Eddy Reviews - Pros & Cons, Ratings & more

BambooHR

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Paycom

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EddyHR is a cloud-based human resource (HR) management solution designed to help recruiters and HR professionals track applicants and conduct employee on-boarding. Key features include job posting, time-off management, progress tracking, secure document storage, and reporting.

Eddy

Linux

Web-based

Windows

Founder/Chocolatier

I love that it works extremely well and truly supports my business. I love that I can define my process and that the software doesn’t force me into a box by defining my process for me.

Underwriter Manager

This product is very easy to use. The layout is clean, simple, and the best part is it helps you stay organized.

VP of Marketing

I like the profiles of the employees. It is fantastic to have access to this data and so easy to digest it.

Client Success Manager

Not only is Eddy super user-friendly, but they are affective and efficient. Jordan provides the best customer support for any and all needs.

Director of Talent Acquisition 

AMAZING Customer Service and response time to inquiries. Frequent updates and great communication in regards to what is coming next for the platform.

Admin

The team they have assembled at Eddy is everything you would hope to find as a customer - polite, friendly and relatable, all while maintaining a professional profile.

Bookkeeping/HR

EddyHR is user friendly, clean, not cluttered, and has the features that we needed the most - time tracking, time off management, important document management/storage.

US HR Director

I like the full functionality of the software and that it's very easy to use. It's great for smaller or medium size businesses.

Office Manager

Having our employee documents digitally stored and easy to access. I love the ability to email a form for review and signature to our employees.

I feel the software should have access to review paystubs and pay info. Having a separate website is a hassle and inconvenient.

So so easy to use and amazing design. You can automate emails, job integrations, customize your own hiring stages.

Director of Corporate Finance

When we rehire someone it overwrites their previous work data and that data is lost.

Head of Employee Experience

Their responsiveness was great. The software is also pretty intuitive.

Marketing Associate

Eddy is a great product that is priced right and full of capabilities.

Administration

Eddy has helped me to keep our employees up to date on the documents required for our licensing. Eddy is a good source for our employees to find the documents they need for their jobs and referral.

Also getting out of state Tax stuff set up has been a pain.

Integration was simple and support staff is prompt, honest and professional.

HR Manager 

Eddy is a newer software and not all of the features for employee management have launched. Once they do, the “cons” section will be empty.

ADP Workforce Now

UKG Ready

Gusto

RUN Powered by ADP

great hris that allows contractor only and custom onboarding

We have been using Eddy for 3 years now and the experience blew our previous company out of the water when it comes to user friendly and quick response time with support when needed.

User friendly!

It's been frustrating at times but most of the time does what we need it to.

Good value for money

As a customer of Eddy.com, I have consistently been impressed by their exceptional customer service. The team they have assembled at Eddy is everything you would hope to find as a customer - polite, friendly and relatable, all while maintaining a professional profile.  When team members who are well-versed and knowledgeable, whether the topic be technical or business-related(ie., navigating the online platform/app and onboarding guidance), are confident while also maintaining a high level of approachability, it creates an environment where customers feel supported, valued, and empowered to effectively address any challenges. Whatever your goal is, it's Eddy's goal, and there's a whole team of people to back you up and help you get there!

Eddy.Com - An Exemplary Customer Service Experience

It has been an easy to use product that meets our needs.

General Review

Eddy has been great to use. Its nice to have a central location where I can see, and others can see the bigger picture. 

Eddy is great. 

Even more than the product itself, the EddyHR team has been incredible!  They are so responsive, professional, friendly, and I trust 100% that they are here to help me the best they can.  Having a great specialist at EddyHR who is available any time on any day to answer my questions is so great!!

Great product for a good price!

What I like best is the customer service. Once we signed on, we were immediately assigned a rep that is always there to answer questions and help me walk me through new functions. The other great feature is the ability to access EddyHR's HR Support Center which is a great resource for all things HR - it's easy to ask a question of the HR Concierge, or scan the state-specific laws, tools, and videos. This has been great since I'm not a HR profession by trade.

I'm new to HR, so EddyHR  has made my HR role easy

I appreciate the availability of the technical staff and training. Eddy is always improving the product to better meet our needs. I am very happy with the program

Employee Database

Very good.  Our support person is outstanding.

I recommend Eddy

Great product 

Streamlining workflow process

Hands down the best of the best!

I have been really happy with the Eddy program.  Eddy has helped me to keep our employees up to date on the documents required for our licensing.  Eddy is a good source for our employees to find the documents they need for their jobs and referral. 
We have used Eddy for hiring, it has streamlined that process and saved us a lot time.  

Effective Employee Management 

Eddy's team from beginning to end has been phenomenal.

Great implementation & Follow up!

Overall the experience has been great.  Our company had explosive growth and I would not have been able to manage everything.  It has met my expectations as a full-service HRIS. 

Great for small to medium business

Our companies overall experience with Eddy has been a very positive one. Although they are missing a few software details, they have gone above and beyond in meeting our companies very personalized needs. They have been great to work with, and we plan to continue using their product.

Positive Customer Experience

I have used 3 other HR Softwares and none of them compare to Eddy. This is a very easy to use software that you can figure out on your own. The customer service team has been so quick to answer any questions that I've had and the engineering team to fix any bugs that I've came across. The design and use of this software is better than anything I've used or demoed. I am super excited to continue to use eddy and be apart of what this company has store for us in the future. 

The software you can't live without!

Having one software to have people clock in and/or out, request time off, recruit and sort through resumes... everything thus far has been super handy and making my job a whole lot easier!

Great product and amazing customer service

The team that I dealt with at eddy has been nothing short of amazing. From my initial contact with them to completing our partnership, the communication, and understanding of what we needed in an ATS as a company has been incredible. I feel that we have received a tailor-made product and attention in getting the ATS integrated into our recruiting process. Our company has tried many other ATS's and even though eddy have claimed this product is still evolving, it is an amazing product. I foresee us using eddy heavily now and into the future. A necessity for my recruiting process that I did not know I needed. Super excited to continue to use eddy. 

The ATS/HRIS I Never Knew I Needed

The staff are super helpful and very friendly. The product is great and I am very happy with our decision.

Great Product

Eddy keeps me so organized. I don't have to worry about losing important information or keeping track of things in a million places. I have been able to streamline my hiring process to be simple and easy to go through. 

Very well done and easy to use! 

EddyHr is the Best!

So far it has been a pretty good experience. Our transition from our last product to EddyHR could have had a lot more hiccups, but it was overall really smooth. If nothing else, their team has been VERY helpful!

Xima Software's Eddy experience

The customer service team is amazing - always very responsive.

Eddy Reviews (2025)

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Pros and cons

48 reviews