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Employment Check Pro Logo

Background check software

Last updated: September 2024

Employment Check Pro Reviews

Overall rating

4.3

/5

21

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.67/10

Reviews by rating

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Pros and cons

The introduction of industry standard software has made our internal process much stronger, very reliable, robust and bespoke for Aviation Vetting clearance/CAA regulations only.
We love the way the software collates all of the dates to form the time line which is a good send when referencing candidates for the airport.
Easy to use, easy to explain, seamless. A great software all in all.
Very rare but there are times when some EBC functions lags or does not work.
Sometimes the platforms can run very slow and give errors, due to overusing.
Sometimes the software is very slow. It is difficult to upload the documents.
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21 reviews

Recommended

HD
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Hema D.

Airlines/Aviation, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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easy to use

Reviewed 2 months ago

overall its a good product and can customize if needed

Pros

its easy to use and to track applicants. can collate documents on individual profile and manage several location in 1 place.

Cons

the system can be slow at times but the support team are helpful

Vendor response

Hi Hema, Thank you for your review! We’re glad to hear that you find our system easy to use and that it helps streamline applicant tracking and document management. We appreciate your feedback regarding the system’s speed and are continuously working to enhance performance. It’s great to know our support team has been helpful, and we’re here to assist you with any customisations or improvements you need. Thanks again for sharing your experience! Kind regards, Akasha Davis Digital Marketing Executive EBC Global

JG
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Jenica G.

Human Resources, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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positive experience

Reviewed 2 months ago

My overall experience with Employment Check Pro has been very pleasant, everything goes smooth and if sometimes I have inquiries, customer support is always quick in replying, a great tool for vetting

Pros

Easy to use, with regularly improvements and new services

Cons

There are no cons, all works smoothly.

Vendor response

Hi Jenica, Thank you for sharing your positive experience with Employment Check Pro!  It’s great to know that everything has been running smoothly for you and that our customer support team has been responsive to your inquiries. Providing a seamless experience is our priority, and your feedback encourages us to keep refining the platform. If you ever have further questions or suggestions, feel free to reach out. We’re always here to help! Best regards, Akasha Davis Digital Marketing Executive EBC Global

CJ
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Charley J.

Security and Investigations, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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I like the colour coding

Reviewed 3 months ago

It is a great system especially if you only have a few files you are working on.

Pros

It is clear to see all of the tasks and as they are colour coded, you can see whats outstanding easily.

Cons

There are a lot of bugs that pop up continuously (possibly due to the rate and depth we use the system).

Vendor response

Hi Charley, Thank you for your feedback! We’re glad to hear that the color-coding feature is helping you easily track and manage tasks. Your comments about the bugs are important to us, and we’re continuously working to improve system stability, especially for users with more intensive usage patterns. It’s great to know that the system works well for managing a few files at a time, and we’ll strive to enhance the experience further for all users.  Kind regards, Akasha Davis, Digital Marketing Executive EBC Global

EB
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Emilia B.

Consumer Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Makes everyday work life easier

Reviewed 5 months ago
Pros

Very easy to use, straight forward, good layout

Cons

Can be slow at times if everyone at once is on the system

Vendor response

Hi Emilia, Thank you for this review, we are glad to hear that Employment Check Pro makes your work life easier. Thank you for this feedback about the speed of the system, we will look to improve this! Kind regards, Akasha Davis, Digital Marketing Executive EBC Global

MT
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Mollie T.

Security and Investigations, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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very good - easy to use

Reviewed 5 months ago
Pros

Employment check pro is very easy to use and layed out very nicley

Cons

i dont really have any cons , sometime it is a little slow to use but not anything major

Vendor response

Hi Mollie, Thank you for this review of Employment Check Pro! We are glad to hear that you like the layout and it is easy to use. We appreciate your feedback and our developers will take this onboard to improve the system for our customers. Thank you for using EBC Global! Kind regards, Akasha Davis Digital Marketing Executive  EBC Global

OM
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Oana M.

Facilities Services, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good experience overall

Reviewed 6 months ago
Pros

The ease of using the platform and clarity.

Cons

Sometimes the platforms can run very slow and give errors, due to overusing.

Vendor response

Hi Oana, Thank you for your valuable feedback. We're delighted to hear that you find our platform clear and easy to use. Our developers work tirelessly to improve the system continuously, and we have noted your suggestions for further enhancements. Thank you once again. Kind regards, Akasha Davis Digital Marketing Executive EBC Global

AR
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Angel R.

Staffing and Recruiting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Most important part of my job

Reviewed 6 months ago

Very good experience, makes the admin side of my job easy and breezy.

Pros

It is easy to use and navigate, produces accurate data of your applicants.

Cons

Very rare but there are times when some EBC functions lags or does not work

Vendor response

Hi Angel, Thank you for sharing your thoughts! We're thrilled to hear that EBC Global is making your job easier with its user-friendly interface and accurate data. We apologise for the occasional lags you’ve experienced. We’re constantly working to improve our system. If you ever need help, don’t hesitate to reach out. Thanks for your support! Kind regards, Akasha Davis Digital Marketing Executive EBC Global

PA
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Phill A.

