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The Recruitment CRM that accelerates data-driven growth.

Firefish Reviews - Page 10

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290 reviews

Recommended

SE
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Samuel E.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Flawless customer service, constant improvements, valuable e-mails / blogs

Reviewed 7 years ago
Pros

- Tagging candidates skills i.e. Developer - Java etc - It's built by a recruiter who cares so much about the product, her staff and her customers

Cons

No cons were added to this review

Vendor response

Thank you so much for the tip top review Sam, we're glad you're loving the system! We really have put the work in to make sure our system works for recruiters, since we know what it's like.

AG
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Andrew G.

Accounting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Firefish Review

Reviewed 5 years ago

From the word go the FF team have been great, there is always someone on hand to deal with queries via phone or email and any issues that do arise are dealt with promtly.

Pros

Firefish is easy to install, user friendly and comes with great customer service at the right price.

Cons

Nothing, happy with the all round performance.

CD
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Chiara D.

Human Resources, 1-10 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product with a lot of features, bit expensive

Reviewed 7 years ago

Excellent support (compared to our previous system) and one place in which to keep all our data, notes, etc.

Pros

The tracking system so you can see what process each candidate has been through and likewise what candidates have got how far for every job. The homepage is easy to navigate and see everything at a glance. The support and helpdesk is very responsive and helpful.

Cons

Just personally, we don't use all the features so it seems a bit expensive. Otherwise there's nothing I dislike, it's a great product.

DL
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Daniel L.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great over all Product with a few issues

Reviewed 2 years ago
Pros

ease of use and tracking of candidates is straight forward

Cons

you are unable to view the candidates profile or CV whilst on the phone to them

Vendor response

Hi Daniel, Thank you very much for your review. Glad you find Firefish great overall. Many thanks, Amy

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Tracy T.

Food & Beverages, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Firefish is awesome!!

Reviewed 5 years ago

From start to finish the team have been engaging, supportive, committed to making the launch, rollout and ongoing use as easy for us as is possible - top marks!!!

Pros

The customer support, the ease of use and the functionality

Cons

A lot of the functions are set up for agency use and not inhouse so this could be pared down

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Verified reviewer

Construction, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great customer support

Reviewed 5 years ago

Very good customer support.

Pros

Customer support is faultless. It also automates a lot of the admin & keeps you safe with GDPR.

Cons

I don't think that the searching it that good & the navigation is more difficult / slower than what I'm used to. The system separates Jobs from the Adverts.

MM
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Mevin M.

Staffing and Recruiting, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ease of Use

Reviewed 2 years ago

My experience has been very good so far.

Pros

Works well and sections are linked correctly to help navigate around the software.

Cons

There is not an aspect that I least like about the software.

Vendor response

Hi Mevin, Many thanks for your review! Amy

JW
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Jan W.

Construction, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Firefish Review

Reviewed 2 years ago

Good to track candidates once they're on the system and very good search function

Pros

Easy tracking of candidates on the system

Cons

Amount of tabs needing completed to put a candidates on

Vendor response

Hi Jan, Thank you very much for your review. Many thanks, Amy

bp
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ben p.

Staffing and Recruiting, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Firefish review

Reviewed 2 years ago

Firefish is very simple to use and has a lot of features that can assist with recruitment.

Pros

The start rating features help keep track of good candidates. The integration of candidates and the role is easy to track and the ability to make notes of candidates that are progressing helps keep a detailed account of their application.

Cons

It is very little about Firefish that I do not like. One thing I would say is the app closes after not going on it for a while. However, this is good for security.

Vendor response

Hi Ben, Thanks for your review. We're gad to know you love our product and features. Many thanks, Amy

BH
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Ben H.

Staffing and Recruiting, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Firefish

Reviewed 2 years ago
Pros

A simple and user-friendly recruitment software.

Cons

I would like more flexibility in being able to change roles from permanent to contract and vice versa once they have been created

Vendor response

Hi Ben, Many thanks for your review! Amy

LR
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Leigh R.

Staffing and Recruiting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fire fish is the best software

Reviewed 5 years ago

Making my job in recruitment easier

Pros

It is simple efficient and easy to use , there are also tutorials, help from the tank and regular seminars

Cons

There is nothing I like least about this software as the good thing is firefish can always make improvements

TL
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Tneil L.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Tneil's Review.

Reviewed 2 years ago
Pros

The easy functionality of firefish and the effectiveness when using the system.

Cons

Nothing to i could name off the top of my head.

Vendor response

Hi there, Thank you very much for your review. Many thanks, Amy

IH
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Ian H.

Construction, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent product

Reviewed 2 years ago
Pros

the ease of use is fantastic and user friendly, you don't need to over complicate the work flows, compared to the others I have been involved with over the years in recruitment this blows the rest out the water!, the implementation was quick and easy and the team are always on hand to answer any questions

Cons

we certainly Haven't found any as yet...

Vendor response

Hi Ian, Thank you very much for your review. We're very happy that you're loving the product and happy to have you onboard. Many thanks, Amy

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Beth R.

11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Functional

Reviewed 7 years ago
Pros

I like the dashboard and home screen the most. I also think the suggested profiles is very useful and functional

Cons

I don't like how you can't open a new profile/firefish screen in another tab. I also find it quite long winded when running a split.

SL
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Scott L.

