Firefish Reviews - Page 5

So many things that tick the MOST button - ease of use, logical thought process, support, engagement, cloud-based, ease of onboarding and batch uploading, security knowing that if my PC crashes, my business doesn't

Very little ... but I do think I could be using it more effectively if I dedicated a bit more time to exploring more, but it more than meets my needs on a day to day basis

The ease of use when processing candidates through the interview process. The simple way to populate all candidate information directly from an email attachment. The fun updates on special days e.g Christmas/Halloween ha!

Nothing to note. Reviewing candidate CVs used to be a bit of a pain but an update rectified this where you can now simply hover over the candidate and get a CV preview.

Really easy to navigate and use. Quick and easy integration with Outlook making it very easy to import CV's to the database. Easy to write and upload job adverts. Looks good!

No FTC Contract job option (only) which can be difficult when advertising externally without tweaking. Difficult to reformat candidate profiles to quickly search on location, rates etc..

Hi Sarah, Thank you for your review. It's great to know that you think Firefish is user friendly software. Many thanks, Amy

Interface is very easy and new starts to the company can be on-boarded very quickly! If you feel FireFish should make any improvements they have an open community site where ideas are talked through, shared and voted on and regularly updated. Great team and very friendly customer service.

Generating reports can sometimes be a bit confusing but this may be down to my own understanding rather than what FF can do. It is a powerful product with good analytics.

Easy to use Assist with compliance Drop emails Resourcing/Matching

Nothing that springs to mind. As I am an independent recruiter it does what I need

the hierarchy of the data is well thought out

there is no api, no other way of extracting data from system apart from set exports which arent flexible

Hi Henry, Thanks for your review! We pride ourselves on our data security record and whilst we don't offer an open API for data security purposes, we do offer an API for certain activities via partners and web-integrations. If you require any data exports, our customer team would be happy to assist you. Thanks, Amy

I've used a few terrible recruitment software products over the years and Firefish is definitely not in that camp, the UI is very good, all the features are well labeled and easy to find. It makes recruiting easier and less cumbersome.

I can't really think of much off the top of my head, it's a great software product.

Hi Euan, Thank you for your review! It's great to know you love the product. Many thanks, Amy

I can call, text and email from the same platform, makes it very efficient compared to opening outlook, another VOIP system etc.Applicants are very easily tracked.

Formatting is a massive issue when doing CV sends or email sends, so much so that we don't use them and usually hit 'skip email'.It would be good to track how many left messages/voicemails you leave so you get a clearer picture from your KPIs how much contact you are making.

Hi there, Thank you for your review. It's great to know that you're happy using the product! I will pass your CV feedback to the customer team and just remember that any ideas for new features or improvements can be logged in the user community. Thanks, Amy

This software is the most engaging software I've used, very easy to keep candidates active

When candidates send updated CV's it would be good if the software could update contact information when the CV's has been transferred - I don't believe Firefish does this but i could be wrong!

It is developed by recruiters, who therefore think like recruiters. The result of this is that it makes sense to a lot of recruiters. It works how you want it to work and how you think is the logical way a recruitment CRM system should work.

I have only been using it a few weeks so there are still lots it does that I have not utilised yet, however at this stage i dont have any negatives.

Firefish is easy to use, fast and extremely reliable. Their support team are also excellent - available, responsive and keen to provide the right solutions for you. And all at a very competitive cost in the market. We're a small recruitment business, and moved from a server-based to this, our first cloud-based system. The Firefish team were superb at helping make this transition as smooth as possible. Features I particularly like (which we didn't have on our old - and more expensive - setup): fast CV previews and links to LinkedIn for quick candidate updates; auto updating talent pools; and easy candidate mailshots.

Firefish provides all the key elements that we need from a system like this. Yes, there are a couple of small things that we'd like to tailor but can't, however, I don't think any system will be a 100% perfect fit (at least not without far greater cost). The team are also great at exploring these points where they arise to find the most effective solution.

