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Recommended
Angela P.
Information Technology and Services, 201-500 employees
Used daily for 1-2 years
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Increased data capture - talent pooling. Which is driving down advertising costs.
EAsy to use Intuitive Building talent pool for future Customer support
No cons - could look a little more sophisticated at front end, but for the price - is a first class product with great functionality.
Adam C.
Staffing and Recruiting, 1-10 employees
Used daily for less than 6 months
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The features that I use the most are the search functions, the talent pools and add new person. As an admin I also do a lot of work organising the database, so the new features such as merging are very useful. The system is easy to use, I felt comfortable with most of the system after a couple of days using it. I like how customisable some things are and it would be great if more could be customised.
I sometimes have issues with the system slowing down. It would be good if there was a way to bulk update candidates.
Hi Adam, Thank you for your lovely review. We're releasing new product updates every week but remember if there is something you want to see then add it to the user community to allow other users to vote on your idea as well. Many thanks, Amy
Aliyah K.
Marketing and Advertising, 1-10 employees
Used daily for 6-12 months
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Navigating through the CRM is very easy
Some features aren't explained in enough detail which leads people to just disregard them and not get the whole experience.
Hi Aliyah, Thank you for your review. If you are needing more help with features and can't find the answers on the Fish Tank then please reach out to our customer team who will be more than happy to spend some time with you. Many thanks, Amy
Hara D.
Staffing and Recruiting, 11-50 employees
Used daily for 6-12 months
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I love using firefish and could not do my job properly without it.
What I love about Firefish is the ease of use and the "fish tank". This enables you to learn the software in your own time through watching online seminars. The ease of use is great and the support team are always on hand!
As with all softwares, there are glitches from time to time but with help from the fantastic support team they are quickly fixed!
William P.
Staffing and Recruiting, 1-10 employees
Used daily for 6-12 months
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Very positive experience. We are so happy to have invested in Firefish and in a short period of time it has had an incredibly positive impact on our business.
So simple and easy to use Creates incredible amount of engagement Portal for candidates and client to login and set preferences (eg Job Alerts) So easy to share jobs across social media platforms
Nothing - it is all brilliant! Constantly new features being created too
Joe S.
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
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Easy to move candidates through interview processes
It would be nice to be able to stack up tabs easier rather than just having the history
Hi Joe, Thanks for taking the time to submit a review. We appreciate it! Many thanks, Amy
Adam S.
Information Technology and Services, 11-50 employees
Used daily for 6-12 months
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Firefish is easy to use and I like the way its CRM is lay out
Boolean search tool could be better, and location settings do not filter out candidates very well
Hi Adam, Thank you for your review and we're happy that you think Firefish is a good, easy to use CRM. I will pass your feedback on boolean searching and location settings back to customer team. Many thanks, Amy
Verified reviewer
Legal Services, 11-50 employees
Used daily for less than 6 months
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Positive so far
Easy to navigate once taught helpdesk are quick still only 4 weeks
Can hang sometimes and can be slow so far and appears to be candidte than overall ATS
Hi there, Thank you for your review. Many thanks, Amy
Charlotte B.
Staffing and Recruiting, 11-50 employees
Used daily for 1-2 years
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It was a slow start , but overall happy with the experience.
The thing I benefit from the most are the extensive reports I can download
It took a while to get used to the platform - but the guides/videos did and do still help
Jacqueline S.
Used daily for 6-12 months
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it is quite easy to pick up how to use the system. I find it didn't take me long to learn the system and I can work it quite well.
As a temp consultant, i don't feel it's the best software for this sort of recruitment. I've used IQX in the past and it was very good for it.
We're always improving our product, and to that end we've added a lot of extra temp functionality that we hope you find useful!
Catriona F.
Staffing and Recruiting, 11-50 employees
Used daily for 6-12 months
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Easy to navigate and upload CVs and updates
Runs slightly slow at times and I don't get notifications for follow ups
Hi Catriona, Thank you for your review, we really appreciate it. If you're worried about not getting notifications please reach out to our customer team who will be happy to take a look at this for you. Thanks, Amy
Allison B.
Veterinary, 501-1,000 employees
Used daily for 6-12 months
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Being able to see my jobs
That you can navigate your adverts and jobs easily. Knowing where each job is at by using the live jobs section is great.
i do not like that you cannot change your talent pools and who is on them. You have to keep everyone on them and it is frustrating when you want to take one off.
