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Recommended
Samuel E.
Information Technology and Services, 1-10 employees
Used daily for 6-12 months
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- Tagging candidates skills i.e. Developer - Java etc - It's built by a recruiter who cares so much about the product, her staff and her customers
No cons were added to this review
Thank you so much for the tip top review Sam, we're glad you're loving the system! We really have put the work in to make sure our system works for recruiters, since we know what it's like.
Andrew G.
Accounting, 1-10 employees
Used daily for 6-12 months
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From the word go the FF team have been great, there is always someone on hand to deal with queries via phone or email and any issues that do arise are dealt with promtly.
Firefish is easy to install, user friendly and comes with great customer service at the right price.
Nothing, happy with the all round performance.
Chiara D.
Human Resources, 1-10 employees
Used weekly for 1-2 years
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Excellent support (compared to our previous system) and one place in which to keep all our data, notes, etc.
The tracking system so you can see what process each candidate has been through and likewise what candidates have got how far for every job. The homepage is easy to navigate and see everything at a glance. The support and helpdesk is very responsive and helpful.
Just personally, we don't use all the features so it seems a bit expensive. Otherwise there's nothing I dislike, it's a great product.
Daniel L.
Information Technology and Services, 11-50 employees
Used daily for 6-12 months
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ease of use and tracking of candidates is straight forward
you are unable to view the candidates profile or CV whilst on the phone to them
Hi Daniel, Thank you very much for your review. Glad you find Firefish great overall. Many thanks, Amy
Tracy T.
Food & Beverages, 51-200 employees
Used daily for 6-12 months
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From start to finish the team have been engaging, supportive, committed to making the launch, rollout and ongoing use as easy for us as is possible - top marks!!!
The customer support, the ease of use and the functionality
A lot of the functions are set up for agency use and not inhouse so this could be pared down
Verified reviewer
Construction, 1-10 employees
Used daily for 6-12 months
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Very good customer support.
Customer support is faultless. It also automates a lot of the admin & keeps you safe with GDPR.
I don't think that the searching it that good & the navigation is more difficult / slower than what I'm used to. The system separates Jobs from the Adverts.
Mevin M.
Staffing and Recruiting, 11-50 employees
Used daily for 6-12 months
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My experience has been very good so far.
Works well and sections are linked correctly to help navigate around the software.
There is not an aspect that I least like about the software.
Hi Mevin, Many thanks for your review! Amy
Jan W.
Construction, 51-200 employees
Used daily for 6-12 months
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Good to track candidates once they're on the system and very good search function
Easy tracking of candidates on the system
Amount of tabs needing completed to put a candidates on
Hi Jan, Thank you very much for your review. Many thanks, Amy
ben p.
Staffing and Recruiting, 11-50 employees
Used daily for less than 6 months
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Firefish is very simple to use and has a lot of features that can assist with recruitment.
The start rating features help keep track of good candidates. The integration of candidates and the role is easy to track and the ability to make notes of candidates that are progressing helps keep a detailed account of their application.
It is very little about Firefish that I do not like. One thing I would say is the app closes after not going on it for a while. However, this is good for security.
Hi Ben, Thanks for your review. We're gad to know you love our product and features. Many thanks, Amy
Ben H.
Staffing and Recruiting, 11-50 employees
Used daily for 6-12 months
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A simple and user-friendly recruitment software.
I would like more flexibility in being able to change roles from permanent to contract and vice versa once they have been created
Hi Ben, Many thanks for your review! Amy
Leigh R.
Staffing and Recruiting, 1-10 employees
Used daily for 6-12 months
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Making my job in recruitment easier
It is simple efficient and easy to use , there are also tutorials, help from the tank and regular seminars
There is nothing I like least about this software as the good thing is firefish can always make improvements
Tneil L.
Construction, 11-50 employees
Used daily for 6-12 months
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The easy functionality of firefish and the effectiveness when using the system.
Nothing to i could name off the top of my head.
Hi there, Thank you very much for your review. Many thanks, Amy
Ian H.
Construction, 51-200 employees
Used daily for less than 6 months
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the ease of use is fantastic and user friendly, you don't need to over complicate the work flows, compared to the others I have been involved with over the years in recruitment this blows the rest out the water!, the implementation was quick and easy and the team are always on hand to answer any questions
we certainly Haven't found any as yet...
Hi Ian, Thank you very much for your review. We're very happy that you're loving the product and happy to have you onboard. Many thanks, Amy
Beth R.
11-50 employees
Used daily for 6-12 months
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I like the dashboard and home screen the most. I also think the suggested profiles is very useful and functional
I don't like how you can't open a new profile/firefish screen in another tab. I also find it quite long winded when running a split.
Scott L.
