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Recommended
Tiffany M.
Automotive, 11-50 employees
Used monthly for less than 6 months
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time saving, easy to manage, get a great pool of candidates to pick from
they need to get rid of the robot customer service it helps no one.
Hey Tiffany, thanks for your review, we are delighted that Firefish is helping you save time! Our customer support team are always on hand to offer any further help you may need with the product and they are all UK based ex-recruiters - no bots here!
Katie J.
Staffing and Recruiting, 11-50 employees
Used daily for less than 6 months
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having used firefish for over a month I can easily say it is the best system i have ever used. Its fast which is great and I can easily manage my sales targets as well as my clients and candidates
Ability to upload candidates with ease Very fast and effective You can easily navigate through the software Manage sales targets Create candidate pools Send bulk emails Have live job advers
None!! I have no cons with this system. Everything so far has been fantastic.
Verified reviewer
Information Technology and Services, 1-10 employees
Used daily for less than 6 months
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Firefish is easy to use and the customer support was excellent with the initial set up and any other queries thereafter.
Firefish is a simple to use and efficient way to track and management candidates, I would recommend to other recruitment agencies.
There can be issues linking emails with my primary email account so often don't use this feature.
Hi there, Many thanks for your review! Amy
Emma J.
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for less than 6 months
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It has been very helpful.
t allows me to track the entire process of sourcing a candidate to placing them for a role.
Sometimes it can be sticky, and won't let me move on from a page unless I enter data. Sometimes I don't have the data though, so have to make things up to move on.
Hi Emma, Thank you for your review. Great to know that you love Firefish. Many thanks, Amy
Sophie M.
Staffing and Recruiting, 11-50 employees
Used daily for less than 6 months
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It is easy for candidate management to see where each of your candidates are interviewing and who Cvs you have sent
It is difficult to search for candidates in the system, you can use a boolean search and still have a candidate that isnt the correct fit with different skills come up
Hi Sophie, Thank you for taking the time to write a review. Many thanks, Amy
Kamila R.
Used daily for less than 6 months
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Adding candidates and contacts onto the system is quick and easy to do - saves a lot of time!
Ease of use, uploading candidates onto the system, the fact that our emails and Firefish are synced, posting job ads onto our own website via the system. The support team are also great - they respond very quickly and efficiently.
Sending bulk emails is quick and easy but I can only send out a bulk email to 250 people every hour.
Verified reviewer
Used daily for less than 6 months
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Very easy to use and intuitive. Setup is simple and training sessions are great. Very powerful and one of the best recruitment CRMs out there.
Unfortunately the Outlook email plugin isn't supported for Apple Mac so emails via other client software has to copy and pasted into Firefish.
Thank you for your great review! The Mac add-in is definitely on our radar - if you pop into the Firefish Community, you can add your vote to this idea too.
Danny H.
Information Services, 1-10 employees
Used daily for less than 6 months
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I like the simple layout I find it to be very user friendly
I think it would be great to have a more obvious-to-see list of all your candidates in one place without having to search for them. It would be good to be able to do this and filter them by area etc.
Hi Danny, Thank you for your review. We appreciate you taking the time to do this. Thanks, Amy
Susan R.
Construction, 11-50 employees
Used daily for less than 6 months
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The simplicity and logic, so easy to use. Within minutes of being introduced to Firefish, I was up and running, the easiest system I have encountered. Having spent 24 years in recruitment, I have used many CRM's, and Fishfish is heads and shoulders above any other system I have used. Fantastic support and training.
Cant really say anything negative. All positive to me.
Emily R.
Staffing and Recruiting, 1-10 employees
Used daily for less than 6 months
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I like that it is easy to navigate around and it makes the recruitment process a lot easier for us.
Sometimes the data on the home page glitches - there aren't many negative comments on this software.
Hi Emily, Thank you for your lovely review. Remember our customer support team are always on hand to help if any problems do arise. Many thanks, Amy
Brad D.
Hospital & Health Care, 1-10 employees
Used daily for less than 6 months
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Great overall
how it looks and feels to use, it is great that it has our company colours
It would be nice if more candidate information from there CV was uploaded automatically rather than us having to take the info we already have on there CV
Hi Brad, Thank you for your review. We appreciate you taking the time to do this. Many thanks, Amy
Theodora P.
Human Resources, 1-10 employees
Used daily for less than 6 months
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Firefish gave to our company more efficient way to categorize our pool of candidates and clients and minimize the waste of time to complete information in excel.
Its a software that assist recruiters to be organized nd be able to contact candidates easily.
