Convergence LMS Features

Convergence LMS

LMS for industrial & manufacturing facilities

4.59/5 (29 reviews)

Convergence LMS Feature Summary

  • Mobile learning
  • Classroom management
  • Data import
  • Training management
  • Configuration management
  • AICC & SCORM compliant
  • Format management
  • Multimedia support
  • Video management
  • Document management
  • File management
  • Content creation tools
  • Survey creation
  • Quiz creation
  • Tasklist creation
  • Task management
  • Multiple question formats
  • Assignment management
  • Compliance training management
  • Automatic updates
  • Automated scheduling
  • Recurring tasks
  • Deadline tracking
  • Automatic reminders
  • Email reminders
  • Training record management
  • Attendance management
  • Compliance documentation
  • Policy management
  • Status tracking
  • Auditing
  • Compliance reporting
  • Version tracking
  • History tracking
  • Role-based permissions
  • Permission management
  • Custom notification templates
  • Tin Can API
  • Third party integration
  • Custom app development
  • Reporting & statistics
  • Activity tracking
  • Course authoring
  • eCommerce
  • Employee training
  • Multilingual courses

HR & Employee Management Feature Comparison

Most popular features of all HR & Employee Management apps

API (299 other apps)
Activity Dashboard (225 other apps)
Activity Tracking (134 other apps)
Applicant Tracking (185 other apps)
Automatic Notifications (228 other apps)
Automatic Reminders (152 other apps)
Customizable Branding (167 other apps)
Customizable Reporting (175 other apps)
Data Import/Export (167 other apps)
Employee Database (137 other apps)
Employee Management (219 other apps)
Employee Portal (147 other apps)
Employee Profile (131 other apps)
Employee Self Service (166 other apps)
Real Time Reporting (137 other apps)
Recruiting Management (153 other apps)
Reporting & Statistics (205 other apps)
Third Party Integration (160 other apps)
Time & Attendance Tracking (144 other apps)
Time Off Requests (132 other apps)

Competitor Feature Comparison

Convergence LMS Feature Reviews

24 reviewers had the following to say about Convergence LMS's features:

Zoinyer McAlister

The entire staff is great and always helpful even with the smallest of concerns

2018-03-22

tracking, entering data from outside sources

Pros

Ease of importing documents and being able to delete users from assignments, especially turning on/off bulk edit.

Cons

Would like to see more options on the manage users screen for new and existing employees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


Thank you for your positive comments on our team and our system's ease of use. Our software team is continually working to improve the performance and usability of our LMS and our reporting features are a particular focus. We'll ensure your comments reach our software team.

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Randy Freidus

Great system. Great Support.

2018-04-10

Pros

User friendly for both the administrator and the end user. I have used 'clunky' systems in the past and this system eliminates many of those annoying characteristics.

Cons

Would like some additional notification/report settings and parameters.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


Thank you for your positive feedback on our support team and our system's ease of use. We appreciate your input on our reports as well. That's actually a set of features that we are continually working to optimize. Your comments will definitely reach our software development team. Please don't hesitate to let us know when there's anything else we can help you with.

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Randy Thomas

Great LMS that is easy to use

2017-10-24

Pros

Convergence provides quality information and their system is easy for our employees to use and understand.

Cons

One of the cons I have with the learning management system is that their reporting features could be better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


Thank you for your positive input and great rating. We'll continue working on our reporting features. Please feel free to reach out to our support team when there's anything else you need along the way.

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Thomas Yeaglin

Training was helpful and the additional day was a great benefit for our staff.

2018-04-11

Ability to track existing employee skill sets and ability to pinpoint which locations needs which training based on task list completions.

Pros

Resolution time has been good.

Cons

We would like to see a calendar function so that we could display our training schedule more effectively.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


We appreciate your thoughtful review! While it's always nice to hear positive reviews, it's exceptionally helpful to get honest feedback on features that we could add or improve. Your comments and ratings will be shared with our software development team. And please let us know when we can help along the way.

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Randy Watson

Convergence System

2016-12-05

The system is also very "User Friendly" for both my employees and myself.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


Thanks for the review, Randy. We're happy to hear the Convergence LMS is helping you get the job done.

