Cornerstone LMS Pricing Plan & Cost Guide

Cornerstone LMS

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4.25/5 (152 reviews)

Cornerstone LMS Pricing

Pricing model: Subscription

Free Trial: Available

Pricing information is available on inquiry.

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Cornerstone LMS Pricing Reviews

Pros
  • Excellent UI and End User experience. Great product and customer teams, quarterly updates that always add meaningful, high quality new features.Matt C.Read the full review
  • Overall experience with Cornerstone On Demand is very good and positive. It has a positive impact on the Return on Investment and meets most of the business objectives.Leena P.Read the full review
  • We started with the implementation of Performance Management and it was so easy for our managers and employees to adopt, and we have recently moved over to Cornerstone LMS, which has been great.Kristen S.Read the full review
Cons
  • Since 13.1 came out, we've had nothing but problems with files not loading, 404 errors, server errors, and to make matter worse, expect to wait a week or more to be told, there is nothing they can do.Johann C.Read the full review
  • The worst experience I have ever had with a software or company.Joshua P.Read the full review
  • Then you'll be waiting at least another 48 hrs for an update on their "investigation. Their compatibility with iPads has become very bad.Johann C.Read the full review
91%
recommended this to a friend or a colleague

17 reviewers had the following to say about Cornerstone LMS's pricing:

Anonymous

Not impressed

Used daily for 6-12 months
Reviewed 2020-10-06
Review Source: GetApp

I have not been happy overall. I expected a lot more being from Idexx but unfortunately, overall, it’s been a huge disappointment. Many hidden cost after initial consultation

Pros
Reports, readily available information on searches, paccs, able to link blood machines on and offsite lab

Cons
Price, not easily to maneuver without training, not user friendly, customer service has not been up to par

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Linda M.

Cornerstone LMS Review

Reviewed 2016-12-18
Review Source: Capterra

A good program. Works wonderfully. Would definitely recommend. Five Stars all the way around. Really love it. The price was worth it. Awesome. Was looking for the best affordable program and this was it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Sara S.

Cornerstone OnDemand

Used daily for 2+ years
Reviewed 2020-07-20
Review Source: Capterra

Our business use for this was tracking regulatory training for roughly 12 trainers in the health care field. This is also where people could sign up for in-person training whether that was a leadership class, CPR, etc. We were starting to use it for succession planning - although I feel we could have just used PowerPoint. We didn't use it for performance although we looked into it.

Pros
This is a flashy LMS. It looks great to the user. For a large organization, this was helpful with tracking regulatory trainings and more. It has all the bells and whistles.

Cons
The reason I would never recommend this to a colleague is because of the price and admin functions. First, the price. We were shown from the beginning, everything the system could offer, which we obviously loved, but shame on us for not asking additional questions. What we saw and what we got were different. For additional pricing, we could add on. Even customer service hours were charged. In the end this costed triple what we originally thought. Furthermore, my second issue was the admin functionality. It was extremely complicated. We had 12 trainers working on the back end to get it implemented, on top of that we eventually hired 3 full time employees to work on the admin part for upgrades, running reports, etc. That is obviously another cost. As much as the system was user friendly... It wasn't worth the cost when there are plenty of learning management systems that are user and admin friendly, for less.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Keith L.

You can find more for cheaper

Used daily for 2+ years
Reviewed 2019-07-18
Review Source: Capterra

Pros
The software does exactly what it is supposed to do. It is effective at housing courses and rolling them out to learners.

Cons
This software is expensive. There are so many other options out there that are much more cost-effective. Once you pick an LMS it is hard to change down the road.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 5/10

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Kevin M.

Cornerstone provides a User friendly Fail-safe system to elevate business training

Used daily for 1-2 years
Reviewed 2020-01-30
Review Source: Capterra

Well developed and supported LMS. Could not be more pleased with the Cornerstone offering. No prior administration or IT experience was necessary.

Pros
Easy to use. Very intuitive and provides a very reliable way to process training needs in a fail-safe way. The need for outside assistance from IT resources is not necessary due to the thoughtful way it was developed and implemented.

