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Recommended
Luke d.
11-50 employees
Used daily for 2+ years
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Home screen, the Dashboard, and the general ease of use. I have used plenty of systems in my time and I do believe that firefish is the best
The system can stick quite often, but that may be our internet rather than your side. It would also be helpful if you could search for candidates who were not on a notice period
Craig H.
Construction, 1-10 employees
Used daily for 1-2 years
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Overall a happy customer.
The candidate management and back office invoicing functionality with Anfold.
I believe the sales pipeline functionality could be better. Not the easiest search by lead type or tailor prospect lists.
Hi Craig, Thank you for your review! Many thanks, Amy
John V.
Professional Training & Coaching, 11-50 employees
Used daily for 6-12 months
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So as a company we deal with recruitment, candidate data capture and employer engagement for apprenticeships. So one side of the CRM we use for client data and employer engagement and then the other side is used for recruitment and profiling Candidates against the current jobs we have on the system. Its very easy to use, its customisation and the support we have had so far means it is the perfect solution for our company.
Ease of use and the layout, I like that the side panel shows you the last 20 records you have viewed so you can jump back into them.
As with all software there is in initial learning curve, but once you are past this I would say I have no other negatives I can think of.
Amiee B.
Automotive, 10,001+ employees
Used daily for 1-2 years
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Being able to see all candidates CV's in one database. The system sends bulk emails to candidates which is a great feature.
Sometimes the software completely crashes or runs slow which means we are unable to use it to its full use.
Hi Amiee, Thank you for your review. We're glad you find Firefish a fantastic software. If you ever have any problems with crashing please reach out to the customer support team. Thanks, Amy
Meghan H.
Staffing and Recruiting, 11-50 employees
Used daily for 2+ years
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Firefish is a fantastic easy to use CRM system. The customer service team are extremely helpful and very friendly. I would highly recommend Firefish to other companies.
It is very effective and extremely easy to use!
It is based off one platform that several companies use so it is less bespoke to our individual needs.
Emma G.
Medical Practice, 11-50 employees
Used daily for 2+ years
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good
the ease of finding people and the way it links to emails
would be good if you could scroll only your own comments/posts on peoples records
Hi Emma, Thank you very much for your review. We're glad you love using Firefish. Many thanks, Amy
Marguerite M.
Used daily for 1-2 years
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The look and feel. It is very simple in comparison to what I have used in the past particulary when it comes to the recruitment process , there are a few things I would believe would enhance every recruiter but you get what you pay for and I believe I definitely got what I paid for
The lack of functionalities that would improve the whole recruitment process and that you have to put everything up on the community for something to be passed
Beth C.
Staffing and Recruiting, 1-10 employees
Used daily for 1-2 years
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Firefish is easy to work your way around and organises everything efficiently. If there is anything that I may not understand, I know there is lots of things put in place to help me and of course the team at firefish.
I think it would be brilliant if they had an app which recruiters could use on the go, this would keep up with technology and make things easier. Therefore, due to them not offering this I believe it is a con.
Lawrence C.
Used daily for 1-2 years
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Easy to use
easy to use lets you know how your e-mail campaigns are , if e-mails have been read or not, if they have clicked the link, if they have applied easy to manage
You can only have 1 client contact per job. It would be handy to be able to have more than one client contact per job.
Hi Lawrence, thanks for leaving us such an excellent review, we love to hear that you're enjoying Firefish. Remember to raise any changes on our Firefish Community, for inclusion on our product road map
David C.
Staffing and Recruiting, 1-10 employees
Used daily for less than 6 months
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Being able to manage the whole recruitment process in one simple solution, having a support team available to help whenever required, having the ability to monitor users, interactions with them and knowing when they are active is a huge benefit.
I like that it is designed with recruiters in mind, by people who have worked in recruitment. Many systems are designed for the industry without the knowledge and understanding of what is useful, what is relevant and what is going to make a difference in my day to day workalike. Firefish succeeds in all of these areas they are constantly interacting with customers to see where it can be improved rather than deciding upon innovations that might make the system look nice but then lose functionality.
There are relatively few negatives with the software as a whole. Having the ability to add in new personalised templates that you can pick and choose to use rather than than the pre-defined templates would be beneficial but this is about it.
Sally M.
Staffing and Recruiting, 1-10 employees
Used daily for 1-2 years
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Happy with the product
The capacity for holding information and user friendly dashboard for managing daily tasks
Some of the features are not so user friendly, particularly if you haven't got hours spare to attend webinars and watch instruction videos.
Hi Sally, Thank you so much for your review. We know watching a webinar does take some time, so all our webinars are available on the Fish Tank to watch back if need. Many thanks, Amy
Georgia L.
