Eploy Reviews

The applicant tracking and onboarding features are user friendly and intuitive and this is a key reason why we chose Eploy. Requesting references can be done at a click of a button which saves us a huge amount of time. Candidate onboarding documents are all located on one place and can be tracked by recruitment teams and hiring managers with ease. When we have asked about developments or any features that may be of use to us, the team respond quickly and are highly knowledgeable. Candidate search features are also rated highly.

We are fairly new customers and the experience so far has been really positive

Thank you for taking the time to leave Eploy a great review. It's a pleasure to hear you find Eploy's ATS & Onboarding features friendly and intuitive. Other viewers of this review site will also find that feedback invaluable. Your feedback on all of our teams and the support you get has been passed on - thank you!

We love the dashboard set ups for both managing candidates, but reviewing and tracking stats and KPIs. We also love how easy it is to move candidates in the "drag and drop" functionality on these dashboards - what a winning feature. The great thing with Eploy is also how customisable the system is: so no matter your business hierarchy or structure (and the quirks within it) Eploy can be built to fit round your business.

The widgets are easy to set up, but building and developing reporting suites is quite a complex process, probably because of the granularity it requires and the sheer extensiveness of the data that's captured in the system. The customer team have been amazing in supporting us do this, but it would be helpful to have some standardised, templated reporting suites.

System easy to use and links with company recruitment process.

Still lots of problems with the exporting process from Eploy to our company system.

The ability to integrate with bigger platforms via API, allowing for real automation of processes

Eploy does not have dynamic dropdown boxes, also, it does not have the ability for system admins to import data

Hi Pedro, Thanks for the review. Your comments on the integration possibilities with Eploy will be helpful to others. I believe you have spoken to your account manager on how you can have the cascade/drop down lists and training options. Your comments on the support you get from our teams is very much appreciated - we will pass this on.

This software is quite easy to use and has an intuitive interface.

Digging deep into some of the functionality can be quite complex

Thanks for your review. It's a pleasure to hear how Eploy is hitting the mark and the best ATS you have worked with. If you do need any support in the use of some of the features and functionality then we can of course help, don't hesitate to ask our customer success team.

Eploy allows us to manage the recruitment process from beginning to end for all of our vacancies, with the knowledge that our procedures and policies are being adhered to by the hiring managers. It also allows us to generate reports on practically any aspect of recruitment that we could possibly wish to in order to make better informed decisions about how we recruit going forward.

It would be beneficial to be able to copy in agencies on emails being sent out to candidates because agencies that don't regularly log into their portals tend to tell us they feel a little out of the loop.

Thanks for leaving the review. Knowing the likelihood of you recommending Eploy is 10/10 is great to hear. Hearing how customers have revolutionised day to day recruitment with Eploy makes the team extremely happy - thank you.

The product itself is flexible to cater to most existing processes, which can look complex - in this instance, it is a good thing as there's not much that Eploy cannot handle. For me though, the support service that Eploy offer is second-to-none. We encountered some internal issues that, in fairness, Eploy could have backed-away from - but instead the support team took the issues, handled them in a professional manner, and ensured that the users were able to work regardless of the root cause.I can definitely recommend Eploy, both as a product and a business.

There's nothing that I don't like about Eploy.

Thank you for leaving us a review and your positive feedback. It's so useful for others to read about the experience our customers get and what they value about Eploy. I've passed your comments on to the team.

The tracking side of things as well as visually being able to display processes / data

The ability to download and store placement information outside of the system. E.g. Starter paperwork

Thank you for your review, it is very much appreciated. Other viewers to this review site will get value from hearing about the ease of use of Eploy for hiring managers. If you need anything don't hesitate to contact your account manager or our customer success team, who are always eager to help!

As a recruiter its the ease of the ATS that i like the most, along with the aftercare we ae provided. For our HR Shared Services team its the onboarding facility and automation that this system offers.

Nothing to inform of as of yet - maybe when the system has fully integrated we may have some more feedback

Just wanted to thank you for your awesome review. It's always nice to get a full house and 10/10 so thank you. The comments you have shared around the aftercare and level of automation from Eploy are really helpful for anyone looking for an ATS - this is very much appreciated.

The ease of functionality, aiding to me as a Talent Manager is a very competitive market

To date, I do not have any major dislikes

We really appreciate you taking the time to leave a review for us. Very pleased to see you rated us 10/10. Anyone researching an ATS use/functionality/support etc will find your review valuable so thank you.

The system allows us to have a slick and streamlined process for candidates that is engaging and user friendly to create a great customer experience. The system is incredibly intuitive, users and hiring managers have adapted to the system with ease. The system is incredibly flexible, adaptable and configurable for our evolving candidate needs. The team and support from Eploy has been incredible, from the first discussions, through integration and even now post go live, the support from the Success team is fantastic!

Nothing major at all, anything we think about seems to be in the roadmap for further upgrades. The teams integration/diary updates won't work for us right now because of our interview processes but it sounds like that could be an option for us in the future!

