EPIC Pricing, Features, Reviews & Comparison of Alternatives


360° workplace feedback, evaluation & engagement tool

4.96/5 (27 reviews)

EPIC overview

EPIC from Clarity Wave is a bilingual, gamified system for SMBs to measure and improve employee experience and workplace culture with weekly 360° mini-surveys. The solution encourages a sense of community by allowing users to provide public suggestions, peer-to-peer feedback, and rewards. The self-managed ‘Prize Store’ allows users to get rewards for user participation and promotes a culture of continuous improvement.

With EPIC, team members are able to answer questions about the company and its management, as well as about the individual people they work closely with. True 360˚ employee surveys allows team members to evaluate the organization on a multitude of metrics, providing users with an in-depth analysis of themselves based on how they are perceived within the company. By visualizing real-time data, organizations can perform a deep analysis on essential factors across the organization such as life balance, leadership, management, teamwork, social connections, and more, and get the full picture with EPIC’s trifocal analysis.

Gamification features provide team members with an interactive, dynamic and fun experience that helps boost retention, productivity, and employee satisfaction. Each team member is provided with their own personal page which allows peers to send each other recognition, award stickers, and earn points. Via the personal statistics page, each participant in the weekly surveys can learn how they are perceived in 7 different areas, giving them a clear perspective of where they excel and where they should focus their attention in order to improve. Users can track individual scores by dimension, such as credibility, respect, equality, identity, fellowship and more. Accumulated points can be redeemed for rewards in the ‘Prize Store’.


Starting from
Pricing options
Value for money
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Business size



United States

Supported languages

English, Spanish
EPIC screenshot: Team members can redeem their accumulated points in the prize store EPIC - by Clarity WaveEPIC screenshot: Monitor daily mood checks and track the distribution of responses by team membersEPIC screenshot: Peers can send each other recognition along with stickers and earn pointsEPIC screenshot: Perform a deep analysis on essential factors across the organizationEPIC screenshot: View individual scores by dimension, such as credibility, respect, equality, identity, fellowship and more

EPIC reviews


Very good

Value for money
Ease of use
Customer support
Sharon Eikman

Epic Turn of Events

Used daily for 6-12 months
Reviewed 2016-09-23
Review Source: Capterra

When we first started looking for an "employee engagement" program, we knew we wanted a program that was easy to use, give the employees a voice, and provide value in cost and results. After much research, we chose Clarity Wave with their Epic platform. From the first call to learn more about the program and every call, email since that time, we discovered a great company eager to assist, answer questions, and teach us how to better understand the results. The first month we used Epic, we had a 48% engagement rate, we are now at an 80% engagement rate! Robert Moutal, CEO & Co-Founder has been instrumental in coaching us to get to that level. Over half of our employees make completing the survey part of their Monday morning checklist. When a holiday fell on a Monday, I discovered 25% of the employees completed the survey from home. We have 18 employees that have completed every survey since we started and almost the same number that have only missed one survey! The program has become a part of the corporate meeting to review the areas we do well in and to have conversations about the areas we need to work on. Once the "store" opened and request for prizes came in, we tried to make it special and exciting for them. We print out the prize coupon and bring the selected prize to their desk. The supervisors utilize the "stickers" from the different categories to express their appreciation to their team members. We have had several "public suggestions" that have been posted, voted on, implemented, and a few that are in the works. One employee found a stuffed animal wearing a t-shirt with "#EPIC" written on it at a local restaurant with games. Her family played the games and won enough coupons to purchase the toy. She called me to her area and presented it to me! I use the toy to deliver prizes and bring balloons to employees celebrating a birthday. He has become an EPIC mascot. We introduce Epic as part of our on-boarding process for new employees. The supervisor then assists the employee in setting up the relationships. The initial setting up of the relationships may be the most challenging part of the program. Once that has been completed, it is smooth sailing. As our employees grow and change work areas, they know how to change the relationships as needed. The program is easy to use, easy to administer thanks to the great staff guiding us through the process. At last company meeting I was asked for an Epic update, I said we are at 80%, I think we are engaged!Easy to use, great support staff, colorful display, downloadable reports, pdfs and videos explaining the dimensions

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Cathy Vos

Excellent, comprehensive system - met & exceeded requirements!

