App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Firefish Logo

The Recruitment CRM that accelerates data-driven growth.

(10)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Firefish Reviews - Page 7

Filter reviews by

Overall rating


Company size


Industry


Time used


290 reviews

Recommended

AvatarImg
AvatarImg

Luke d.

11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

A nice clean system to use and the him screen has all the things that you need

Reviewed 7 years ago
Pros

Home screen, the Dashboard, and the general ease of use. I have used plenty of systems in my time and I do believe that firefish is the best

Cons

The system can stick quite often, but that may be our internet rather than your side. It would also be helpful if you could search for candidates who were not on a notice period

CH
AvatarImg

Craig H.

Construction, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Connect Grp UK

Reviewed 2 years ago

Overall a happy customer.

Pros

The candidate management and back office invoicing functionality with Anfold.

Cons

I believe the sales pipeline functionality could be better. Not the easiest search by lead type or tailor prospect lists.

Vendor response

Hi Craig, Thank you for your review! Many thanks, Amy

JV
AvatarImg

John V.

Professional Training & Coaching, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Firefish an all in one solution for recruitment and client data

Reviewed 5 years ago

So as a company we deal with recruitment, candidate data capture and employer engagement for apprenticeships. So one side of the CRM we use for client data and employer engagement and then the other side is used for recruitment and profiling Candidates against the current jobs we have on the system. Its very easy to use, its customisation and the support we have had so far means it is the perfect solution for our company.

Pros

Ease of use and the layout, I like that the side panel shows you the last 20 records you have viewed so you can jump back into them.

Cons

As with all software there is in initial learning curve, but once you are past this I would say I have no other negatives I can think of.

AB
AvatarImg

Amiee B.

Automotive, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fantastic Software

Reviewed 2 years ago
Pros

Being able to see all candidates CV's in one database. The system sends bulk emails to candidates which is a great feature.

Cons

Sometimes the software completely crashes or runs slow which means we are unable to use it to its full use.

Vendor response

Hi Amiee, Thank you for your review. We're glad you find Firefish a fantastic software. If you ever have any problems with crashing please reach out to the customer support team. Thanks, Amy

MH
AvatarImg

Meghan H.

Staffing and Recruiting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Highly Recommend

Reviewed 5 years ago

Firefish is a fantastic easy to use CRM system. The customer service team are extremely helpful and very friendly. I would highly recommend Firefish to other companies.

Pros

It is very effective and extremely easy to use!

Cons

It is based off one platform that several companies use so it is less bespoke to our individual needs.

EG
AvatarImg

Emma G.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A great system to use

Reviewed 2 years ago

good

Pros

the ease of finding people and the way it links to emails

Cons

would be good if you could scroll only your own comments/posts on peoples records

Vendor response

Hi Emma, Thank you very much for your review. We're glad you love using Firefish. Many thanks, Amy

MM
AvatarImg

Marguerite M.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Fandaydozy

Reviewed 7 years ago
Pros

The look and feel. It is very simple in comparison to what I have used in the past particulary when it comes to the recruitment process , there are a few things I would believe would enhance every recruiter but you get what you pay for and I believe I definitely got what I paid for

Cons

The lack of functionalities that would improve the whole recruitment process and that you have to put everything up on the community for something to be passed

BC
AvatarImg

Beth C.

Staffing and Recruiting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Love the fish

Reviewed 5 years ago
Pros

Firefish is easy to work your way around and organises everything efficiently. If there is anything that I may not understand, I know there is lots of things put in place to help me and of course the team at firefish.

Cons

I think it would be brilliant if they had an app which recruiters could use on the go, this would keep up with technology and make things easier. Therefore, due to them not offering this I believe it is a con.

AvatarImg
AvatarImg

Lawrence C.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Engaging recruitment software

Reviewed 7 years ago

Easy to use

Pros

easy to use lets you know how your e-mail campaigns are , if e-mails have been read or not, if they have clicked the link, if they have applied easy to manage

Cons

You can only have 1 client contact per job. It would be handy to be able to have more than one client contact per job.

Vendor response

Hi Lawrence, thanks for leaving us such an excellent review, we love to hear that you're enjoying Firefish. Remember to raise any changes on our Firefish Community, for inclusion on our product road map

DC
AvatarImg

David C.

Staffing and Recruiting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fantastic support from every member of staff and a very efficient and effective tool

Reviewed 7 years ago

Being able to manage the whole recruitment process in one simple solution, having a support team available to help whenever required, having the ability to monitor users, interactions with them and knowing when they are active is a huge benefit.

Pros

I like that it is designed with recruiters in mind, by people who have worked in recruitment. Many systems are designed for the industry without the knowledge and understanding of what is useful, what is relevant and what is going to make a difference in my day to day workalike. Firefish succeeds in all of these areas they are constantly interacting with customers to see where it can be improved rather than deciding upon innovations that might make the system look nice but then lose functionality.

Cons

There are relatively few negatives with the software as a whole. Having the ability to add in new personalised templates that you can pick and choose to use rather than than the pre-defined templates would be beneficial but this is about it.

SM
AvatarImg

Sally M.

Staffing and Recruiting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Great Recruitment Software

Reviewed 3 years ago

Happy with the product

Pros

The capacity for holding information and user friendly dashboard for managing daily tasks

Cons

Some of the features are not so user friendly, particularly if you haven't got hours spare to attend webinars and watch instruction videos.

Vendor response

Hi Sally, Thank you so much for your review. We know watching a webinar does take some time, so all our webinars are available on the Fish Tank to watch back if need. Many thanks, Amy

GL
AvatarImg

Georgia L.

Hospitality, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Much better than our last CRM!

