Connecteam Reviews - Page 8

After decades as an HR professional it's such a nice change to find a platform that's user friendly, looks nice and does the things you actually want it to do, and the training and support has been second to none with prompt, friendly and knowledgeable solutions. As an administrator of the system it's quick and easy to make changes, issue information and schedule jobs just to name a few. The tutorials are quick and useful, enabling new and existing users to make the most of the Connecteam with ease.

The only addition I would like to see would be an integrated document signing option for existing company documents (contracts) rather than forms and templates in addition to our documents - similar to docusign.

Thank you so much for recommending Connecteam! E-sign for existing documents is coming pretty soon! It's officially on this year's roadmap and we aim to release it within the next few months :) Thanks again!

Easy to use for us computer illiterate people .

Would love it if mobile app was set out like computer

Hi Fortunata Thank you for your 10/10 recommendation of Connecteam! I would be happy to shine some light on the thinking behind the design of the mobile app in comparison to the computer dashboard : - We wanted the mobile app to include things you mainly need on the go, and that can be done quickly with a couple of taps - A mobile device has a long and narrow screen of about 5.5" (on...

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EVERYTHING! I have been searching for so long for a tool just like this. It literally does everything - timeclock, communication, directory, analytics, task assignments, scheduling, mobile friendly, easy to use, looks sleek, can be tailored to certain groups or teams. AND fits within my budget.

The desktop version is not robust...but.....that is changing within weeks.

MIND. BLOWN! Thank you so much for this awesome review Deana! Stay tuned for all the upcoming features heading your way! We know you'll love it! Thanks again :)

Easy to use. Even those who struggle with technology are finding it easy to use. Customer service is also top notch!

Nothing for now. It's really been a great experience.

Thank you so much for your warm feedback and recommendation! ❤️

As new users, we're just learning to implement the features. It is well designed with tremendous support. The team support is incredible. Quick, thorough, & well trained. Kind.

Would like to use more features of the other blocks. Cost is an issue.

Thank you so much! We're happy to hear you love the features and support team :) If you ever need our assistance regarding pricing, please contact us and we'll do our best to help. And by the way, if you're a non-profit, we have big discounts for you. Make sure to contact us to explore more about how we help non-profits benefit from Connecteam. Thanks again for recommending Connecteam :)

It was easy ti use and simple to implement with a team that has no experience with a Saas product

Nothing that I do not like. It is easy to use

Thank you so much for your amazing review! It's great to know you're happy with Connecteam and find it easy to use, and especially how you value having everything your team needs in one place :) Thanks again for recommending Connecteam!

Ease of use and the support. I like that we don't have to sync with Quickbooks.

I just inquired about blocking dates on the job scheduler for when we are closed.

Thank you so much for recommending Connecteam! It's great to hear you find it to useful and user-friendly for your staff. Please email me at chen@connecteam.com to discuss those blocking days you've mentioned, I would love to hear more about it so we can add it to our roadmap. Thank you ❤️

We can manage our team very easily with this software: schedule, clock in, task, reminders, announcements.... Wow!!!!!!!

Nada... even the support is perfect... they answer questions 7/7 24/24

Thanks Haim! We are so happy to hear Connecteam helps you manage all your teams from a single place! More game changing features are now in the oven, so stay tuned :)

Ease of use and setup. Intuitive. Features are what I was looking for in a scheduling platform.

No cons yet. I am hoping the QB payroll integration is seemless. However, the tutuorial does not appear that it will transport the timesheet info to the right place for Elite payroll in QB. I have not started working on this yet to see if it will work.

Thank you so much for your review! The QBO integration is very simple and easy to perform. We have a guide to walk you through step by step, and you can also contact us through the live support chat on your Dashboard (blue bubble at the bottom right corner). Here's the link to the QBO integration guide: https://help.connecteam.com/en/articles/5869630-how-to-integrate-with-quickbooks-online-payroll

Provides a comprehensive approach to mange job site details for remote staff. Timekeeping, scheduling, real-time chat, and so much more.

Everything has been great! I cannot think of anything that can be improved at this time.

Tina, you're amazing! Thank you so much for your kind words and feedback :)

I trialed about 10 shift management solutions and connecteam's shift scheduling functionality was the only solution alongside their mobile app that would work for my department. I had some questions and feature requests early on and their support team was very responsive and professional.

Nothing too bad to say here. I wish there were some reporting features but I'm sure that'll come with more time.

Thanks RJ! We're happy you find Connecteam to be the best solution for your fire department. More reporting features are just around the corner :) We're sure you'll find it useful and beneficial!

The ease of use for most of this app and program is what made it the choice for me.

