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Greenhouse

Greenhouse offers great hiring solutions at any scale.

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Greenhouse Reviews - Page 4

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667 reviews

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JL
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Julia L.

Computer Software,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Gets better with every new release

Reviewed 9 years ago
Pros

- Ease of use & great support documentation you can point individual users to so the recruiting team is not inundated with one-off questions from users. - Access to customer support through the chat feature - Ability to make feature requests - The product is constantly evolving and growing with our needs as a fast growing organization - Many levels of specificity when setting up alerts you want to receive - our previous ATS alert emails were either all or nothing but with Greenhouse you can select exactly what you want such as alerts when candidates move to different stages, or alerts for specific interview rounds which is very helpful.

Cons

- Restrictions on customizations: For instance, I'd like to create an additional "sourcing strategy" but am not able to so many candidate sources end up under the "other" bucket which leads to poor reporting on source of hire and ROI tracking for some recruiting initiatives. - Workflows can get real messy real fast if you have a larger recruiting team - Reporting is just alright - not as robust as I'd expect which means managers end up doing quite a bit of manual work to build a story to tell to execs. Be ready to export reports to excel and expect to spend time manipulating data.

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Claire P.

Internet, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Better every year

Reviewed 5 years ago

I have been suing Greenhouse since 2014 and have loved the new features and usability over the years. It's easy to train new hires and it houses all the information necessary when making a hiring decision.

Pros

The organization of Greenhouse is very clear and self-explanatory. I don't have to train interviewers on what to do because the system and notifications are so thorough. I like the integrations a lot.

Cons

The reporting has always been a bit iffy in terms of accuracy. It is not Greenhouse's decision or fault, but my job posts that push to Indeed and Glassdoor never update. I have to create a new posting and repost in order to have the job refreshed on job boards. Creating a new job distorts reporting.