Used daily for 6-12 months
Reviewed 2017-09-27
Review Source: Capterra

Fun, colourful, quick and simple but smart system. Clarity Wave is excellent from many aspects. For myself, as I put on my HR/ Management Team hat, it provides real time employee engagement feedback and stats about the company, but also about the teams, departments etc. through a range of filters. This helps me to easily summarise and give actionable and real data to the Management team. As an individual, being able to know how I am perceived by my team/ peers etc. is hugely powerful. It is a safe environment and allows you to see areas you're doing well in, and the areas in which you could improve. Above and beyond, earning points to use in the Store is an awesome incentive for the team and achieves a win-win for the company and the individual. The ability to recognise the team through stickers is also a really great feature which creates an excellent hum of thankfulness and teamwork around the company there's nothing like giving or getting a personalized thank you. These are just a few of my favourite things about Clarity Wave! Clarity Wave also gives us important insights on the way the team are interacting and engaging on a company level, but also on a team to team and then individual to individual level. It highlights things (both good and constructive) that you may not have known, but also helps to articulate other things that you may not have put into words or actions before. Business is really about people first and foremost and if you spend time and so called 'get

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David Gass

Truly Amazing Results After Adding Clarity Wave

Used daily for 1-2 years
Reviewed 2016-09-16
Review Source: Capterra

We were looking for a solution to an age old problem for companies, how do we track our employee satisfaction and provide them with peer feedback that doesn't look like favoritism or isn't very constructive. When we found Clarity Wave we were a little skeptical. How could they really tell what was going on within the company based on a survey once a week? Would anyone actually use the tool? If people weren't going to use it, it likely wouldn't provide the data we needed. However, the day we rolled it out we had 80% - 90% participation of our staff on a daily basis. The key was the awards they could give each other (badges) and the ability to earn points for providing feedback and filling out the surveys. The points are used to buy things we come up with (gift cards, days off, etc.)Our employees are engaged and love the ability to share feedback and get points to win gift cards. As a manager I love the fact that we can see how decisions we make for a department or the entire company changes people's attitudes and perceptions based on the results of the surveys each week.

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Edith Hattem

I was a bit skeptical but now I really believe in employee surveys

Used weekly for less than 6 months
Reviewed 2018-06-20
Review Source: Capterra

I'm using it to see where I can improve. In a few weeks I have found areas of opportunity where I can start making changes immediately. Also, I have noticed that I'm more aware of what my team is doing right and wrong. Being able to pin point the different dimensions that need work is really valuable to me.When I first saw this system I was a bit skeptical about how it could help our small team. We are a bunch of very creative and outgoing people and we didn't really give too much thought about our internal culture. Now I realize that, no matter how small or large a team is, they all have a unique culture. When we first started to answer surveys about our agency and, more importantly about the people that I work with every day, I started to see the power of employee surveys. I guess the most valuable aspect of this software is the feedback that I personally get. After a few weeks I started to see my own scores which are anonymously given by my team and other coworkers. Now I look forward to answering questions every week.

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Victor Benbanaste

Redesigning cultures and Improving performance

Used weekly for 6-12 months
Reviewed 2018-06-20
Review Source: Capterra

I'm a big fan of Clarity Wave's EPIC. People spend most of their life at work (at least 8 hours a day) and if they can be happier, people will be more productive and businesses will make more money. After all anything that helps the bottom line is welcome. My favorite aspect of the program is the ability to earn points and buy cool stuff at the store. Another thing I love about it is that I get to see my own scores. This helps me keep improving every single day. At first I was a little skeptical but now I can see the power of these regular surveys.

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EPIC pricing

Starting from
Pricing options
Free trial
View Pricing Plans

Small: $4.00 per user, per month (30 to 500 users)

Small: $3.50 per user, per month (501 to 1000 users)

Small: $3.00 per user, per month (1001 to 2000 users)

EPIC features

Employee Database
Employee Management
Employee Portal
Reporting & Statistics

API (351 other apps)
Activity Dashboard (293 other apps)
Activity Tracking (183 other apps)
Applicant Tracking (213 other apps)
Automatic Notifications (292 other apps)
Automatic Reminders (185 other apps)
Compliance Management (160 other apps)
Customizable Branding (219 other apps)
Customizable Reporting (205 other apps)
Data Import/Export (202 other apps)
Employee Onboarding (160 other apps)
Employee Self Service (185 other apps)
Real Time Reporting (167 other apps)
Recruiting Management (180 other apps)
Third Party Integration (220 other apps)
Time & Attendance Tracking (163 other apps)

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Additional information for EPIC

Key features of EPIC

  • Surveys
  • Employee awards
  • Rewards program
  • Social recognition
  • Cultural alignment
  • Anonymous feedback
  • Employee engagement
  • Peer-to-peer recognition
  • 360˚ employee surveys
  • Feedback
  • Weekly micro-surveys
  • Custom questions
  • Bilingual (English and Spanish)
  • Peer recognition and awards
  • Prize store
  • Real-time actionable insights
  • Employee community
View All Features


EPIC's weekly micro-surveys help boost retention, productivity, and employee satisfaction, encouraging team members to take ownership of their job and role within the organization.

Gather anonymous feedback for the organization and receive honest evaluations through employee surveys for real-time actionable insights.

EPIC enables 360˚ questions based on key culture dimensions and essential factors which can be customized and delivered both in English and Spanish.

Increase employee engagement through EPIC's gamification features for feedback, recognition and incentives, including a 'Prize Store' which enables users to redeem their points for awards.

EPIC provides powerful opportunities for growth and self-discovery as each person sees how they are perceived by their co-workers.