Freshteam Features

Freshteam

The smart HR software for growing businesses

4.14/5 (28 reviews)

Freshteam Feature Summary

  • Job posting
  • Candidate profiles
  • Tags & keywords
  • Canned responses
  • Automatic notifications
  • Automatic reminders
  • Calendar sync with Google
  • Collaborative review
  • Customizable branding
  • Customizable reporting
  • Customizable templates
  • Email integration
  • Email tracking
  • Employee database
  • Interview scheduling
  • Jobs board
  • Multi-location
  • Permission management
  • Real time notifications
  • Referral tracking
  • Resume parsing
  • Social media integration
  • SSL security
  • Tracking features
  • Visual analytics
  • Feedback collection
  • Custom fields
  • Email templates
  • Role-based permissions
  • Scheduled emails
  • Applicant tracking
  • Job application management
  • Scorecarding
  • Archiving & retention
  • Reporting & statistics
  • Availability indicator
  • Referral source tracking
  • Access control
  • Tagging
  • Collaboration tools

Competitor Feature Comparison

Access Control
Applicant Tracking
Approval Process Control
Archiving & Retention
Automatic Notifications
Availability Indicator
Calendar Sync with Google
Charting
Collaboration Tools
Collaborative Review
Commenting
Custom Fields
Customizable Branding
Customizable Reporting
Customizable Templates
Email Integration
Email Templates
Email Tracking
Employee Database
Employee Management
Feedback Collection
HR Management
Interview Scheduling
Job Application Management
Jobs Board Integration
Multi-Location
Permission Management
Policy Management
Real Time Data
Real Time Notifications
Real Time Updates
Referral Source Tracking
Referral Tracking
Reminders
Reporting & Statistics
Resume Parsing
Role-Based Permissions
SSL Security
Sick Leave Tracking
Social Media Integration
Status Tracking
Tagging
Time Off Requests
Visual Analytics
Visit WebsiteCompare App
Access Control
Applicant Tracking
Approval Process Control
Archiving & Retention
Automatic Notifications
Availability Indicator
Calendar Sync with Google
Charting
Collaboration Tools
Collaborative Review
Commenting
Custom Fields
Customizable Branding
Customizable Reporting
Customizable Templates
Email Integration
Email Templates
Email Tracking
Employee Database
Employee Management
Feedback Collection
HR Management
Interview Scheduling
Job Application Management
Jobs Board Integration
Multi-Location
Permission Management
Policy Management
Real Time Data
Real Time Notifications
Real Time Updates
Referral Source Tracking
Referral Tracking
Reminders
Reporting & Statistics
Resume Parsing
Role-Based Permissions
SSL Security
Sick Leave Tracking
Social Media Integration
Status Tracking
Tagging
Time Off Requests
Visual Analytics
Visit WebsiteCompare App
Access Control
Applicant Tracking
Approval Process Control
Archiving & Retention
Automatic Notifications
Availability Indicator
Calendar Sync with Google
Charting
Collaboration Tools
Collaborative Review
Commenting
Custom Fields
Customizable Branding
Customizable Reporting
Customizable Templates
Email Integration
Email Templates
Email Tracking
Employee Database
Employee Management
Feedback Collection
HR Management
Interview Scheduling
Job Application Management
Jobs Board Integration
Multi-Location
Permission Management
Policy Management
Real Time Data
Real Time Notifications
Real Time Updates
Referral Source Tracking
Referral Tracking
Reminders
Reporting & Statistics
Resume Parsing
Role-Based Permissions
SSL Security
Sick Leave Tracking
Social Media Integration
Status Tracking
Tagging
Time Off Requests
Visual Analytics
Visit WebsiteCompare App

Mobile apps

Android App


102 reviews

Freshteam Feature Reviews

25 reviewers had the following to say about Freshteam's features:

Alejandro Hernandez

Do you want to have way more control about the hiring process in your company? this is what you need

2018-02-27

Great tool for all your company hiring needs.