Construction, 501-1,000 employees
Used daily for less than 6 months
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From initial conversations through implementation to onboarding and ocaching it has been a painless and professional process and I couldn't recommend the time highly enough
Ease of use and search functions work well and an easy integration from external applications into the product
I'm yet to find something I don't like, the system is only as good as the people entering the data, so its down to the end users
Hi Scott, Thank you for your review. We love that Firefish is a saviour for you! Many thanks, Amy
Ryan D.
Construction, 11-50 employees
Used daily for 6-12 months
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Good
The business development call back diary is very good
All good so far, no complaints for what I use it for
Hi Ryan, Thank you very much for your review. Many thanks, Amy
Andrew N.
Civil Engineering, 11-50 employees
Used daily for less than 6 months
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Very good CRM which is easy to use
Firefish is a really good database for Perm Recruitment. The process for progressing candidates through the interviewing and offer stages is very user friendly and streamlined
The database doesn't have a function for temp recruitment ie. being able to put temp bookings on the system, a tie in with an online timesheet portal, gp trackers for temp desk, etc
Hi Andrew, Thank you for your review. We're glad you're happy using Firefish and that you find it easy to use. Many thanks, Amy
Tiffany B.
Government Relations, 1-10 employees
Used weekly for 6-12 months
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Overall experience is fantastic, makes work easier and faster and more efficient. I get great results using this software.
I really like how quick and easy it is to advertise a job, search for the right candidates and make notes to repeat same call going to the person.
There is nothing I least like about this software it is all great and really helpful in my day to day needs as a recruiter.
Hi Tiffany, Thank you for your review. We're glad your overall experience has been fantastic and we hope you continue to enjoy our product. Thanks, Amy
Rebecca L.
11-50 employees
Used daily for less than 6 months
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able to store and retrieve important information about all candidates which helps me do my job welll.
All the information you need on a candidate in one place which is really handy. It allows me to work to work quickly and doesn't waste any time. I also really likes how on halloween there were spiders on the dashboard that if you clicked they died.
The back button takes you back and forgets where you were in the list, would be better if you could open a candidate in a seperate tab and keep your search list
Great to hear you're enjoying using Firefish, we're very happy to have you on board!
Eire C.
Staffing and Recruiting, 1-10 employees
Used daily for 6-12 months
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Ease of use. How customisable it is. Ability to link with Outlook and Social Media. Level of training provided. Helpful, friendly staff.
Nothing - I wish we got Firefish sooner.
Deanan T.
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
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Really good experience so far. Very responsive and definitely makes my job a lot easier.
Firefish is very easy to use and is very fluent in how it operates. I have used systems in the past in which you will go from one screen to another to do the same thing, but with Firefish it does it all in the one place. Firefish is very intelligent as you can see who the active candidates are when posting jobs. This makes being a recruiter that little bit easier.
I don't have any cons regarding Firefish
Robbie M.
Used daily for less than 6 months
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When inserting the information you have to ensure its spot on. Once its done you then start to see the benefits in the job search function. Looks good. Ive used Bullhorn, JobAdder and Zoho and very pleased with the choice to use Firefish. Support is exceptional.
Entering the resume information and also the setting up of a company as a mandatory requirement. I understand the reasons behind it and FireFish are far more intelligent than I to determine if its right or wrong.
Thanks for the feedback Robbie!
Natalie C.
Staffing and Recruiting, 11-50 employees
Used daily for less than 6 months
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I have worked within recruitment for many years and used a number of different systems and Firefish is by far the most user-friendly.
Firefish is incredibly easy to use, find information, time efficient and provides good MI
The only con that I can comment on is that there could be more options for a candidates status - ie Found own Job, Not actively looking etc
Hi Natalie, Thank you so much for this review! It means the world that you think Firefish is one of the best systems on the market. Many thanks, Amy
philip D.
Staffing and Recruiting, 1-10 employees
Used daily for less than 6 months
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Excellent support and friendly staff.
After using other CRM's for recruitment in the past I have found this a lot easier to get to grips with due to it's simplicity. The initial setup training and support is also far better than what I have seen from others.
There are a couple of things I would like to see added but to be fair there is opportunity to make suggestions where users can then vote for them to be added. This can be quite a slow process however and am still waiting to see any changes.
Richard O.
Staffing and Recruiting, self-employed
Used daily for less than 6 months
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All in one candidate recruitment software package.
Easy of navigation, very user-friendly both for the candidates and the consultants, also tracks sales targets & candidates from application processed to hired!
The only negative part of the system is that when you are adding new role you have to add the contact before entering the company.
Thank you so much for the lovely feedback Richard, we're glad you're finding Firefish useful for your business. If you have any tweaks you'd like to raise for us, remember to post them on the Firefish Community for other users to vote on!