I have found the software to be intuitive and user friendly, with great features and capabilities. The support team has been incredibly helpful, offering timely and accurate answers to my questions.
The quality of recordings is great and very detailed. Doing a search within the recordings helps to narrow down to what you are looking for.
I find it a very intuitive and affordable audit tool that also supports our security needs. We are planning to roll it our across all of our network infrastructure to give us even greater insights.
There is no real lack of function we miss so I don't have any negative to say.
The only thing I didn't like was the inability to record only when an alert was generated.
In the beginning, we faced some technical difficulties when upgrading to newer versions.