Employment Hero Features

Employment Hero

Connecting employers and employees in the new world of work

4.65/5 (127 reviews)

Employment Hero Feature Summary

  • Timesheet management
  • Accounting integration
  • Accounting management
  • Ad hoc reporting
  • Audit trail
  • Compensation management
  • Compliance management
  • Employee database
  • Employee management
  • Employee portal
  • Employee profile
  • Employee self service
  • Incident management
  • Payroll integration
  • Payroll management
  • Real time analytics
  • Real time data
  • Real time notifications
  • Real time reporting
  • Status reporting
  • Status tracking
  • Summary reports
  • Task scheduling
  • Third party integration
  • Timesheets
  • Training management
  • Workflow management
  • Activity dashboard
  • Benefits management
  • Employee lifecycle management
  • Ratings & reviews
  • Recruiting management
  • Performance appraisal
  • Travel management
  • Applicant tracking
  • Electronic signatures
  • Compliance documentation
  • Letters of offer
  • Vacation / leave tracking
  • Contract drafting
  • Reporting & statistics

Competitor Feature Comparison

API
Accounting Integration
Accounting Management
Activity Dashboard
Ad hoc Reporting
Applicant Tracking
Approval Process Control
Attendance Management
Attendance Tracking
Audit Trail
Benefits Management
Certification Management
Certification Tracking
Compensation Management
Compliance Management
Configurable Workflow
Contract Drafting
Contract Management
Custom Fields
Customizable Reporting
Document Generation
Document Management
Document Storage
Document Templates
Electronic Signature Capture
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profile
Employee Self Service
Goal Setting / Tracking
Incident Management
Knowledge Base Management
Leave Tracking
Mobile Integration
Office Directory
Organizational Charting
Overtime Tracking
Payroll Integration
Payroll Management
Performance Appraisal
Performance Management
Permission Management
Policy Management
Ratings & Reviews
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Requisition Management
Role-Based Permissions
Secure Data Storage
Self Service Portal
Sick Leave Tracking
Status Reporting
Status Tracking
Summary Reports
Survey Management
Task Management
Task Scheduling
Template Management
Third Party Integration
Time Clock
Time Off Requests
Timesheets
Training Management
Travel Management
Vacation Tracking
Workflow Management
Learn moreCompare App
API
Accounting Integration
Accounting Management
Activity Dashboard
Ad hoc Reporting
Applicant Tracking
Approval Process Control
Attendance Management
Attendance Tracking
Audit Trail
Benefits Management
Certification Management
Certification Tracking
Compensation Management
Compliance Management
Configurable Workflow
Contract Drafting
Contract Management
Custom Fields
Customizable Reporting
Document Generation
Document Management
Document Storage
Document Templates
Electronic Signature Capture
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profile
Employee Self Service
Goal Setting / Tracking
Incident Management
Knowledge Base Management
Leave Tracking
Mobile Integration
Office Directory
Organizational Charting
Overtime Tracking
Payroll Integration
Payroll Management
Performance Appraisal
Performance Management
Permission Management
Policy Management
Ratings & Reviews
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Requisition Management
Role-Based Permissions
Secure Data Storage
Self Service Portal
Sick Leave Tracking
Status Reporting
Status Tracking
Summary Reports
Survey Management
Task Management
Task Scheduling
Template Management
Third Party Integration
Time Clock
Time Off Requests
Timesheets
Training Management
Travel Management
Vacation Tracking
Workflow Management
Visit WebsiteCompare App
API
Accounting Integration
Accounting Management
Activity Dashboard
Ad hoc Reporting
Applicant Tracking
Approval Process Control
Attendance Management
Attendance Tracking
Audit Trail
Benefits Management
Certification Management
Certification Tracking
Compensation Management
Compliance Management
Configurable Workflow
Contract Drafting
Contract Management
Custom Fields
Customizable Reporting
Document Generation
Document Management
Document Storage
Document Templates
Electronic Signature Capture
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profile
Employee Self Service
Goal Setting / Tracking
Incident Management
Knowledge Base Management
Leave Tracking
Mobile Integration
Office Directory
Organizational Charting
Overtime Tracking
Payroll Integration
Payroll Management
Performance Appraisal
Performance Management
Permission Management
Policy Management
Ratings & Reviews
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Requisition Management
Role-Based Permissions
Secure Data Storage
Self Service Portal
Sick Leave Tracking
Status Reporting
Status Tracking
Summary Reports
Survey Management
Task Management
Task Scheduling
Template Management
Third Party Integration
Time Clock
Time Off Requests
Timesheets
Training Management
Travel Management
Vacation Tracking
Workflow Management
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Mobile apps

iOS App


93 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


106 reviews

Employment Hero Feature Reviews

25 reviewers had the following to say about Employment Hero's features:

Brigid` Daly

Employment Hero

2018-09-06

Sending contracts, policies and procedures etc is so quick and easy, the reporting and tracking saves a lot of time.

