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Culture Amp

Complete solution for employee feedback and performance

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(17)

Culture Amp Reviews

Overall rating

4.7

/5

136

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.84/10

Reviews by rating

Pros and cons

The UI is very intuitive and I love that we are able to get a sense for how employees feel about certain aspects. It allows us a greater view into what we need to improve as an organization.
As a not for profit I also love that it provides a fantastic survey platform for a fraction of the price- very rare to find these days.
Its easy to use, and customer support is amazing, it help you to organize your employees, you can design and it allow me to cross-index checking. I love because i can segment my workers.
Users complain about the lack of reporting options, citing data export and report customization as examples.
The amount of time it takes for me to do this is ridiculous. Some of the new updates and features I don't think actually enhance the system.
Reporting is horrible- I can't export the data in a user friendly approach to present for leaders. The system is more designed to be interactive then produce a information.
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136 reviews

Recommended

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Nikki M.

Information Technology and Services, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of a kind experience

Reviewed 4 years ago
Pros

As we've been going through rapid growth, we've been sourcing and implementing a variety of new technologies. Unsurprisingly, very few meet the expectations post-launch as are described during the sales-process. Culture Amp is the smile-inspiring exception. Their product is user-friendly to a point of constant surprise. And when you do find a rare bug or glitch, they are eager (and FAST!) to address...

Cons

The performance platform is new, so there is some work to be done to integrate that with the main platform. No major concerns, just a general knowledge that work is still being done in this area.

GN
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Gabriel N.

Accounting, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Using Culture Amp every day

Reviewed 2 months ago

Quite pleasant and unexpected, really enjoyed the guidance and all the examples given

Pros

Daily e-mails received, keeping me constantly connected to the content

Cons

Not sufficient videos in my view, it would a great way to transmit information to the users

AR
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Verified reviewer

Biotechnology, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Not for people with learning difficulties, good software but awful product support

Reviewed 8 months ago

My experience has been terrible, not due to the software but due to the Product Support team. They take hours to get back to you and it does feel like they are not concerned with smaller clients.

Pros

The software platform is robust. It has a lot of helpful features.

Cons

Setting up the engagement survey can be painful, especially with awful product support. Most guides are in writing, so dyslexics will find get confused. They have a lot of bespoke terminology that takes time to get used to.

MY
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Michie Y.

Outsourcing/Offshoring, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Translation English to Japanese

Reviewed 4 months ago
Pros

It's designed for easy reading (e.g. text size and color).

Cons

There is a point not to translate English to Japanese on pulse survey.

DF
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David F.

E-Learning, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Culture Amp review

Reviewed 2 months ago

Culture Amp allows for a more structured weekly check-in with my supervisor

Pros

Easy to use, allows for my weekly meeting with my supervisor to be more structured and efficient

Cons

The site takes care of everything I need it for

RA
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Reem A.

Real Estate, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Culture Amp works and is easy to use

Reviewed a month ago

Love the ability to have all the reviews over the years in one location

Pros

Its accessible and easy to use for reviewing and tracking employee goals.

Cons

sometimes its hard to find specific individual feedback pages

AR
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Verified reviewer

Accounting, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Culture Amp is great!

Reviewed a month ago
Pros

I like the fact Culture Amp helps connecting people and share their goals and ideas. It allows a space for expressing ourselves and communicate with each other, and our managers.

Cons

Culture Amp is a great app, but I would like to have an easier way finding and reviewing my goals and objectives in the application.

RS
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Robert S.

Automotive, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good app

Reviewed a month ago
Pros

Traceability, data and options to record feedback

Cons

Transferring the data from one owner to another is an issue

AR
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Verified reviewer

Marketing and Advertising, 1,001-5,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Platform for employers & employees to show their performance

Reviewed a month ago

I am quite satisfied with the online tool provided to me from my company and i really feel acknowledged when i receive transparent 6 clear feedback on my performance reviews

Pros

It brings transparency. Everyone feels good about their performance evaluation when put in cultureamp

Cons

There is nothing to complain. It has great features

IG
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Ivan G.

Marketing and Advertising, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good way to create your goals

Reviewed a month ago

Excellent experience. it doesn't take to much time to work on it.

