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Epicor HCM Reviews

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7 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Epicor HCM through Payroll Administrators eyes

Reviewed 2 years ago

Very positive experience for a novice self teaching navigation through the system. I have not had to spend a lot of time figuring out where to get the data I am looking for or learning how to report on this.

Pros

I am a newbie with the Epicor HCM system. As a payroll finance employee, I was given access to areas of Epicor HCM for reporting and verification of data received in an integration between HCM and ADP payroll software. I find this system very user friendly and easy to figure navigation on my own without annoying others. The data is presented clearly and is easy to locate.

Cons

I have not found anything as of yet, I am using this system for data verification and reporting only.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Use it as it is, don't mess it up

Reviewed 3 years ago

Centralized employee files across multiple sites, training records, SOP readings documentation, electronic paystubs and more.

Pros

A lot of features, there is also the possibility of customizations, but out-of-the-box it offers a lot and you should not need to change much.

Cons

Stay away from customized code - It will easily take twice as much time as was planned and buggy deliveries are common. Also keep in mind that in a multi-language environment some architectural choices made in the application's design will bog down performance to the point of crashing nightly jobs. In an english-only setup this is a non-issue though.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Good for small businesses, does not scale well

Reviewed 2 years ago

Epicor's HCM offering is solid when you have fewer than 1000 applicants. As your applicant pool and employees grow, you start to notice significant slow downs. Somewhere between 10,000 and 15,000 applicants and 100-200 employees, the software starts experiencing crashes and is constantly overwhelming the IIS pools on the server. The Epicor support staff try to push you to install the next set of patches, but the patches almost always make the problem worse, not better

Pros

A lot of admin options. Can grant permissions by role level security.

Cons

Does not scale well. The IIS pools on the server constantly swell to over 3GB. Frequent freezing and crashing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Epicor is a strong software that being a user of has had many ups and downs

Reviewed 3 years ago
Pros

Epicor allows scheduling to be super easy. I use it as an employee and viewing my schedule and time sheet are very intuitive and simple to use.

Cons

When the epicor servers go down our store loses most functionality and having to call to get some things authorized is a big hurdle especially with how many stores use epicor

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A complete HR Software solution backed by terrific customer support

Reviewed 5 years ago

I have used the Epicor HCM solution at a couple of different companies. If you are looking for a complete "end to end" HRIS that includes applicant tracking, pre-boarding, on-boarding, tracking of the entire life cycle through off-boarding and termination then this software is for you. What really separates it from other HRIS software I've seen is the ease and completeness of its report writing capabilities

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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The ERP seemed cumbersome, then when considering the HR piece, it seemed even more cumbersom

Reviewed 4 years ago
Pros

The cute tips and jokes! The tabs are nicely labeled, so you know where you're going. However, once you get there, the data entry is not user friendly.

Cons

Navigating is not friendly. I don't like that lines have to be created individually--it makes data entry too cumbersome.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Epicor Overview

Reviewed 6 years ago

Epicor Overview

Pros

Function availability. Excellent interface with like products.

Cons

Modifying output both soft and hard to share data with CRM products.