Pros

Everything you need to recruit new blood for your company, how to select, keep track of candidates data, docs and resume. you can schedule interviews, go back to the candidates pool for another candidate, send and track offers. all employees files. great tool

Cons

The only missing on this is a assessment tool to make tests. and the price is goof for medium large companies but high for very small business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Great tool for making the hiring process sweet

2018-04-26

Pros

- Free plan helps to manage 5 listings per months and can have 50 employees, which is great for the startup to go with - Resonable pricing model - Very nice design for the Ui and the functionality

Cons

- Integration of email with the freshteam is bit confusing and can be improved - They dont accept paypal for paying

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisa D'Souza

A lot of good features

2020-10-13

The customer service is good.

Pros

We really like the parsing of resumes, the pushing of the job to multiple job boards and the ease of coordinating live job postings right on our site. The features within each candidate profile is robust and quite adaptable in terms of recording comments, uploading other types of documents, customizing statuses. It makes managing through multiple candidates easily.

Cons

Also importing resumes from a prior tracking system did not work well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan Madsen

Freshteam is an easy-to-use and robust Org Chart and Directory builder, with features to spare

2019-08-22

Freshteam has given a new lease on life, so to speak, to our HR team and dramatically improved our tracking and maintaining information about our teams.

Pros

It's incredibly easy to set up and get an Org Chart started, and build an employee directory with as much or as little information as you need for your company's needs.

Cons

It also doesn't have much in the way of customizing the little overview cards for employees, so you can end up with irrelevant information showing there, or miss out on relevant info that you end up having to click into the full view to see (such as Phone number)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Great resource!

2018-05-04

Pros

Freshteam has allowed our company's applicant tracking to be more efficient and organized.

Cons

Our entire department has begun using it and any time we have a concern, customer service is there to help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ayleen Adler

Easy onboarding, fast installation, very user friendly dashboards

2020-10-07

Overall we are satisfied with Freshteam. It has everything that we need and then some.

Pros

Freshteam covers pretty much everything our team needs to in terms of team management and on the recruiting end, we have been very pleasantly surprised by the ease of use and features.

Cons

Customer service can take a while to respond.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Telecommunications company, 51-200 employees)

brought our company's HR team out of the stone age

2018-05-30

Within minutes of demonstration of the proof of Concept I setup (also took minutes), we transitioned from our old pencil and paper HR tracking system to using Freshteam.

Pros

Our company used to do all hiring and HR work with pen and paper. This product has allowed us to intuitively automate most of that work away allowing for efficiencies for our small team that we never dreamed of. We are also very pleased with how integrated the solution is with our other Freshworks solutions. We are looking forward to growing our company with this tool

Cons

For example, we think it would be nice to be able to have new employees transition directly into our systems with a specific role when hired.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard Eib

14+ Years of Staffing & Recruiting & THIS is THE Easiest ATS I've Ever Used!

2018-03-29

Reduction in time to hire, reduction in cost per hire and improvement in quality of hire.

Pros

Freshteam is feature rich, but very nimble and intuitive.

Cons

This is still an evolving product and my biggest gripe was integration with third party job sites not being available, but I noticed this week that they are on this and have rolled out integrations with the leading sites.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amogh Joshi

Worst Customer Service

2020-06-13

I bought $50 per month option and was never able to post a job because never got my issues with customer support resolved.

Pros

Ease of UI. I understood how the software works quickly.

Cons

They take 4 days to reply and live chat feature does not work either.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Human Resources company, myself only employees)

Good enough for small businesses

2019-12-10

Pros

The system is very straight forward to use and is best suited for small businesses with not a lot of recruiting needs.

Cons

The customer service was quite poor and was a major driver to me leaving for another recruiting system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam Metz

Sharp customer service from the Freshteam guys

2018-03-13

Pros

Customer service was very prompt, and the upsells were fairly gentle.

Cons

Some of the UI/UX was not super-intuitive, and it's a little challenging to make custom stages for pipeline.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Aimée Lafarge

The tool I was looking for

2020-10-06

Pros

Plus, as a recruiter, you can link the jobboards to it, so that people are able to apply directly and you can check their applicant. I am also able to creat my own workflow, which gives me a lot of flexibility in my way of following my candidates

Cons

One of the feature I miss is having a special part to create a talent pool

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

I love the way it looks - reminds me of Asana - so easy interface to get to know

2018-03-24

Pros

I love that I can showcase the employer brand through a custom career site; use application forms to collect all the info we need to make the right decision about applicants.

