Greenhouse Reviews - Page 4

What I like most about Greenhouse is the simplicity when it comes to managing the entire candidate life cycle from start to finish. They've continued to make improvements in their UI and making it a customer friendly application.

One thing I've been adamant about over the past year or two is having them revamp their search feature. Being able to search by keywords or past interviews/scorecards is time consuming. Having a built out boolean custom feature would be an amazing addition to an already great ATS.

Greenhouse is the ultimate tool for posting job openings and going through the interview process. It allows you to schedule interviews, make notes on the candidates, and even post openings on social media. The integration with Outlook is also a big plus that way you don’t have to look at two different programs when scheduling an interview.

The only real con is the price. As a small business, it’s hard to justify spending a lot on hiring software when you could easily just write things down in a Word document. However, if you consider how much time it will save you in the long run, it’s totally worth it.

Has the architecture I need to roll out a structured and scalable worldwide hire & selection process. Easy to set up backend APIs to connect to the other applications I use today. Priced competitively. Great post-sales customer experience team. Great online training support for new users.

I'd love to see "free" on-boarding of new EEs and ongoing training. A certification process for recruiters. A few more customizable bells and whistles. A more robust mobile app.

Very cool, modern software for startups and mid growth companies. Automations are awesome, make your life way easier! Overall provides a seamless candidate experience.

Nothing to note, maybe just keep improving the UI and UX, the main users are the recruiters/HR so they should always be in mind!

Easy to navigate, immediately posts to many job boards, allows hiring managers to go in and review candidates pretty quickly. Also, the UI is pretty straight forward which allows there to be a pretty simple workflow. Another thing about Greenhouse is the scorecard feature - its never easy to get everyone's feedback from an interview so the scorecard allows you to customize the evaluation form for each position.

My only con about Greenhouse is the scheduling aspect - you have to schedule each interview separately instead of just making one big schedule.

I love the ability to customize messages, integrate Calend.ly to set up interviews in one easy click, the ability to assign permissions for certain positions to those on the hiring team for a specific job posting, and probably my favorite is the built-in referral tracking for employee use! I have my LinkedIn integrated with Greenhouse so that every day at noon, it automatically posts an open position on my LinkedIn profile, rotating through the open positions. If someone applies through my link, they're automatically listed as my referral as well!

Sometimes you can have too much customization, which isn't really a con unless you don't have time to go through and set it up properly. Especially when it's customizable among various users. However, I won't say that's a con, but more just something to be aware of.

Being highly customizable, this software is perfect while you organize a recruitment operation. Employee Dashboard, analytics, Job Setup etc. has helped to make my job easier. It improves interaction at every touch point and builds a unique hiring plan for different roles. Especially the referral process features like posting and tracking on social media are my favorites. They provide workflows along...

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Even though there are a variety of reports readily available, I still should create my own in excel by exporting data from outside the application. The absence of a mail merge feature. The search capabilities require improvement. A feature to compare and analyze different candidates would be helpful.

Ease of use Scorecards Reports Available integrations

Price? We're a nonprofit, so cost is always a big factor and this is one of the largest system expenses we have in people operations, but absolutely worth it (which is why we are renewing for another three years).

- Beautiful interface - Mostly has all the features a recruiting team could want - Best I've used by far

- Certain elements should be more customizable (ie why can't I change the scorecard rating system to be out of 10, or add more customization to the overall recommendation piece - also why can't we allow hiring managers to move a candidates stage without giving them the option to email a candidate?) - Some features really aren't intuitivie

The customization of the platform is great. With a bit of creativity you can create workflows that work for your team that go beyond the current use cases that Greenhouse provides.

The mobile application could be improved, especially with the ability to review applications without having to download a resume in a separate field before making a decision.

Greenhouse has great features for applicant tracking: customizable job posting questions different levels of interactions for the hiring team multiple interview stages robust search engine that allows you to keyword search through resumes

I would love it if the key word search also searched through application questions that are set up by the hiring team. In certain cases we'd be looking for someone in a certain area, but couldn't filter by that question.

As an HR Business Partner I'm the party that sets up reqs, scorecards, etc. Greenhouse templates make this exceptionally easy. It's also easy to find what you're looking for, or who you're looking for, in the tool. Plus, the slick UI is nice to look at.

It's an investment and would likely be a financial burden to smaller companies. Also, the freedom and flexibility of the tool can cause reporting and compliance headaches down the road. It's almost nimble to a fault.

The ability to pull reports and share in an easily viewable mode with hiring managers and executives is excellent. Also, it makes candidate maangement incrediblly simple and automated.

