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Brightspace is a cloud-based learning management solution that enables K-12 schools, universities, businesses, and government...
NEO is an intelligent learning platform (ILP) used by schools and universities worldwide. The platform is known for delivering...
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Carolyn S.
E-Learning, 501-1,000 employees
Used daily for 2+ years
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My overall experience with BrightSpace is positive. Learners also find the LMS easy to use and navigate.
The most impactful features of BrightSpace are discussion opportunities, auto-grading, and navigation.
The cost of the LMS is the only drawback.
Marta Y.
Education Management, 51-200 employees
Used other for less than 6 months
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Students love the user interface and module layout
I found it more challenging to use than Matrix LMS
Jeremy W.
Verified reviewer
Higher Education, 1,001-5,000 employees
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We use Brightspace to create and deliver our undergraduate and graduate level online courses. Overall, we've been pleased with the platform. As an admin and an instructor, I appreciate how flexible Brightspace is. I am able to customize my courses however I want to. Brightspace is also good at seeking out user feedback to improve their product.
The LMS is very robust and flexible. It is also reliable.
The interface is often not intuitive. Often multiple clicks are needed to find an important setting in an assessment. The communications piece ("intelligent agents") which allows the faculty to send automated emails when a student meets certain criteria (for example, sending a note to the student if they haven't logged into the course in 5 days) is quite limited and lacking in "intelligence."
Elena M.
Primary/Secondary Education,
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There are lots of good ways to use it. The upgrades seem to be responsive to what users need.
This is not particularly about Brightspace, but all LMS products seem a little clunky and sometimes not intuitive.
Gregory D.
Computer Software, 201-500 employees
Used other for 1-2 years
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Train anyone, anywhere, on the same material, with the same material.
This blended LMS is a great tool for corporate training, comprehension testing, and retention tracking. Put the Kirkpatrick model into full use.
All LMS software can be wonky at times. Include too many features and it can overload the user experience.
Nathan W.
Primary/Secondary Education,
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D2L is doing a great job of integrating modern technologies into their ILP (LMS). They are adding collaborative tools, video capturing tools, and multimedia interfaces very well. I've been an administrator of this LMS for about 3 years now and have been very impressed with the improvements each year.
It's hard to say. I guess with any technology, there are periodic problems. We felt like we were almost beta testers when we switched to 10.1, and we reported many bugs. I think also, the help desk folks are nice, but the turn-around time to get tickets resolved can linger onwards of a month or so.
Mary N.
Primary/Secondary Education,
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Takes the LMS to the next level with ease of use, focus on the learner and on learning analytics.
Not always stable, sometimes the learning curve can be challenging for new users.
Vijay S.
Primary/Secondary Education, 1,001-5,000 employees
Used monthly for 6-12 months
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If I were in the market for a new LMS I would consider Moodle hands down.
Good features and functionality. Easy to navigate. Not all products are bundled together in the base learning platform.
Reporting and integration needs improvement. Implementation takes longer that other LMS. Annual licensing fees are very high. Many changes to Customer assigned resources. Currently, API calls to production Database is unavailable.
Anonymous Reviewer
Verified reviewer
Higher Education, 1,001-5,000 employees
Used daily for 6-12 months
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No benefits realized. Purely a frustrating experience having to use this LMS to manage my post-secondary classes.
Nothing at all. The LMS has a LONG list of features but nearly all of them are poorly designed and frustrating to use. I have moved back to old solutions that I used before I was given this piece of software. Clearly no teachers with any experience were consulted in the design of this. There was a huge opportunity for D2L when they moved from their old solution to a new Cloud based one. They missed the opportunity
The interface was not intuitive. There were very few clear best practices in the interface. The way that you complete tasks changes depending on which part of the interface you are using. Non-technical users will become quickly frustrated with the number of steps required to complete even the most basic of tasks. The interface feels like it was built by different groups of developers and designers...
We're sorry to hear you're having problems with Brightspace and want to help. Please feel free to reach out to me directly so we can discuss the challenges you're having and get you some help.
Jeff B.
Used daily for 2+ years
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If the organization is centralized, D2L seems to be the best choice for an LMS that I know of (I've been working in this space a long time!).
Our school needed a lot of flexibility and customization, as well as integration capability. They have a rich API layer that allowed us to create an "uber" system - a next-gen learning system that all appeared to be a single entity even though it was made up of multiple platforms.
The costs for flexibility and data are problematic - it's an issue for all LMS companies but it would be great to see more progressive thinking around our school's data.
Nathan B.
E-Learning, 51-200 employees
Used daily for 2+ years
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We have been able to boost productivity consistency, and quality using Brightspace. It is easier to build out courses and map them in a simple hierarchy. Course templating allows us to ensure consistency when building copies of courses or new versions. Brightspace has also allowed us to automate a number of functions we would normally need to perform in terms of student management, which has freed up personnel for other tasks but also removed human error from the equation.
