Dayforce HCM Pricing Plan & Cost Guide

Dayforce HCM

Cloud HCM platform to manage the entire employee lifecycle

4.26/5 (653 reviews)

Dayforce HCM Pricing

Contact Ceridian for pricing information

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Dayforce HCM Pricing Reviews

Pros
  • The ease of and accessibility of reporting and the self-service features for employees, including the always-expanding app, is wonderful.Jessie B.Read the full review
  • I really like how robust the system is -there is so much that you can do to help drive efficiency and accuracy. I also like that is relatively intuitive to use for employee side.Kylie P.Read the full review
  • It is user friendly and real time tracking which is awesome!!! Super easy to learn and teach.Trish C.Read the full review
Cons
  • Mgr was always complaining that she didn't find our notes. It was frustrating and caused ill feelings.jane a.Read the full review
  • Too difficult to use and understand its set-up and costly, poor customer support to solve problems.humberto p.Read the full review
  • Implementation struggles and lack of cohesion between product team and implementation team.Dave M.Read the full review
94%
recommended this to a friend or a colleague

25 reviewers had the following to say about Dayforce HCM's pricing:

Anonymous

Dayforce the nightmare

Used daily for 1-2 years
Reviewed 2018-11-27
Review Source: Capterra

Overall we were over time, off budget and did not get the original scope in. Dayforce folks were only able to help when issues were escalated to the highest level of support. Lesson learned: you get what you pay for but wish someone at Ceridian had warned us of the lite project approach

Pros
Price was cheap for the functionality compared to many other providers and sales cycle was promising. There are some great people in the company who try to do their best by clients. Implementation model price was also reasonable compared to market.

Cons
The company has grown a lot and they don’t have a knowledgeable staff compliment that understood my business. The result was too much time spent after implementation fixing things that were not done correctly. Their various support teams did not work together in a seamless way for the customer. Prepare to have a lot of your own resources to sort things out if you go with them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Nathan M.

Dayforce by Ceridian

Used daily for free trial
Reviewed 2019-10-09
Review Source: Software Advice

Pros
Nice demo with good support. Pricing is a bit out of our budgeted amount.

Cons
Pricing was a negative aspect and the trial seemed short

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 6/10

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Bethann D.

Dayforce helped us ditch the spreadsheets!

Used daily for 2+ years
Reviewed 2018-04-13
Review Source: GetApp

Pros
Dayforce is highly configurable. We are a mid-size manufacturer with plant's in 3 states, 2 different pay frequencies, and 4 different bargaining agreements. Needless to say, we have a complex payroll. Dayforce easily handles our complex pay and benefits structures, and it is easy to make changes each time there is a new bargaining agreement. Customer support has gotten much better since they changed to a the 'pod' model - now when we call or open an online ticket, I get someone that is already familiar with our company and our Dayforce configuration.

Cons
I would like to see them offer more in-depth training for those of us that are HRIS administrators, so that we could do more of our own configuration and have less billable projects. The platform runs slow at times. Only really a problem on payroll processing days.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

At first it was difficult to understand the system it took practice to get easier. I could have

Used daily for 1-2 years
Reviewed 2017-10-05
Review Source: Capterra

Pros
The system helped me in identifying potential candidates in a short amount of time, with the large amounts of candidates I needed to streamline

Cons
The price, other systems can do the same for less. It was. Very difficult to get the manager's buy in

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

Decent HR Software Program That Gets the Job Done

Used weekly for less than 6 months
Reviewed 2019-08-30
Review Source: Capterra

Dayforce HCM is our main source for anything employee-related and it has been a consistent and useful resource for us. It has the information we need and when we need it, and we can trust and depend on them to provide the functionalities we require. Although not as UI/UX friendly as other software platforms such as Workday, it is a relatively cheap platform that allows employees to do what they need to do.

Pros
Dayforce HCM is a good HR software program in that it is a cloud-based platform for workforce management and other essential things such as payroll, benefits, and document management. It essentially gets the job done for the common employee and offers enough functionality to be a useful platform.

Cons
The overall aesthetic feel and functionality wasn't as smooth and intuitive as the previous HR software our company used, which was Workday. It's not a dealbreaker but it goes a long way to empower the user to feel like they understand and to a large degree have a comfortable control of the app in the first few experiences.

Response from Ceridian


Hi there,

Thank you for your feedback!

Your insight is very valuable and we appreciate you spending the time to share your experience.

Very best,

Michael

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Randy R.

Dayforce HCM great for Payroll and HRIS

Used daily for 2+ years
Reviewed 2017-09-13
Review Source: Software Advice

Dayforce works great under the right circumstances, but they still have some work to do to gain a bigger market share.

Pros
Dayforce HCM (DF) is a great product for payroll, which is the company's core offering. They have incorporated other HRIS modules into DF, some of which work extremely well. Dayforce does a great job of using only one employee record for everything, so there are no internal interfaces, and all changes are made real time. The company keeps up to date on all regulatory changes, and is quick to roll out updates and fixes to the software, which are seamless because they happen in the cloud. Works great for both our US and Canadian populations.

