EaseCentral Features

EaseCentral

Benefits & HR administration for employers & brokers

4.65/5 (71 reviews)

EaseCentral Feature Summary

  • Compliance management
  • Customizable reporting
  • Forms management
  • HIPAA compliance
  • HR management
  • Multi-language
  • Payroll integration
  • Payroll management
  • Search functionality
  • Third party integration
  • Activity dashboard
  • Data import/export
  • Goal setting / tracking
  • Organizational charting
  • Enrollment management
  • Policy management
  • Employee onboarding
  • Performance review cycles

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Reminders (226 other apps)
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Third Party Integration (275 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


14 reviews

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Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


5 reviews

See all Android Apps

EaseCentral Feature Reviews

25 reviewers had the following to say about EaseCentral's features:

Cody Henderson

EaseCentral - A new way to manage employee benefits

2018-01-17

This cloud based benefit management portal is ideal for anyone looking to streamline their benefits management, and go paperless!

Pros

EaseCentral allows employees to enroll themselves in company benefits through their easy to use portal. The system is easy to understand and guides one through the process seamlessly.

Cons

Some of the pages are just plain white with little color, so it may be hard to navigate at first glance. Other than that, no cons!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Erin Thomas

I love Ease Central, it makes it easy for me as an administrator to track my groups enrollments, etc

2018-06-05

Pros

User friendly Service Team is awesome Houses so much useful information for both me as an administrator and for employees Reports are easily accessible (Enrollment Reports, etc.)

Cons

I wish everything was an automatic file feed over to the carrier, so far I do not have any other cons to mention.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rachel Hallmark

This has been a game changer for eliminating paper and tracking employee enrollments and engagement.

2018-07-12

Less paper, easier employee engagement, great reporting, and more.

Pros

Ease of use for employees. Easy (now) for us to set up employer groups and communicate.

Cons

There are some nuances for larger or more complex groups that are still not as easy as they should be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Casey Archer

Simplified Open Enrollment

2017-08-15

It helped simplify our process and it provided our employees with the convenience to enroll on their own time.

Pros

It simplified the decision making process by showing the potential out of pocket contribution an employee would pay in real time.

Cons

The reporting feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Lovett Goode

Reduce Admin time and cost for employer, employees and producers

2019-04-29

tracking all client information Census on demand easy click for marketing with partners as a broker / consultant it is of value to be able to access client information and to empower the employer HR to be able to access enrollment and plan information.

Pros

Employer and employees like 24/7/365 access to benefit information Employer can track admin changes and employee access Added Security - 2 step authorization process to login Paperless Compliance documents posted Reports easily available - census, enrollment forms, by plan, employee, vendor, etc Compensation statements convey true employer value Carrier/Vendor partners automatically download eligibility so employer need only enter it into EASE system.... example Employee termination - HR enters date and reason; COBRA will automatically generate when the TPA picks up the data weekly (Sunday nights).

Cons

Wanted: more carrier partners such as Delta and VSP to automatically download eligibility waiver form completion - currently requires an extra step to download and check box before forwarding to carrier

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jodi Koops

Ease of use, sleek design, great customer support!

2018-03-12

Convenience, ACA Reporting, Access to deduction reports, one convenient spot to access all enrollment forms.

Pros

One place to include all benefits and applicable information that is easy for employees to see.

Cons

Sometimes the hold time for customer service can be a little bit long, but it's generally very quick!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 11-50 employees)

Simple interface for admin and enrollment was a breeze for employees

2018-04-25

If for nothing else, it makes enrollment for new employees very simple and clearly explains what they are enrolling for/paying for.

Pros

Managing employee benefits through this portal is very simple, even though I have very little HR experience.

Cons

Some employees (just a few) had trouble figuring out how to login or didn't trust the email asking them to login.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Cathy Hendrix

User friendly software with easy setup

2019-04-26

Enrollment is very easy and integrations work very well.

Pros

Easy to navigate, wonderful integration with Colonial Life, user friendly for both admins and end users, branded marketing materials

Cons

Some limitations with communication only benefits, limited customization on employee homepage

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Matt Kuznetsky

Smooth implementation with solid software interface

2018-06-06

Online enrollment for new hires, paperwork renewals for Open Enrollment, robust reporting capabilities for the admin, and integrated HRIS for groups needs that functionality.

Pros

The look is visually appealing, the employees really like the look & feel, and from an admin side the reporting is very robust.

Cons

Aside from the necessary data entry to build groups there isn't anything I dislike about the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Denny Rivas

Changed the way I manage my clients.

2018-11-29

Pros

Such a time saver. 2) Straightforward online portal to ease enrollment for employees and access for employers/admin and us as brokers.

Cons

Any processes that could've been simplified have already been implemented... sometimes before I even realize that there was an easier way.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dede Kennedy

Broker with large and small clients on EaseCentral

2018-12-27

Able to offer Ben administration at no charge to all our clients as perk of doing business with us. We charge set up fees for micrclients only.