Thank you for your detailed review and feedback on the product and our service. This is great to hear how you are delivering a slick candidate process and experience with Eploy. I'll pass on your feedback to the whole team - thank you!

It has been fairly easy with Eploy to adapt and change elements of the system to suit our processes and changing organisation over the last couple of years - it's really flexible which suits us. I also like the reporting dashboards within the system which show what's happening in real time because they enable us to work effectively and monitor the recruitment process (we've set up different tiles to notify us when something's outstanding - i.e., a candidate needs to be invited to interview, a role's stuck with an approver, a contract needs to be issued). The reporting dashboards are also useful to provide Management Information to relevant stakeholders which you'd expect.

Fortunately any issues we have had with Eploy have been quickly resolved by their team, and I don't have any real cons. Occasionally the navigation can feel a bit awkward and click heavy - for example sometimes when you click on a link you can see only a limited (preview) view so you have to go back to find what you were after. This is only a minor issue though and is caused by user error!

Thank you for leaving detailed and meaningful feedback for us. We are pleased to hear you find Eploy a flexible and effective system and good to hear you highly recommend the platform. Your kind comments about the Eploy team have been passed on - thank you very much!

From having used various ATS systems, Eploy has been by far the easiest to understand, implement, use and teach to others. Each area of the system is user friendly and works well. We needed a system that could get the buy in of our hiring managers, improve our candidate experience, launch an electronic onboarding process and support our need to talent pool. Eploy does all of this... at a very reasonable...

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As we've only been using the system for 9 months, we don't believe at this point there is anything we don't like about the system. More colour options for the widgets on the dashboard if we had to be really picky!

Thank you for taking the time to review Eploy and provide such candid feedback. I know the team here enjoyed working with you to deliver Eploy rapidly - and provide a platform for your growth that you can adapt for your needs. I'll be sure the team see all of your feedback, it means a lot to us. Thank you!

Top 3 - Ease of use for recruiters is exceptional. - Reporting function/Dashboards for recruiters and execs are second to none. Great customisability which are now an integral part of our business. - Customisation from an admin perspective is what has really taken our recruitment and onboarding function to a new level. I'm able to roll out the system to new countries and markets in very short periods of time. Can create lots of different automated application/onboarding flows near enough instantly.

Bottom 3 - Could do with working on their CRM functionality to take them to being best in market. In respect to stuff like creating landing pages, quirky features like QR code applications etc. - Would like to see improvement on their document editor to enable us to have candidates complete more information directly onto forms, rather than asking online and merging info on. - Where we move into more...

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Hi Will, Thanks so much for your review, it's great to hear that Eploy has had a positive impact across your business globally. We have lots of exciting new features planned in our roadmap that we look forward to sharing with you. Best regards Team Eploy

This platform allowed us the scope the system to our current requirements with the ability to develop our future needs without the concern that the system will be "capable" of delivering what we need. In many cases the development of Eploy gives us options and clever tricks to use that we hadn't even been previously thought of. Eploy gives Recruitment departments the ability to manage workflow in a way that's unique to the business, ability to build own dashboards and widgets, with report building at your finger tips.

No cons at all - Eploy is a fantastic web based product that can integrate with HR platforms thus allowing the system to be used as a full Recruitment platform as opposed to additional module that is part of a standard HR system.

Hi Keri, Thanks so much for the lovely Eploy review, we're delighted that we have been able to help you with your recruitment strategy. We've passed on your comments to our customer success and implementation teams, it really makes their day!

The software has enabled a transformation in the way in which we recruit at Yeo Valley, largely because of the ability to collect lots of useful data and then report on it in a meaningful way. In addition, the systems automation has helped hugely with reducing the need to carry out heavily administrative tasks that are typically associated with running transactional recruitment activities.

Due to the current climate we are operating in, if the software were integrated with Microsoft Teams or a similar video enabled platform to support with remote/video interview bookings, it would help to improve efficiencies and provide a helpful level of join-up with other systems we are using to work in a more 'current' way in terms of how we recruit.

Thanks for the review, Sam. It is great to hear that the ability of Eploy to collect lots of useful data and then report on it in a meaningful way is having an impact. We have passed on your kind comments regarding Eploy's implementation methodology to the team; they are naturally delighted!. It really is excellent to hear this feedback and we look forward to continually providing the service and support you deserve. You'll also be pleased to learn that the next Eploy platform upgrade includes Microsoft Teams integration, so watch this space!

The software is really simple to use, and the support from the knowledge base is great and so easy to follow. I love that the candidate is informed along the way of the journey via automatic emails. I really like how simple the GDPR consent emails work and candidates are managed during this process. The job posting is really simple and our hiring managers love the ease of using the system, it doesn't make recruitment a cumbersome process with lots of forms to fill in and keeping of CV's in inboxes.

I have always struggled with the setting up of interviews in the system, it is just a process I have never worked out!