Cons
I can't think of a real obstacle to receiving immediate value from the Cornerstone product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kristen S.

Great Product!

Used daily for 6-12 months
Reviewed 2021-04-17
Review Source: Software Advice

Great experience and great value for the product.

Pros
I love the integrated Cornerstone suite of products for ease of use with system management. We started with the implementation of Performance Management and it was so easy for our managers and employees to adopt, and we have recently moved over to Cornerstone LMS, which has been great.

Cons
Not much! It was a great value for a wonderful product. The implementation was a lot of work to coordinate internally for our company wide team, but it was worth it.

Response from Cornerstone OnDemand


Hi Kristen, we appreciate you taking the time to provide a review for Cornerstone! I'm glad to hear that you see the value in Learning & Performance. Our products are made to compliment each other and set you up for success. Implementing talent management products can be overwhelming and I hope you felt supported by the Cornerstone team during the process. If there is anything we can do to help, please reach out to us at wecare@csod.com. Thank you for being a valued customer!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Tyler K.

LMS for your classroom

Used daily for less than 6 months
Reviewed 2016-11-18
Review Source: Software Advice

This is a great product that allows you to create a successful classroom community within your school. There are many features that allow you to generate online discussion among your students and allow them to connect with the course content in engaging ways.

Pros
The software was fairly easy to use. Most of my students found it tremendously helpful with the abundance of help videos and content that was available online

Cons
The software can be very expensive depending on your schools budget.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Sissy S.

cornerstone review!

Reviewed 2016-12-13
Review Source: Capterra

Cornerstone is a leader in their industry, and it shows. They value customer feedback, which is great as a consumer - knowing your voice is being heard!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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John C.

Good but outdated

Used monthly for less than 6 months
Reviewed 2017-01-10
Review Source: Software Advice

Cornerstone has several LMS systems out in the market and as one of the biggest players offers a lot of variety in terms of utilization as an LMS. However, because of this they mainly cater to larger organizations, and those who can generally provide an LMS admin. This is due to how long they have been in the market. Although they are creating new platforms for the emerging market *gamification, tracking, social media, etc* this has made it daunting for them to have support for their other platforms.

Pros
One of the largest players so a lot of experience. Knows the inside and out to creating a learning platform. Great for organizations that have been around for a few years.

Cons
Not much of a learning curve takes time to effective manage Require an LMS admin that most new LMS do not Very expensive, not good for small organizations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Mark S.

CSOD does more that your current system, and does it better than anyone else.

Used daily for 2+ years
Reviewed 2021-04-28
Review Source: Software Advice

There is a case study on us on the CSOD website or social media that will best anser this question. That said, CSOD has allowed us to implement and standardize our entire HCM process. From paper and chaos - to easlity accessable documentation, graphical representation, we (HR) have been able to move away from just facilitating a process to supporting the EE and the Managers for increased engagement. Thank you CSOD.

Pros
Robust Capabilities, UIX, Customization is easy out of the box using onboard tools, eliminating the need to design engineers. Implementation is never easy, but with CSOD we had endless support, that stayed with us until the job was done to our satisfaction. I cannot ask for more than that.

Cons
Because of its ability to do just about anything there are a lot of little buttons in the background. Switched that have to be set or configured just right. A Lot of moving parts. This can be overwhelming for some admins, but that is the price you have to pay to get a UIX that is easy on the user. If it was easy to admin, the user experience would be less that it is, and for me the user experience ultimately determines success, not the admin.

Response from Cornerstone OnDemand


Hi Mark, thank you for leaving a review! I'm happy to hear that you had great implementation support as that can be an overwhelming process. We are happy to be a part of your success in moving away from a paper process and giving your users a great experience. If you ever need additional admin resources, please feel free to contact us, we're always happy to help. Thank you for being an amazing advocate!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jessica M.

High Quality Product and Excellent Support Team!