Ease of use Constantly evolving Friendly support team Cost

I have to say in the 3 years we have used Firefish they have been faultless

I have used numerous recruitment products over the years and Firefish has to be the best. Ease of use and the ongoing training/support is the best that I have experienced. I recently attended a webinar on searching and picked up loads of new tips! Well worth the investment in time.

When someone applies for a role it automatically assigns them the salary of the position rather than their salary expectations.

The ability to load job sepcs/descriptions to the software, which will then also load to google for jobs, our own website as well as other jobs boards and social media. Just what we were after, write the infoamtion once and post everywhere.

Only keeps track of emails for people in the system, not everyone turns into a customer or client, so do not want to put everyone into the system.

Hi Claire, Thank you for the lovely review. We're so glad Firefish is exactly what you were looking for. Thanks, Amy

integration with website ease of marketing GDPR Compliance

Maybe more integration with linked in for the future. If the software could search linked in and make the connection

Hi Rachel, Thank you for such a lovely review. We're really happy to know that you've had a positive experience with us so far! Many thanks, Amy

I have been using firefish now for almost 2 years, having used a number of different CRM/ATS in the past i like this one. It is very simple to use, has lots of features which I am sure i dont know all yet. But for what I use it for its perfect.

Nothing not to like with firefish. Its perfect for our business needs

Frirefish is the most efficiant CRM system I have used in recruitment. The functionalities make your life easier and support less admin, which is always a bonus! The team are quick to respond to queries and I love how you can highlight recommendations to make it better and they listen! Everything all in one place with a papertrail that covers all your tracks. Highly recommended and easy to use.

I think a consultant visiting the office to provide training would be useful as I don't feel I know everything about the system and may be missing more tricks!

The starring system on the candidate info is a quick and easy way to navigate and to find your best options!

Often the email function to link emails and candidates may be faulty but there are other ways around it.

Hi Alfie, Thank you for your review. We're glad you're loving Firefish. Many thanks, Amy

The people at FireFish - they're patient, friendly, knowledgeable and accept and act on recommendations - they listen to their customers.

I'd like to be able to attach multiple docs to emails at source

Hi Maxine, Thank you for your review! Many thanks, Amy

The software has an easy to use interface and is simple to use with an extreme amount of power for boolean search to optimise the candidates in relation to the adverts and jobs, allowing you to continually keep in contact with the candidate and understand the journey when speaking to the candidate in the future.

It would be nice to have Outlook support for the Apple Mac users and more user friendly mobile interface.

Thank you for your great review! We're really glad you're enjoying Firefish, it's been great having you on board with us Julian. The Mac add-in is definitely on our radar - if you pop into the Firefish Community, you can add your vote to this idea too.

This is an easy-to-use software, which allows for the integration from outlook and calendars to ensure a "one-stop overview" for all our company needs. The new feature of being able to customise the terms within each client provides an easy overview of the terms, also this feature links through to new jobs minimise steps and speeds up the process.

With the preview windows being in PDF format, this can mess with the format of Word documents, so we have added an extra process to convert word documents to PDF to ensure documents view correctly

Hi Heidi, Thank you so much for your review! We're glad you love Firefish. Many thanks, Amy

Having used Daxtra in my last job, I find Firefish to be far more user friendly and self explanatory.

The only thing I would mention is that there are some functions that would be better if only management/compliance users could have access to instead of all consultants so we have more control of certain data to help keep our database accurate as possible. Other than that I can't think of anything else!

I enjoy the streamlined and easy-use layout of the platform. It makes it easy to move through each section and complete tasks. Keeping track of client processes every step of the way and informing clients through the click of a button.

The lack of Integration capabilities with other platforms- lack of integration with Job oards

Hi Amy, Thank you for your review. We're glad you can see the potential with the platform! We've recently opened up our API which will allow for easy integrations with other platforms. You can find out more using the link below or contact our support team. https://fishtank.firefishsoftware.com/en/articles/6652949-custom-api-settings Thanks, Amy