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676 reviews
Recommended
Bryan W.
Accounting, 51-200 employees
Used daily for 2+ years
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We love it, my controller loves it, and my HR manager cannot live without it. She considers it essential software.
Prior to using Dayforce, our staff relied upon our controller to manage their time off, sick days and other HR related issues. Dayforce not only allowed our controller to free up her time, but as promised, put the control back into our employees hands, empowering them to monitor their individual HR related tasks.
While excellent in it's functionality, some users complain about the slow load times. As a SASS based software, this may be a problem with my internet connection at busy times. In reality, this represents a very small problem, and is a very small price to pay for an otherwise excellent program.
Elaine Z.
Retail, 201-500 employees
Used daily for 2+ years
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Overall pleased. I still maintain a problem since implementation that apparently can’t be repaired that is directly effecting employees
The versatility of the reporting and functionality
Support availability waiting three days for an initial response.
Tonia B.
Financial Services, 501-1,000 employees
Used daily for 2+ years
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The system is easy to use and provides all of your employee information in one place.
I like that all employee data is in one place.
I get frustrated with the reporting function.
ivory y.
Sports, 501-1,000 employees
Used daily for 2+ years
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Dayforce allowed us to bring together HR accounting, payroll and recruiting under one platform! Great!
This is a total human capital management system
Silverlight functions phasing out means we are losing some of the user friendly functions
Jeffrey J.
Construction, 1,001-5,000 employees
Used daily for 1-2 years
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It really is a one stop shop for everything HR. Our headquarters and HR department are remote, so my team and I appreciate the resources within Dayforce HCM. The timeclock and PTO functionality for my team of 12 is easily managed, as are the storage and access to tax and benefit forms. As the manager, I see what they see and then some. We have it set to accrue PTO daily which our employees appreciate. Requesting time off and seeing balances is very easy. Having quick access to pay statements is also handy. I prefer this software over some of the larger players in this space!
-intuitive for most users w/ basic needs -stable platform from an outage perspective -scalable: our company just recently added new hire paperless onboarding via Dayforce. Recruiting will be added soon.
-reporting is tricky to navigate -new hire onboarding is finicky. sometimes does not save your work -certain dynamic functions require IE silverlight, yet program works better in Chrome?
Mike K.
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used daily for 1-2 years
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We were able to go from having seven different systems for payroll, benefits to only one. We have automated many of our processes and reduced/eliminated most of the spreadsheets we are using to track information as we have an actual system wherein to track this data.
One single application, totally integrated for payroll, benefits, HR, recruiting, performance management, etc. We really like that the system is easy to configure. Dayforce itself has come a long way in the 18 months we have been a customer--they have upgraded the platform several times. They are good listeners and seek to improve all the time.
We have struggled with carrier feeds. Dayforce is growing at such a rapid pace that it seems like the customer support side has been slow to catch up. In the 18 months we have been with Dayforce, we have had 3 customer success reps. The turnover (on their side) is a little worrisome.
Julie B.
Consumer Services,
Used daily for 2+ years
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Tire Centers has been on several Ceridian platforms over the 16 years I have been with the company. Dayforce HCM certainly stepped into the future of what the full service human capital management arena will look like. Through a tedious implementation and stabilization period we are very pleased with the offerings of the system and most importantly our end users are on board and have embraced the system.
User friendly for all levels of employee users. The system has been able to accommodate the specific needs of our business practices.
Multiple releases over the past few years has made it difficult to keep our internal training and documentation updated.
Renee M.
Media Production, 10,001+ employees
Used daily for 2+ years
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Overall experience is wonderful, mostly in part by the partnership.
Dayforce is easy to use with all employee data within one platform.
some areas have increased latency which makes it difficult to get through some tasks with speed.
Helen D.
Wholesale, 1,001-5,000 employees
Used daily for 2+ years
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Bumpy at best. Some days I actually say I miss ADP.
I like the 'one' database aspect the best.
Implementation was very lacking. Nearly a disaster. I am over 2 years in and still have not been able to get everything we originally intended to do up and running.
Samantha N.
Electrical/Electronic Manufacturing, 201-500 employees
Used daily for 1-2 years
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This software has a ton of potential, especially if you're willing to do the hard culture-change work that will be required to maximize it. However, if you aren't going to capitalize on the features, you'd very likely be better off with something a little less feature-heavy and more user-friendly. I would have loved to capitalize on the report creation features to benefit my company, however they are reserved for the highest admin level and therefore are privileges not easily granted.