Cons
Dayforce does not process payroll in Mexico, so we cannot use it for the sole solution in North America. The reporting on data is sometimes difficult; the tool is pretty robust, but some common-sense reports are almost impossible to build, due to the cumbersome process of linking data fields together. This is getting better, but still lacking. Support response times are usually timely, but support personnel are not always knowledgeable enough to fix the issue right away. Any extra work on the product is always billable, and never cheap. Due to the design of the product, any changes to the company's organizational structure will almost certainly result in a long, expensive project to update the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Nadia C.

Cfo

Used daily for 2+ years
Reviewed 2018-10-17
Review Source: Capterra

Rewarding and cost savings

Pros
The support team availability and expertise but you are not just a customer but part of their team They really want you to succeed before and after implementation and that is the key the continuous presence

Cons
Some of the options as a deductions like additional races as a separate line is still not available even after the two years that we implemented should be available like guarnishees

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Dennis G.

Dayforce review

Used daily for 1-2 years
Reviewed 2018-10-18
Review Source: Capterra

Potential of utilizing for performance reviews. Savings in labor spend.

Pros
Potential of software offerings. Cost savings.

Cons
Some difficulty in implementing . Quoted costs for projects.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Emily O.

Dayforce is awesome

Used daily for 2+ years
Reviewed 2019-10-23
Review Source: Capterra

Overall, I have loved using Dayforce. Since I use it daily, I have found that the user experience is unlike any other program that we use.

Pros
I like that the product team listens to their customers and they continue to grow their product to what their customers need.

Cons
There are some features that we would love to incorporate but as a non-profit organization, we are unable to afford to add them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Amy N.

A Truly Integrated Solution

Used daily for 2+ years
Reviewed 2016-11-30
Review Source: Capterra

Dayforce HCM is a truly integrated solution that delivers ease of use, transparency and control over data.

Pros
It is easy to use. Since the product operates on a single platform, there are no interfaces between modules.

Cons
It is expensive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Aspen T.

Horrible Help

Used weekly for 6-12 months
Reviewed 2020-02-27
Review Source: Capterra

Overall I guess it's fine, from what I've seen if your a company, its not worth your money. You can find nearly the same thing for way cheaper. There app is unaccesible, you can't request time off without worrying if the app actually accepted it. You have to basically do everything online anyways, seeing your tax forms? Can't see it on the app. If you ever forget your password? Good luck to you, customer service kicks you right in the hiney. All they do is feed you lies that you want to hear. I recommend when I work and finding another payroll company that is better. Go somewhere else.

Pros
The layout looks professional, not just another quickly put together app. Nice, clean and modern vibe.

Cons
The customer service and help is absolutely the worst I've seen throughout all my years using other scheduling apps. They do not try and help you as best they can, in fact your lucky if you get an email back. They aren't accessible in anyway, shape or form.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Melanie R.

The software is clunky and inefficient

Used daily for 6-12 months
Reviewed 2017-06-27
Review Source: Capterra

Pros
It is more affordable than other similar softwares. It also allows us to have an integrated HR system.

Cons
They were unable to tailor it to our company's needs. It requires us to have to manually input too much information into the ATS before being able to setup individual candidate profiles.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Christina T.

Bargain compared to competitors.

Used daily for less than 6 months
Reviewed 2017-03-30
Review Source: Capterra

Some limitations and reporting are a bit frustrating, but overall good value. Highly configurable and adaptable.

Pros
Configurable and easy to use.

Cons
Constant upgrades to existing modules complicate things and keeping up with testing is challenging. Support (particularly implementation) needs a bit of heavy lifting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Davetta R.

Dayforce allows staff time to do what really matters most-serve our members

Used daily for 2+ years
Reviewed 2018-10-18
Review Source: Capterra

Pros
The overall functionality and how it drives employee engagement

Cons
That I can’t have all of the modules due to cost

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Bryan W.

Dayforce - A Terrific HCM Experience

Used daily for 2+ years
Reviewed 2020-01-06
Review Source: Capterra

We love it, my controller loves it, and my HR manager cannot live without it. She considers it essential software.

Pros
Prior to using Dayforce, our staff relied upon our controller to manage their time off, sick days and other HR related issues. Dayforce not only allowed our controller to free up her time, but as promised, put the control back into our employees hands, empowering them to monitor their individual HR related tasks.

Cons
While excellent in it's functionality, some users complain about the slow load times. As a SASS based software, this may be a problem with my internet connection at busy times. In reality, this represents a very small problem, and is a very small price to pay for an otherwise excellent program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sherrice G.

Dayforce is awesome

Used daily for 2+ years
Reviewed 2018-10-18
Review Source: Capterra

Awesome, the employees are great and always willing to help solve a problem.

Pros
It is constantly evolving. One database is awesome

Cons
I don’t have anything to add here. The professional services is expensive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Beverly M.

Dayforce Makes your Daily a Force to be Reckoned With!