The one con of Greenhouse is the ability to search for jobs when they are multiple jobs of similiar names.

Easy to use, understand and navigate. Nice design. Bulk actions. Reports (looking forward to customizable reports!!). Boolean search doable. Easy to tag candidates or write notes that are searchable.

Dashboard "My Applications" should be different per user - so for Hiring Managers just showing Hiring Manager Review, and for Recruiters showing stages they own. You cannot re-reject candidates if rejected without email the first time and need to now send email. Recruiters do not have access to view all candidates, but only candidates associated to their jobs. You cannot do phone screens on prospects unless you convert them to a candidate - not helpful if you need to do a phone screen (and want to save notes in their profile) to determine if you should change them to an active candidate. No split screen when viewing interview kit - easier to conduct interview if you can see resume and scorecard questions side by side.

Ease of use, very intuitive. You can also run reports to analyze data through it to figure out hiring trends and come up with better plans.

No cons that I can think of- sometime it does not sync perfectly to other apps, but its hard to say if that is a Greenhouse issue or an issue with the other apps.

I like that the software is easy to use (both for the Recruiting team and for the Hiring Managers/Interviewers) and it is very intuitive. It takes minimal training for employees to learn how to navigate and manage the system.

I with the reporting capabilities were a little more robust and dynamic. I think they're making improvements on this in their product roadmap though. The mobile app is getting better as well.

Greenhouse is user friendly and pretty straight forward. Very few employees complain or get lost in the product. It keeps the Recruiting, Finance and HR team(s) on the same page and helps us hire quickly and efficiently.

Reporting. There are still several areas for improvement within metrics and reporting. The scheduling tool has gotten better but I think other ATS' do a little better here.

- Great overview over candidates, open and closed jobs, and individual application stages - Great structure for recruiting procedures for a maximum of comparability between candidates - Establish Scorecards for your ideal candidate and let interviewers rate the categories - Great service and introduction to the product - Create own email templates, reaching from confirmation that application was received to test questions with attachments and to rejection emails - bulk actions possible for several candidates

- The Greenhouse software is quite expensive. The price rises with the number of employees in your company. When you sign up, make sure you also know about the development of the pricing when your company grows.

Simple use, fairly intuitive process, ability to capture all candidate info in on place, high level reporting,

Customized reporting is a challenge, the "off the shelf" reports are too elementary, uncertain how large the platform can scale

I love how easy to use Greenhouse is. With very little training, my team went from recruiting via email to adopting and embracing the system within months. Scorecards help to inform our executives about hiring decisions, and the reporting gives my team real metrics to back-up or improve our processes.

All of my cons are likely future feature roadmap items. For instance, I would like to repost a job (on job boards) without having to create a new job ID (by duplicating the role). I would love to have an kanban board view when looking at an open role.

I have used greenhouse as an applicant and as a recruiter and in both cases, it was a lovely experience. As an applicant I love how uncomplicated it is, takes all of 5 minutes to send a job application. I also love that it doesn't require me to upload my CV, then manually type the contents in text boxes again. As a recruiter I am able to collaborate with other recruiters, generate reports, leave comments, track particular applicants and refer candidates.

I had to go through a whole day of training to learn how to navigate it as a user/recruiter. I wish it was a little easier to use.

Greenhouse staff (all have been fantastic), intuitive to use, ease of scheduling, integration with GCal, ability to merge candidates, reports, training materials for end users, customization of interview kit and scorecards, ease of submitting feedback on candidates. We are also putting in much more expensive and extensive HCM system. In comparison, for the money Greenhouse is a great value. We love our Greenhouse Account Manager! He always keeps us on track.

Job set up can require more of an investment of time and effort by Recruiters and Hiring Managers, which requires change management and ongoing education and training of both groups. However, the payoff means that the rest of recruiting process goes very smoothly. Greenhouse Analytics product is cumbersome, but happily Greenhouse seems to be putting a lot of effort into building up reporting function. We were warned by our sales person that we did not need this product immediately, and he was correct. Chat help availability can be spotty at times, though they are very helpful when online.

- Completely owns the process from job creation to posting, applications, interviews, and offer. - The scorecards are my favourite part. It helps build accountability and transparency into the pass/fail world of interviews - Amazing customer support - Good degree of cusomization - As an HR/People Manager, I can oversee many processes without having to constantly check in with my hiring managers/interviewers.

- It's not cheap, definitely an investment - Mobile version is okay for interviewers, but it's non-existent for admins