Dayforce HCM Reviews - Page 4

Dayforce is easy to use with all employee data within one platform.

some areas have increased latency which makes it difficult to get through some tasks with speed.

One single application, totally integrated for payroll, benefits, HR, recruiting, performance management, etc. We really like that the system is easy to configure. Dayforce itself has come a long way in the 18 months we have been a customer--they have upgraded the platform several times. They are good listeners and seek to improve all the time.

We have struggled with carrier feeds. Dayforce is growing at such a rapid pace that it seems like the customer support side has been slow to catch up. In the 18 months we have been with Dayforce, we have had 3 customer success reps. The turnover (on their side) is a little worrisome.

User friendly for all levels of employee users. The system has been able to accommodate the specific needs of our business practices.

Multiple releases over the past few years has made it difficult to keep our internal training and documentation updated.

-Tons of useful features -Possibility of creating completely customized reports using the vast array of information collected and held by DayForce -All in one-solution for HR, Payroll, and Time-tracking software.

-Difficult to implement the many features -High barriers for customization and report creation -Easy to become overwhelmed or confused -Weird access to features based on strange controls in the system for who can see what information

Ceridian Dayforce are continually improving and adding/updating features. They also create new modules but they come at a cost.

The first few years, ironing out the 'wrinkles' of a poor implementation. I hear the implementation experience is much improved since we purchased the software five years ago.

Hi Julie, Thanks so much for sharing your Dayforce experience. We really value your feedback and wish you continued success! All the best, Victoria

Employee/Manager (end user) access is user-friendly. The payroll processing is highly easy to audit prior to submission of payroll. Can see the calculations prior to committing. The Benefits platform is adaptable and can be configured for complex benefits. I love the ability to have Ceridian send the carrier files.

Some of the functionality is not usable because it is able to be customized.

Everything in one place, employee experience

Entitlements, Job Step Rates pulling into status Screen

I never took a day of training but was able to navigate the system and end date benefits for employees. Open enrollment is a breeze with this new system.

I haven't experienced anything that I disliked so far. The system is intuitive and easy to use.

I am a big fan of the payroll features. I have been in the payroll field for 27 years and no other system compares to the Dayforce experience.

Customer support. We know more about the product then support

I worked at a different company prior to being here and when i found out they also had Dayforce I was very excited. It is very easy to use as an employee and also as a manager. I have been able to work at both ends. As an employee, having the ability to make request on the computer was simple. Checking and approving my time was a great bonus so I am always assured I get paid the correct amount. If there was an error, I can just do it then and it will notify my supervisor.

At the start I thought it would be complicated. From using a punch clock to now the computer. It took me some time to learn but after it was so easy.

once your past implementation the package is nice and very useful

implementation is less than great, at times, most times, very frustrating

-Advanced reporting capabilities -Automation features to save time -Both Time Management and Payroll in one program is very beneficial

-Not as intuitive as it needs to be -Most beneficial functions are locked to those with high-level access -More complicated than necessary in some ways, which means it takes more time to navigate and utilize than necessary

Dayforce is a great platform for many HR related purposes. You can track/assign employee hours and shifts, monitor and approve time off requests, and calculate payroll. In addition, it allows employees to monitor/track their benefits, retrieve pay sheets, change direct deposit information and more.

Compared to other software that is payroll only, Dayforce is a little clunky. It takes too many clicks to do simple things like adjusting time clocks, approving payroll, and using it as both a team manager AND an employee. Certain features, such as a manager adding a time off request for an employee, requires Silverlight, so we can only do that with Internet Explorer and no other browser.

Hi Michael, Thank you for sharing your Dayforce experience. This is incredibly valuable feedback and we appreciate you taking the time to give us your thoughts. Wishing you continued success! Thanks again, Michael

I like how user-friendly the software is...once you know where to go, it's easy to use. Our employees were hesitant at first, but now they comment on how they like it.

We are still having issues with the benefits and payroll coinciding correctly, so that has been an ongoing administrative nightmare. Previously, we were on Ceridian Latitude and did not have the benefits and payroll synched.

Ease of Use, the variety of modules makes it a great product to input all items related to HR. Performance module makes it easy to track and partner with managers to complete annual reviews. The new change from silver light to HTML based makes it even easier to use on multiple browsers.

