Docebo Pricing, Features, Reviews & Comparison of Alternatives

Docebo Reviews

Docebo

The Learning Management System (LMS) You’ll Love to Use

4.16/5 (34 reviews)
32,665     5,565

Docebo offers one complete learning solution for all your corporate training needs. Empowering clients of all sizes in more than 80 countries, Docebo is a learner-centric platform that supports learning in its many forms, including formal, social and experiential.

Key features that Docebo enables:
- Create and deliver courses, quizzes, learning plans, playlists, surveys, events, certifications
- Track course completion and user engagement
- Create, schedule and run standard and advanced custom reports
- Customize your eLearning portal
- Manage live instructor-led events (ILT)
- Gamification: Engage users with badges, awards, leaderboards, contests and rewards
- Social Learning: Let your employees ask questions and get answers from subject matter experts within the organization
- Experiential Learning: Capture user-generated knowledge from the experts in your organization, validate it through peer-review and share it across teams, while building a culture that rewards top performers
- Learning across the extended enterprise (employees, partners and customers)
- Ecommerce: Sell training courses individually or in bundles through subscriptions
- Content Marketplace: Access, browse and purchase business and professional courses from content providers, such as Lynda.com and OpenSesame, within the LMS
- Simply integrations with many enterprise systems, including CRMs, social media, CMS, video conferencing tools, and others
www.docebo.com

Docebo Overview

Pricing

Starting from: $3900.00/year
Pricing model: Subscription
Free Trial: Available (No Credit Card required)
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Devices

Web
Android
iOS

Business size

S
Small
M
Medium
L
Large
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Docebo screenshot: Docebo_eLearning_WebAppDocebo screenshot: Docebo_eLearning_MobileDocebo screenshot: Docebo_eLearning_WhiteLabellingDocebo screenshot: Docebo_eLearning_GamificationDocebo screenshot: Docebo_eLearning_UserExperienceDocebo screenshot: Docebo_eLearning_DragandDropDocebo screenshot: Docebo_eLearning_StartDocebo screenshot: Docebo_eLearning_InterfaceDocebo screenshot: Docebo_eLearning_AutomationDocebo screenshot: Docebo_eLearning_LMSDocebo screenshot: Docebo_eLearning_ReportsDocebo screenshot: Docebo_eLearning_IntelligenceDocebo screenshot: Docebo_eLearning_UserStatsDocebo screenshot: Docebo_eLearning_ReportingDocebo screenshot: Docebo_eLearning_MonitoringDocebo screenshot: Docebo_eLearning_Courses - CopyDocebo screenshot: Docebo_eLearning_CoursesDocebo screenshot: Docebo_eLearning_UserStats - CopyDocebo screenshot: Docebo UIDocebo screenshot: Docebo on TabletDocebo screenshot: Docebo widgetsDocebo screenshot: Docebo coursesDocebo screenshot: Docebo advanced ReportingDocebo screenshot: Docebo navigation panel

Docebo Reviews (34)

Latest reviews

 Outstanding!!!

Read the full review
Reviewed 14th of June by Jeff Holden

 

 Rough start

Read the full review
Reviewed 13th of June by Jason Aulicino

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Docebo Pricing

Starting from: $3900.00/year

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Starter Plan accommodates up to 100 active users

View Pricing Plans

Key Features of Docebo

  • Users activity tracking and reporting
  • API System for Integrations
  • Multilanguage
  • Tablet Compliant
  • User management with organizational mapping
  • Off-The-Shelf integrations via API
  • One-page style Interface
  • White-Labeling for customization and reselling
  • Stunning UIX
  • On the Cloud, SaaS - No downloads or updates required
  • SCORM 1.2 & 2004 compliant
  • TinCan Support
  • Integrated with WordPress
  • Integrated with Joomla! 2.5 and 3
  • Embededd converter for PPT, PPTx, ODP and PDF files
  • E-Commerce functionalities
  • Assessments, Quiz and Surveys creation
  • Integrated with Video Conferencing software
  • Extended Enterprise for Customer and Partners Training

Docebo Screenshots (24)

