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Firefish Logo

The Recruitment CRM that accelerates data-driven growth.

Firefish Reviews - Page 9

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290 reviews

Recommended

AP
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Angela P.

Information Technology and Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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World class product - without the Fuss!

Reviewed 5 years ago

Increased data capture - talent pooling. Which is driving down advertising costs.

Pros

EAsy to use Intuitive Building talent pool for future Customer support

Cons

No cons - could look a little more sophisticated at front end, but for the price - is a first class product with great functionality.

AC
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Adam C.

Staffing and Recruiting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Adam's Firefish review

Reviewed 3 years ago
Pros

The features that I use the most are the search functions, the talent pools and add new person. As an admin I also do a lot of work organising the database, so the new features such as merging are very useful. The system is easy to use, I felt comfortable with most of the system after a couple of days using it. I like how customisable some things are and it would be great if more could be customised.

Cons

I sometimes have issues with the system slowing down. It would be good if there was a way to bulk update candidates.

Vendor response

Hi Adam, Thank you for your lovely review. We're releasing new product updates every week but remember if there is something you want to see then add it to the user community to allow other users to vote on your idea as well. Many thanks, Amy

AK
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Aliyah K.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Firefish CRM

Reviewed 2 years ago
Pros

Navigating through the CRM is very easy

Cons

Some features aren't explained in enough detail which leads people to just disregard them and not get the whole experience.

Vendor response

Hi Aliyah, Thank you for your review. If you are needing more help with features and can't find the answers on the Fish Tank then please reach out to our customer team who will be more than happy to spend some time with you. Many thanks, Amy

HD
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Hara D.

Staffing and Recruiting, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Couldn't do my job without it!

Reviewed 5 years ago

I love using firefish and could not do my job properly without it.

Pros

What I love about Firefish is the ease of use and the "fish tank". This enables you to learn the software in your own time through watching online seminars. The ease of use is great and the support team are always on hand!

Cons

As with all softwares, there are glitches from time to time but with help from the fantastic support team they are quickly fixed!

WP
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William P.

Staffing and Recruiting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Firefish Software is the Best Recruitment Software

Reviewed 5 years ago

Very positive experience. We are so happy to have invested in Firefish and in a short period of time it has had an incredibly positive impact on our business.

Pros

So simple and easy to use Creates incredible amount of engagement Portal for candidates and client to login and set preferences (eg Job Alerts) So easy to share jobs across social media platforms

Cons

Nothing - it is all brilliant! Constantly new features being created too

JS
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Joe S.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Joe's Review

Reviewed 2 years ago
Pros

Easy to move candidates through interview processes

Cons

It would be nice to be able to stack up tabs easier rather than just having the history

Vendor response

Hi Joe, Thanks for taking the time to submit a review. We appreciate it! Many thanks, Amy

AS
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Adam S.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good CRM tool

Reviewed 2 years ago
Pros

Firefish is easy to use and I like the way its CRM is lay out

Cons

Boolean search tool could be better, and location settings do not filter out candidates very well

Vendor response

Hi Adam, Thank you for your review and we're happy that you think Firefish is a good, easy to use CRM. I will pass your feedback on boolean searching and location settings back to customer team. Many thanks, Amy

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Verified reviewer

Legal Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Review

Reviewed 2 years ago

Positive so far

Pros

Easy to navigate once taught helpdesk are quick still only 4 weeks

Cons

Can hang sometimes and can be slow so far and appears to be candidte than overall ATS

Vendor response

Hi there, Thank you for your review. Many thanks, Amy

CB
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Charlotte B.

Staffing and Recruiting, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Firefish Review

Reviewed 5 years ago

It was a slow start , but overall happy with the experience.

Pros

The thing I benefit from the most are the extensive reports I can download

Cons

It took a while to get used to the platform - but the guides/videos did and do still help

JS
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Jacqueline S.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Ok for permanent, not the best for the temporary

Reviewed 7 years ago
Pros

it is quite easy to pick up how to use the system. I find it didn't take me long to learn the system and I can work it quite well.

Cons

As a temp consultant, i don't feel it's the best software for this sort of recruitment. I've used IQX in the past and it was very good for it.

Vendor response

We're always improving our product, and to that end we've added a lot of extra temp functionality that we hope you find useful!

CF
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Catriona F.

Staffing and Recruiting, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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FireFish Review

Reviewed 2 years ago
Pros

Easy to navigate and upload CVs and updates

Cons

Runs slightly slow at times and I don't get notifications for follow ups

Vendor response

Hi Catriona, Thank you for your review, we really appreciate it. If you're worried about not getting notifications please reach out to our customer team who will be happy to take a look at this for you. Thanks, Amy

AB
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Allison B.

Veterinary, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Use it for recruitment purposes and it is very functional for that.

Reviewed 7 years ago

Being able to see my jobs

Pros

That you can navigate your adverts and jobs easily. Knowing where each job is at by using the live jobs section is great.