Thanks for the review Allison, we're glad you're enjoying the system
Peter H.
Logistics and Supply Chain, 11-50 employees
Used daily for 6-12 months
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Organised, easy to use and saves me time
The software is presented simple which makes it easy to navigate and use
Nothing - everything I need I have , best system I have used for recruitment
Hi Peter, Thank you very much for this review. We're glad you enjoy the system and find it easy to navigate! Thanks, Amy
Gary F.
Staffing and Recruiting, 1-10 employees
Used daily for 6-12 months
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It is extremely seamless to upload jobs Very user friendly right from the beginning The Talent Pool function is great Sales Figures section is the winner as it simply calculates your figures after each placement
None so far to date! The changeover was extremely beneficial with the little details making a big impact
Sarah S.
Staffing and Recruiting, 1-10 employees
Used daily for 6-12 months
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Brilliant, the guys are super helpful and friendly.
love this software, is so intuitive and nothing seems 'overly engineered' yet the functionality is really advanced. Makes recruitment paint by numbers - everything you need to do is right there in front of you every day.
No Cons - maybe in future voice recognition like Alexa. ;)
Lesley A.
Staffing and Recruiting, 11-50 employees
Used daily for 6-12 months
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I am able to monitor how effectively Firefish is being used by consultants and ensure correct and relevant information is being inputted.
I like the report features, standard reports are great but report builder lets me generate reports specific to my companies needs.
It took me a while to figure out report builder but once it clicked it was easy.
Madryn B.
Research, 1-10 employees
Used daily for 6-12 months
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Really useful tool for recruiting
Searching for candidates is really easy and the recently looked at box on the left is great.
If I misspell a word or name it doesn't guess what I mean.
Hi Madryn, Many thanks for your review. We appreciate you taking the time to do this. Thanks, Amy
Wensdy M.
Business Supplies and Equipment, 11-50 employees
Used daily for 6-12 months
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I have a good experience with fire fish no issues
Making recruitment and candidate management easy on a day to day basis
N/A I have no issues with the system I use all facilities
Hi Wensdy, Thank you for your review! Glad you've had a great experience with Firefish. Many thanks, Amy
Sam R.
Staffing and Recruiting, 1-10 employees
Used daily for 6-12 months
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Fantastic and i would highly recommend. Very easy to use and very efficient.
So easy to use. On hand support for any advice or issues Lots of reporting options good KPI Tracker East to monitor teams performance
Nothing that negative to report. Sometimes advice is needed on the bespoke report building sections of the software
Louise M.
Staffing and Recruiting, 1-10 employees
Used daily for less than 6 months
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Very positive. Hints and tips are provided but are not invading or annoying. If there is ever an issue you are updated and it is resolved within the timeline given - although this is not common at all. I have no negative feedback at this time.
It has been designed by people in the recruitment industry, it is intuitive and there are multiple ways to reach the same goal. It understands people are not all wired the same way and you can play about with it so that it is efficient for your needs. I hardly required any training to understand how to use it because it was designed to make sense instinctively.
I have not discovered anything yet which I am not happy with.
Denise B.
Used daily for 6-12 months
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Firefish is an intuitive system with a good user interface. Very responsive team. Reporting functionality. Being able to input to future features, we recently enjoyed being part of the latest beta.
Not being able to bulk upload candidates. Not being able to bulk delete people from potential lists.
Chris D.
Human Resources,
Used daily for 1-2 years
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Ease of use, social integration, great candidate experience, Firefish team are great to deal with, workflows are simple, great website integration.
No cons were added to this review
Verified reviewer
Human Resources,
Used daily for 1-2 years
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Makes my job so much easier
Easy to use and easy to train. Any problems using it are easily sorted out with the great team there
No cons were added to this review
Thank you for your excellent feedback
Katie R.
Staffing and Recruiting, 1-10 employees
Used daily for 6-12 months
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Brilliant
Easy to use, i know where everything is that i need to use.
sometimes it glitches and goes slow which can be annoying
Hi Katie, Thank you soo much for your review. We're very happy to know that you find the system excellent and easy to use. Thanks, Amy
Ross M.
Construction, self-employed
Used daily for 6-12 months
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Manages your job page on website very well directly from posting jobs in the system, Very well organised on the dashboard too
No hourly/daily pay differentiation. I would also have been good if the outlook add in for Firefish would work better with apple products as you need a windows system at the moment.