Docebo screenshot: Docebo_eLearning_WebAppDocebo screenshot: Docebo_eLearning_MobileDocebo screenshot: Docebo_eLearning_WhiteLabellingDocebo screenshot: Docebo_eLearning_GamificationDocebo screenshot: Docebo_eLearning_UserExperienceDocebo screenshot: Docebo_eLearning_DragandDropDocebo screenshot: Docebo_eLearning_StartDocebo screenshot: Docebo_eLearning_InterfaceDocebo screenshot: Docebo_eLearning_AutomationDocebo screenshot: Docebo_eLearning_LMSDocebo screenshot: Docebo_eLearning_ReportsDocebo screenshot: Docebo_eLearning_IntelligenceDocebo screenshot: Docebo_eLearning_UserStatsDocebo screenshot: Docebo_eLearning_ReportingDocebo screenshot: Docebo_eLearning_MonitoringDocebo screenshot: Docebo_eLearning_Courses - CopyDocebo screenshot: Docebo_eLearning_CoursesDocebo screenshot: Docebo_eLearning_UserStats - CopyDocebo screenshot: Docebo UIDocebo screenshot: Docebo on TabletDocebo screenshot: Docebo widgetsDocebo screenshot: Docebo coursesDocebo screenshot: Docebo advanced ReportingDocebo screenshot: Docebo navigation panel

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Linux, Mac, Windows, Web-based, Windows Phone, Mobile Web App
Supported Countries
Canada, Europe, Middle-East and Africa, United Kingdom, United States
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Alternatives to Docebo

Benefits

Docebo differentiates itself in the LMS marketplace by offering the following:

#1 - Unparalleled User Experience. Software designed to be as intuitive as possible to ensure ease of use and fast adoption for administrators and learners alike.

#2 - Cutting-Edge Functionality. Docebo is continuously advancing its learning technology, relentlessly researching new and innovative ways to solve customers' problems and releasing new learner-centric functionality at an unmatched pace in the growing learning industry.

#3 - Scalability. Without overwhelming users with too many features, Docebo lets you start small, while getting you up and running quickly for immediate impact. Seamlessly scale as your elearning initiatives and enterprise needs evolve, by simply turning on extensions and integrations within Docebo as they’re required.

#4 - Combined Formal, Social and Experiential Learning. Docebo goes far beyond traditional LMSs by supporting learning as it happens in real life. With Docebo, employees are not only able to locate and connect with internal experts, but also promote user-generated content, and uncover hidden knowledge within the organization.

#5 - Extended Enterprise. While many LMSs are created primarily for the internal employee training audience, Docebo is designed to provide training for multiple audiences and can easily be extended to train partners, customers, prospects and association members.

#6 - Flexible Pricing. An unlimited number of users can be registered in Docebo, but customers only pay for those that are active, who use the platform within a given billing cycle.

#7 - 30+ Off-the-Shelf Integrations. These include integrations with video conferencing tools, content management systems, authoring tools, CRMs, social media, and commerce sites. For integrations that do not come off-the-shelf, RESTful APIs can be used to integrate with any enterprise system.

#8 - Languages. Docebo is available in more than 30 languages off-the-shelf.

Who is Docebo For?

Sold in over 70 countries around the world and used by more than 28,000 organizations, Docebo is available in 31 languages and caters to businesses of all sizes in various industry spaces. The application is specifically created for teachers, instructors, training personnel, training departments, tutoring institutions, and any entity interested in the flexibility and far-reaching benefits of cloud-based learning.

Some of Docebo’s customers include Autodesk, Thomson Reuters, Krispy Kreme, Accenture, Herbalife, McAfee Institute and Clarizen.

Read the full GetApp Analysis

Videos

Docebo Category Leaders

Reviews
Integrations
Mobile
Media
Security

#5 in Learning Management System (LMS)

View full ranking
70
12
13
14
16
15

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Security and privacy

Encryption

No
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
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Jeff Holden

Outstanding!!!

