Greenhouse Reviews - Page 7

Greenhouse has an ever expanding list of integration partners as well as an open API offering flexibility in building our recruiting tech stack as well as adding on new integrations quickly via the API.

While Greenhouse's built in reporting feature provides far greater depth than most ATS platforms, there's a need for clear copy around what data is pulled and how to build trust in reports.

Customizable and friendly customer support. Integrates with Google calendar, fairly easy to use for all

Too many clicks sometimes to do something, mobile app is a bit clunky, frustrating when we have duplicates and GH doesn't recognize it

Greenhouse makes it easy to keep track of candidates, send them testing, and has some good insights into process data.

I wish there were some more flexibility and that more of the software listed to each other - for example, modifying data can be inaccurate because the same data has to be corrected in multiple spots. It would be great if the program was smart enough to detect that.

Greenhouse is extremely customizable! You are able to add in various custom stages, templates, and forms through the platform. We used this ATS as we scaled from 50 employees to 120.

Sometimes the service from Greenhouse was not ideal, there were sometimes long wait times for seemingly simple support questions. However, they always got resolved.

Can integrate with almost anything, great API documentation, clean interface for backend users, easily searchable requisitions and cloning workflows

a bit manual in terms of scheduling and filling data fields, not much for the candidate to reference on the front end, a bit dry in terms of formatting for job requisitions embedded on a website

My favorite parts of Greenhouse are the automated email tracking, the ability to queue emails to send at a later date, and the ease of use for managers and interviewers to provide feedback.

There are a couple areas that Greenhouse can improve - 1. Emails disappear if you click off of them in the same screen, 2. Availability should save after sending it out to one candidate so that you don't have to keep putting it in, 3. Email signature needs some improvement to look good and be easy to change.

Easy to use once set up. Makes team hiring much easier.

Lot of work to set up initially in a way that is useful and easy to use.

It is easy to manage candidate from different sources. I especially like the scheduling part. We used to have people manually ask for availability going back and forth. Now I can just click couple time to have the interview setup. Integration with different system comes in handy as well. I used Hired for sourcing at this point. Once candidate accepted our request to interview with us. The candidate's information flow into Greenhouse automatically. Even resume downloaded from other site can be imported easy with automated information extraction.

There is a learning curve. I am still trying to setup the whole interview process with different interview phase s and score cards. I hope that is a "wizard" process that asks some questions and get the initial system up accordingly. Integration with Angelist is not useful.

Ask your friends who work at tech companies - most of them are using Greenhouse. It has a clean candidate experience, and one of the most intuitive and straightforward UIs there is, which keeps our process moving quickly (and when it comes to recruitment, speed is paramount in scooping up candidates before your competitors do)!

No cons were added to this review

Great flexibility, supports structured interviews, good job board, good tracking of candidates and prospects, easy to use.

Reporting, metrics, data exports are challenging. Dashboards aren't particularly helpful, hiring manager transparency is tough.

The ability to quickly share interview feedback across the team

Perhaps the cost, but really like the software and don't have any specific cons

Automates the recruiting process, helps us recruit at scale. All recruiters that we hire like using it, so helps them get excited to work here. Intuitive to use.

There are so many options in the set up, took us a while to optimize our process and get the full value of the software.

The flexibility and the customer support and partnership

Nothing - they continue to integrate with new vendors and are open to adding new features

The reporting functionality makes it easy to understand the current pipeline and to evaluate the effectiveness of the overall process. Additionally, Greenhouse has done a nice job of focusing on "what really matters" when it comes to building a valuable ATS...scheduling, collecting feedback, running reports, etc.

The product isn't as customizable as others I've worked with, and at times it would be nice to be able to make some company-specific changes. That said, the product is still fairly new and there are a lot of product additions/enhancements on the roadmap.

It's serviceable in terms of tracking candidates, creating interview processes, and scheduling. I was among the first to use Greenhouse. I introduced it to several companies as well. Every company must have an ATS and Greenhouse was the best available for each company at the time. It scales well as the recruiting team grows and within the organization as that continues to grow. Overall I think it's a good product.

I never felt like the user feedback was incorporated in new feature introductions or upgrades to existing features. That was frustrating when a great degree of feedback was solicited on the phone, in person, and via email. It felt like their designers were designing just to keep busy and somewhat in a vacuum. Why change the colors when you could be making the UI/UX easier to navigate. I found myself creating workarounds for much of it for efficiencies sake regardless of the maturity of the product. I found team members all over the place despite being trained in terms of the way they preferred to use it. This is not good for a team and being a lead I was tasked with going through everything, fixing lazy messes but also knowing who was using it as intended.

Nothing, the experience was dreadful and I highly recommend people to stay away from this company.

We were lied to regarding the billing structure promised to us, which was to be monthly. The rep we dealt with was incredibly short and rude after the fact and even sent us to collections! We would never have signed up for this horrible companies service if our billing was annually paid. We followed up with their team in September of 2020 about the error, and they refused to adjust. Please stay away from this company! [SENSITIVE CONTENT HIDDEN] especially should be ashamed of her conduct. Greenhouse is operating a predatory enterprise. We are using Zoho recruit now, and it's much better, offering more features, monthly billing, and allows for way more job posts.

It lets me be creative. I can post what I need and it does not give me a limit on what I want. I also really like the chat function. They help me a lot when I have small issues.

It's difficult to keep things organized. If you are not on top of what you want out of the platform it can get very messy and hard to read very easily.

Easy to use and navigate around. Intuitive customizations and setup for new jobs and virtually anything else recruiting related

Reporting functionality could be more robust and granular.

I like its interface, in the same way I think that at the recruitment level the HR processes for companies can improve, without any hint, it is evident that it must improve in its processes so that the search of personnel becomes effective.

really the application is very striking and has things that are worthwhile as a client, however, not everything is good, there are things that in its interface do not have levels of recruitment, for user or client a good application structure is necessary.

Intuitive. Quick responses and support. We appreciate the partnerships between Greenhouse and top recruiting tools. These integrations makes for a more seamless workflow. Greenhouse is always open to receiving feedback and product suggestions as our company's needs change. I appreciate the transparency of their product roadmap.

We'd like more customization of some settings, like user permissions and referral requirements.

Greenhouse is fully customizable and very easy to navigate. The feedback tool is also quick and easy, increasing the submission by managers and interviewers!

The only feature Greenhouse is lacking is an application submission portal. They have workaround, but nothing built yet.

Very well structured and allows you to track progress of hiring candidates very well. Publishing vacancies to online job boards are so easy.

Not really a problem, but I've found sometimes that the pre-set questions for interviews sometimes stifle you if you're not careful. The reminder to fill in scorecards are also a bit of a pain, but in a good way since it forces you to formalise your thoughts.

I use Greenhouse mostly as someone who interviews candidates for our open roles, and to that end much of my interaction with the software is taking notes on candidates and making recommendations. I appreciate how Greenhouse makes it easy for me to view candidates resumes+screening questionnaire answers in context, and has a Google Calendar integration so that I don't have to spend the time digging through greenhouse for info on upcoming candidate interviews.

Adding notes/feedback around a candidate's interview performance is difficult in Greenhouse— especially with the lack of formatting (i.e. can't do bullets) in the text fields. I always take raw notes in GDocs and have to format/transfer back over to Greenhouse, which creates friction and wastes time. I wonder if there's a way to decrease that friction and make it so that I can more easily take notes directly in Greenhouse.