Construction, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Saviour

Reviewed 2 years ago

From initial conversations through implementation to onboarding and ocaching it has been a painless and professional process and I couldn't recommend the time highly enough

Pros

Ease of use and search functions work well and an easy integration from external applications into the product

Cons

I'm yet to find something I don't like, the system is only as good as the people entering the data, so its down to the end users

Vendor response

Hi Scott, Thank you for your review. We love that Firefish is a saviour for you! Many thanks, Amy

RD
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Ryan D.

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Ryan Dyer - Alliance Workforce Review

Reviewed 2 years ago

Good

Pros

The business development call back diary is very good

Cons

All good so far, no complaints for what I use it for

Vendor response

Hi Ryan, Thank you very much for your review. Many thanks, Amy

AN
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Andrew N.

Civil Engineering, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Firefish Review

Reviewed 2 years ago

Very good CRM which is easy to use

Pros

Firefish is a really good database for Perm Recruitment. The process for progressing candidates through the interviewing and offer stages is very user friendly and streamlined

Cons

The database doesn't have a function for temp recruitment ie. being able to put temp bookings on the system, a tie in with an online timesheet portal, gp trackers for temp desk, etc

Vendor response

Hi Andrew, Thank you for your review. We're glad you're happy using Firefish and that you find it easy to use. Many thanks, Amy

TB
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Tiffany B.

Government Relations, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Firefish

Reviewed 2 years ago

Overall experience is fantastic, makes work easier and faster and more efficient. I get great results using this software.

Pros

I really like how quick and easy it is to advertise a job, search for the right candidates and make notes to repeat same call going to the person.

Cons

There is nothing I least like about this software it is all great and really helpful in my day to day needs as a recruiter.

Vendor response

Hi Tiffany, Thank you for your review. We're glad your overall experience has been fantastic and we hope you continue to enjoy our product. Thanks, Amy

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Rebecca L.

11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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New to CRM but easy to pick up

Reviewed 7 years ago

able to store and retrieve important information about all candidates which helps me do my job welll.

Pros

All the information you need on a candidate in one place which is really handy. It allows me to work to work quickly and doesn't waste any time. I also really likes how on halloween there were spiders on the dashboard that if you clicked they died.

Cons

The back button takes you back and forgets where you were in the list, would be better if you could open a candidate in a seperate tab and keep your search list

Vendor response

Great to hear you're enjoying using Firefish, we're very happy to have you on board!

EC
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Eire C.

Staffing and Recruiting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent, User friendly CRM

Reviewed 5 years ago
Pros

Ease of use. How customisable it is. Ability to link with Outlook and Social Media. Level of training provided. Helpful, friendly staff.

Cons

Nothing - I wish we got Firefish sooner.

DT
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Deanan T.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Firefish Review

Reviewed 5 years ago

Really good experience so far. Very responsive and definitely makes my job a lot easier.

Pros

Firefish is very easy to use and is very fluent in how it operates. I have used systems in the past in which you will go from one screen to another to do the same thing, but with Firefish it does it all in the one place. Firefish is very intelligent as you can see who the active candidates are when posting jobs. This makes being a recruiter that little bit easier.

Cons

I don't have any cons regarding Firefish

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Robbie M.

Used daily for less than 6 months

Review source

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Excited to be using it. Team were convincing. So far so good. Cannot complain.

Reviewed 7 years ago
Pros

When inserting the information you have to ensure its spot on. Once its done you then start to see the benefits in the job search function. Looks good. Ive used Bullhorn, JobAdder and Zoho and very pleased with the choice to use Firefish. Support is exceptional.

Cons

Entering the resume information and also the setting up of a company as a mandatory requirement. I understand the reasons behind it and FireFish are far more intelligent than I to determine if its right or wrong.

Vendor response

Thanks for the feedback Robbie!

NC
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Natalie C.

Staffing and Recruiting, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Firefish is one of the best databases for recruitment firms on the market

Reviewed 2 years ago

I have worked within recruitment for many years and used a number of different systems and Firefish is by far the most user-friendly.

Pros

Firefish is incredibly easy to use, find information, time efficient and provides good MI

Cons

The only con that I can comment on is that there could be more options for a candidates status - ie Found own Job, Not actively looking etc

Vendor response

Hi Natalie, Thank you so much for this review! It means the world that you think Firefish is one of the best systems on the market. Many thanks, Amy

pD
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philip D.

Staffing and Recruiting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple Product

Reviewed 5 years ago

Excellent support and friendly staff.

Pros

After using other CRM's for recruitment in the past I have found this a lot easier to get to grips with due to it's simplicity. The initial setup training and support is also far better than what I have seen from others.

Cons

There are a couple of things I would like to see added but to be fair there is opportunity to make suggestions where users can then vote for them to be added. This can be quite a slow process however and am still waiting to see any changes.

RO
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Richard O.

Staffing and Recruiting, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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We have recently started using Firefish, it is extremely user-friendly and efficient support team

Reviewed 7 years ago

All in one candidate recruitment software package.

Pros

Easy of navigation, very user-friendly both for the candidates and the consultants, also tracks sales targets & candidates from application processed to hired!

Cons

The only negative part of the system is that when you are adding new role you have to add the contact before entering the company.

Vendor response

Thank you so much for the lovely feedback Richard, we're glad you're finding Firefish useful for your business. If you have any tweaks you'd like to raise for us, remember to post them on the Firefish Community for other users to vote on!