Hospitality, 11-50 employees
Used daily for 1-2 years
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So far so good! We used to use RDB and althought it had an availability calendar and route planner, it was very old fashioned
Very appealing to look at, easier to access information, good service from the support tram
There is no availabilty calendar or intergreted route planner from candidate to client
Hi Georgia, Thank you for your review, we're very happy that so far you're loving Firefish. Many thanks, Amy
courtney j.
Staffing and Recruiting, 11-50 employees
Used daily for 2+ years
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Easy to scan and shortlist for candidates
Unable to make changes or go back on letters. always have to delete work and re do templates from the start
Hi Courtney, Many thanks for leaving a review! Much appreciated. Thanks, Amy
Verified reviewer
Human Resources, 11-50 employees
Used daily for 6-12 months
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It's a reasonable recruitment software and possible to get the job done using it but it could be a lot more than it is
Layout is relatively clean and the learning curve isn't that steepThe email add-on is very uselful
You can't run it easily on multiple tabs - a complete necessity for productive working .There is a real lack of features - I will try to do something that isn't possible on a daily basis
Hi there, Thank you for your review. If there is something you're struggling to do, please remember to reach out to our product team who are there to support. Many thanks, Amy
Rebecca B.
Human Resources, 1-10 employees
Used daily for 6-12 months
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user-friendly and easy to navigate. The intergrated job board looks great
There is nothing on this system targeted for Temporary recruitment. Its very difficult to keep everything updated. Even features like an availability calendar would help (Some candidates can work Mon, Thurs and Fri. The system as a whole is great and i would love it as a perms consultant but i work a temp desk and the system does not help at all.
Hi Rebecca, Thank you for your review. We're happy to know you think Firefish is a brilliant software. Many thanks, Amy
Lisa R.
Staffing and Recruiting, 1-10 employees
Used daily for 6-12 months
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Easier workflow and easier to track progress in sales figures and KPI's. Was quite new to recruitment when we started using it as a company and it made life so much easier!
Easy of navigation. Easy to create a job and an advert. Keeps all information together. Easy to create lists of candidates to come back to.
When in a saved list if you open another tab to look at something else, you lose your place in the saved list. Also when typing an email you cannot access the information on a candidate or contact that you sometimes need to include in the email (would be useful to have a minimise button on the email pop-up).
Ginka H.
Information Technology and Services, 11-50 employees
Used daily for 2+ years
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very easy to use, really enjoy using it.
cannot think of any cons for firefish software
Hi Ginka, Thank you for your review. We're happy you find the system easy to use and that you're enjoying using it. Many thanks, Amy
Kitty K.
Staffing and Recruiting, 1-10 employees
Used daily for 2+ years
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Firefish is easy to use and the support is always excellent.
I have always found Fire Fish easy to use.
Hi Kitty, Thank you for your review! We're glad you love Firefish and find it easy to use. Many thanks, Amy
Amber T.
Staffing and Recruiting, 11-50 employees
Used daily for 2+ years
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Brilliant
How it allows you to keep track of everything
Sometimes it can be abit slow and you cant review your applications without clicking on it
Hi Amber, Thank you for your review! Many thanks, Amy
James P.
Insurance, 1-10 employees
Used daily for 2+ years
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- User friendly dashboard - To-do list on the dashboard which acts as a daily planner - Accurate KPI and sale tracking features
- Overall happy with the software and any criticisms we tend to raise with Firefish and normally find a workaround.
Beth G.
Facilities Services, 1-10 employees
Used daily for 1-2 years
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It is easy to use and can track my roles with ease.
On the contractor side of things, it's a little less user friendly - ie. changing a start date, amending a contract without deleting the first one and not able to reinstate a candidate who has been terminated.
Hi Beth, Thanks for your review. We'll pass your feedback onto the customer team. Many thanks, Amy
Alex D.
Human Resources, 1-10 employees
Used daily for 1-2 years
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Love the functionality of giving the candidate's control to create their own account and their fire tank where you can suggest improvements or better ways to do things. Always improving and thinking about how they can be better. Customer service is fast at getting back to your queries.
Not experienced anything so far. (Been with Firefish for over a year)
Keeleigh H.
Staffing and Recruiting, 1-10 employees
Used daily for 2+ years
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I love Firefish - it's functions are to hand and easy to use. The layout and design is neat and runs well.
FF is easy to use which makes the job easier. It runs smoothly and flows easy.
The reporting/analysing takes some practise.
Kate M.
Staffing and Recruiting, 11-50 employees
Used daily for 1-2 years
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overall, a great software with everything we need
I love that the Adverts are automatically linked to job boards.Keeps all employees up to dateGreat for tracking KPI's Candidates and Contacts
Not always easy to track leads and be reminded to make long scheduled calls
Hi Kate, Thank you for your review! Many thanks, Amy
Zoe P.
Used daily for 2+ years
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I think it is a very straight forward easy to navigate the system and does what it says on the tin .. perfect recruitment tool I could not do my job with out it ...
No cons were added to this review
Thank you so much Zoe, we're glad you're enjoying the system!