Pros

It is easy to use and there are tutorials to give you an idea how to organize your goals.

Cons

So far I haven't find any cons while using this app.

AR
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Verified reviewer

Farming, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Worth the money!

Reviewed a year ago
Pros

I love that Culture Amp just makes things so simple for the People team now. They have survey templates readily available so we don't even have to design the surveys anymore. It's very user friendly for employees to take the survey and the reporting is the best part. It really protects anonymity while allowing you to take targeted action.

Cons

While the Performance features have many of the things you would expect in an OKR software, it's not as strong as their survey module yet. For example, there are opportunities to improve in the features for adding and tracking OKR progress. This is a newer feature for them though so I am hopeful to see where they will be at in a few years from now.

RS
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RACHEL S.

Nonprofit Organization Management, 51-200 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fantastic system!

Reviewed 5 years ago

When we moved to Culture Amp we had been using the same software provider for a number of years but I went in and challenged the value for money that we were getting out of it, considering the lack of ownership of the data and inability to customize reporting. We are using the data to focus in on the areas that are going to provide the greatest increase in engagement and continue using the tool to conduct pulse surveys throughout the year ( quarterly) to check in on the areas that we have focused on. We are also using it for Exit and Onboarding survey to augment those areas and house all our employee feedback in the one place

Pros

Love the analytics it provides us and the fact that it cut down out analysis time from around 1 week to a day or so so that we can get it out to the team and focus on the actions rather than the analysis. Love the text analysis and the ability to do team effectiveness and 360's as part of the platform as well. As a not for profit I also love that it provides a fantastic survey platform for a fraction of the price- very rare to find these days! I also love how it gives you the focus areas so that you can focus in on a few areas that are the most likely to increase engagement and not get bogged down in all the data!

Cons

Nothing- everything works how it should and they keep adding things based on customer feedback to make it even easier to use! The only thing I will say is that it takes a bit of time to get used to how the data displays and understand it and get the Senior Leadership teams head around it but once you get through the first survey it's great.

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Jeremy C.

Education Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A great tool to drive performance and engagement

Reviewed 8 months ago

Very positive. Our employees are much more active in our surveys now that Culture Amp is processing all of the responses. It's also much easier to analyze results when you're not running it through a google form.

Pros

Culture Amp makes it easy to set up performance management and employee engagement activities. Their customer service is quick to respond to any questions we might have. The ease of use is fantastic.

Cons

Confidentiality protections are tough to undo if you set them up wrong. Definitely make sure you read up on them before releasing a survey!

MB
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Mohammad B.

Computer Software, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Fabulous platform that opens two-way of communication between employees and employer

Reviewed 2 years ago
Pros

The best part of Culture Amp is the part of collecting data through surveys from employees that helps the business in fixing any issues that the company faces through the feedback. The integration with Slack helps a lot by notifying all the activities. The support system is very nice and there is a lot of training available that has helped us a lot to have hands on experience before using the platform

Cons

I would say the flaw I see is the pricing structure of Culture Amp as for what it does, it is expensive. There should be new automation and integration with other third party platforms too.

CK
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Carmalita K.

Hospital & Health Care, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A Useful Workplace Tool

Reviewed 4 months ago
Pros

At first I questioned why my company had yet another platform to learn. But now, seeing all the features and different ways Culture Amp supports employees and the company, I really appreciate the breadth and depth, and relative ease of use for employee interface objectives.

Cons

Every once in a while, I experience tremendous problems logging in - usually login is automatic, until it isn't. I've learned to go away for awhile then try again later. I suppose this could be when the system is down for maintenance, but the timing suggests maybe not. Notifications about system maintenance would be nice.

SD
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Seema D.

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Excellent! Culture Amp takes the guesswork out of interpreting survey data.

Reviewed 6 years ago
Pros

Ease of setting up the survey, and then all of the built-in analytics makes it easy to interpret and present your data. Now CultureAmp even takes your data and creates the entire powerpoint presentation for you!

Cons

I would love to define "Leaders" a little more specifically as "senior leadership" or "executive leadership" because people get confused, but if I change anything at all to the factor I will lose the ability to compare the factor to past surveys. Also, while I like the new Text Analytics function, the algorithm is off in interpreting positive and negative sentiment of a comment and from categorizing the gist of the comment. I had to re-categorize 360 comments myself because the algorithm was off quite a bit.

