ePro Scheduler Plus Features

ePro Scheduler Plus

Crew scheduling for EMS, 911/dispatch & other industries

4.48/5 (31 reviews)

ePro Scheduler Plus Feature Summary

  • Calendar management
  • EMS service roles time clock
  • Shift-end alerts
  • Rotation scheduling
  • Fleet management
  • Vehicle damage tracking
  • Vehicle repair
  • Vehicle maintenance
  • Employee management
  • Employee self service
  • Event scheduling
  • Biometric time clock
  • Time & attendance tracking
  • Certification management
  • Sick leave tracking
  • Availability management
  • Bid management
  • SMS integration
  • Email notifications
  • Filtered views
  • Overtime calculation
  • Time clock integration
  • Employee time clock
  • Alerts / escalation
  • Payroll management
  • Team calendars
  • Recurring tasks
  • Calendar sync with Google
  • Certification tracking
  • Document storage
  • Import / export data
  • Employee database
  • Employee profiles
  • Custom fields
  • Instant messaging
  • Document management
  • Access control
  • Permission management
  • Dashboard creation
  • Customizable reporting
  • Summary reports
  • Audit trail
  • Self service portal
  • Time off requests
  • Electronic signature capture
  • Search functionality
  • Custom forms

HR & Employee Management Feature Comparison

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Employee Database (218 other apps)
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Employee Self Service (221 other apps)
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Reminders (226 other apps)
Reporting & Statistics (362 other apps)
Self Service Portal (234 other apps)
Third Party Integration (274 other apps)

Competitor Feature Comparison

ePro Scheduler Plus Feature Reviews

25 reviewers had the following to say about ePro Scheduler Plus's features:

John Hebert

Epro Review

2019-01-18

The program has been adequate for our needs. but I would like to see better response to issues and better reporting

Pros

Tracking of employee certifications works well and messaging is helpful

Cons

I would like to see a help tab where questions can be asked and answered in real time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Timothy Burger

Great System

2016-08-19

The system allows for a complete circle of communication to employees. I highly recommend this software for any company not just for EMS/Police/Fire.

Pros

Incident Tracking, Timekeeping and Scheduling

Cons

I would love to see custom building of reports at a user level.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering ePro Scheduler Plus

This software in my opinion is top notch, However the truly best part is the customer service. Whenever I have had any issues or if the system goes down (It's not often) they are on top of it, in most cases before I can even call them. They are always updating the system and adding functions. I always love to see what's new in the upgrade.

Source: Capterra
Helpful?   Yes   No

Response from eCore Software


Thanks, Tim! We appreciate your business!

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David Harris

ePro Scheduler is the next step in managing a large workforce

2016-07-08

We use almost every feature of the program, from payroll to incident reporting.

Pros

The ability to manage thousands of incident reports over the course of a year.

Cons

Employees are not able to communicate with each other except through a public bulletin board

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering ePro Scheduler Plus

It does take time to learn and it can be intimidating transitioning to a new system, but once it is in place, you will never go back to your old system.

Source: Capterra
Helpful?   Yes   No

Response from eCore Software


Thank you for the review! We appreciate your business!

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Carol Vickers

ePro Scheduler

2016-08-19

When we had a last minute critical customization needed, they prioritized our service request so we could meet our payroll deadline.

Pros

Text Messaging feature & message center, customizable, multiple options for handling differentials, wonderful support staff, employee & PTO balance import options, certification upload & approval workflow, cert expiration email notifications, security options, public and secure Document features, cloud based, training provided

Cons

Limited options for complex PTO policies & only has bi-weekly accruals

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from eCore Software


Thanks so much, Carol! We do have a few additional accrual policies you may not be aware of, such as weekly accruals, rolling accruals (multiplies number of hours worked in a week against a specific value), and annual accruals. We appreciate your review!

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Jamie Schiefer

The basic scheduling system and employee management is user friendly.

2018-07-02

Pros

The basic scheduling and employee management is very user friendly and easy to teach new users.