Airlines/Aviation, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Employment Check Pro Review

Reviewed 7 months ago

An ever-improving piece of software with a great team behind it.

Pros

Some of its processes appear to have been well thought through. The continuous improvement with regular updates derived from customer feedback results in a forward-thinking development process benefiting all.

Cons

No cons were added to this review

Vendor response

Hi Phill, Thank you for your insightful feedback. We're thrilled to hear that you appreciate our processes and our commitment to continuous improvement. Your recognition is greatly appreciated. Our team is dedicated to delivering an ever-improving piece of software, and your positive comments reinforce our efforts. We're grateful for your support and will continue to strive for excellence. Kind regards, Akasha Davis Digital Marketing Executive EBC Global

sa
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sama a.

Airlines/Aviation, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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review by a compliance administrator

Reviewed 7 months ago

it makes things a lot easier when doing reference checks

Pros

It is efficient and easy to use, when you start using it

Cons

It takes a while to get used to but once trained properly it is very good

Vendor response

Thank you for sharing your experience! We're glad to hear that our service makes reference checks easier for you. We appreciate your feedback and are here to support you as you continue to use our platform. Kind regards, Akasha Davis

MS
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Marina S.

Electrical/Electronic Manufacturing, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Overall a great useful tool

Reviewed 9 months ago

Overall a great service and easy to use and work with.

Pros

Straightforward, fast and clear - service users said this was easy to navigate when using with a passport as ID.

Cons

Unable to get a fully completed check when using documents other than a passport/home office check - can cause some issues for those without passport/home office ID

Vendor response

Hi Marina, Thank you for sharing your feedback! We're delighted to hear that you find our service straightforward, fast, and clear. It's fantastic to know that service users have found it easy to navigate, particularly when using a passport as ID. Regarding your concerns about not being able to get a fully completed check with documents other than a passport/home office check, we understand the challenges this can pose for individuals without these forms of ID. We're continuously working to improve our system to accommodate a wider range of identification documents and streamline the verification process for all users. Thank you again for your review and for choosing our service. Kind regards, Akasha Davis

CF
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Christie F.

Airlines/Aviation, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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User Friedly

Reviewed 9 months ago
Pros

It is user friendly and helps keep segregate data as required

Cons

Lack of shortcuts when you submit something, it takes you back to the old page.

Vendor response

Hi Christie, Thank you for sharing your experience! We're pleased to hear that you find our system user-friendly and effective for data segregation. We'll consider your suggestion about shortcuts to enhance the user experience.  Please don't hesitate to reach out if you have any further insights or need assistance. Kind regards, Akasha Davis

OC
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Oliver C.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Product review - Oliver Crawley (Business Support Analyst OCS)

Reviewed 9 months ago

My overall experience of this product is hugely positive. EBC are a big business that retains the personal touch. The product is always innovative, moving forward, offering more functionality as it continues to grow. Functionality offered seems to be well ahead of the curve in most instances (reporting & importing being the exceptions). I am made to feel valued by everyone associated with the company. [sensitive content hidden] are truly lovely people who always deliver on their promises and are at all times communicative and approachable. The company is corporate but not detached form its end users.

Pros

Employment Check Pro automates and digitises the end-to-end vetting and pass management processes. Introducing a level of control and governance around standards and practices for Aviation vetting (used only for Aviation vetting within OCS). It represents a single solution across Aviation UK and Ireland for processing and storing candidate and employee vetting data. Prior to the PassTrack Pilot, Aviation Vetting was processed by OCS employees in Manchester and locally situated within the LGW, Central Way and LHR Airports. The processes adopted were not consistent, some are using manual paper methods and local file storage. The digitalisation of the process is impressive with documents held safely and securely, able to be moved from application stage through to vetting stage. The ability to track and renew DBS/G-sat, via a very simple process is a key win for us. Auto chase is also an impressive feature. The introduction of industry standard software has made our internal process much stronger, very reliable, robust and bespoke for Aviation Vetting clearance/CAA regulations only.

Cons

The reporting capability is weak and it seems that (understandably) funds have been utilised elsewhere, resulting in the reporting feature standing still as opposed to moving forward. Intuitive, intelligent reporting that is easily configurable/able to be manipulated to suit the requirement would be welcome. The employment check app looks to have real merit however one criticism I would have is that sometimes things get released without appearing to be fully ready to go (in the case of the app the notification feature does not work for Android users despite literature actively promoting it). At other times things are released and cause another aspect of functionality to 'roll back' or misfunction. This is always quickly corrected however. The data import feature should (in my opinion only) be offered up as a matter of course, as part of a clients ordinary course of business. This feature can trigger cost implications when wishing to use and takes multiple attempts to successfully import.