Pros

great small to medium business integration ability to go completely paperless in HR easy onboarding and offboarding transparent accountability

Cons

- would love to see some recruitment ad in's with ATS - want to be able to send Letter of Offer's through the portal If using it for multiple different companies and an employee moves companies i want to be able to import their file over completely

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Hi Brigid, thanks for leaving Employment Hero such a great review! The detail you've given us here is really helpful and we're currently working to integrate with an ATS - watch this space!

Thanks again,
The Employment Hero Team

Read more
Deborah Floyd

Employment Hero

2019-05-04

Our sales and onboarding experience has been simply exceptional.

Pros

Interfaces with XERO Easy leave management Simple Employee portal Management notes Opportunity to review our employees details & setup

Cons

Quick time out which we have asked about but apparently is platform wide Navigation around Personnel tabs

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Hi Deborah,

Thanks for Employment Hero such a great review! It's great to see you're loving the Xero integration and all the other amazing features on the platform, especially onboarding. An "exceptional" customer experience like yours is exactly what we aim to provide.

Thanks again,
The Employment Hero Team

Read more
Caleb Harriott

The combined offering of HR & Payroll from a company with HR legal experience is unmatched

2018-03-12

More resource and important legal information available right alongside great data management.

Pros

Great integration with existing systems. Employee self services.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Thanks for your awesome review, Caleb! It's great to see Employment Hero has made your world better at work wit hour streamlined HR admin, integration with payroll software and employee self service!

Thanks again,
The Employment Hero Team

Read more
Rachel Lendich

Employment Hero Review

2019-10-28

Also much easier to track probation periods with the reminders.

Pros

I like it’s easy to use, the HeroShop (now My Benefits -> Discounts) is brilliant and adds a benefit for employees, issuing employee documents and on boarding them is very simple and saves us so much time otherwise spent on manual on boarding.

Cons

There’s no way to resend the contract once it has sent, so perhaps a feature such as send a staff member a reminder email to sign their contract could be beneficial.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Hi Rachel,

Thank you so much for taking the time to leave such a detailed review of Employment Hero! It's a huge help to others looking for their own people management platform. It's great to see we've saved you so much time with your HR admin and that you've found the support team so helpful.

We appreciate your detailed feedback about the system too. It is possible to remind pending employees about their contract - I'll send you an email now to show you how.

Thank you again and we'll be in touch shortly.

All the best,
The Employment Hero Team

Read more
Hayley French

Employment Hero manages your HR Admin right out of the box

2018-11-28

Employment Hero has been exactly what we were after, and there are still so many more feature we have not had time ti implement as yet.

Pros

Easy setup Induction management New Employee Setup

Cons

No ability to upload minor changes to docs without releasing a whole new version to all Would love to see an equipment signout section

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Thanks for your review, Hayley! I've added your feedback to our features request platform :)

Thanks again,
The Employment Hero Team

Read more
Bianca Moulton

Employment Hero is simple and easy to use. There is always plenty of support if you need it

2018-05-09

easy streamlined paperless onboarding process.

Pros

Everything is automated - you can see where each employee is up to in the onboarding process and follow them up.

Cons

You can't tell if the employees have completed all the policies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark Breyley

Solid HR platform with self-service approach

2019-12-04

It brings together all the bits of information typically stored in folders and emails and separate systems: formal employment docs, leave and pay, performance management, and team dialog around goals and awards.

Pros

- Ability for users to self-select a range of settings, functions and notifications, as well as find all employment-related documentation in one place. - Ability to access, review or initiate contractual documents, incident reporting, team comms, goal-setting, policies, reviews and rewards. - Encourages interaction with employees through goal-setting, nominating others for awards, etc.

Cons

- initially, payroll took a long time to get going (I was told there were complications with syncing records but this is now sorted) - some elements of the user interface are less intuitive than expected of this generation of software, but relatively minor compared to its overall capability

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Hi Mark,

Thank you for taking the time to review Employment Hero! We're glad to see you've had such a positive experience with the platform.

Have a great day,
The Employment Hero Team

Read more
Marianne Hogan

Intuitive and Extraordinarily easy to use

2020-04-21

Simply automate the management of people and payroll.

Pros

So intuitive to work with EH. Self taught and easy access to all their support tools.

Cons

Sometimes understanding how to report on what you want takes a bit.......

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Hi Marianne,

Thank you for taking the time to review Employment Hero on Capterra. It's great to see that we've been able to help Strata Choice better manage their people and you've found the platform easy to use.

We look forward to supporting you and the team for many years to come.