14/06/2017

Pros

"We are an elearning company in the retail energy industry using Docebo to train sales agents. We appreciate the certification/re-certification feature because it allows us to help our clients meet compliance requirements with state regulations. Additionally, the multi-tenant facilities allow us to support private courses for some clients while supporting other with generalized courses or a mixture of both.

Cons

"Customer service continues to improve on a day to day basis and we couldn't be more pleased with the response time"

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Aulicino

Rough start

13/06/2017

Pros

The look and feel is what we wanted. Its easy to set up courses. The admin portion has a lot of features.

Cons

Awkward classroom set-up. Some complaints from users who say they are not sure what to do. The launch wasn't very smooth

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Software Advice
Helpful?   Yes   No
Read more
Dan Winter

Worst Decision We've Ever Made

06/06/2017

Visibility into user progress for compliance or development courses.

Pros

App-based so you can use only the features you need. Integration with Slack, G-suite. Lots of content types. The ability to deep link into specific courses for users. Support for eLearning, webinar, and ILT. Granular user permissions and management.

Cons

Everything else. The WORST support I have ever encountered. We purchased because of the "new theme" they recently released, however on the third day I was unable to use it at all. The support ticket took 24 days for even the simplest response, which was resolved after 6 weeks of submitting it - only for the same issue to happen again. Initial responses are basic questions, such as "Is it OK if I login to your site to repro the issue?" - clearly trying to buy time. Even the SIMPLEST QUESTION like what IP address to whitelist for automated CSV upload took TWO WEEKS!!!! Our IT team had to find an error in THEIR API to get mobile version of site to work. Clearly they focus support on clients paying hundreds of thousands of dollars. Go with Litmos instead and make it work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary STFM

Have had to delay the release of our new elearning course repeatedly due to bugs in the new release.

06/06/2017

Pros

Decent reporting. Product seemed to work pretty well before newest release. It has some nice features. Price is competitive.

Cons

LOTS of things are broken in the new release. Even the "next" button that takes learners through a course doesn't work. We've wasted hundreds of hours of staff time explaining problems to Docebo, getting screen shots and videos for them, and trying to develop workarounds. This upgrade should not have been released without more internal testing. It's a mess and new problems creep up every day. And things will be fixed one day and broken again the next. It's taking forever to get the bugs fixed. Meanwhile, we keep having to explain to our members why our courses aren't working. I no longer have any confidence in the company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
yvette ochoa

100% unsupported product even if you buy support!

03/06/2017

Hardly anything because key features are not working and support is not addressing them! Update June 9, 2016: I am very encouraged by the fact that Docebo assigned a customer success person to ensure my issues are addressed. I will update review once they are able to deliver on their promises

Pros

Seems to have great features but they most things don't work in the latest release. The design of the product is sleek but how does that help when it doesn't work? Beware, they will demo only what works for you. Anything advanced you try to do the product falls apart. Make sure you test it!

Cons

BEWARE! Once you buy there is ZERO support. The support takes 2 weeks for the simplest things that don't even require fixing bugs. Their answer to serious issues that prevent you from using the product successfully is usually "Will be fixed with the next patches". And they take 2 weeks to tell you that! There is zero support even if you buy support. Their way of working around the issues "if they don't ignore you" is usually unacceptable in terms of user experience. We are very disappointed and will be migrating away from this product as soon as we can.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Jamie Somers

So far so good

31/05/2017

We're still just getting started but so far everything has been great!

Pros

It's easy to use and has been fairly simple to learn how to customize.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Lazhar Cheriet

The best LMS system I came across

10/05/2017

Since the first day we adopted docebo as our LMS, we just noticed a lot of improvements such as employees engagement and retention programs, a better training structure and an excellent managment tool for any of our coaching sessions. I have to mention also the excellent and professionnal customer service we get everytime we needed help. Thank you guys!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Diana Tullio

Great Software With Amazing Customer Service

05/05/2017

After analysis of solutions for our LMS initiative, we selected Docebo. The tipping point in their favor was the clean look, the flexible integration, and the rich feature set. What we did not expect was the quality of the service we would get. We went with the enterprise license (still extremely cost effective), since we needed the Coach and Share, White Labeling, and other advanced features. We had a one-time reasonable fee for implementation which included our own implementation manager. What an awesome experience that was for us. The implementation manager became an essential part of our team enabling us to learn as well as help us to avoid pitfalls as we worked through the different options for our use cases. We give props to Docebo service for making it possible for us to go live with our first customer in only three months. Great solution with a great price point.