Cons

I wish they would have more training's since there is so much more of the system that we do not use. even if it was a webinar or pre-taped that we could watch on different topics. I would also like to see some changes in the discrepancies with back to back shifts and the system to pick up "late punch ins" when someone works a back to back shift. I would also like to see when and emp uploads a new cert, that it doesn't wipe out the current cert that in place. (unless we are doing something wrong). I would like see a "hover" option that we can see certs that are uploaded to see the dates before we approve them also. There are also some features of the payroll close out that I think could be tweeked.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from eCore Software


Thank you Jamie! We truly appreciate your business.
As far as your concerns go, I would like to set up a quick call with you next week to schedule some additional training sessions to ensure ePro Scheduler is providing Ridge Ambulance with the most efficient process possible!

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Christopher Clifton

exceptional and expedient resolution to issues, though we have not had many since implimentation

2018-07-05

better communication between management and staff.

Pros

scheduling and employee access from anywhere is great. we utilize it for a true business management solution on the operations side.

Cons

a lot of menus. sometimes difficult to recall or find what you need but after some time it is easier and once implimented you can actually cut back on the menu choices available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from eCore Software


Christopher,

We are so glad that ePro Scheduler was able to provide Meramev Ambulance District with so many benefits!

We also appreciate the feedback. The eCore team agrees that our current menu structure is not the most functional or easy to use. Our development team is currently working to provide a simpler user-interface and focus on ease of use for all clients.

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ROBERT ECKMAN

Epro

2019-01-18

The accessibility for the driver to pick up shifts and see their cards before payroll is processed , decrease payroll discrpency

Pros

I find Epro to be user friendly and packed with features

Cons

when Time is approved the employee is not taken off the daily sheet

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John Surface

Review of ePro Scheduler Plus

2016-08-10

We have been with ePro almost from the beginning. The product continues to evolve and meet our needs in many ways. From the beginning the staff at ePro have always been open to suggestions for improvements as our operational needs change.

Pros

Especially easy to configure user groups and employee profiles.

Cons

Whenever I find a con, I call and they find a way to make it a Pro!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering ePro Scheduler Plus

Great product! Great service!

Source: Capterra
Helpful?   Yes   No

Response from eCore Software


Thanks so much, John! We appreciate your business!

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Scott W. Davis

Unwieldy and frustrating for employee level use

2018-09-06

However, from the crew member/employee side, it is very frustrating.

Pros

Payroll makes slightly less mistakes using this program.

Cons

The system shows the punch accepted, but when crew member goes to approve the time card, it shows missing punches.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Carl Flores

ePro Scheduler Plus Overview

2019-01-25

The ability to catalog employee information and capabilities to assign to shifts is also a great feature. Our long term goal is to perform complete integration to allow our supervisors to approve time card and perform all validation in ePro rather than in two systems.

Pros

The ability of the software to be agnostic in integration is exceptional.

Cons

The like of ability to perform customization for high priority services with major special events.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jodi Fries

Quality softwarr

2019-04-04

It’s been a great tool for our company for 17 years. We hope to continue to utilize the program for all it has to offer.

Pros

Scheduling, ease of use, maintains certifications for employees.

Cons

Some of the areas are a little confusing on how to configure.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bryan Runyan

It's been great.

2018-07-05

Pros

Ease of use. Report options.

Cons

Desktop Version: Would like comments associated with open shifts to appear in General Info>Schedule Info>Day view. Mobile Version: Would like comments associated with open shifts to appear in General Info>Schedule Info>Day view as well as General Info>Requests Availability>Pickup Shifts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from eCore Software


Thank you Brian for the review!

I will send your feature request to our development department!

Read more
Anita Meadows

Overall, the best!

2018-07-02

All of scheduling and payroll are on this software. It helps tremendously

Pros

It does a lot for me coming from paper to this software. The employees can see what their schedules are

Cons

Not sure what's going on with the Communications shifts. Has some issues, but I'm sure they will be fixed soon

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from eCore Software


Thank you Anita! We truly enjoy working with you and MedStar Mobile Healthcare!

I will be sure to provide you with an update on these issues from the Comm. shifts next week!

Read more
Christopher Burnett

Follow-up Review

2016-08-10

Expanding dashboard to include HR analytics would also be a good position and would provide add'l value to current customers and prospects.

Pros

Product is easy to use and is accessible.