Brightspace is very intuitive; users can jump into the LMS and figure out what they need to do with little to no instructions. I like the power it gives admins to build in automation and customize how students work through the course. This is done via intelligent agents and release conditions. Brightspace just looks great. Is the most aesthetically pleasing LMS on the market as far as I have seen.
The platform seems more geared toward traditional schooling systems rather than asynchronous models at times. For example, there is no easy way for students to add their own due dates to assessments; they can only be added for the entire course, which does not work when students are all pacing differently. Brightspace for Parents is also not as strong as I would have expected. There seems to be limited features and out parents are just not really interested in using it.
Anonymous Reviewer
Verified reviewer
E-Learning, 51-200 employees
Used daily for 2+ years
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My students (middle and high school) are able to become proficient in the navigation of the system in just a few days with minimal questions and challenges.
BrightSpace includes all of the typical features of any LMS. However, D2L has improved the platform over time and has made the system more intuitive and user friendly. I also use CourseDen (the higher ed version of BrightSpace) for my college courses and the features are essentially the same with a few differences. However, the two platforms are enough alike that, once you know one system, learning to use the other one is a cinch. The features allow for very specific customization of assessments, discussions, and other features. I have built my own courses within the LMS, so I am familiar with a majority of the features and capabilities of the LMS.
No cons were added to this review
Anonymous Reviewer
Verified reviewer
E-Learning, 1,001-5,000 employees
Used daily for 2+ years
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It’s extremely customizable, but no matter how each course might be built, there is a feeling of familiarity. I love the assessments, open ended plugins to embed for my faculty, user support, and the student experience. I really love the course builder. It’s an easy to use yet extremely effective tool.
I would say the fact that it is so customizable and open ended at first is daunting to faculty. However with proper training and support, my faculty have really excelled with the LMS.
Jess S.
Primary/Secondary Education, 5,001-10,000 employees
Used daily for 1-2 years
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I love BrightSpace. My old school switched from another LMS that did not have near as many features as BrightSpace. I was happy to learn that my new school also uses BrightSpace.
I cannot think of any cons about BrightSpace. However, starting a job at another school after using BrightSpace taught me that it is very important that it is set up right. My new school is not using many of the features that my old school uses. I think it is important to make sure that each school sets it up to make sure that students are able to get everything they can from it.
Anonymous Reviewer
Verified reviewer
Higher Education, 1,001-5,000 employees
Used daily for 2+ years
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Overall, D2L Brightspace is relatively easy to use and robust. It's not always intuitive, but that seems to be the case with all LMS I've used.
I use D2L, Moodle, and Blackboard in my multiple jobs. D2L is the most visually attractive of these, and the "drag and drop" functionality of course building makes things much easier than in Blackboard, for example.
When grading, I wish the rubrics appeared in the margin of same tab as the assignment, rather than a separate pop-up window, though this is already an improvement from earlier iterations.
Ho'omana Nathan H.
Verified reviewer
Higher Education, 5,001-10,000 employees
Used other for 2+ years
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I wish there was a little more documentation available. Brightspace is incredibly powerful, but the most powerful tools are pretty opaque to use and quite a few of them are hidden pretty deep in the settings.
Brightspace offers a great LMS with lots of options for customization. You can completely run an online or in-person class with ease using Brightspace. Everything from assignments to discussions to grading to groupwork is integrated.
Brightspace isn't especially user-friendly and there's a pretty steep learning curve. Also, there aren't a lot of good tools for collaborative work, and I typically rely on Google Drive for when I want to have students collaborate.
Anonymous Reviewer
Verified reviewer
Higher Education, 51-200 employees
Used daily for 6-12 months
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Brightspace has allowed our students to access course information online and in hybrid environments. The LMS is powerful and can produce quality courses that are highly customizable and interactive. I have used it for around six months now as an instructor and have noticed that while it is powerful, you might want to trial it out alongside a couple of other competitors to find one that fits you.
I like the complex features that are offered by this LMS. Course creators can embed external sources, create several nested modules and access plenty of documentation. Users can also access content on nearly all browsers and operating systems.
There is a steep learning curve, and it can be difficult to even access basic course information as a learner, or to even find out how to create a single module for students as an administrator. The issues related to mobile access, Safari, and flash are still present in this LMS as well. It will be difficult to access certain pages, and some external links do not allow you to access them either.
Anonymous Reviewer
Verified reviewer
Higher Education, 201-500 employees
Used other for 2+ years
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I mostly encounter the platform when working a project seeking to integrate with the product. To this point, I haven't been limited much on what I can do from an ETL or integration perspective.