Reviewed 2 years ago

So far so good! We used to use RDB and althought it had an availability calendar and route planner, it was very old fashioned

Pros

Very appealing to look at, easier to access information, good service from the support tram

Cons

There is no availabilty calendar or intergreted route planner from candidate to client

Vendor response

Hi Georgia, Thank you for your review, we're very happy that so far you're loving Firefish. Many thanks, Amy

cj
AvatarImg

courtney j.

Staffing and Recruiting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Personal Review

Reviewed 2 years ago
Pros

Easy to scan and shortlist for candidates

Cons

Unable to make changes or go back on letters. always have to delete work and re do templates from the start

Vendor response

Hi Courtney, Many thanks for leaving a review! Much appreciated. Thanks, Amy

AvatarImg

Verified reviewer

Human Resources, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Firefish Review

Reviewed 2 years ago

It's a reasonable recruitment software and possible to get the job done using it but it could be a lot more than it is

Pros

Layout is relatively clean and the learning curve isn't that steepThe email add-on is very uselful

Cons

You can't run it easily on multiple tabs - a complete necessity for productive working .There is a real lack of features - I will try to do something that isn't possible on a daily basis

Vendor response

Hi there, Thank you for your review. If there is something you're struggling to do, please remember to reach out to our product team who are there to support. Many thanks, Amy

RB
AvatarImg

Rebecca B.

Human Resources, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Brilliant software for perm recrutiment

Reviewed 2 years ago
Pros

user-friendly and easy to navigate. The intergrated job board looks great

Cons

There is nothing on this system targeted for Temporary recruitment. Its very difficult to keep everything updated. Even features like an availability calendar would help (Some candidates can work Mon, Thurs and Fri. The system as a whole is great and i would love it as a perms consultant but i work a temp desk and the system does not help at all.

Vendor response

Hi Rebecca, Thank you for your review. We're happy to know you think Firefish is a brilliant software. Many thanks, Amy

LR
AvatarImg

Lisa R.

Staffing and Recruiting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Support is always available when needed, comprehensive on-boarding training, easy to navigate.

Reviewed 7 years ago

Easier workflow and easier to track progress in sales figures and KPI's. Was quite new to recruitment when we started using it as a company and it made life so much easier!

Pros

Easy of navigation. Easy to create a job and an advert. Keeps all information together. Easy to create lists of candidates to come back to.

Cons

When in a saved list if you open another tab to look at something else, you lose your place in the saved list. Also when typing an email you cannot access the information on a candidate or contact that you sometimes need to include in the email (would be useful to have a minimise button on the email pop-up).

GH
AvatarImg

Ginka H.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

very easy to use

Reviewed 2 years ago
Pros

very easy to use, really enjoy using it.

Cons

cannot think of any cons for firefish software

Vendor response

Hi Ginka, Thank you for your review. We're happy you find the system easy to use and that you're enjoying using it. Many thanks, Amy

KK
AvatarImg

Kitty K.

Staffing and Recruiting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent

Reviewed 2 years ago
Pros

Firefish is easy to use and the support is always excellent.

Cons

I have always found Fire Fish easy to use.

Vendor response

Hi Kitty, Thank you for your review! We're glad you love Firefish and find it easy to use. Many thanks, Amy

AT
AvatarImg

Amber T.

Staffing and Recruiting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Brilliant

Reviewed 2 years ago

Brilliant

Pros

How it allows you to keep track of everything

Cons

Sometimes it can be abit slow and you cant review your applications without clicking on it

Vendor response

Hi Amber, Thank you for your review! Many thanks, Amy

JP
AvatarImg

James P.

Insurance, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent software with reliable customer support

Reviewed 5 years ago
Pros

- User friendly dashboard - To-do list on the dashboard which acts as a daily planner - Accurate KPI and sale tracking features

Cons

- Overall happy with the software and any criticisms we tend to raise with Firefish and normally find a workaround.

BG
AvatarImg

Beth G.

Facilities Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Good Overall

Reviewed 2 years ago
Pros

It is easy to use and can track my roles with ease.

Cons

On the contractor side of things, it's a little less user friendly - ie. changing a start date, amending a contract without deleting the first one and not able to reinstate a candidate who has been terminated.

Vendor response

Hi Beth, Thanks for your review. We'll pass your feedback onto the customer team. Many thanks, Amy

AD
AvatarImg

Alex D.

Human Resources, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Customer centric!

Reviewed 5 years ago
Pros

Love the functionality of giving the candidate's control to create their own account and their fire tank where you can suggest improvements or better ways to do things. Always improving and thinking about how they can be better. Customer service is fast at getting back to your queries.

Cons

Not experienced anything so far. (Been with Firefish for over a year)

KH
AvatarImg

Keeleigh H.

Staffing and Recruiting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent CRM

Reviewed 5 years ago

I love Firefish - it's functions are to hand and easy to use. The layout and design is neat and runs well.

Pros

FF is easy to use which makes the job easier. It runs smoothly and flows easy.

Cons

The reporting/analysing takes some practise.

KM
AvatarImg

Kate M.

Staffing and Recruiting, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

FireFish Review

Reviewed 2 years ago

overall, a great software with everything we need

Pros

I love that the Adverts are automatically linked to job boards.Keeps all employees up to dateGreat for tracking KPI's Candidates and Contacts

Cons

Not always easy to track leads and be reminded to make long scheduled calls

Vendor response

Hi Kate, Thank you for your review! Many thanks, Amy

ZP
AvatarImg

Zoe P.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I Love FireFish it's easy to use and flows very well !

Reviewed 7 years ago
Pros

I think it is a very straight forward easy to navigate the system and does what it says on the tin .. perfect recruitment tool I could not do my job with out it ...

Cons

No cons were added to this review

Vendor response

Thank you so much Zoe, we're glad you're enjoying the system!