Thank you again,
The Employment Hero Team

Read more
Ronald Chow

Feedback

2019-02-26

Pros

We can input commission from excel sheet to the payroll and this save us a lot of time.

Cons

The custom report cannot show whether they are employee or contractor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Hi Ronald, thanks for leaving us so many stars! I'll pass your feedback on to our product team now :)

Thanks again,
The Employment Hero Team

Read more
Anonymous
(Law Practice company, 11-50 employees)

Employment Hero has made our employee onboarding, paperwork management and timesheeting a breeze!

2017-12-20

Pros

We love the simple few click employee onboarding.

Cons

Looking forward to Employment Hero increasing functionality with the Xero API. We have trouble with the timesheets data and superannuation information syncing from the employee portal into Xero.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Thanks for your review! It's great that we've made your onboarding easier; it's one of our most popular features! Our integration with Xero is always going to have its limits, unfortunately, but we have done a lot of work to improve this.

Thanks again,
The Employment Hero Team

Read more
Abhi Bhatnagar

Easy to manage HR & Payroll

2019-10-03

It has made onboarding a very easy and paperless.

Pros

Ease of onboarding/offboarding employees 2.

Cons

Connection with Payroll portal is still very limited - need improvements in area like excluding Apprentice from payroll tax, applying rule set (setup in Payroll) while onboarding through HR 2.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Hi Abhi,

Thank you for reviewing Employment Hero and taking the time to give us such valuable feedback. It's great to see Employment Hero has had such a positive impact on your HR and payroll processes despite the limitations you've experienced.

I've passed your feedback on to our product team. Hopefully we will be able to make these updates in the future.

Thank you again,
The Employment Hero Team

Read more
Jaret Grant

Group HR Manager

2018-10-10

Its ease of access provides us the ability to communicate with all of our employees at anytime.

Pros

We like the On-boarding experience EH provides new employees joining our group.

Cons

We are the 4th largest privately owned Automotive Group in Australia and would like to see EH integrate with our DMS and this option isn't currently available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Hi Jaret, thanks for leaving Employment Hero such an awesome review! We'll hopefully have a solution for the DMS integration this year but in the meantime, we hope you're still enjoying all that Employment Hero has to offer.

Thanks again,
The Employment Hero Team

Read more
Cristina Sancho

Easy to use on the day to day

2017-11-19

We can onboard and offboard employees faster.

Pros

* Easy to use * It improved a lot in the last year

Cons

* The custom reports need to improve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Hi Cristina,

Thanks for taking the time to review Employment Hero and its features. Paperless onboarding is such a time saver and it's great that you find the platform easy to use.

We're always developing the platform and hope things are more straightforward than when you left your review.

Thanks again,
The Employment Hero Team

Read more
Samantha Jeffrey

All our HR needs on one platform

2020-02-28

Pros

Onboarding our employees is a simple and easy process.

Cons

Some of the reporting features are not as straightforward as they should be - such as not being able to report on multiple leave types

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Hi Samantha,

Thank you for taking the time to share your experiences with Employment Hero; Paperless HR is much easier than the alternative! It's great to see that you enjoy the employee onboarding function too.

You are able to run reports on the different leave types via our custom reporting function. I'll send you an email shortly with more details.

Thank you again,
The Employment Hero Team

Read more
Louise Dodd

Ease and Convenience

2020-04-14

With 80% of our staff now working remotely, we are able to stay in touch via phone or messaging as well as our usual emailing. Management is also able to keep everyone up to date with important information via the Company Feed.

Pros

It gives both Management and the employee a record of any additional hours worked.

Cons

I would like it if staff could comment in the Company Feed when Management makes an announcement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Hi Louise,

Thank you for taking the time to share your experiences with Employment Hero. It's so great to see that the leave management and electronic timesheet functionality has made it so much easer for you and the team.

We're currently working on improving the Company Feed - stay tuned!

Thank you again,
The Employment Hero Team

Read more
Andrew Sarunic

Compliance and Certifications

2019-11-18

The maintaince of employee files and compliance for a rapidly growing hi turnover team of 500+ employees.

Pros

How the system manages compliance certtifications and sends automatic tasks involved with the certifications management.

Cons

No much there has been some changes and they could have better pop ups for those.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Hi Andrew,

Thank you so much for taking the time to review Employment Hero! It's great to see that you've found the platform so helpful when it comes to compliance.

We look forward to supporting you as you continue to grow!

Thanks again,
The Employment Hero Team

Read more
Russell Stanton

A small business HR solution

2019-04-26

My overall experience has been excellent, and Employment has now been being implemented accross my client base and own companies.