JL
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Joady L.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Culture Amp, a partner for success

Reviewed 7 years ago

Culture Amp helped us restart our employee engagement survey process at a critical time for Wikimedia. They quickly gained the trust of staff and leadership, providing an in depth survey, with robust benchmarking and analysis. The Culture Amp team went above and beyond, presenting results to staff, and then to leadership as well as our board. They also created post-survey workshops to help staff own...

Pros

No pros were added to this review

Cons

No cons were added to this review

PA
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Pedro A.

Oil & Energy, 5,001-10,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My Culture Amp Experience

Reviewed 4 months ago
Pros

Culture amp really helps me evaluating a multinacional team, with people located in 5 countries using the same platform. Easy to setup goals and tracking them, setup 1 on 1 and evaluate the performance of my team is much more simple than before

Cons

A translation tool could be important to incorporate for people that are not confortable in the English language

HP
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Hariprasad P.

Computer Software, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Drives employee engagement within a global setting.!

Reviewed 3 months ago
Pros

Culture Amp makes it easy to set up performance management and employee engagement activities. The ease of use is fantastic. A good survey platform for a fraction of the price

Cons

Reporting needs some improvement! What to make from the data- Seems a bit confusing!

Pd
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Patrick d.

Sports, 51-200 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Culture Amp Review - Employee Engagement

Reviewed 5 years ago

Along with the above comments the customer support was great in terms of quality and timeliness.

Pros

DATA! Having used Survey Monkey in the past it was great the amount of quality data that was produced and the ability to cut it across differing demographics to id any particular focus areas. Ability to benchmark. Not just getting results buy highlighting key areas to focus on in terms of Action Plans We are now building a strong history to ensure we keep focus.

Cons

I struggled from time to time with the tech but that is more about me!

VS
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Vasudha S.

Broadcast Media, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Improving EMPLOYEE EXPERIENCE Products

Reviewed 4 months ago

We can check the engagement of employees, the feedback culture is developed in the organisation

Pros

I love the Customer support, you stuck in something, send a message and the obstacle is cleared

Cons

There are some modules which I don't think are that important like 1:1. Because people should have the freedom to have their meetings setup

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Antonio S.

Internet, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Culture Amp Pros and Cons

Reviewed 2 years ago
Pros

The ability to offer anonymous feedback or send surveys aimed particularly at a single individual is a popular compliment for cultural ramp users. The user interface is really user-friendly, and I like that we can get a sense of how the staff feels about different things.

Cons

Users complain about the lack of reporting options, citing data export and report customization as examples. Before deciding on an employee engagement solution, it's a good idea to collect various quotations.

RW
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Rich W.

Computer Software, 1,001-5,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Love that we use Culture Amp to gauge our employee sentiment

Reviewed 4 months ago
Pros

I love slicing and dicing the data across my teams so I can tease out where the trouble lies. Also love that Culture Amp helps to implement change based on the results of the survey.

Cons

Can be hard to navigate at times to find what I want from a given survey

NN
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Nicolette N.

Mental Health Care, 1,001-5,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Culture Amp

Reviewed 5 months ago

Pretty easy to access and very self-explanatory. I am never lost, everything you need is easily accessible in my opinion.

Pros

I find the onboard, employee training very important and informative. I also Find it to be easy when rating a new Employee hire Canidate. It's easy to review the feedback of other Team members and make the process easy.

Cons

Its Easy for the most part....I have not had any issues.

AD
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Animesh D.

Computer Software, 501-1,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good tool to have your thoughts, goals, and feedback documented that helps further your growth

Reviewed 5 months ago
Pros

* product is easy to use and gives a good interface to interact with peers and managers* easy to track 1-on-1s* easy to document growth by self-reflecting on goals and discussing ongoing progress with manager

Cons

* the interface seems a bit repetitive in UI, for example when documenting the 1-on-1s ahead of time, I see an option to fill out past 1-on-1s as well, which I think is not very useful* Might help to have links for prior/past 1-on-1s, if we want to click and revisit those.