Reviewed 2015-12-30
Review Source: Capterra

I've been working in this industry for over 10 years and throughout my experience I have managed several different LMS systems, but CSOD, by far, has been the most impressive. During our LMS Selection process we evaluated over 27 vendors and scored/compared each across many different rating factors such as easy to use, low cost, easy to learn, extensive features/functionality, powerful reporting, customer service support etc. CSOD was the highest scoring vendor and after conducting hands on analysis and performing extensive due diligence (i.e. reference check, examining financial health, customer/industry reviews) we made the choice to move forward with CSOD. We haven't had any regrets since then. Our LMS implementation went very smoothly and we've been live for over one year now. The feedback we've received from our organization regarding the LMS has been nothing but positive, and due to this top management has decided to invest in the Recruiting and Onboarding modules.

Rating breakdown

Ease of use
Customer support

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Jamie D.

Quality product, poor support, costly price tag

Used daily for 2+ years
Reviewed 2018-05-24
Review Source: Capterra

We use Cornerstone LMS to manage our global employee training. It supports SCORM tutorials, videos, and materials, as well as robust reporting.

Pros
Full functionality for an LMS. Can integrate with many other Enterprise systems. New learner experience features are bringing a modern approach to corporate learning. They have started to support xAPI.

Cons
Their Global Product Support has had issues for several years. Response times on tickets are bad. The cost can be quite high compared to other LMS companies. They demnd a certain percentage increase each year even if it isn't justified.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Karen R.

Cornerstone Recruitment Module

Used daily for 2+ years
Reviewed 2019-07-11
Review Source: Software Advice

Overall the experience has been good and we are happy with the recruitment solution we have in place. It is helping us to report on sources and cost which is brilliant for making data driven decisions rather than trying to guess what sources are working and what are not as often is the case when using other ATS systems without this functionality.

Pros
The software is user friendly and pretty adaptable to fit our business needs. Most of the screens are modern in design (some need updating) and the workflows are able to be flexed so that the process is not clunky and hard to navigate. It works well for our internal recruitment team and for the most part our candidates, although some improvement could be made to restricting views to some of our managers as they for our process we dont need them to see some of the status's or have the ability to change them. Overall it is one of the better recruitment systems out there for flexibility and functionality. The fact that we are able to track candidates source is crucial to our business and supports our budgeting strategy really well.

Cons
The helpdesk support could be better and more efficient in responding. Having the ability to share screens in real time to highlight issues or discuss improvements that could be made would be better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Johann C.

Simply Awful

Used daily for 2+ years
Reviewed 2020-12-10
Review Source: Software Advice

Absolutely awful, once you sign that contract no one responds to you in a timeline manner. You get a lot of "that is how the system is built, can't help you" answers. They have a great sales team and awful everything else.

Pros
Not a lot to be honest. If you have to pick something, it would be their reporting 2.0 tool. When it doesn't freeze or error out, it is simple to use.

Cons
Where to start? Here are just a few highlights: - The worst customer service I'd ever experience working with a vendor. - They take days to reply to emails, same for technical support tickets, even when they are labeled as a high priority. - When you call the support line, their reps are customer service agents who are just reading the same outdated info you find on their documentation online, so useless. -If you need to escalate the issue, prepare to wait 2 days for a reply, the first reply will always be a question about something you already explained on the initial ticket. Then you'll be waiting at least another 48 hrs for an update on their "investigation." - Their compatibility with iPads has become very bad. Since 13.1 came out, we've had nothing but problems with files not loading, 404 errors, server errors, and to make matter worse, expect to wait a week or more to be told, there is nothing they can do. - If you have to set permissions at different levels, good luck figuring out how the hundreds of individual permissions interconnect and how they are dependent on each other. Their own training team can't help you with this area. So if you plan to create any custom permissions that fall outside the few standard positions they have already created, good luck, prepare to spend weeks testing settings. - They refused a 1-year extension and said that they wouldn't consider anything less than 2 and that there would be a significant price increase for less than 3.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Heather R.

