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WorkForce Suite

Cloud workforce management for large enterprises

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WorkForce Suite Pricing, Features, Reviews and Alternatives

WorkForce Suite product overview

What is WorkForce Suite?

The WorkForce Suite is a cloud workforce management solution that empowers employees and managers to digitize time and labor processes, optimize demand-driven scheduling, simplify absence management and enable strategic business insight. The WorkForce Suite adapts to an organization’s specific workforce management requirements no matter how unique the pay rules, labor regulations, schedules, and employee self-service needs are.

Key benefits of using WorkForce Suite

The WorkForce Suite is a feature-rich enterprise workforce management solution that provides a modern and responsive user experience and helps organization reduce administrative overhead, control labor costs, improves operational efficiencies, and maximize productivity. The solution provides broad and deep coverage for your entire workforce with:

The AI-enabled WORKFORCE ASSISTANT to aggregate, prioritize, and surface tasks that need of immediate attention without the noise of non-urgent tasks.

The WORKFORCE HUB’s modern and responsive one-stop-shop approach to a personalized user experience from any device to easily communicate the information most important to the individual user.

LABOR FORECASTING built on a machine learning architecture that accounts for historical data and continually retrains the forecast model based on emerging trends and user input to more accurately predict optimal staffing levels.

SCHEDULING capabilities that optimize staffing levels—from predictable to highly variable—to meet the demands of the business and its customers while accounting for employee needs, enforcing public and internal policies, confirming employee qualifications, and predicting potential fatigue concerns.

Highly flexible TIME AND ATTENDANCE features that enable accurate time and labor capture, simplified compliance with real-time automation of even the most unique pay rules and attendance policies, and proactive and predictive alerts when issues or areas of concern arise such as unscheduled overtime, work hour limit violations, unplanned absences, and attendance trends.

ABSENCE AND LEAVE MANAGEMENT that simplifies compliance and management of time off and leaves of absence policies—internal and public—and ensures all workflows and documentation requirements are covered.

ACTIONABLE INSIGHTS on how the workforce is performing through KPIs, analytics, reporting, and access.

Online PRE-SHIFT SCREENINGS that safeguards employee health and safety before arrival at work.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Knowledge Base
Chat
24/7 (Live rep)

Training options

Documentation
Live Online
Videos
Webinars
In Person

WorkForce Suite features

Functionality

4.1

/5

5
Total Features38 4 categories

Most valued features by users

Reporting/Analytics
Self Service Portal
API
Third Party Integrations
Employee Management
Real Time Reporting
Compliance Management
FMLA Administration

Functionality contenders

WorkForce Suite users reviews

Overall rating

4.6

/5

5

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.8/10
Rating distribution

5

4

3

2

1

3

2

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

The automation rocket

Reviewed 3 years ago

This is lovely for follow ups and group texts and emails. Powerful tool and I was able to use it for the best of its ability for that same purpose and automations were great as well. Helpful tool in Sales

Pros

I loved the fact that I can send group texts and emails in a blast to many people as if I emailed it specifically to them with the [name] tag etc. Helps a lot.

Cons

I don't like the mess that the software it is and there is truly a learning curve and it was quite quirky in the way it worked.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Timesheet Management for Large Organizations

Reviewed 3 years ago
Pros

Easy to manage employees timesheets throughout a large organization.

Cons

I wish there was a function where you could pull up punches for a store automatically like you can pull up via EE# instead of having to download an Excel spreadsheet to retrieve the data.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Payroll /Hr support

Reviewed 5 years ago

user friendly, adaptable to change, managed GL accounts, tracked attendance, time off,

Pros

overall good in every aspect

Cons

difficulty adding missed punches, especially with 3rd shift employees, trying to keep straight if it were negative or pluses to balance out

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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EmpCenter by Corporate Choice

Reviewed 7 years ago

EmpCenter by Corporate Choice

Pros

It provides an official timekeeping area to prevent violating fatigue rules.

Cons

It is labor intensive to enter small changes in covered worker hours. Our clerks complain that it is not easy to add someone under a specific supervisor's queue

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Workforce Suite

Reviewed 3 years ago

I had an overall good experience with Workforce suite.

Pros

I enjoyed using workforce suite. I used the website when I applied for a job. The website seems to be easy to use and navigate. There are different tabs for organizing.

Cons

I didn't find any issue with the software.

WorkForce Suite FAQs and common questions

WorkForce Suite has the following typical customers:
Large Enterprises, Non Profit


WorkForce Suite supports the following languages:
English, Arabic, Chinese (Simplified), Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Serbian (Cyrillic), Slovak, Spanish, Swedish, Turkish, Ukrainian


WorkForce Suite supports the following devices:
Android, iPad, iPhone


Yes, WorkForce Suite has an API available for use.


WorkForce Suite integrates with the following applications:
SAP Cloud ERP Suite, UKG Pro, ADP Workforce Now, Qualtrics EmployeeXM, SuccessFactors, Oracle HCM Cloud, Workday HCM


WorkForce Suite offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep)

Common WorkForce Suite comparisons

WorkForce Suite logoADP Workforce Now logo
WorkForce SuitevsADP Workforce Now

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