Pros

Able to manage all Ben administration needs and keep close eye on employee experience and provide our tailored employee decision support, ability to fix employee errors/changes and override quickly and easily

Cons

All systems demand set up time- this is no different, took my staff time to get through learning curve mostly self taught- need staff who can do this efficiently

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jillian Urban

Ease Central has been a tremendous resource, housing employee and benefit information.

2018-06-05

We use it for employee data, employee benefits, elections, employer contributions, , paycheck deductions, hiring and terminations dates, wages, pay period, 5500 forms.

Pros

It is a one stop for activities with most of our employer groups.

Cons

I don't have any cons about the software. Any unknown that I have come across has been quickly answered.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Construction company, 51-200 employees)

Great Way to Make Open Enrollment Paperless

2019-02-19

So far it has been a great service to use.

Pros

They seem to integrate with a lot of different vendors which is great because they automatically send out COBRA information for us.

Cons

They make each employee waive each benefit offer (we offer about 10 different things) which can be time consuming.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Stacey Hussain

Easy to Use and Implement

2018-06-01

The ability to give clients a portal in which employees can enroll in benefits without the hassle of paper forms.

Pros

The ease of use, the fact that we have complete control over the site set up and do not have to rely on the team at EaseCentral to set up sites on our behalf

Cons

Waiting patiently for file feeds to the carriers to be set up. The only piece of EaseCentral that is lacking is the inability to actually send enrollments to the carriers. But I know they are working on it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Outstanding HR Platform

2018-03-12

Saves time with enrollment, onboarding. Quicker submission and approval time.

Pros

Ease of employee onboarding and administration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

EaseCentral makes life so much easier as a broker!

2018-03-13

Accurate forms and data collection.

Pros

Gathering completed forms with no more missing information or data from employers and employees. I like the central access point to manage new group enrollments as well as open enrollment changes.

Cons

It would be nice to receive specific notifications when a particular employee has made a change or completed their enrollment, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Cari Lyttle

Very useful enrollment tool

2018-06-01

Customer retention. Less back-and-forth with clients (due to complete forms).

Pros

Ease of use by our brokerage and also our client's HR managers and employees. It allows client's employees to enroll even if they are remote, and forms are complete.

Cons

The build-out of the portal can be tricky.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 11-50 employees)

Great benefit and document management for employees and administrators.

2018-03-19

easy access for employees and administrators to all HR related information.

Pros

Everything pertaining to each employee is in one easy to use platform.

Cons

At first, it was a bit of a struggle to navigate, but once I became familiar with it, it's a no-brainer.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Greg Haack

Wholly impressed

2017-01-09

Customer service is very responsive and they embrace feedback and seek ways to improve the experience for brokers and customers alike.

Pros

Employer and employee friendly.

Cons

I wish they would aggressively market my clients directly to deploy more EaseCentral services.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10
Source: Capterra
1 of 1 people found this review helpful
Helpful?   Yes   No
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Anonymous
(Insurance company, 11-50 employees)

Enrollment technology for all size employers.

2018-12-21

They don't have to track people down and collect paperwork.

Pros

Easy to implement, easy to update, and changes update in real time. The system allows us to input all of our groups into one place.

Cons

Some of the help bubbles and 'learn more' pages are confusing. But the ticket system is great to get questions resolved.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Michaelanne Berktold

Ease Enrollment

2019-06-10

Pros

Ease is titled Ease because it should be an easy process for the employees to elect their benefits.

Cons

We were happy before the upgrade and now even happier with the newest upgrade.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Education Management company, 201-500 employees)

Easecentral is aptly named! Easy to use, and was the center of my daily activities!

2018-06-10

All employee and benefits information was easily stored in one, highly organized, place.

Pros

Auto populating forms, electeonic signatures, and AMAZING customer service made this program a life saver in my day to day.

Cons

Sometimes the really neat little features can be hard to find, and the FAQ and help videos are more general. Also, sometimes it can take a while for a help ticket to be responded to, but that was usually only during 4th quarter when they're likely inundated with requests.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alina Bermudez

It is a fantastic tool for open enrollment and managing employees changes.

2018-03-15

Managing all benefits for companies.

Pros

Managers and employees alike can manage very well all the benefits options.

Cons

The main issue for me has been importing hours for employees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shannon Uecker

Broker Reveiw

2019-03-05

Overall, we are very pleased with EaseCentral. We are looking forward to the new updates mid-March

Pros

It is very easy to use for admins, employees and brokers.

Cons

It has some limitations with more specific benefits, eg; Universal Life

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Minerva Fox

A powerful tool to manage your company's and client's group benefits.

2018-03-12

Made record keeping that much easier.

Pros

The UI is clean and easy to follow.

Cons

Not for the faint of heart or someone who is not tech-savvy. Learning curve is steep but worth it once you get through it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more