The request time off needs to be more readily available and a more obvious notice that someone is requesting time off in the scheduling art of the program.

Thank you so much for your amazing review and recommendation of Connecteam!

I like the chat feature for tech support

i think connectem is great overall and i do not have any issues with it

Thank you so much for your 5-star review, Andrea!

We were able to discontinue 6 other apps because Connecteam took over their functions. We are 100% paperless for our onboarding. Our training is being built and is interactive with the trainees! Awesome! Best app ever!

Nothing yet after a year of usage and we use it a lot

Thank you so much, Chad! You really nailed it with Connecteam! Being able to switch from 6 different products into one platform is what we do! And it's great to hear how much you've accomplished within just 1 year :) Thanks again!!

Once you learn the system it really opens up its value. The scheduling component and shift assignment, now that I have built templates is very straight forward.

I wish there were more queries available for looking at an entire month and each user over time. It would be helpful to see how many shifts and employee has been assigned in a months time. Also, it would be helpful to have more queries related to date ranges - as in "how many shifts has an employee worked over 1, 2 or 3 months" or, "how many employees are not assigned shifts in this month" - or similar.

Thanks for the review Jason! You can actually get more insights using the filtering options in the List View! We'll make sure to contact you for more details regarding your request. Thanks again for being awesome!

The software has proven simple to roll out across our team. It has assisted greatly in keeping our distributed team informed and created a much more collaborative work environment.

Reporting on forms and surveys is a little basic

Thanks for review Ken! Please contact us to discuss more about your suggestions on how to improve the survey reports. We'd be happy to hear your thoughts on that :)

We love that everything we need is in one place, easy to navigate or customize, and visible to everyone. It has been a lifesaver for our small business to stay organized. We use chat, time clock, forms, job scheduler, quick tasks, knowledge base, and documents so far.

I haven't found anything yet that I dislike.

Thank you so much! It's great to hear that Connecteam's unique Small Business Plan is valuable to your business! We hope that helps take some weight off your shoulders as a business owner :) Thank you!

This is THE best software for managing my team. It has comprehensive features for people and task management. To top it all off its completely free for upto 10 employees which for a small growing business like ours is fantastic!

Havent got a bad word to say about it, its incredible!

SO awesome, Sean! Thank you so much! We are happy to have the privilege to support small businesses with our unique Small Business Plan :) There's nothing quite like it, right!? For more, please visit https://connecteam.com/small-business-plan/

Ease of use Muiltu functions Constant updates Improves communication's Helps reduce costs Training abilities

Dashboard to be a little bit more mobile friendly..but not critical

Thanks Darren :)

Lo que más me ha gustado de Connecteam es su plataforma de mensajería integrada. Permite una comunicación clara y eficiente entre los miembros del equipo, lo que es esencial para una buena gestión de equipos. Además, la asignación y seguimiento de tareas es muy fácil y efectivo, lo que es una gran ventaja para los líderes de equipo. También aprecio la funcionalidad avanzada de planificación de proyectos y la capacidad de monitorear la productividad del equipo, lo que es una herramienta valiosa para cualquier líder de equipo.

Es posible que algunos usuarios puedan encontrar que algunas funciones son un poco complicadas de entender al principio, pero con un poco de práctica y tiempo, es fácil aprender a usarlas. En general, creo que Connecteam es una excelente opción para cualquier equipo que busque una solución eficaz y completa para la gestión de su equipo.

Thank you for your review, Juan! We are glad to hear you have streamlined communication and increased productivity within your team! We would be happy to get more feedback from and learn how we can gain a 10/10 review from you :) My name is Chen and I'm from Connecteam's product team. If you'd like to share more insights and feedback with, please email me at chen@connecteam.com Thanks again!

That the support team is available all the time to help with any issues. The only issues we have are that we are learning how to use it and might not know how to properly use a function. Any issues have been resolved.

The report options were a little confusing at the beginning

Thank you for recommending our platform! We're happy our customer service team was able to help :) Please note that you have multiple resources you can use at any time, including our rich help center, the YouTube video library, and live training videos that can be found in every feature lobby. Also, we highly recommend exploring the settings menu for each feature so you can customize them to your business needs :) Thanks again!

I love the customization of my options and what I am able to do.

It is a little difficult finding how to print various reports.

Thank you so much for recommending Connecteam, Erin! We highly appreciate it :)

This software is so easy to use even someone that is not tech savvy has no issues!

I wish I could add how much PTO each employee has and it will keep track of what they have left for the year

Thank you so much for your review, Jennifer! It's great to hear you find Connecteam to be useful and easy to use for your team :) As for PTO balance - it's already under development and we expect to release it within a few weeks, so stay tuned!! Thanks again for your review!