Pros

Service! We also liked the flexibility of the platform and how easy it was to create our own solution quickly.

Cons

The only thing that was difficult for us was the timing of our implementation with the timing of the new 7.0 release. It was not that big of an issue, but it was another detail we needed to consider. For example, do we change this feature or wait for 7.0?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Adebayo Olowoyeye

Top notch eLearning and live training management software

03/04/2017

Our company, a pharmaceutical software company, has leveraged Docebo to provide on-demand and instructor-led training to our community. Docebo provides a feature rich environment that is easy to use by both content creators and learners. We also use Docebo to message our learners through newsletters and robust notification feature that are triggered by events in the system. Our division's tremendous success with Docebo has generated a lot of interest in this service company wide. With the multi-staging environment, we are able to create multiple sites with access to a central repository of course content. To date, we have three Docebo site up and running and hope to add a few more this year. We vetted a lot of LMS providers and Docebo was easily the best choice. Docebo consistently introduces new features, while allowing us the flexibility to keep old configurations. The customer support is very prompt and quick to escalate issues when urgent. Docebo continues to prove that we made the correct decision when selecting a learning management system providers. They are a true partner.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mike DellaCamera

Everything you could ever want in an LMS!

24/03/2017

We adopted Docebo as our LMS almost two years ago and have never regretted the decision. The robust features, superlative customer service, and the ease in which you can empower other users has been a boon to our learning/training initiatives. Any issue we have encountered has been solved either by the LMS itself, or by working with a technical representative to come up with a solution. Our instance supports over 10,000 users with multiple domains, and Docebo handles all of this seamlessly. Our end users have also remarked on the easy navigation and pleasant UI/UX. I can't imagine using another LMS with the same level of success Docebo has provided.

Pros

Ease of use, robust customization options, user friendly, great technical support.

Cons

There could be better communication of smaller updates or patches to the system. Major initiatives are communicated, but some smaller changes are not done so with the same urgency.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more

GetApp Analysis

Docebo is a cloud-based e-learning management system designed to significantly cut down the time and costs associated with traditional classroom learning through the delivery of online learning with real-time training results tracking. Docebo LMS is enterprise-ready, supports blended learning, which may include some face-to-face between instructors and students, and with a companion mobile app that supports learning from anywhere, anytime. It promotes seamless classroom online chatting, gamification, and apps and widgets that can be added or removed in one click. Docebo's user interface is a blend of deep functionality and simplicity to ensure optimal end-user experience.

Docebo can easily be rebranded for a more customized look and feel. You can even create and use your company’s custom domain. Its ability to integrate with various applications allows you to expand and extend the students’ learning experience and the instructors’ capacity to deliver more impactful training courses and materials. Some of Docebo’s core features include ILT-classroom, file uploading and converting, advanced tracking and reporting, powerful integrations and the course marketplace.

What is Docebo?

More than ever, human resource training is becoming more and more a strategic business asset, as competition becomes more and more intense in virtually all industries. Thanks to the many benefits of cloud-based learning and the technologies behind it, huge costs and considerable training times are being significantly slashed, particularly for companies with locations in different parts of the world.

Docebo’s e-learning platform presents distinct advantages that include local training sans the business travel expense, interactive instructor-led training (ILT), real-time tracking of students’ learning progress, and shorter training-to-implementation times. Docebo learning management system can be used for situations like product training, training a team of sales professionals, dealers and post-sale support personnel, software training, security, privacy and business ethics training, school and university education, and soft skills and management training.

Main Features

ILT-Classroom

There are two types of online trainings: web-based training and instructor-led. And then, there are blended learning scenarios, which are a combination of both web-based and instructor-led training. To create instructor-led training courses, the ILT-Classroom app must first be activated. It can be found in the Apps and Features section of the sidebar on the left. The ILT-Classroom app is listed under the Additional features tab.

