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Greenhouse

Greenhouse offers great hiring solutions at any scale.

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Greenhouse Reviews - Page 2

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667 reviews

Recommended

AR
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Verified reviewer

Health, Wellness and Fitness, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A good ATS but could use some additional features to uplevel to the current AI market

Reviewed a year ago

Overall greenhouse is a GOOD system, but not GREAT. I've worked with them in the past, as well as other systems such as lever, and feel they could do a fair bit to be the best in class ATS (which they were on track to be several years ago). I'm still using them, and am hopeful that their product roadmap will get them there!

Pros

I really love the search tool, you're able to search key words in resumes to narrow down on ideal candidates. I do wish there was a slightly better function for this (maybe in the future you could type in key words during applicant review and have those applications pop up?).It's also great that you can put notes tagging other folks so they're able to see key bits of information or profiles of interest.

Cons

One feature that I've found both extremely valuable AND lacking is the self scheduling tool. If you would like to set up ONE interview - the tool works fantastic. But if you would like to - for example - set up a panel of 2 interviews, or an interview that has two interviewers, the tool does not function. It also can't reschedule if someone would like to choose a different time slot. Though the tool is good in theory, it certainly does not meet expectations. Additionally, we've struggled with the user functionality for our manager. It takes a lot of training to get them in the system, and don't even get me started on trying to get their google calendar synced with the system...

AR
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Verified reviewer

Computer Software, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Be prepared to be frustrated

Reviewed 2 years ago

This has been probably my least liked system I've worked with in a long time. I unfortunately cannot recommend it to anyone.

Pros

Being able to schedule emails is probably the only useful thing I've gained from using this system.

Cons

It was extremely difficult for implementation. The support during and after implementation has not been good. It's not set up in a manner where multiple people can be working on the same requisition. It also does not do well with large amount of candidates. Many of the views you have in the system are limited to seeing 10-30 individuals in a list. So if you have more candidates than that, you're adding in many clicks to navigate all your candidates.

Vendor response

Hi there, Thanks for taking the time to review Greenhouse. I'm sorry to hear your experience thus far has not met your expectations. I want to share that we do offer on-demand learning resources and live training where you can connect with peers and access helpful support. https://support.greenhouse.io/hc/en-us/sections/9405519602587-Customer-education- We respect your anonymity, but welcome you to reach out directly so that we can resolve your support issues at ghcustomers@greenhouse.io. In regards to your product feedback, we design Greenhouse to be collaborative (ex: multiple reviewers at various job stages, candidate score cards, etc). In regards to the views in the system, we do this to be ADA compliant as part of our recent reskin. Best, the Greenhouse team