I didn't find any difficulty yet in this software.
Hi Theodora, Thanks for your amazing feedback, we are delighted you love using Firefish!
Sonum Kaur P.
Staffing and Recruiting, 1-10 employees
Used daily for less than 6 months
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Great!
Accessing data, and retrieving details. Very easy access.
As the transition for using FireFish software has been quite understanding for me, I find it hard to think of any cons as I have had no great difficulty with the software.
Hi Sonum, Thank you for your review! We're glad you really enjoy using the system. Many thanks, Amy
Sue T.
Pharmaceuticals, 1-10 employees
Used daily for less than 6 months
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From beginning the end the experience was fantastic
The ease of use and its ability to essentially access, find and present potential talent already within the database.
There are no aspects of the system that we don't like.
Thanks for your feedback Sue! It's always amazing to hear how Firefish is a perfect fit for our customers!
Georgia P.
Staffing and Recruiting, 1-10 employees
Used daily for less than 6 months
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Really easy to use with great support.
Really easy to use and learn, great support from firefish would highly recommend.
I have not found anything that is a con so far, really impressed.
Hi Georgia, Thank you for your review. It's great to know that you not only love our product but that you find our service outstanding! Many thanks, Amy
Verified reviewer
11-50 employees
Used daily for less than 6 months
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It makes our service quicker
How easy it is to put together search lists and talentpools and how easy it is to filter search lists.
There are certain lists you can't filter or adjust, such as the list of suggested people when you add a job. The red line and email spacing.
It's great to hear you're loving Firefish! Remember to raise any improvements you think we could make on the Firefish Community.
George S.
Human Resources, 11-50 employees
Used daily for less than 6 months
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Recruitment process is just much easier
Simplicity and clarity with profiles and ability to link advertising with the software.
The speed could be faster but that could also be to do with our server also.
Hi George, Thank you for this review. We're glad that Firefish has made your recruitment much easier. Many thanks, Amy
Cédric K.
Banking, 201-500 employees
Used weekly for 6-12 months
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Very user friendly and everything is very easy to get started with a good support team always ready to help - it fits the candidates very well. The recruitment tool is very useful
A little slow at times but still a good software
Hi Cedric, Thank you for the review! Amy
James H.
11-50 employees
Used daily for less than 6 months
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easy to use. Great for tracking candidate progress and finding details that have been stored
candidate / role tracking, ease of use and the fact I can link Firefish with my Outlook to easily migrate candidates.
Would be great if there were fewer process. Would also be handy if there were editable options for recording and tracking candidate progress.
Laura R.
Defense & Space, 1-10 employees
Used daily for less than 6 months
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Fantastic it has made my working day a lot easier with this software
How easy it is to use, has made my working day so much easier
Nothing it has been amazing to work on this software
Hi Laura, Thank you for your review. It's great to know that you think Firefish is fantastic. Many thanks, Amy
bethany h.
Staffing and Recruiting, 201-500 employees
Used daily for less than 6 months
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It is user friendly and easy to pick up.
Sometimes it can freeze and you do have to shut it down and reset.
Hi Bethany, Thank you for your positive review! If you do have any further problems with freezing please report to our customer team, who will be there to try and help. Many thanks, Amy
Sophie R.
Medical Devices, 11-50 employees
Used daily for less than 6 months
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great! the perfect recruitment tool.
Very easy to use, anyone can pick up on it.
I can't actually think of anything i don't like!
Hi Sophie, Thank you for your review! We're so happy that you fins Firefish the perfect recruitment tool. We hope you continue to enjoy your journey with us. Thanks, Amy
Clément B.
Financial Services, 1-10 employees
Used weekly for 6-12 months
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Firefish is very user friendly and everything is very easy to learn and their support team is always available for your questions
it's a bit slow sometimes but overall a very useful and hassle-free recruitment tool
Hi there, Thank you for your review! Amy
KERRY T.
Accounting, 11-50 employees
Used daily for less than 6 months
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Excellent. And importantly a work in progress, continually evolving and listening to feedback to improve processes.
User friendly - enables you to quickly match candidates to jobs and send CVs.
Some features are a bit 'clunky' around arranging interviews - where you can only have one interviewer & have to manually add others for example..
Anthony M.
Used daily for less than 6 months
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eMy most favourite aspects are the ease of integration and use for multiposting to job boards, posting & sharing to social media & direct emailing.
My least favourite aspects, although not a problem, are the multi-level drop down menu's for client and candidates especially when sometimes required to add your own fields.