Some of the modules do not connect with other, for example the recruitment module does not connect with the employee profile to upload resume and other new hire details. Support has said this is on their radar though for the future!

Easy to navigate, you have everything you need from start to finish when hiring and recruiting and Payroll is not as complicated as with other systems. You also have all of the employees information in one place. Making life much easier.

Some reports are not as easy to find. But customer service are very knoledgable and helpful.

Front end ease, ability for administrators to configure system to meet our needs

The 9/80 work ability needs additional research to meet expected results

Dayforce HCM has been an effective single solution for us. It has allowed us to leverage technology, replacing manual paper-based processes. The PPACA module has effectively allowed us to remain compliant with ACA. The mobile app is also widely used by our nearly 2000 associates. Lastly, Ceridian continually seeks to improve the product, often leveraging customer feedback.

Ceridian Dayforce HCM has experienced continual growth since we partnered in 2013, resulting in internal movements with our support teams. This movement has created relearning at times for those changes.

It's pretty easy to use. App functions are limited by company but for the most part it's simple and user friendly.

The scheduling format doesn't have the best functions. Doesn't allow you to change employee once they have been categorized. And cant categorize them under two categories. (I.e. cashier is only cashier and stocker is only a stocker can't be classified as both)

Thanks so much for sharing your review. This is very valuable feedback and we appreciate you taking the time to share your experience. Thanks again, Victoria

Some capabilities via mobile, Cerdian has a full platform. I do not have to add other products to it, the analytics and reporting capabilities once I learn how to use them

The message center. Because I am an administrator I get all messages. Therefore, I cannot see when I have things that I need to do directly for my team. Someone has to call me to remind me to approve things for my team. I wish I could get a special notification when I need to approve something for my team, like a buzzer or something. Since notifications are in Dayforce and no email notification comes thru to tell me to approve something for my team, it makes things challenging.

I liked that the buttons were big and accessible and easy to see, and that they later modified different types of clocking in and out (lunches, etc). When they updated the software, you could tell they tried (and succeeded, partially) in simplifying some of the screens for users.

Past versions of Dayforce would freeze up a bit. Also, any time anything went wrong (sometimes a log in or out didn't take, sometimes a time would need to be edited) the manager or boss would have to personally modifying these issues. Under good management, this wouldn't be an issue. Under bosses who can barely handle stress and take systems errors out on their employees, it's a complete nightmare situation. This is where Dayforce could really look beyond coding issues and consider how to socially engineer better customer service solutions so even technically challenged supervisors can use the system easily.

The functionality! We have some complex policies / procedures that other vendors simply told us could not be automated. However, we have been able to automate not just successfully but accurately these complex policies to improve our internal customer satisfaction and remove a lot of the administrative burden. Ceridian is also clearly dedicated to excelling and staying ahead of the industry's needs, as clearly reflected in their willingness and execution to implement clients' ideas based on their individual needs.

Silverlight plug-in is a problem especially for my Mac users; however, they are working on getting rid of this, thankfully. In addition, they had to address some implementation inefficiencies.

I love the ease of logging into one system to get access to all my needs from processing a new employee to processing payroll and beyond. Having access to everything I need in one location for employees make my work life happier and more efficient!

The vast amount of information to sort through with any upgrade can be overwhelming. Would be nice to have a script to test through so I can be sure I am covering all of my bases before it is live on production.

I've used this from an end user perspective actively at one organization that chose this, and it was easy to use and navigate for the day to day HR, Payroll, Benefits, etc scope. The teams are fairly hands-on throughout implementation and they will do a lot to showcase wow-factors throughout the sales process until actual technical questions arise for some features.

In one experience evaluating this product as an all-in-one offering, we needed to ensure the Learning piece of functionality would suit our needs. It did not. The Learning product was presented as in-house and with their own roadmap for features and development. Every demo of this piece of the product was high level and they avoided getting detailed with backend/LMS admin features and setup. After...

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I can view my work schedule as it is posted right from the app on my phone. I can also make time off requests, view my next pay date, my next scheduled shift, view my availability, and my earnings, all in one place. There isn't much you can't do with this software and the visual presentation is well organized and appealing to workers of any age!

I wish there was a feature to view the rest of the staff's schedule as an employee so I could know who I could potentially trade shifts with if something comes up, but other than that I love this software!