks!

After decades as an HR professional it's such a nice change to find a platform that's user friendly, looks nice and does the things you actually want it to do, and the training and support has been second to none with prompt, friendly and knowledgeable solutions. As an administrator of the system it's quick and easy to make changes, issue information and schedule jobs just to name a few. The tutorials are quick and useful, enabling new and existing users to make the most of the Connecteam with ease.

The only addition I would like to see would be an integrated document signing option for existing company documents (contracts) rather than forms and templates in addition to our documents - similar to docusign.

Thank you so much for recommending Connecteam! E-sign for existing documents is coming pretty soon! It's officially on this year's roadmap and we aim to release it within the next few months :) Thanks again!