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Findmyshift vs Soon Comparison

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Overview

Category Leaders

Findmyshift is an online employee scheduling solution which enables organizations to manage their workforce with time-clocking,...

Soon is a cloud-based scheduling and collaboration tools for customer service teams. The platform provides tools for managing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

9

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

372

170

15

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.6

5

4

3

2

1

19

6

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

The customer service is amazing and it is really easy to use. Overall amazing experience.
I have a team of 60 people and the functions of find my shift are perfect for my needs. It is reliable and the customer support is great.
Great to customise and change view, good functionality and easy to schedule. Great that it allows people to book shifts.

Pros

The good overview, the easy access and very good help and quick responses from the developers for requests of new functions.
Pleasant intuitive UI, intelligent UX design. Responsive support team, lets me keep all team communication in one place for my sanity aaa.
Me and my collegues arent pleased with Soon. Soon gives us more questions then help.

Cons

What is obvious now, was not when I originally started using this software. Again, this is most likely operator error.
The payment method is quite awkward, compared to just being able to set up recurring billing.
It can be hard to navigate on your mobile phone.

Cons

Sometimes there is an error, probably something with cookies so when you delete them it is fixed.
As a user, it is frustrating to not have visibility on other users' schedules. This may be an option open to administrators--I don't know).
Absolutely none, if there's something you don't like they will adjust Soon to your preferences.
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features85
  • API
  • Accounting Integration
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Blended Call Center
  • Budget Control
  • Budgeting/Forecasting
  • Calendar Management
  • Certification Tracking
  • Change Management
  • Charting
  • Class Scheduling
  • Clock In / Out
  • Collaboration Tools
  • Communication Management
  • Contractor Management
  • Cost Analysis
  • Customizable Branding
  • Customizable Fields
  • Data Import/Export
  • Data Visualization
  • Demand Forecasting
  • Document Storage
  • Drag & Drop
  • Email Management
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • Forecasting
  • GPS
  • Group Scheduling
  • Historical Reporting
  • Inbound Call Center
  • Inbox Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Labor Management
  • Leave Tracking
  • Messaging
  • Microsoft Outlook Integration
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Online Booking
  • Online Punch Card
  • Online Time Clock
  • Outbound Call Center
  • Overtime Calculation
  • Payroll Management
  • Performance Metrics
  • Planning Tools
  • Progress Tracking
  • Project Time Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recruitment Management
  • Reminders
  • Reporting/Analytics
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • SSL Security
  • Salaried Employee Tracking
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Status Tracking
  • Task Planning
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • User Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • iCalendar Support
  • Total features50
  • API
  • Accounting Integration
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Blended Call Center
  • Budget Control
  • Budgeting/Forecasting
  • Calendar Management
  • Certification Tracking
  • Change Management
  • Charting
  • Class Scheduling
  • Clock In / Out
  • Collaboration Tools
  • Communication Management
  • Contractor Management
  • Cost Analysis
  • Customizable Branding
  • Customizable Fields
  • Data Import/Export
  • Data Visualization
  • Demand Forecasting
  • Document Storage
  • Drag & Drop
  • Email Management
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • Forecasting
  • GPS
  • Group Scheduling
  • Historical Reporting
  • Inbound Call Center
  • Inbox Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Labor Management
  • Leave Tracking
  • Messaging
  • Microsoft Outlook Integration
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Online Booking
  • Online Punch Card
  • Online Time Clock
  • Outbound Call Center
  • Overtime Calculation
  • Payroll Management
  • Performance Metrics
  • Planning Tools
  • Progress Tracking
  • Project Time Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recruitment Management
  • Reminders
  • Reporting/Analytics
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • SSL Security
  • Salaried Employee Tracking
  • Schedule Distribution
  • Scheduling
  • Search/Filter
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Status Tracking
  • Task Planning
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • User Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • iCalendar Support

Integrations

  • Total integrations27
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Talent Cloud
  • Total integrationsN/A
  • ADP Workforce Now
  • BambooHR
  • Facebook
  • Gmail
  • Google Calendar
  • Google Workspace
  • Greenhouse
  • Indeed
  • LinkedIn
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Okta
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • SuccessFactors
  • Twitter
  • Zapier
  • iCIMS Talent Cloud

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Findmyshift

It makes my life easier and less hassle with paper.

Reviewed 4 years ago

It was no place when I took over and it seem the easiest thing just to keep it on.

Pros

That the staff can see the rota as soon as I have done it with out having to come into work. It saves me using paper and can easily move shifts about and reallocate shifts.

Cons

I only have a small team and the cost does seem quite a lot. Not able to open on iPhone and the app isn't very good.

Vendor response

Thanks for the review Bruce. Get in touch with our support team and we'll see what we can do about the problems you're having on your iPhone. The site is expected to work on all iPhones.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend10/10

Share this review:

Findmyshift

a great tool to help keep our staff up to date and ready to work in an industry constantly changing

Reviewed 4 years ago

No one misses shifts because they didn't get the last minute change. We no longer have over staffed shifts because someone didn't know their tour canceled.

Pros

I like that staff can see their schedule at any time from any device. We are a kayaking outfitter, so tours book and cancel all the time. Our staff need to see changes in their work schedule as soon as they are made.

Cons

I've downloaded the app for my iPhone, and to be honest, it's not very good. The menu disappears one second after you touch it so you can't navigate the app at all.

Vendor response

Thanks for the review, Kalvin! We are working to improve our app.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Findmyshift

Have been using this software for three rosters for about 5 years

Reviewed 3 years ago

we manage rosters over 3 sits (soon to be 4). However the cost of paying for multiple rosters that do not link to our paysystem is becoming prohibitive and we are actively looking for an integrated payroll / roster / timeclock package.

Pros

easily accessible for staff, good visuals and easy to use. Some staff are abler to link to the phone calendars which is helpful

Cons

The phone app is not great for me so always use desktop version on my phone, which can be problematic. there should be a setting that forces automatic refresh as sometimes staff will be looking at a roster and not realise it has changed.

Vendor response

Thanks for the review Finlay! Please get in touch with our support team so we can help find a solution for you to integrate your payroll with Findmyshift.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Findmyshift

Six elecellent months

Reviewed a year ago

Great

Pros

This program is very useful to my organisation. We use it to generate our excel spread sheets for pay as well as viewing trends from the simple analytics capabilities it has. We would really like to see analytics designed for our specific industry but understand the constraints regarding cost. It is well received in the company but would also rather an option to tailor it more to our operations (change colours, theme etc). Great product and we will be using it again soon. Regards

Cons

The software needs a proper calendar option

Vendor response

Thanks for the review, Ryan!

Findmyshift vs. Soon

See how Findmyshift and Soon stack up against each other by comparing features, pricing, ratings, integrations, security & more.