-Tons of useful features -Possibility of creating completely customized reports using the vast array of information collected and held by DayForce -All in one-solution for HR, Payroll, and Time-tracking software.
-Difficult to implement the many features -High barriers for customization and report creation -Easy to become overwhelmed or confused -Weird access to features based on strange controls in the system for who can see what information
Julie B.
Professional Training & Coaching, 51-200 employees
Used daily for 2+ years
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Our HR and Payroll departments are finally able to work in the same software. We always had two separate softwares in the past and they didn't link/communicate with each other. Moving to Ceridian Dayforce has made life easier and removed the data entry duplication. We have access to excellent reports too.
Ceridian Dayforce are continually improving and adding/updating features. They also create new modules but they come at a cost.
The first few years, ironing out the 'wrinkles' of a poor implementation. I hear the implementation experience is much improved since we purchased the software five years ago.
Hi Julie, Thanks so much for sharing your Dayforce experience. We really value your feedback and wish you continued success! All the best, Victoria
Chris C.
Construction, 51-200 employees
Used daily for 1-2 years
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Going from a manual HR/Payroll system, Dayforce has allowed our team to consolidate all the different roles and tasks into a single software. From HR managing hiring process and onboarding, to Finance managing payroll to even on-floor managers managing the day-to-day attendance and vacation requests, Dayforce has allowed our team to spread the tasks around fluently to different departments. Great software that is easy to use and allows everybody from executive to production workers to have real-time access to their files.
It's easy to set up from a base level perspective, however it was quite difficult to set up and implement smoothly with HR. However, Dayforce had an excellent support team that worked diligently to help us through any concerns.
Monique Z.
Nonprofit Organization Management, 51-200 employees
Used daily for 2+ years
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I worked at a different company prior to being here and when i found out they also had Dayforce I was very excited. It is very easy to use as an employee and also as a manager. I have been able to work at both ends. As an employee, having the ability to make request on the computer was simple. Checking and approving my time was a great bonus so I am always assured I get paid the correct amount. If there was an error, I can just do it then and it will notify my supervisor.
At the start I thought it would be complicated. From using a punch clock to now the computer. It took me some time to learn but after it was so easy.
Sharon B.
Machinery, 1,001-5,000 employees
Used daily for 2+ years
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Ceridian encourages input from clients and will redesign around client requests. The support model is great and easy via computer or phone.
Employee/Manager (end user) access is user-friendly. The payroll processing is highly easy to audit prior to submission of payroll. Can see the calculations prior to committing. The Benefits platform is adaptable and can be configured for complex benefits. I love the ability to have Ceridian send the carrier files.
Some of the functionality is not usable because it is able to be customized.
Samantha N.
Electrical/Electronic Manufacturing, 201-500 employees
Used daily for 1-2 years
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There is a lot of potential with this product, however the most useful features are limited to those with universal access; most managers at my workplace do not have the authorizations to access advanced reporting that would be extremely helpful. Furthermore, while there is a lot of functionality, it is not quite intuitive enough. I found it easy to navigate but probably due to my prior experience with similar software. Managers here struggle to make full use of it and spend more time, rather than less, on things like scheduling, authorizing time sheets, and the like.
-Advanced reporting capabilities -Automation features to save time -Both Time Management and Payroll in one program is very beneficial
-Not as intuitive as it needs to be -Most beneficial functions are locked to those with high-level access -More complicated than necessary in some ways, which means it takes more time to navigate and utilize than necessary
Michael J.
Nonprofit Organization Management, 201-500 employees
Used daily for 2+ years
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Dayforce is a great platform for many HR related purposes. You can track/assign employee hours and shifts, monitor and approve time off requests, and calculate payroll. In addition, it allows employees to monitor/track their benefits, retrieve pay sheets, change direct deposit information and more.
Compared to other software that is payroll only, Dayforce is a little clunky. It takes too many clicks to do simple things like adjusting time clocks, approving payroll, and using it as both a team manager AND an employee. Certain features, such as a manager adding a time off request for an employee, requires Silverlight, so we can only do that with Internet Explorer and no other browser.
Hi Michael, Thank you for sharing your Dayforce experience. This is incredibly valuable feedback and we appreciate you taking the time to give us your thoughts. Wishing you continued success! Thanks again, Michael
Sherry M.
Environmental Services, 1,001-5,000 employees
Used daily for 2+ years
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Great
Everything in one place, employee experience
Entitlements, Job Step Rates pulling into status Screen
Jeanine J.