Cons

Absolutely nothing at all that I could find during my time using this software.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 11-50 employees)

Value for Money ATS for SMEs

2019-10-14

It has been a good experience and has greatly helped us streamline our recruitment processes.

Pros

It is great value for money compared to other ATS tools out there. 2. Easy to use

Cons

Its a rather new tool and hence, not very feature-rich. So, fit would depend on your requirements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anjali Singh

Best ATS out there

2020-10-06

Pros

Great interface Easy implementation Very adaptable Good features

Cons

Customizations Module selections Data updation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
ayush dwivedi

Not completely meet to our expectation

2018-10-08

Not satisfied with the Freshteam application as my requirement not fulfilled

Pros

The product is not completely meet our expectation, but it still has some basic functions which we can try like: Posting job, managing candidates, Stream pipeline structure, Uploading candidate using different methods like cv and .doc files, Publishing to the third party application.

Cons

The big cons from my organization side are restructuring pipeline. 1. In our organization, we follow several steps to select candidates which we won't put in the predefined pipeline. 2. Another thing is bulk scheduling of the interview which is not supported by the platform. 3. We are not able to fully customize form fields. and 4. The last one is, sometimes we need to follow the different step(pipeline ) to the special job which is again not possible in the freshteam.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Karen Small

FreshTeams - great ATS, great cost

2020-09-28

Great customer service overall.

Pros

Ex: you can schedule interviews from the ATS, you can bulk email, you can email directly from the ATS. Easy to view candidates - you can see a list or by stage.

Cons

I wish there was a way to schedule emails to send out to candidates ahead of time (ex: if I see a candidate at night I wish there was a way to schedule the phone interview request to go out in the morning).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dave Hemphill

Great solution for organizations looking for an Applicant Tracking Software

2020-10-06

Pros

Ability to easily post to all recruitment platforms

Cons

No cons observed with using the software

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Allen Sligar

ANother great offering by Freshworks

2019-05-17

Very positive, I have recommended it to clients on multiple occasions.

Pros

I have extensive experiance in the ATS space, for an out of the box ATS solution that is easy to deploy you can't go wrong with Freshteam.

Cons

Some UI areas could use some work, and Freshworks needs to maybe assign more resources to the knowledgebase support side of things.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Prajaktaa Jadhav

Freshteam

2019-08-26

Pros

Did not use it much in my past organization but one of the features i loved was 360 Degree Feedback I would recommend it for mu current company as well as it is easy to use

Cons

User Interface can be better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Civic & Social Organization company, 11-50 employees)

Great Job Posting Functionality But Too Complicated

2019-12-14

Pros

It is very easy to post to many job boards through one interface.

Cons

Setting up the automation isn’t intuitive. There’s also no friendly way to test the job to make sure it is working

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Aunjane Johnson

Good App but difficult to navigate

2019-12-13

It was great and I would have been more appreciative of it after the experience I have now.

Pros

I mostly liked the layout and interview scheduling feature that would remind me via email so I didn't forget upcoming appointments.

Cons

There was no way to abbreviate a company name for our knowledge and being new to the company at the time was difficult as we could only assume based on the location but as we are added more companies it becomes more of a range it should definitely be utilized for more experienced but not those who are training to get in this industry.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Parasar Dholakia

Poor / Pathetic / Worst

2020-06-02

Pros

I haven't found any Pros till now even after paying this much amount

Cons

(1) No Customer Support (2) Testers can't find their bugs (3) Developing team can't solve their bugs (4) Every time they want you to prove your problem and share your recorded screen with them (5) Emails of the candidate are not getting sync with there profile in freshteam, every time we need to check our mail for mail trail. (6) you cannot upload a resume or offer letter in word format every time you need to convert I into pdf then only you can upload.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Songyi Kim

It's ok

2019-04-02

Pros

Easy to use Scheduling interview is very easy.

Cons

It crashes often. I'm not sure it is my computer but my apps stop after 4 or 5candidates I reviews.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Lindsey Goetsch

Freshteam is great!

2020-10-12

Pros

Super easy user friendly software!

Cons

It is a little pricey for our start-up company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more