The app allows you to schedule and manage instructor-led live training sessions, and organize classrooms, locations, enrollments, and evaluations. It can also be used alongside the Learning Plan app to manage and schedule blended training sessions.

File Uploading and Converting

Docebo allows trainers to upload and share just about any type of training material, be that SCORM, Tin Can, PPT, PDF or video files. PDF, PPT, PPTX and ODP files can also be converted into slides or a sequence of snapshots without any need for a local download into the user’s computer. To convert a file into slides, create or select a new course. Click the Add Training Material button and select Slides Converter from the drop-down menu. Files can then be uploaded or dragged into the gray area. Conversion time depends on the number of slides needed for the presentation.

Some points to remember: SCORM packages are created with specific software and uploaded in ZIP format. Any type of video can be uploaded to a course, and Docebo automatically converts them into MP4 format.

Advanced Tracking and Reporting

“If you can’t measure it, you can’t improve it.” This is a line you probably have already heard once or twice, a line believed to have been coined by management specialist Peter Drucker. There are some who don’t subscribe to this line of thinking, but in the online learning world, the best way to measure the success of a training material and how much of the training participants actually take away is through reports and analytics.

Docebo’s real-time tracking capabilities allow instructors and trainers to instantly understand which courses have already been completed, which students have passed which tests, how many students are yet to complete a particular course, and so on. Reports can be standard, summary or custom and can be exported as CSV or XLS files.

Powerful Integrations

Docebo employs an integration strategy that extends and expands native Docebo functionalities through third-party applications. Add-ons can either be free or paid and include the likes of WebEx, Adobe Connect and TeleSkill for web conferencing, WordPress, Drupal and Joomla for CMS (content management system), Twitter, LinkedIn and Facebook for social media, and Vivocha for online customer interactions. These apps can easily be found and integrated with your custom LMS (learning management system) through Docebo’s apps marketplace.

Docebo also supports single sign-on (SSO) and single login functions with third-party applications. For example, your users can log in to your Docebo LMS via their Facebook accounts. Docebo can integrate with virtually any third-party software through its custom API (application programming interface). As well, it uses the SCORM standard and Tin Cap API for a more seamless LMS experience by both course creators and takers.

Course Marketplace and E-Commerce Functionalities

If you’re an instructor and would like to profit from the custom courses you create, Docebo’s e-commerce app allows you to do just that. To be able to sell your courses, first, you have to have a Docebo account. Next, you’ll need to activate the e-commerce app. Once activated, you can upload your courses and decide which ones to sell. You price your own courses, and all sales are yours 100%.

Courses on sale appear in the course marketplace with a green shopping cart icon on the upper-right hand. A learner interested in buying a course can scroll over the shopping cart icon to review the course’s description and price. Payments are made via PayPal and other payment gateways. Docebo also offers a transaction tracking tool which gives you insight into your sales numbers, including which users actually purchased your courses.

Integrations

To enhance the teaching and learning experience, Docebo can integrate with a variety of applications like Gmail, Google Apps and Google Analytics, CMS platforms like Joomla and WordPress, web conferencing applications like Adobe Connect, GoToMeeting, OnSync and WebEx, and social networking sites like Facebook, LinkedIn and Twitter.

Pricing

Docebo’s pricing scheme is based on monthly active users. This means any company can register as many users as they want but will only be billed for users who log in to the system during the 30-day billing period. Pricing starts at $230 per month for 50 active users. Each user exceeding the active user plan is priced at $5.90 each. If you opt for annual payment, you get two months off your bill, regardless of the subscription package you choose to avail.

The sales department can be contacted for plans exceeding 20,000 active users per month.

Bottom Line

  • Available in 31 languages, sold in over 70 countries and used by more than 28,000 organizations worldwide
  • Can integrate with widely used applications like Google Apps, Gmail and Google Analytics, and CMS platforms like WordPress, Drupal and Joomla
  • Links to a course marketplace with available free courses
  • Straightforward payment scheme based on monthly active users
  • Can be accessed on tablets and other mobile platforms for anytime, anywhere learning

Frequently used together