Cons

i do not like that you cannot change your talent pools and who is on them. You have to keep everyone on them and it is frustrating when you want to take one off.

Vendor response

Thanks for the review Allison, we're glad you're enjoying the system

PH
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Peter H.

Logistics and Supply Chain, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple and Efficient

Reviewed 2 years ago

Organised, easy to use and saves me time

Pros

The software is presented simple which makes it easy to navigate and use

Cons

Nothing - everything I need I have , best system I have used for recruitment

Vendor response

Hi Peter, Thank you very much for this review. We're glad you enjoy the system and find it easy to navigate! Thanks, Amy

GF
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Gary F.

Staffing and Recruiting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple, effective & user friendly

Reviewed 5 years ago
Pros

It is extremely seamless to upload jobs Very user friendly right from the beginning The Talent Pool function is great Sales Figures section is the winner as it simply calculates your figures after each placement

Cons

None so far to date! The changeover was extremely beneficial with the little details making a big impact

SS
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Sarah S.

Staffing and Recruiting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gamechanger

Reviewed 5 years ago

Brilliant, the guys are super helpful and friendly.

Pros

love this software, is so intuitive and nothing seems 'overly engineered' yet the functionality is really advanced. Makes recruitment paint by numbers - everything you need to do is right there in front of you every day.

Cons

No Cons - maybe in future voice recognition like Alexa. ;)

LA
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Lesley A.

Staffing and Recruiting, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CRM made easy

Reviewed 5 years ago

I am able to monitor how effectively Firefish is being used by consultants and ensure correct and relevant information is being inputted.

Pros

I like the report features, standard reports are great but report builder lets me generate reports specific to my companies needs.

Cons

It took me a while to figure out report builder but once it clicked it was easy.

MB
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Madryn B.

Research, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Firefish

Reviewed 2 years ago

Really useful tool for recruiting

Pros

Searching for candidates is really easy and the recently looked at box on the left is great.

Cons

If I misspell a word or name it doesn't guess what I mean.

Vendor response

Hi Madryn, Many thanks for your review. We appreciate you taking the time to do this. Thanks, Amy

WM
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Wensdy M.

Business Supplies and Equipment, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Feedback

Reviewed 2 years ago

I have a good experience with fire fish no issues

Pros

Making recruitment and candidate management easy on a day to day basis

Cons

N/A I have no issues with the system I use all facilities

Vendor response

Hi Wensdy, Thank you for your review! Glad you've had a great experience with Firefish. Many thanks, Amy

SR
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Sam R.

Staffing and Recruiting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great & Easy Software

Reviewed 5 years ago

Fantastic and i would highly recommend. Very easy to use and very efficient.

Pros

So easy to use. On hand support for any advice or issues Lots of reporting options good KPI Tracker East to monitor teams performance

Cons

Nothing that negative to report. Sometimes advice is needed on the bespoke report building sections of the software

LM
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Louise M.

Staffing and Recruiting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Extremely user friendly

Reviewed 3 years ago

Very positive. Hints and tips are provided but are not invading or annoying. If there is ever an issue you are updated and it is resolved within the timeline given - although this is not common at all. I have no negative feedback at this time.

Pros

It has been designed by people in the recruitment industry, it is intuitive and there are multiple ways to reach the same goal. It understands people are not all wired the same way and you can play about with it so that it is efficient for your needs. I hardly required any training to understand how to use it because it was designed to make sense instinctively.

Cons

I have not discovered anything yet which I am not happy with.

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Denise B.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy set up and easy to use

Reviewed 7 years ago
Pros

Firefish is an intuitive system with a good user interface. Very responsive team. Reporting functionality. Being able to input to future features, we recently enjoyed being part of the latest beta.

Cons

Not being able to bulk upload candidates. Not being able to bulk delete people from potential lists.

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Chris D.

Human Resources,

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best system I've used in 15 years of recruitment.

Reviewed 7 years ago
Pros

Ease of use, social integration, great candidate experience, Firefish team are great to deal with, workflows are simple, great website integration.

Cons

No cons were added to this review

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Verified reviewer

Human Resources,

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Customer Service

Reviewed 7 years ago

Makes my job so much easier

Pros

Easy to use and easy to train. Any problems using it are easily sorted out with the great team there

Cons

No cons were added to this review

Vendor response

Thank you for your excellent feedback

KR
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Katie R.

Staffing and Recruiting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent

Reviewed 2 years ago

Brilliant

Pros

Easy to use, i know where everything is that i need to use.

Cons

sometimes it glitches and goes slow which can be annoying

Vendor response

Hi Katie, Thank you soo much for your review. We're very happy to know that you find the system excellent and easy to use. Thanks, Amy

RM
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Ross M.

Construction, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great for a small business like me.

Reviewed 7 years ago
Pros

Manages your job page on website very well directly from posting jobs in the system, Very well organised on the dashboard too

Cons

No hourly/daily pay differentiation. I would also have been good if the outlook add in for Firefish would work better with apple products as you need a windows system at the moment.