Pros

- Ease of integration with Payroll software (XERO) - Minimal set up time by he accounts department - Ease of policy updates and delivery to the staff, with notification and read tracking - In built employee benefits program - Great library of standard documents, with easy ability to adjust to particular company standards

Cons

Most difficult aspect we found with the software was the amount of unnecessary data actually extracted from our payroll software, specifically terminated employees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Hi Russell,

Thanks for giving Employment Hero such a glowing review! It's great to see that you're making your world better at work with the platform. If you're already referring Employment Hero to others, we'd love to reward you for it! We'll be in touch shortly.

Thanks again,
The Employment Hero Team

Read more
Gail Rohweder

Love employment Hero

2020-03-25

All of your documents are in one location and you can run reports on who has completed what modules.

Pros

Having access to real live data enables you to be able to plan ahead with not only your leave but other members of your team.

Cons

Nothing, this covers all that the average employee needs to use as well as the applications that the HR team need to use on their level.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Hi Gail,

Thank you for sharing your wonderful review of Employment Hero. We couldn't be prouder to support RFG manage their people and love that we've been able to make things so much easier for you and the team.

Looking forward to building an even better world at work with you and the team.

Thanks again,
The Employment Hero Team

Read more
Nadine Hobson

Love it, really easy to use.

2018-04-24

Streamlined our onboarding & HR document management.

Pros

I love the employee onboarding function, the seamless integration with our accounting software & the ability to store all our HR docs in each employee's file for easy access.

Cons

Can't fault it. It's the easiest system implementation I've been part of and the support team are great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Woah, what a great review! Thanks for giving us such glowing feedback, Nadine. We live to make your world better at work, so to know that we're doing just that for you and your team is amazing.

Thanks again,
The Employment Hero Team

Read more
Ann Marie Matthews

Took some time to decide on a product that would support our business.

2018-01-31

Pros

Employees are able to receive notification via mobile or email.

Cons

There is afunction that isn't fully developed that would support our business. Ie contractors information not being able to save after they are off boarded.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Hi Anne Marie, thank you so much for leaving your review for Employment Hero! We're always developing the product and I hope that in the last 18 months since you left your review, we've solved the issues you had.

Thanks again,
The Employment Hero Team

Read more
Jayne Oxley

Excellent Tool!

2019-04-09

Onboarding of employees.

Pros

So easy to use allowing for swift input of new employee details

Cons

Can't think of anything, maybe the cost, would be great if it was free.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Hi Jayne, thanks for your fantastic review! Great to see that Employment Hero is streamlining your HR admin.

Read more
Tina Asfar

Employment Hero HR & Payroll

2018-09-20

Paperless onboarding. One place for policies & employee documents.

Pros

One place for employee documents.

Cons

Long wait time for support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Thanks for giving us such a great review, Tina! We've improved support response rates a lot in the past year, so I hope this still isn't the case. It's great that the platform is streamlining your HR, especially with paperless onboarding and cloud-based storage - no paper! Yay!

Thanks again,
The Employment Hero Team

Read more
Damian Pederick

Great software let down by appalling customer service. They took forever to implement, do not answer the phone, and take a long time to respond to email tickets.

2018-03-06

Pros

Integrates well with Clock-me-in app and the EH mobile app is easy to use.

Cons

Does not manage attendance of salaried employees well, and adds time/attendance to their salary unless manually adjusted each payrun.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No

Response from Employment Hero


Hi Damian,

Thanks for taking the time to review Employment Hero. It seems that there were a couple of issues you had with the platform. I hope these have since been rectified and that you're finding the platform more rewarding now. Regardless, I've passed on your feedback to our product team.

Thanks again,
The Employment Hero Team

Read more
Savannah Scuglia

The Employment Hero platform has introduced an effortless and smooth transition to our company.

2018-02-01

Pros

Functionality of having the mobile app for employees to log their leave requests, timsheets, view the staff directory and the web-based userface for being able to record, track and manage employees.

Cons

Maybe the opportunity to have a Time in Lieu (TOIL) reporting system can be explored by the developers would assist us more in our operations functions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Hi Savannah,

Thanks for giving Employment Hero such an amazing review! It's great to see you're getting so much utility out of the platform and finding use in so many different features.

Thanks again,
The Employment Hero Team

Read more
Silvia Pfeiffer

Perfect for startups

2019-11-07

We use it for employment contracts, pay, holidays, time sheets, policies, on and off boarding.

Pros

It takes care of all the HR management in our company, no matter whether it's for full time employees, part time, casual or contractors.

Cons

Not sure how it will scale for a larger company. The are several things that could be annoying when you have to do it for hundreds of people.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Employment Hero


Hi Silvia,

Thank you for taking the time to review Employment Hero. It's great to see the platform has had such a huge impact on your people management.

Employment Hero is a great HRIS for small and medium businesses and we do have clients with upwards of 500 employees - but regardless of what HRIS you're using, it's always going to be easier to manage 50 employees than 500!

Thank you again,
The Employment Hero Team

Read more