Findmyshift vs Chorus Comparison

Overview

Findmyshift is an online employee scheduling solution which enables organizations to manage their workforce with time-clocking,...

The Chorus Conversation Cloud is an AI-driven tool which is designed to capture and record every sales call and customer-facing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
25.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

333

152

15

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.7

(41)

5

4

3

2

1

27

14

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Great to customise and change view, good functionality and easy to schedule. Great that it allows people to book shifts.
The customer service is amazing and it is really easy to use. Overall amazing experience.
Overall, it's been a great experience using Findmyshift. The possibilities with such this scheduling program seem endless and help office life move along efficiently and effortlessly.

Pros

Chorus is an awesome learning tool for sellers. Going back to review calls gives you great insight into strengths/weaknesses when it comes to effective sales calls.
I love the ability to go back and listen to my calls in a clear and concise way. I like that I can fast forward and play the conversation at a faster level to hear it quicker.
I love that it will automatically hop into my calls and there is nothing I have to do on my end to get that to happen. I also love that I can use it during cold calls as well.

Cons

Lack of some features such as averaging annual leave over last 12 weeks etc. Lack of integration with other products such as payroll.
If this could be more flexible to be able to view rotas starting at any day of the week, that would be ace, but by no means is this a major inconvenience. Lower cost would always be a bonus.
Customisation is a bit restricted but we could do 90% of what we wanted to do.

Cons

The autotranscriptions aren't always the most accurate especially when it comes to names, but its a hell lot better than Siri if thats what you're wondering.
Sometimes its hard to find a call you are looking for. I will usually find the call in Salesforce and launch it from there as opposed to looking for it in Chorus directly.
Needs editing features to cut clips specific to different parts of a call so I can send, say a few parts of the call to other folks for advice or my feedback for them.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features63
  • API
  • Absence Management
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Auto-Dialer
  • Automatic Backup
  • Automatic Notifications
  • Budget Control
  • Budgeting
  • CRM Integration
  • Calendar Management
  • Call Monitoring
  • Call Reporting
  • Call Tracking
  • Categorization
  • Certification Tracking
  • Charting
  • Chat Transcript
  • Clock In / Out
  • Collaboration Tools
  • Commenting
  • Communication Management
  • Contact History
  • Conversion Rate Optimization
  • Conversion Tracking
  • Cost Analysis
  • Custom Fields
  • Customizable Branding
  • Customizable Categories
  • Data Filtering
  • Data Import
  • Data Visualization
  • Demand Forecasting
  • Demand Planning
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Employee Time Tracking
  • Facility Scheduling
  • Feedback Management
  • Filtered Views
  • Forecasting
  • GPS
  • History Tracking
  • Labor Cost Reporting
  • Labor Management
  • Leave Tracking
  • Meeting Management
  • Microsoft Outlook Integration
  • Multi-Channel Communication
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Opportunity Management
  • Overtime Calculation
  • Payroll Management
  • Performance Appraisal
  • Planning Tools
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reminders
  • SMS Integration
  • SSL Security
  • Sales Tracking
  • Search Functionality
  • Summary Reports
  • Template Management
  • Third Party Integration
  • Time Clock
  • Time Off Requests
  • Timesheets
  • Vacation Tracking
  • iCalendar Support
  • Total features25
  • API
  • Absence Management
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Auto-Dialer
  • Automatic Backup
  • Automatic Notifications
  • Budget Control
  • Budgeting
  • CRM Integration
  • Calendar Management
  • Call Monitoring
  • Call Reporting
  • Call Tracking
  • Categorization
  • Certification Tracking
  • Charting
  • Chat Transcript
  • Clock In / Out
  • Collaboration Tools
  • Commenting
  • Communication Management
  • Contact History
  • Conversion Rate Optimization
  • Conversion Tracking
  • Cost Analysis
  • Custom Fields
  • Customizable Branding
  • Customizable Categories
  • Data Filtering
  • Data Import
  • Data Visualization
  • Demand Forecasting
  • Demand Planning
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Notifications
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Employee Time Tracking
  • Facility Scheduling
  • Feedback Management
  • Filtered Views
  • Forecasting
  • GPS
  • History Tracking
  • Labor Cost Reporting
  • Labor Management
  • Leave Tracking
  • Meeting Management
  • Microsoft Outlook Integration
  • Multi-Channel Communication
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Opportunity Management
  • Overtime Calculation
  • Payroll Management
  • Performance Appraisal
  • Planning Tools
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reminders
  • SMS Integration
  • SSL Security
  • Sales Tracking
  • Search Functionality
  • Summary Reports
  • Template Management
  • Third Party Integration
  • Time Clock
  • Time Off Requests
  • Timesheets
  • Vacation Tracking
  • iCalendar Support

Integrations

  • Total integrations27
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit
  • Total integrations14
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • G Suite
  • Gmail
  • Google Analytics
  • Google Calendar
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Twitter
  • Xero
  • Zapier
  • iCIMS Recruit

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Findmyshift vs. Chorus

See how Findmyshift and Chorus stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.