Vendor response

Hi Oliver, Thank you so much for your detailed feedback! We're thrilled to hear about your positive experience with Employment Check Pro and how it's streamlining your vetting processes. Your insights on the reporting capability are duly noted, and we're continuously striving to enhance this aspect to better meet your needs. We're also working diligently to address any issues, like the notification feature for Android users, and ensure a smoother experience for all our clients. It's been a pleasure working with you, and we truly appreciate your partnership and valuable feedback. Looking forward to continuing our journey together and delivering even more innovative solutions to support your needs. Best regards, Akasha Davis Digital Marketing Executive EBC Global

LC
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Lily C.

Warehousing, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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First Choice Staff review

Reviewed 9 months ago
Pros

Helps us be able to track all candidates files in a simple and easy way. I really like the auto case feature.

Cons

Sometimes when there is a lot of active files on their it will slow down.

Vendor response

Hi Lily, Thank you for your feedback! We're glad our system helps you track candidates efficiently and that you appreciate the auto-case feature. We'll work on optimising performance during peak usage. If you need further assistance, feel free to reach out. Thanks again for choosing our system! Kind regards, Akasha Davis

gk
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georgina k.

Airlines/Aviation, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Daily User

Reviewed 9 months ago
Pros

This system is vital for us to ensure we have all checks from background screening/ Crc applications and tracking to monitor where we are to hit targets. The system is user friendly and the support team are extremely helpful and very sufficient.

Cons

Certain reports could be made easier. The more data it holds it becomes quite slow.

Vendor response

Hi Georgina, Thank you for your valuable feedback! We're delighted to hear that our system is playing a vital role in your background screening. We'll certainly take your suggestions about improving certain reports and system performance into consideration as we continue to enhance our platform. If you have any further input, please don't hesitate to reach out. Thanks again for choosing our system! Kind regards, Akasha Davis

JB
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Joanna B.

Human Resources, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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ECP is good

Reviewed 2 years ago

Been a good experience

Pros

I like that applying for DBS is easy and is able to be tracked

Cons

right to work check expiry alert would be useful

YS
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Yvonne S.

Staffing and Recruiting, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Aviation Referencing

Reviewed 2 years ago
Pros

great piece of software to calculate dates within compliance for aviation

Cons

I don't think that the site is easy to navigate

Vendor response

Thank you for your feedback, Yvonne. At EBC Global, we are always making amendments and improvements, which does take into account the overall user experience. Our aim (or at least one of our aims) is to make Employment Check Pro as user friendly as possible and we would like to look into this further for you. I have passed on your comments regarding site navigation to our development team and we will look into how we can make our system easier to navigate for you.

SL
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Sue L.

Aviation & Aerospace, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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System Review

Reviewed 2 years ago

Its a great system to use and really helps in keeping a track with what stage we are at to obtain Airside passes.

Pros

I love the fact that it recognises gaps of employment and you don't have to work it out manually as we previously did. Its great that the system actually generates the letter and send you a copy when previously we had to edit templates to send manually.

Cons

There is nothing I don't like about the system.

Vendor response

Thank you for the kind words, Sue!

ST
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Samantha T.

Warehousing, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Employment Check Review

Reviewed 2 years ago

This software has been a god send to us at Buzz Recruitment

Pros

We love the way the software collates all of the dates to form the time line which is a good send when referencing candidates for the airport.

Cons

Love it all, the only problem was when our DBS did not show up

Vendor response

Thank you for the kind words, Samantha! Your feedback is greatly appreciated.

SM
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Shakeel M.

Aviation & Aerospace, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great service!

Reviewed 2 years ago
Pros

Easy to use, easy to explain, seamless. A great software all in all.

Cons

A little slow, although we do have a lot of content, which might not help.

Vendor response

Thanks for your kind words, Shakeel. Regarding speed, we have recently migrated our system to new servers. As a result, you should find all functions are fast, with all pages loading in less than a few seconds. That said, I have passed your feedback onto our software development team and management. Thanks again, Shakeel!

MP
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Marta P.

Civil Engineering, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Review

Reviewed 2 years ago
Pros

You can send references very quickly, and you can see which are missing. Very easy to apply for a DBS check.

Cons

Sometimes the software is very slow. It is difficult to upload the documents.

Vendor response

Thanks for your kind words, Marta. Regarding speed, we have migrated our system to new servers. As a result, you should find all functions are fast, with all pages loading in less than a few seconds. Regarding document upload, I have passed this feedback onto our software development team. Your feedback is appreciated. Thank you, Marta.

DP
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Donata P.

Civil Engineering, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great product

Reviewed 2 years ago
Pros

Quick way of sending references, chase them and have a overall view for applicants employment history etc. documents which still need to be provided.

Cons

It can be very slow when submitting changes, uploading any documents. Switching from account to account etc.

Vendor response

Thanks for your kind words, Donata. Regarding speed, we have migrated our system to new servers. As a result, you should find all functions are fast, with all pages loading in less than a few seconds. Regarding the speed of document upload and switching between accounts, I have passed this feedback onto our software development team. Your feedback is appreciated. Thanks again, Donata.