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Firefish Logo

The Recruitment CRM that accelerates data-driven growth.

Firefish Reviews - Page 11

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290 reviews

Recommended

TM
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Tiffany M.

Automotive, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Firefish saves my time everyday

Reviewed a year ago
Pros

time saving, easy to manage, get a great pool of candidates to pick from

Cons

they need to get rid of the robot customer service it helps no one.

Vendor response

Hey Tiffany, thanks for your review, we are delighted that Firefish is helping you save time! Our customer support team are always on hand to offer any further help you may need with the product and they are all UK based ex-recruiters - no bots here!

KJ
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Katie J.

Staffing and Recruiting, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User Review

Reviewed 5 years ago

having used firefish for over a month I can easily say it is the best system i have ever used. Its fast which is great and I can easily manage my sales targets as well as my clients and candidates

Pros

Ability to upload candidates with ease Very fast and effective You can easily navigate through the software Manage sales targets Create candidate pools Send bulk emails Have live job advers

Cons

None!! I have no cons with this system. Everything so far has been fantastic.

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Verified reviewer

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Firefish Review

Reviewed 2 years ago

Firefish is easy to use and the customer support was excellent with the initial set up and any other queries thereafter.

Pros

Firefish is a simple to use and efficient way to track and management candidates, I would recommend to other recruitment agencies.

Cons

There can be issues linking emails with my primary email account so often don't use this feature.

Vendor response

Hi there, Many thanks for your review! Amy

EJ
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Emma J.

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Recruitment Consultant Review

Reviewed 2 years ago

It has been very helpful.

Pros

t allows me to track the entire process of sourcing a candidate to placing them for a role.

Cons

Sometimes it can be sticky, and won't let me move on from a page unless I enter data. Sometimes I don't have the data though, so have to make things up to move on.

Vendor response

Hi Emma, Thank you for your review. Great to know that you love Firefish. Many thanks, Amy

SM
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Sophie M.

Staffing and Recruiting, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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review of Firefish

Reviewed 2 years ago
Pros

It is easy for candidate management to see where each of your candidates are interviewing and who Cvs you have sent

Cons

It is difficult to search for candidates in the system, you can use a boolean search and still have a candidate that isnt the correct fit with different skills come up

Vendor response

Hi Sophie, Thank you for taking the time to write a review. Many thanks, Amy

KR
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Kamila R.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Firefish is incredibly easy to use - it's very easy to navigate the system!

Reviewed 7 years ago

Adding candidates and contacts onto the system is quick and easy to do - saves a lot of time!

Pros

Ease of use, uploading candidates onto the system, the fact that our emails and Firefish are synced, posting job ads onto our own website via the system. The support team are also great - they respond very quickly and efficiently.

Cons

Sending bulk emails is quick and easy but I can only send out a bulk email to 250 people every hour.

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Verified reviewer

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use, scalable and great customer service

Reviewed 7 years ago
Pros

Very easy to use and intuitive. Setup is simple and training sessions are great. Very powerful and one of the best recruitment CRMs out there.

Cons

Unfortunately the Outlook email plugin isn't supported for Apple Mac so emails via other client software has to copy and pasted into Firefish.

Vendor response

Thank you for your great review! The Mac add-in is definitely on our radar - if you pop into the Firefish Community, you can add your vote to this idea too.

DH
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Danny H.

Information Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Firefish Review

Reviewed 2 years ago
Pros

I like the simple layout I find it to be very user friendly

Cons

I think it would be great to have a more obvious-to-see list of all your candidates in one place without having to search for them. It would be good to be able to do this and filter them by area etc.

Vendor response

Hi Danny, Thank you for your review. We appreciate you taking the time to do this. Thanks, Amy

SR
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Susan R.

Construction, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Recommended to my new employer having used at previous.

Reviewed 6 years ago
Pros

The simplicity and logic, so easy to use. Within minutes of being introduced to Firefish, I was up and running, the easiest system I have encountered. Having spent 24 years in recruitment, I have used many CRM's, and Fishfish is heads and shoulders above any other system I have used. Fantastic support and training.

Cons

Cant really say anything negative. All positive to me.

ER
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Emily R.

Staffing and Recruiting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Firefish review - Emily Ratcliffe

Reviewed 2 years ago
Pros

I like that it is easy to navigate around and it makes the recruitment process a lot easier for us.

Cons

Sometimes the data on the home page glitches - there aren't many negative comments on this software.

Vendor response

Hi Emily, Thank you for your lovely review. Remember our customer support team are always on hand to help if any problems do arise. Many thanks, Amy

BD
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Brad D.

Hospital & Health Care, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great service & Product

Reviewed 2 years ago

Great overall

Pros

how it looks and feels to use, it is great that it has our company colours

Cons

It would be nice if more candidate information from there CV was uploaded automatically rather than us having to take the info we already have on there CV

Vendor response

Hi Brad, Thank you for your review. We appreciate you taking the time to do this. Many thanks, Amy

TP
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Theodora P.

Human Resources, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Useful platform

Reviewed 2 years ago

Firefish gave to our company more efficient way to categorize our pool of candidates and clients and minimize the waste of time to complete information in excel.