Great Talent Management System

Reviewed 2015-11-09
Review Source: Capterra

Cornerstone is the best and most comprehensive solution that I have seen for talent management. I have used the LMS, Performance, Succession, Connect and Extended Enterprise modules. CSOD continues to make enhancements to their product, especially with Learning, Connect and Performance, but where they are lacking is in enhancements to their mobile app and to their Succession module. While I do find great value in reaching out to their Global Product Support team, it will sometimes take days and even weeks before you get a response from them on a case. The communication to the customer is lacking there. Additionally, I find that some of the modules, such as Performance and Succession, can be really complex and require a lot of testing and trial and error to get things right. It does help that you are given two test environments (Stage and Pilot) to test things in. The quarterly releases have also gotten better over time, with many resources that can be used throughout User Acceptance Testing and the rest of the release cycle. Change is not always handled seamlessly for the customer, as we have experienced major delays when our Account Manager was on leave and also our Client Success Manager was out on leave. The people who filled in for them seemed overwhelmed and as a result there was a lack of communication. Overall, Cornerstone is a great encompassing talent management system and I have not encountered another company that comes close to having all that they offer under one roof.

Rating breakdown

Ease of use
Customer support

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Becky M.

Awesome LMS and Company--definitely a leader in the business

Reviewed 2015-12-15
Review Source: Capterra

One of the things that helped Cornerstone stand out from other LMS vendors was the company itself. Their culture was very similar to our own company culture, which was a plus. However, I think we were most impressed with their communication, support, and resources. Once we decided to go with Cornerstone, we were given ample time to learn how to administer the LMS and test things in a pilot environment before moving to production. Even 1 year later, we are still checking in quarterly with our support specialist, Jamie. In addition to our support specialist, there are tons of resources in the Cornerstone community--help topics, discussion groups, webinars, and release emails that tell us about new features that roll out every quarter. You definitely don't feel like you're alone when you go with Cornerstone--they have an excellent product and excellent support. It also looks very user friendly! I love the Cornerstone branding and colors. As with any LMS, there's a lot to learn and manage--so the ramp-up does take a lot of time. I still feel like there's a lot for me to learn in just the Learning Cloud! Our team has also tried to figure out a couple of workarounds for certain issues, like SCORM 2004 reporting. There was a custom report we wanted to create, but could not do within the current platform. Turns out, there are some things that require an additional back-end cost. If you're looking at different LMS companies, definitely have a pretty detailed idea of the types of things you want to do in the LMS, so you can figure out if it's possible in the Cornerstone platform. Have some goals in mind and make sure they align with what Cornerstone can do.

Rating breakdown

Ease of use
Customer support

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Franz V.

CSOD Client Services Structure Is Great!

Reviewed 2015-12-08
Review Source: Capterra

Cornerstone OnDemand's Learning Cloud is a robust LMS that provides all of the necessary functions to properly administer an organizations training operations. Our training department manages hundreds of simultaneous training sessions every week, from self-paced elearning and webinars to ILT sessions and third party vendor training, CSOD has helped us keep accurate training records and produce valuable reporting data integral to our business strategy. There are many helpful functions within the Learning Cloud, but one in particular that has been a time-saver is the Test Engine. The Test Engine within CSOD has helped us reduce the cost of administering and maintaining tests. We constantly test our employees for job proficiency. After much thought and planning, although we had the option of building tests using authoring software like Adobe Captivate or Articulate Quizmaker and then uploading them to the Learning Cloud, we instead decided to use the Test Engine. The Test Engine allows us to build a database of test questions and categorize them. This makes organizing, updating and create new tests simple and faster than using authoring software. In addition to the useful functionality within the Learning Cloud, CSOD's client support team has been outstanding. I can't rave enough of how valuable it is for any company it is to have a DIRECT relationship with their LMS vendor. CSOD provides us with a dedicated client support representative and a whole team of troubleshooting partners that are available to answer questions or resolve issues. CSOD's client support is amazing. In addition to having actual people you can talk to over the phone, CSOD hosts several live webinars that touch upon different functionality within the software. There are even office hours where a CSOD specialist is available for discussions about LMS administration or strategy. With so many useful features and an absolutely fantastic client support structure, CSOD should definitely be in the conversation when discussing the top five enterprise level LMS applications in the market today.

Rating breakdown

Ease of use
Customer support

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