Thanks for your review Claire. It's great to hear about the ease of use of Eploy and how you make the most of the enhanced features. We can certainly help with the setting up of interviews so you can do this with ease. Our support team can help you with this. Your kind comments about the team and support from our customer success and account management team have been passed on. Thanks for this.

Couldn’t recommend Eploy enough! We went live over 12 months ago & with each & every new phase that Eploy introduce the system only get better!! We look forward to the next phases. The latest one has had a massive change for our hiring managers - roll on the next phase :) Also, a huge thank you to the Support Team!! Their service is absolutely impeccable!!! So friendly & helpful, respond time is excellent!!!!

Getting used to Eploys terminology takes a little getting used to for example we call certain things such as Departments & Eploy refer it to Company, this is not a major thing. We made a suggestion to enable hiring managers to create multiple zoom links for interviews, this is currently being worked on by Eploy & will be a huge benefit once it’s live

Thank you for such a lovely review that has ben shared with the team. It is useful to hear feedback on how the innovations of Eploy are continuing to deliver improvements. Keep doing what you are doing and using the reporting dashboards to continually improve,

The customer service team have been fantastic, they respond within hours and are always so helpful and genuinely care everything is working how it should be for us. The system has been built to suit our processes and feels very bespoke. Eploy is making regular improvements to their software which is part of the package (so no extra costs) which is great and training for this is always provided. The system has saved me so much time in my day to day duties such as reviewing applications, setting up interviews, responding to candidates, building pipelines, communicating and getting feedback from hiring managers etc.

As the system is built to be bespoke to your organisation, it can be a little tricky to get your head around where to find certain things (hiring manager also do initially struggle to navigate the system but once training has been carried out this tends to not be an issue), however, as mentioned the Customer service team will always help so this hasn't been an issue for us.

Easy implementation - great customer service

Talent Search feature is a little clunky - but is effective

Thanks so much for the review Paula. We're delighted that you are seeing the benefit to Eploy's approach to system configurability. It's such an important factor when implementing a new ATS that you can quickly adapt and enhance your processes on demand and at no extra cost!

We are not a large team and our time is precious, Eploy allows us to configure our workflows that create time efficiencies whilst maintaining a great experience for both our hiring managers and our candidates. We are a changeable business and it is easy to flex the workflows to meet our changing needs with little input from the customer support team but when we d need to make changes that we cannot execute ourselves, these are done quickly with excellent customer service.

As a Bank we are very tight on records management and data retention so have to delete data more often than most other companies. the GDPR module is easy to manage but there are times when we want to delete certain parts of peoples profile (for example Bank Details) and retain their profile and this can be time consuming as it is a manual process.

Eploy is very versatile and has the ability to work for various types of roles for example volunteering and employed roles. Implementing the system was a good experience and I would highly recommend the project management team, nothing was too much trouble and the overall build of the system met our requirements.

Integration with Experian was a little more complex and required more time than we had anticipated.

It is very much appreciated you leaving a review for us. Good to hear you are finding Eploy versatile and the Implementation Team provided you with an excellent experience. I'll share the feedback with the team - thank you.

I love how easy this system is to use. It is so customisable and the sky is the limit with what you can do on this system. The team at Eploy always go above and beyond to help and take their time to set up calls when required. The response time is super quick so you never have to wait too long to be able to continue with your job.

The only thing I wish could be done would be that dashboards and layouts for viewing candidates, vacancies etc could be personalised to a specific user. There are some bits that I could need at a glance so would put it in the layout, but others would need to see something else. Similarly, if I wanted the dashboard laid out in a specific way, it would then change it for everyone else. But that's the only thing!

Thanks for the review Paige. We have shared your feedback with the team. The customisable nature of Eploy is always a winner and like you say the sky is the limit to what Eploy allows you to do. Good news! The dashboards layout you would like is possible. Our customer success team will be able to help you with this so please do get in touch with them.

Really easy and intuitive to use for hiring managers, recruiters and system config/support teams alike, the product has moved on a lot since first taking it, and the roadmap is exciting too. We have integration with Indeed Apply, and other job boards, along with integrations with our HR system (Oracle HR Cloud)

Reporting capability could be stronger, based on the amount of volume we have, we sometimes struggle to get a full report out (dashboards and metrics are great though).Inflexibility of the Indeed integration.

Thanks for the review. We are pleased to hear you find Eploy intuitive for hiring managers, recruiters and support teams. Music to our ears. I have passed on your other comments and feedback on our super teams. Much appreciated you taking the time to feedback!

The self-service aspect of the system. Being able to create your own application/onboarding forms, recruitment flows as well as templates for emails and documents (and more).

A few small tweak or innovations aren't readily available but as a customer, you are able to suggest them for future releases/upgrades.

Hi Jitpreet, thanks for sharing how you are finding the self-service elements and form flows in Eploy. These features are always big wins for customers. As you mention, we are always making improvements to Eploy so I hope you like the latest innovations. I'll be sure to pass on the positive comments to the team on the support you get - thank you.