Used daily for less than 6 months
Reviewed 2019-10-23
Review Source: Capterra

Amazing Company and Amazing Product!

Pros
The customization ability and growth it offers.

Cons
Cost is the biggest downfall upfront but pays for itself in the long-run.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Julie B.

Ceridian Dayforce HRMS

Used daily for 2+ years
Reviewed 2019-04-16
Review Source: Capterra

Our HR and Payroll departments are finally able to work in the same software. We always had two separate softwares in the past and they didn't link/communicate with each other. Moving to Ceridian Dayforce has made life easier and removed the data entry duplication. We have access to excellent reports too.

Pros
Ceridian Dayforce are continually improving and adding/updating features. They also create new modules but they come at a cost.

Cons
The first few years, ironing out the 'wrinkles' of a poor implementation. I hear the implementation experience is much improved since we purchased the software five years ago.

Response from Ceridian


Hi Julie,

Thanks so much for sharing your Dayforce experience. We really value your feedback and wish you continued success!

All the best,
Victoria

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Susan M.

Intuitive and Easy

Used occasionally for 2+ years
Reviewed 2018-01-18
Review Source: Software Advice

Most systems are easy, this system would be great for a large company with one dedicated COBRA administrator or for a single person department that just needs a little help with the demands/regulations for COBRA notification. I never worry that I am out of compliance when I use Ceridian.

Pros
We use it as a TPA of COBRA, and it is very much aligned to help with a one person department. Once you add someone to the system you can use it from hire notice to COBRA notice smoothly. I like the portal, and find that they developers definitely had hard core HR knowledge. They handle everything as long as the data is accurate, we only moved away from this platform when the insurance broker took over COBRA admin for us.

Cons
In the perfect world i could afford to have it integrate with the current ATS, but that is not the case. Also, the reports can be clunky but once you set up your favorites and schedule them you can expect them to run well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Lisa L.

Best HRIS/HCM software I’ve ever used...honestly

Used daily for 1-2 years
Reviewed 2018-10-17
Review Source: Software Advice

I love Dayforce and Ceridian... they are a truly innovative company that values their employees as much as their customers... makes me wish I could work for them!

Pros
Ease of use, single database system, cloud based, continuously upgrading software to stay ahead of market trends, innovative

Cons
Currently switching to HTML instead of Silverlight and it is a little cumbersone but they are constantly improving speed and listen to customer feedback to make changes

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sonam A.

A very advance management platform

Used monthly for 1-2 years
Reviewed 2018-08-10
Review Source: Software Advice

Pros
It is a very advance management platform unlike other old platforms. It manages all the human capital management needs.

Cons
It is little expensive in comparison to other platforms. Need to add features which make it easy to access more

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Jessie B.

Employee-friendly self-service once implementation hills are climbed

Used daily for 1-2 years
Reviewed 2019-10-23
Review Source: Capterra

Pros
The ease of and accessibility of reporting and the self-service features for employees, including the always-expanding app, is wonderful. I also find the handshake between the onboarding feature and the HR to be a strong plus.

Cons
I feel like my con is less about Ceridian as a platform and more about the lack of cohesiveness offered by the support team. I feel like the value of and quality of communication and follow-through vary wildly from case to case.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Cailin K.

Integrated data and very customizable

Used daily for 1-2 years
Reviewed 2018-10-17
Review Source: Capterra

We are having great success with reporting and employee record management in Dayforce.

Pros
I love that all of the various employee data is integrated into one system.

Cons
I don’t like that som features are only usable in Internet Explorer and that a lot are in add on modules that cost more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Angeles A.

Dayforce recently implemented

Used daily for less than 6 months
Reviewed 2019-10-23
Review Source: Capterra

System is easy but all of the legwork to prep the data and launch it was a tremendous effort. Now that we are live with the tool, things did got better but the team is still working to fix issues so we have happy employees.

Pros
The cost effectiveness versus any other Payroll software out there, plus the ease of implementing in other countries, since we are a Global company. The software is easy to use and almost intuitive.

Cons
Interphases can be improved, while implementing stuff would go wrong in Prod that didn't during test.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Debra B.

Longtime partnership continues to improve through Dayforce!

Used daily for 2+ years
Reviewed 2018-03-19
Review Source: GetApp

Pros
Flexibility! Dayforce is easily customizable to accommodate our business needs as they change. As we continue to add modules, our processes increasingly become more efficient, effective and accurate. Simultaneously and seamlessly the system streamlines all of the data, whether it's HR or Payroll, in a functional manner. We've reduced the time to process payroll by 70%! We appreciate the partnership with Ceridian, a relationship that has lasted over 29 years!

Cons
I would like to see quarterly regional meetings to meet other Ceridian/Dayforce clients, gain insights and share ideas. The only time I get an opportunity to meet and collaborate with other users is during Insights and I seem to always miss the opportunity to meet other users. I would like to see a price break for non-profit companies. It's important to retain our services but we are limited in the dollars we spend annually.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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