Brightspace offers a clean UI and flexibility to meet our LMS needs. Our faculty and student body enjoy using it daily to manage course activities. Our staff like the openness of the platform for implementing new integrations and working with data.
We've had significant issues with the vendor-provided API in the past. We push grades from Brightspace to our SIS to populate student transcripts. When the API stopped working, it left us in a tight spot. Thankfully, the newer API seems more reliable.
Anonymous Reviewer
Verified reviewer
Higher Education, 5,001-10,000 employees
Used daily for 2+ years
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Brightspace by D2L was useful for implementing a live course's online material, but the program lacks important components that are necessary for online courses.
This Learning Management System is GOOD but not the best. It is great that D2L and Brightspace have an easy-to-use portal that differentiates between student, instructor, and even TAs. However, the options that come with competitors like CANVAS are far superior...
CANVAS, a competing LMS, provides more external resource use, such as Virtual Office Hours during Conferences, and even grouping students into smaller groups to use MS Office through Collaborations. Brightspace is user friendly for students but more difficult to manage for administrators/teachers.
Maria K.
Primary/Secondary Education,
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The support team is very fast in replying to any issues that may arise. Additionally they provide many webinars and conferences that help the users to create a network and exchange knowledge.
The not so intuitive construction of the LMS. Some navigation buttons can be confusing. One of the drawbacks is that it doesn't keep preferences like restrictions as default and you have to push lots of buttons or tick many boxes for each course.
Carol H.
E-Learning, 201-500 employees
Used daily for 1-2 years
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So far, so good, except the idea of "bumping around in the dark" until you find your way is unnecessary. Webinars are needed!
This LMS is an upgrade from Sakai. The overall platform is more aesthetically pleasing. Some added features like uploading of video and student-teacher interaction capacity. Grading interface is more professional and user-friendly; before you had to cut and paste, now the rubrics are embedded.
I've been using it for almost two years and am only now discovering features. The company should provide schools with a new user training webinar or course. I feel that there are so many untapped resources.
Evaggelia A.
Education Management, 11-50 employees
Used weekly for 6-12 months
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Me and my colleagues used this tool to collaborate and to keep track our students development. No problem apeared and on line suppoert was available any time we need it. The high cost made us stop use this LMS
Customer support is very qualitative. You can have any of features you need. Interaction and collaboration tools of every kind are available and compatable. Creativity is supported by many tools such quiz , rubric-as , polls builder etc
It depends totally on the internet connection and this may cause problems of connectivity sometimes. In addition the costs to enrich with additional tools may be very high. It doesn't support many of the speaking languages.
Richard B.
Primary/Secondary Education,
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To be fair to D2L, the LMS has a nice look and feel about it (especially in the student facing view). Hence, students seem reasonably happy with D2L most times. They also seem to be able to navigate around the various tabs with some ease. Students DO have issues with the e-Portfolio feature which is far from intuitive and simply doesn't work at times.
From the course creation standpoint, the software is very unintuitive and inconsistent. It appears that this LMS was created by a team of software engineers that did not commit to a consistent architecture. Hence, methods to accomplish certain tasks vary by where you may be in the LMS. This makes it very challenging and time consuming to use. The discussion forum functionality is very dysfunctional and quite restricting. Many students have commented on how archaic this feature is and I agree with them. The help function is virtually useless. One flounders until an answer is "discovered" or one gives up. Finally, the number of clicks to accomplish the simplest of tasks is mind numbering.
Tonisha P.
Primary/Secondary Education,
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It is very easy to set up and maintain a course. I really like that there are multiple means to complete tasks (i.e. upload course content, grade assignments/quizzes, contact students, change course structure). To add, the availability of supports and video is phenomenal. I was part of the Brightspace implementation team for our campus. The amount of time and effort put into making sure the product met the needs of the faculty and unique student body, and training of the first use faculty was quite impressive. It is also helpful to have easy access to student progress and monitor learning out comes.
It is a bit difficult setting up the gradebook. It is not impossible, but not easy. Also, since it is required that one create a new rubric, it is time consuming. It would be much easier if one could upload a rubric from another LMS (as is done with quiz content).
Anonymous Reviewer
Verified reviewer
Higher Education, 501-1,000 employees
Used daily for less than 6 months
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Using BrightSpace to connect with my students and manage my courses has been wonderful! Clicks needed to accomplish tasks are very few (in contrast to our previous LMS) and publisher content for my courses integrates easily. Setting up tests and other assessments is a breeze!
The user interface is logical and intuitive. Support is wonderful.
So far, I haven't found anything I don't like! Hard to believe, but true. My institution has just moved to BrightSpace and I love it. Integration with my publishers appears seemless and course management is a breeze.