Firmwater LMS Reviews

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57 reviews

recommended

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  • Value for money
  • Ease of use
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Great company to work with

Reviewed 4 years ago

First time LMS user and it has been easy to pick up. Customer support has been quick to respond and very helpful. Each update had made using their LMS easier.

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Overall Rating
  • Ease of use
  • Customer support

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Firmwater is a solid LMS

Reviewed 6 years ago

Firmwater is a great LMS. It has a straightforward interface, and a beginning user could be up and running in short order. I have reviewed every LMS on this list, and though Firmwater lacked some features that very few LMS's actually have (I work in a very regulated environment and have incredibly specific requirements) I found it to be functional and powerful for the pricepoint.

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  • Ease of use
  • Customer support

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Firmwater won us over!

Reviewed 7 years ago

After a year of using the system we're confident the right choice was made. Their team supported us in every step of the migration from our previous LMS and added significant value to that effort, rather than just 'playing vendor'. The implementation team far exceeded our expectations and support has not missed a beat since we went live. We are a very satisfied customer!

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A great software with awesome support included. Customer service as it should be.

Reviewed 4 years ago

We are offering education for pre-hospital healthcare professionals and choose Firmwater as our partner. Instead of developing our own software, we decided to cooperate with them. It was one of the best & most important choices so far. Despite the good and reliable software, Firmwater does offer an outstanding customer service. We had many requests and demands and yet, all of them have been fulfilled to our statisfaction. We are happy to know that they support our business.

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Overall Rating
  • Ease of use
  • Customer support

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Great product at a good price

Reviewed 5 years ago

We have been very happy with not only the platform, but the amazing (and patient) customer service we have received. As someone who does not speak tech, this is a very user friendly environment for your online training.

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Overall Rating
  • Value for money
  • Ease of use
  • Customer support

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Easy to use with great support team

Reviewed 5 years ago

Our company is new to purchasing an LMS system and we required extra information and attention in our selection process. Firmwater was very helpful and went the extra mile to answer questions and integrate our platform into the LMS. We had a couple of things that didn’t show up as we initially expected but they quickly addressed them and resolved things to our expectations. They were very dependable, did what they said they would do and stayed on deadline.

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Overall Rating
  • Ease of use
  • Customer support

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Fantastic team and service

Reviewed 6 years ago

We have been using Firmwater LMS for just under a year. The Firmwater team is excellent to work with and really tries to come up with creative solutions to business problems. The Firmwater LMS is reliable and scalable. Its learner interface is simple to use on all modern browsers, and now many features work on mobile/tablet. The reporting and admin features are a bit old school, and I look forward to a refresh of these features over the next year. I would definitely recommend Firmwater.

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