Pros

Its a software that assist recruiters to be organized nd be able to contact candidates easily.

Cons

I didn't find any difficulty yet in this software.

Vendor response

Hi Theodora, Thanks for your amazing feedback, we are delighted you love using Firefish!

SK
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Sonum Kaur P.

Staffing and Recruiting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Recruiter

Reviewed 2 years ago

Great!

Pros

Accessing data, and retrieving details. Very easy access.

Cons

As the transition for using FireFish software has been quite understanding for me, I find it hard to think of any cons as I have had no great difficulty with the software.

Vendor response

Hi Sonum, Thank you for your review! We're glad you really enjoy using the system. Many thanks, Amy

ST
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Sue T.

Pharmaceuticals, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A perfect solution

Reviewed 2 years ago

From beginning the end the experience was fantastic

Pros

The ease of use and its ability to essentially access, find and present potential talent already within the database.

Cons

There are no aspects of the system that we don't like.

Vendor response

Thanks for your feedback Sue! It's always amazing to hear how Firefish is a perfect fit for our customers!

GP
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Georgia P.

Staffing and Recruiting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and outstanding service

Reviewed 2 years ago

Really easy to use with great support.

Pros

Really easy to use and learn, great support from firefish would highly recommend.

Cons

I have not found anything that is a con so far, really impressed.

Vendor response

Hi Georgia, Thank you for your review. It's great to know that you not only love our product but that you find our service outstanding! Many thanks, Amy

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Verified reviewer

11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Self explanatory for the most part

Reviewed 7 years ago

It makes our service quicker

Pros

How easy it is to put together search lists and talentpools and how easy it is to filter search lists.

Cons

There are certain lists you can't filter or adjust, such as the list of suggested people when you add a job. The red line and email spacing.

Vendor response

It's great to hear you're loving Firefish! Remember to raise any improvements you think we could make on the Firefish Community.

GS
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George S.

Human Resources, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gio's Review

Reviewed 2 years ago

Recruitment process is just much easier

Pros

Simplicity and clarity with profiles and ability to link advertising with the software.

Cons

The speed could be faster but that could also be to do with our server also.

Vendor response

Hi George, Thank you for this review. We're glad that Firefish has made your recruitment much easier. Many thanks, Amy

CK
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Cédric K.

Banking, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good recruiting CRM

Reviewed 2 years ago
Pros

Very user friendly and everything is very easy to get started with a good support team always ready to help - it fits the candidates very well. The recruitment tool is very useful

Cons

A little slow at times but still a good software

Vendor response

Hi Cedric, Thank you for the review! Amy

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James H.

11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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enjoyable. Makes life easier

Reviewed 7 years ago

easy to use. Great for tracking candidate progress and finding details that have been stored

Pros

candidate / role tracking, ease of use and the fact I can link Firefish with my Outlook to easily migrate candidates.

Cons

Would be great if there were fewer process. Would also be handy if there were editable options for recording and tracking candidate progress.

LR
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Laura R.

Defense & Space, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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fantastic software

Reviewed 2 years ago

Fantastic it has made my working day a lot easier with this software

Pros

How easy it is to use, has made my working day so much easier

Cons

Nothing it has been amazing to work on this software

Vendor response

Hi Laura, Thank you for your review. It's great to know that you think Firefish is fantastic. Many thanks, Amy

bh
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bethany h.

Staffing and Recruiting, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User friendly

Reviewed 2 years ago
Pros

It is user friendly and easy to pick up.

Cons

Sometimes it can freeze and you do have to shut it down and reset.

Vendor response

Hi Bethany, Thank you for your positive review! If you do have any further problems with freezing please report to our customer team, who will be there to try and help. Many thanks, Amy

SR
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Sophie R.

Medical Devices, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great

Reviewed 2 years ago

great! the perfect recruitment tool.

Pros

Very easy to use, anyone can pick up on it.

Cons

I can't actually think of anything i don't like!

Vendor response

Hi Sophie, Thank you for your review! We're so happy that you fins Firefish the perfect recruitment tool. We hope you continue to enjoy your journey with us. Thanks, Amy

CB
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Clément B.

Financial Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good recruiting tool

Reviewed 2 years ago
Pros

Firefish is very user friendly and everything is very easy to learn and their support team is always available for your questions

Cons

it's a bit slow sometimes but overall a very useful and hassle-free recruitment tool

Vendor response

Hi there, Thank you for your review! Amy

KT
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KERRY T.

Accounting, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Competes with the bigger players & importantly saves time

Reviewed 5 years ago

Excellent. And importantly a work in progress, continually evolving and listening to feedback to improve processes.

Pros

User friendly - enables you to quickly match candidates to jobs and send CVs.

Cons

Some features are a bit 'clunky' around arranging interviews - where you can only have one interviewer & have to manually add others for example..

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Anthony M.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very good software and on-boarding process.

Reviewed 7 years ago
Pros

eMy most favourite aspects are the ease of integration and use for multiposting to job boards, posting & sharing to social media & direct emailing.

Cons

My least favourite aspects, although not a problem, are the multi-level drop down menu's for client and candidates especially when sometimes required to add your own fields.