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Jim Wood

Convergence Training for Rand Whitney Containerboard

2016-12-06

., C.A.O.) went through a two-day, on-site training with a Convergence staff member to build a database, generate ideas on implementation, what training modules should be required for each production position and a time frame in which these assigned modules should be completed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


Thanks for the great info Jim. Sounds like everything is going smoothly for you. We're pleased to hear that you're happy you chose to go with Convergence.

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Steven Shown

Very user friendly and intuitive ...

2018-03-22

Pros

Reports are easy to create and run automatically. Reports can be printed on-demand to satisfy proof of training requirements for internal and external auditors.

Cons

Would like the ability to tailor a few of the reports .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


Thank you for your kind words about our course assignment and reporting features. We are definitely working toward increased customization of reports. In the meantime, we'll make sure our support team is aware of your interest in added reporting flexibility.

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Bobbie Lee Hubbard

Highly Recommend

2017-12-05

Pros

Two aspects I like most about the Convergence LMS is the user interface as well as the overall tracking capability.

Cons

Some of the cons I have include storage options, slow connection speeds at times, no reports for Requirement/Qualification for line by line items, or an ability to put "timelines" to tasklist training (this training should take one week, this should be taken prior to this, etc.).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


Nice to hear that you appreciate our user interface and tracking. And our software team has been working hard in recent months to address system response times and speed up reporting for reports, particularly those involving large data sets. We've passed your comments along to our software team for review. In the meantime, please let us know when we can help with anything else

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Lori Garcia

Overall it does what it is suppose to do.

2016-11-03

Meantime I had 2 employees that needed to finish their MSHA training before a certain date.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


Hi Lori,

We take pride in having a very well-regarded and highly-rated support team. It's our goal to respond to and address all support requests as quickly as possible.

We're happy to hear you've only encountered one issue in over two years of service, but apologize it wasn't addressed quickly enough. Our support queue can get quite full at times, but we'll continue to do our best to complete requests as fast as we can.

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Scott Cline

The courses are applicable to our industry. The website navigation is easy.

2018-04-11

Pros

I like the ease of navigation in the system. If employees find it difficult to navigate they are going to resist taking the courses.

Cons

I would like to see more driving courses. Convergence is doing a great job adding courses but of course there is always going to be something that we need more of.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


Thank you for your comments on our user experience design. We try to ensure that both administrators and users find the system intuitive and easy to use. We'll make sure your interest in more driving courses reaches our content development team. And we'll look forward to more details on what specific types of driving courses would be most helpful to your organization.

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Cindy Trahan

When I took over as LMS administrator, I had no one to train me. Your awesome support team helped!

2018-03-22

I can make bulk assignments to large teams in less than a minute (with proper set-up).

Pros

I like how easy it is to upload content, pull reports, send reminders, track who's been naught and who's been nice in doing their assignments.

Cons

I wish it would link quizzes to content I upload so I don't have to look for the quiz that goes with each assignment. I also wish there were fewer steps (example: check an item, move it over to a box, check it again, hit select)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


We appreciate your feedback our content upload and tracking features. And we definitely like hearing that our support team has created a positive experience for you. Our software team has reviewed your comments and is always working toward improved usability.

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Christina Williams

The LMS is a very well running program and Convergence provides really good support.

2017-08-03

Pros

The LMS is flexible and relatively easy to manage.

Cons

The report options and report results view has some limitations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


Thank you for your kind comments on our system and support. Our software team is continually working to improve reporting speed and flexibility. For specific reporting concerns or to discuss custom report development, please contact our support team. We'll be happy to help!

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Ray Scholl

Good deal for the cost

2016-12-06

Customer service responds promptly and the support websites are helpful.

Pros

Organizational structure makes sense. Reports are useful

Cons

Sometimes is slow and not intuitive. If you have used a function in a while it takes some work to figure out how to do what you need to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering Convergence LMS

The Convergence team is great to work with and they are very helpful and interested in a good user experience.

Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


Thanks for the feedback, Ray. We appreciate it. Powerful software like this can sometimes have a steep learning curve (although we think ours is less steep than most).