Nonprofit Organization Management, 201-500 employees
Used daily for 2+ years
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We are using Dayforce for benefits and payroll currently. We have a different system as our system of record. We are in the process now of building the business case to transition everything to Dayforce because of the major issues we have experienced. The benefits of having everything in one system are immeasurable. One system provides for a seamless user experience and will allow us to maximize the functionality, especially with all the great changes coming in 2020.
I never took a day of training but was able to navigate the system and end date benefits for employees. Open enrollment is a breeze with this new system.
I haven't experienced anything that I disliked so far. The system is intuitive and easy to use.
mARY B.
Automotive, 1,001-5,000 employees
Used daily for 2+ years
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Love, Love, Love! This system has improved my daily tasked. It has also helped my work life balance. Because it is so easy to use, I am able to have be at home more with my family.
I am a big fan of the payroll features. I have been in the payroll field for 27 years and no other system compares to the Dayforce experience.
Customer support. We know more about the product then support
Bobbi B.
Automotive, 1,001-5,000 employees
Used daily for 2+ years
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once your past implementation the package is nice and very useful
implementation is less than great, at times, most times, very frustrating
Sophia C.
Health, Wellness and Fitness, 1,001-5,000 employees
Used daily for 2+ years
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We are growing our workforce and Dayforce has joined with us to help keep up with with out pace. We have a great relationship with our product manager, Pamela Schaffer, she keeps us in the loop for upcoming training and events, she ensures we have the ability to resolve our issues by assisting as needed and escalating issues when needed. Ceridian events such as Insights provides opportunities to network with others in our industry as well as on sight training
Front end ease, ability for administrators to configure system to meet our needs
The 9/80 work ability needs additional research to meet expected results
Kristen L.
Consumer Services, 201-500 employees
Used daily for 1-2 years
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Our implementation went smoothly, for the most part. We loved our implementation consultant, Zuhayr Moreea. He quickly answered questions, learned our corporation, and did exactly what we needed. We are now in the process of implementing Recruiting and Performance Management, and it is not nearly as quick and smooth of a process. I believe this is through professional services, so that may be the difference. We have noticed a huge difference.
I like how user-friendly the software is...once you know where to go, it's easy to use. Our employees were hesitant at first, but now they comment on how they like it.
We are still having issues with the benefits and payroll coinciding correctly, so that has been an ongoing administrative nightmare. Previously, we were on Ceridian Latitude and did not have the benefits and payroll synched.
Anonymous Reviewer
Verified reviewer
Retail, 1,001-5,000 employees
Used daily for 2+ years
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Dayforce HCM has been an effective single solution for us. It has allowed us to leverage technology, replacing manual paper-based processes. The PPACA module has effectively allowed us to remain compliant with ACA. The mobile app is also widely used by our nearly 2000 associates. Lastly, Ceridian continually seeks to improve the product, often leveraging customer feedback.
Ceridian Dayforce HCM has experienced continual growth since we partnered in 2013, resulting in internal movements with our support teams. This movement has created relearning at times for those changes.
Anonymous Reviewer
Verified reviewer
Automotive, 11-50 employees
Used daily for 1-2 years
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It's pretty simple and user friendly the app doesn't really allow you to make changes to the schedule or timesheets. But the website does, not very mobile friendly though. It does allow me to look at a schedule by day so that's helpful. Overall would like more functions to be available but it gets the job done
It's pretty easy to use. App functions are limited by company but for the most part it's simple and user friendly.
The scheduling format doesn't have the best functions. Doesn't allow you to change employee once they have been categorized. And cant categorize them under two categories. (I.e. cashier is only cashier and stocker is only a stocker can't be classified as both)
Thanks so much for sharing your review. This is very valuable feedback and we appreciate you taking the time to share your experience. Thanks again, Victoria
Megan B.
Insurance, 201-500 employees
Used daily for 1-2 years
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Overall, Dayforce is a great system that allows for a good amount of customization throughout the platform, they are constantly releasing new modules and items to make the system better each year. I am looking forward to what new items they will be brining in the future.
Ease of Use, the variety of modules makes it a great product to input all items related to HR. Performance module makes it easy to track and partner with managers to complete annual reviews. The new change from silver light to HTML based makes it even easier to use on multiple browsers.
Some of the modules do not connect with other, for example the recruitment module does not connect with the employee profile to upload resume and other new hire details. Support has said this is on their radar though for the future!