Cons

Some functionality that seems to be on the radar to be addressed with future upgrades e.g. custom templates for reports

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering ePro Scheduler Plus

Analytics

Source: Capterra
Helpful?   Yes   No

Response from eCore Software


Thanks, Chris! We appreciate your business!

Read more
Tim Frost

Twin City Ambulance

2016-08-23

The software has also improved our ability to effectively and consistently communicate with our employees through the many useful modules such as messenger, tracker, and continuing education.

Pros

Ease of use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from eCore Software


Thanks, Tim! We appreciate your business!

Read more
Sean Barker

Scheduling Supervisor CA Ambulance Provider

2019-01-19

I have used this software daily now for 4 years and have come to appreciate many features.

Pros

The ability to create a very diverse group of schedule's including many different types of employees and the ease of updating and making changes to the schedule once it is rolled out.

Cons

The integration with software used in other departments has been challenging but that is to be expected with any software implementation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Veronica Ruffin

Just my thoughts

2019-01-25

Overall, I have been very pleased with EPro and their customer service to is outstanding to helping me whenever I call.

Pros

You can run just about any report you need.

Cons

What I wish it could do and I have been told that ideas are being worked on. I would like to see a sort of shifts by EOT, maybe not having to do discrepancies everyday and just a few other minor things.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Craig Martzke

ePro leading the way

2016-07-11

After recently reviewing and comparing several scheduling and timecard software programs, eCore Software continues to lead the way with ease of use and functionality. From the initial schedule building to the final timecard closeout, ePro Scheduler is hands down the best in the industry.

Pros

However, a few that stand out are the Scheduling Wizard, which allows a multi functional, multi change mass edit to an individual associate's schedule or a full company's schedule with the click of a couple buttons; and the discrepancy (employee punch edit check) and timecard review, with their sleek and simplified easy view screen and functionality.

Cons

However, in our 9 years working with the software, we have been able to find easy internal ways to work around any issues to make it match our policies and procedures.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering ePro Scheduler Plus

eCore is definitely a company worth looking at when it comes to their ePro Scheduling and Timecard software. The staff is extremely pleasant, polite and professional to work with; always listening and looking for feedback on ways to better their software program.

Source: Capterra
Helpful?   Yes   No

Response from eCore Software


Thanks, Craig! We appreciate your business!

Read more
Michael Fratina

ePro makes you a pro at scheduling

2018-12-10

Pros

- All scheduling features easy to navigate and view - Simple communication with company schedulers - Connectivity to personal calendar for notifications of upcoming shifts

Cons

- Mobile view is confusing and does not include all features of the desktop site

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Marcus Myers

Business Operation Manager

2019-01-18

Been working with ePro scheduler for over 9 years now from basic user interface to complete admin rights.

Pros

All in one package with easy to use interface, with capabilities to filter data fields.

Cons

Lack of communication between functions within software. With this being all in one system, features should be able to talk to each other instantly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carrdice Eubanks

Epro functions

2019-01-25

Pros

I only needed one in service class to grasp and understanding toward each feature or took needed for scheduling.

Cons

Alot of functions that I had no use for when it came to things like the worksheets for example.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Mindy Robinson

Great Software

2016-08-08

Wonderful customer service experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from eCore Software


Thank you, Mindy! We appreciate your business!

Read more
William Hinton

ePro Scheduler Plus Review

2016-08-22

Customer service is easy to contact and top-notch.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from eCore Software


Thanks, William! We appreciate your business!

Read more
Anonymous
(Medical Practice company, 501-1000 employees)

High Quality for EMS

2019-01-29

I really have no complains in the overall business department... the customer service really is top notch.

Pros

ePro being specially geared for first responders makes the programs work almost flawless when compared to other scheduling software that are not use to this industry. Also to go along with this their staff and support are well versed in the needs of first responders in regards to software.

Cons

This software is only as good as you set it up to be. This is a pro and a con. The software is able to be customized to your needs however... If you don't know your needs or don't know how some features may be able to help you then you may not know how to set it up for your needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Walt Eismann

Great Product and Service

2016-09-21

I have been an ePro customer for many years and the customer service is second to none.

Pros

Ease of use and custom features

Cons

None

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from eCore Software


Thanks, Walt! We appreciate your business!

Read more