I don't believe you were a part of the initial LMS onboarding training. It might make sense for you to go through a brief refresher training session. I'll have the support team reach out.

Keep leaning on our support resources for help and we guarantee you'll be an expert before the end of the year :)

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Paula L.

Great tool

2016-12-16

Ability to set custom reminders/email notifications Options on how the user receives "credit" for training.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


Thanks for the review, Paula! Glad to hear we're helping to make your job a little easier.

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Steve Minshall

Great LMS

2017-12-06

Pros

Some pros include ease of access; good selection of topics; mining-specific topics; and ability to track training time.

Cons

The one con is that printing certificates can be a hassle - a little more complicated than it needs to be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


Thank you for your positive feedback on our features and content. We've forwarded your suggestions for improving the certificate printing experience and hope to have that addressed soon. In the meantime, please feel free to reach out with input or questions. We¿re here to help.

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Sidney Blakemore

Convergence LMS Paving the Way Forward for CBC

2016-12-20

When new reports and general updates to our company's personalized LMS, Convergence made that improvement happen.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


Happy to hear all's well, Sidney. We've really enjoyed working with you guys over the years. Here's to more good years ahead!

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Jonathan Biron

Great tool for employee training

2016-11-02

Convergence training has a great set of features to deliver and manage employee training.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


Hey Jonathan, thanks for the great review!

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Brian Storts

Good product impeccable customer service.

2016-12-06

However, the customer service is second to none and there has never been a time that I couldn't get immediate help from a real person who fixed my problem or answered my question with speed and professionalism.

Pros

Powerful Product with a large range of options

Cons

The design process for new content types and designing overlays is tedious and difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


HI Brian. Thanks for the review, and thanks for the nice words about our support team. We'll be sure to pass that along.

I don't think you were on board for the initial admin training. It sounds a short refresher webinar could help. I'll have the support team reach out to you.

Also, we have a new version of the LMS coming out in early 2017, with loads of new time-saving workflows and improved design. Stay tuned for more info.

Read more
Catherine Hillier

Value the application - wish I was more of a power user

2018-03-23

Manage and document compliance training for our facility

Pros

The application has a nice design, solid performance and I experience great customer service.

Cons

Can't really think of anything - I need to take more time to keep our system working as designed. We should really be using the application for all verification and certification but there is considerable churn in our organization so it is difficult to keep up with administrator training.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


Thank you for your positive comments. Good to hear that we've managed upgrades and your growing needs well. As you get more exposure to the system, please don't hesitate to reach out to our support team for help.

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Andrea Christensen

Great Customer Service

2016-11-02

The technical staff there and our IT department have worked well together to get our users auto imported when hired and updated when needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


Thanks for the kind words Andrea. We think you're pretty great too!

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Angela Townsend

Convergence MMU

2016-12-20

Interface could be more user friendly and intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


We're sorry to hear you're having some troubles using the Convergence LMS, Angela. We have a fantastic support team here, as it appears you're aware of, and some great resources in our knowledgebase. I'll confirm with support that you have access to all these materials, and I'll see if we can also arrange a session with our training team to help you smooth out some of the bumps in your workflow. There are often many ways to accomplish a single task in the LMS. We'll show you some tips and tricks to speed things up.

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John Gerald

Convergence Review

2016-11-03

Overall I give the system a good rating, but I would request that your content developers consider what I have mentioned above.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


John, you'll be happy to know that custom passing scores are one of the many new features available in our new course templates. These updates will be pushed out early Q1 2017.

We're also working on adding the ability to retake only incorrect test questions, so keep an eye out for that functionality in a future update.

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Don Pratt

Convergence Safety and LMS

2017-03-07

The ease of use, cost and service from Convergence is one of the best I have experienced in 20+ years in the Learning and Development business.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


Thanks Don. We're looking forward to it too!

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Amy Myers

Convergence LMS

2016-12-07

As a user, the Convergence LMS is fantastic. Easy to use and intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Convergence Training


Thanks for the nice review Amy. We're happy to hear you're finding the Convergence LMS intuitive and easy to use.

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